Best Practices for Implementing Self-Service Analytics
Opal framework matrix_v1_
1. OPAL Framework Matrix
November 4, 2010DIMEN-
SION
SUB-
DIMENSION
INITIAL (not yet started): Process
unpredictable,poorly controlled and
reactive
MANAGED: Process characterized for
projects and is often reactive.
DEFINED: Process characterized for the
organisation and isproactive(Projects
tailor their process fromthe
organisation’sstandard)
OPTIMIZING (embedded / advanced):
Process is measured and controlled,
the focus on process improvement
Strategies&Policies
QA models
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Meso:
Macro: Macro: Macro: Macro:
Partnership
Models
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Meso:
Macro: Macro: Macro: Macro:
Business
Models
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Innovativebusiness model for
generating OEP and making them
widely available
Meso:
Macro: Macro: Macro: Macro:
Sustainability
Strategies
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Meso:
Macro: Macro: Macro: Macro:
BarriersandSuccess
Factors
Success
Factors
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Meso:
Macro: Macro: Macro: Macro:
Barriers
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Meso:
Macro: Macro: Macro: Macro:
Tools
Tools
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Meso:
Macro: Macro: Macro: Macro:
2. OPAL Framework Matrix
November 4, 2010DIMEN-
SION
SUB-
DIMENSION
INITIAL (not yet started): Process
unpredictable,poorly controlled and
reactive
MANAGED: Process characterized for
projects and is often reactive.
DEFINED: Process characterized for the
organisation and isproactive(Projects
tailor their process fromthe
organisation’sstandard)
OPTIMIZING (embedded / advanced):
Process is measured and controlled,
the focus on process improvement
Tool Practices
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Institution havingan online
Web2.0 OER environment enabling
members to share…
Innovation:Web2.0 and scholarly
dialogue
Quality:peer reflection contributes to
the quality of practice
Meso:
Macro: Macro: Macro: Macro:
SkillsDevelopment&
Support
Digital
Literacy
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Meso:
Macro: Macro: Macro: Macro:
Support
structures
and
processes
Micro: Micro: Micro: Micro:
Meso: Meso: Meso: Meso:
Macro: Macro: Macro: Macro: