3. Social media usage doubled since 2007 2010 – GenY outnumber Baby Boomers GenY & X “email passé” 1.5 M items shared on Facebook daily 78% trust peers vs. 14% ads Power is in the hands of consumers
26. 3 Small Actions to Take Learn to listen: Google’s Blog Search http://blogsearch.google.com/ Google Alerts http://www.google.com/alerts Social Mention http://www.socialmention.com/ Technoratihttp://www.technorati.com/ Twitter http://search.twitter.com/ Poll your members: Quick poll –what tools are they using Search on LinkedIn Import emails to “check” who’s there Test one outpost at a time