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Get on the Map: Local Search Optimization

           Ruth Burr – Client Manager
    Jessica Fisher – Associate Client Manager

                 May 25, 2011
Presentation Agenda
            About Point It

• Launched in April 2002
• Seattle’s largest independent
  search marketing firm
• PPC & SEO
• $30 MM in managed media/yr
• 40+ yrs of SEM experience
• Servicing clients across all
  verticals and revenue models
Logistics & Introductions
       Presentation Agenda

• Being Recorded

• Link to slides will be emailed later this week

• Ask Questions throughout
Agenda

• What is local search?
• Where do search engines look for local
  data?
• How to optimize your local accounts
• Advanced tactics for local
• Local search & mobile phones
• Accumulating customer reviews
• Q&A
Presentation Agenda
          About Local Search
Local-Specific Queries   Geolocation from
                          Generic Queries




                                            5
Google Place Search
                 Location Specified in Search Query

3rd Party
Listing Site
Results




New Google
Places Listing
View
                                                  Scrolling
                                                  Map
Google Place Search
              No Location Specified


National
Results



Limited
Info
Google
Places




Image
Results
How Much Are People Searching Local?

• 35% of All Search Queries Contain a
       City, State or Zip Code.

               90%

               80%
•First Place   70%

People Are     60%

Looking For    50%                                      Online First
                                                        Offline First
Local          40%


Business       30%

               20%
Info:          10%

               0%
                     55 & Older   35 to 54   18 to 34
Where Do Search Engines Look?
On Page Local Factors
• Title tags



<title>Search Engine Marketing Services | Point It -
  Seattle, WA</title>



• Text Address
hCard Microformat

• Specific HTML code that says “here is an
  address”
• Notifies bots/spiders of each piece of
  address information
• Eliminates data confusion caused by
  inconsistencies in formatting (Street/st,
  Suite/Unit/#, etc.
Address MicroFormat
<div id="contact" class="vcard">
<br><h1 style="margin-bottom:0;" class="fn org">Point It
   Inc.</h1>
<div class="adr">
<div class="street-address">3131 Western Ave<br>
Suite 428</div>
<span class="locality">Seattle</span>,
<abbr class="region" title="Washington">WA</abbr>
<span class="postal-code">98121</span> </div> </div>
<div class="tel">1-888-33-POINT (76468)</div>
<div class="tel"> <span class="type">FAX</span> 1-206-374-
   1300</div>

• http://microformats.org/wiki/hcard
All About Sitemaps

• XML: Default sitemap
• Specialized Sitemaps for Google
  Webmaster Tools:
  – Video
  – Mobile
  – News
  – Code Search
  – Image
  – Geo/KML
Making a KML Sitemap

Download bulk upload sheet from Google
  Places for Business:
Dashboard  Upload a data file 
  Download our template
Making a KML Sitemap

Update with your info and upload to Google
  Earth Pro
Making a KML Sitemap

Create KML sitemap and upload to Google
  Webmaster Tools
Google Places

      www.google.com/places

Example: Google
Places Listing for
“Frozen Yogurt Seattle”
Fisher Refrigeration
Importance of Verification

1.




        2.
Google Places Metrics
Google Boost
New Bing Business Portal


• Free Mobile Website
  w/Listing
• Invite Multiple Users
  to Manage Account
• Custom QR Code
Yelp
Other Listing Sites
Tips for Multiple Data Sources

• Consistency, consistency, consistency
  – No tracking phone numbers!
• Accuracy
• Don’t be a fibber!
How to Optimize for Local Search
Local Keyword Research
         www.google.com/insights

New York 2004-Present   California 2004-Present
Description

• Implement Keyword
 Research in
 Descriptions

• Make it Readable and
 User-Friendly
Categories

• Categories:
Profile Completeness

Fill Out Everything You Can…




 And You are Likely to See Impressions
                              Improve!
Case Study – CLEAR®




           Added:
           • Photos
           • Videos
           • Testimonials
           • Store hours
           • Payment methods
Local Search & Mobile Phones

Impact of Mobile:
• 164 Million People have PCs
• 293 Million People have Mobile Phones




