Paul Kearley presented on techniques for remembering names. He discussed fundamentals like introducing yourself, listening to the name, and repeating it back. Specific techniques included looking for memory triggers when listening, asking about unique names, and using the LIRA mnemonic of Look, Impression, Repetition, Association. Rhyming, appearance, meaning, mental pictures, and similar names can also help with recall. The presentation covered creating a positive first impression and practicing name recall.

1. Presented by: Paul Kearley, Cs Dale Carnegie Business Group www.dalecarnegie.ca

4. Bill Schilington Anna Yu Maria Gomez Bev Kimani Joanne Jones Myrna Fogarty Bjorn Fiord www.dalecarnegie.ca

6. Cycle of Performance Improvement Practice with Coaching Six O’clock Trap Need Want Can Will Attitude Knowledge Practice Skill