In Appendix G, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) discusses Interpersonal Skills for the project manager. We are currently reviewing these one by one in our weekly PMP exam tip. Let’s look at decision-making techniques.

1. PMP® Exam Tip: Interpersonal Skills a PMP Needs: 6. Decision making
In Appendix G, A Guide to the Project Management Body
of Knowledge (PMBOK® Guide) discusses Interpersonal
Skills for the project manager. We are currently
reviewing these one by one in our weekly PMP exam tip.
Let’s look at decision-making techniques.
There are many skills that a successful project manager
may develop and among them is good decision making
abilities. There are four basic styles used to reach a
decision. Project managers should be familiar with all
four because at some point, decisions will have to be
made from each style. The styles are consultation,
consensus, command and random.
Clearly, it is always good to have effective skills in this
area, but it becomes more important for a Project
Management Professional (PMP)® because quite often
other team members have to be involved in the decision
making process.
Having a decision making model will facilitate this process. Since there are so many people
involved in the project who may not agree on a decision, having a process to follow can be very
helpful to gain consensus with the group.
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