                  VS.
Google App

1.      2.
Customer Reviews
Accumulating Customer Reviews
Accumulating Customer Reviews

  Replace This:   With This:
Accumulating Customer Reviews

• In Person:
  – Fliers and handouts
  – Receipts
  – Posters and placards
• Online:
  – Email
  – On site
Q&A

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Get on the Map: Local Search Optimization

  • 1. Get on the Map: Local Search Optimization Ruth Burr – Client Manager Jessica Fisher – Associate Client Manager May 25, 2011
  • 2. Presentation Agenda About Point It • Launched in April 2002 • Seattle’s largest independent search marketing firm • PPC & SEO • $30 MM in managed media/yr • 40+ yrs of SEM experience • Servicing clients across all verticals and revenue models
  • 3. Logistics & Introductions Presentation Agenda • Being Recorded • Link to slides will be emailed later this week • Ask Questions throughout
  • 4. Agenda • What is local search? • Where do search engines look for local data? • How to optimize your local accounts • Advanced tactics for local • Local search & mobile phones • Accumulating customer reviews • Q&A
  • 5. Presentation Agenda About Local Search Local-Specific Queries Geolocation from Generic Queries 5
  • 6. Google Place Search Location Specified in Search Query 3rd Party Listing Site Results New Google Places Listing View Scrolling Map
  • 7. Google Place Search No Location Specified National Results Limited Info Google Places Image Results
  • 8. How Much Are People Searching Local? • 35% of All Search Queries Contain a City, State or Zip Code. 90% 80% •First Place 70% People Are 60% Looking For 50% Online First Offline First Local 40% Business 30% 20% Info: 10% 0% 55 & Older 35 to 54 18 to 34
  • 9. Where Do Search Engines Look?
  • 10. On Page Local Factors • Title tags <title>Search Engine Marketing Services | Point It - Seattle, WA</title> • Text Address
  • 11. hCard Microformat • Specific HTML code that says “here is an address” • Notifies bots/spiders of each piece of address information • Eliminates data confusion caused by inconsistencies in formatting (Street/st, Suite/Unit/#, etc.
  • 12. Address MicroFormat <div id="contact" class="vcard"> <br><h1 style="margin-bottom:0;" class="fn org">Point It Inc.</h1> <div class="adr"> <div class="street-address">3131 Western Ave<br> Suite 428</div> <span class="locality">Seattle</span>, <abbr class="region" title="Washington">WA</abbr> <span class="postal-code">98121</span> </div> </div> <div class="tel">1-888-33-POINT (76468)</div> <div class="tel"> <span class="type">FAX</span> 1-206-374- 1300</div> • http://microformats.org/wiki/hcard
  • 13. All About Sitemaps • XML: Default sitemap • Specialized Sitemaps for Google Webmaster Tools: – Video – Mobile – News – Code Search – Image – Geo/KML
  • 14. Making a KML Sitemap Download bulk upload sheet from Google Places for Business: Dashboard  Upload a data file  Download our template
  • 15. Making a KML Sitemap Update with your info and upload to Google Earth Pro
  • 16. Making a KML Sitemap Create KML sitemap and upload to Google Webmaster Tools
  • 17. Google Places www.google.com/places Example: Google Places Listing for “Frozen Yogurt Seattle”
  • 22. New Bing Business Portal • Free Mobile Website w/Listing • Invite Multiple Users to Manage Account • Custom QR Code
  • 23. Yelp
  • 25. Tips for Multiple Data Sources • Consistency, consistency, consistency – No tracking phone numbers! • Accuracy • Don’t be a fibber!
  • 26. How to Optimize for Local Search
  • 27. Local Keyword Research www.google.com/insights New York 2004-Present California 2004-Present
  • 28. Description • Implement Keyword Research in Descriptions • Make it Readable and User-Friendly
  • 30. Profile Completeness Fill Out Everything You Can… And You are Likely to See Impressions Improve!
  • 31. Case Study – CLEAR® Added: • Photos • Videos • Testimonials • Store hours • Payment methods
  • 32. Local Search & Mobile Phones Impact of Mobile: • 164 Million People have PCs • 293 Million People have Mobile Phones VS.
  • 36. Accumulating Customer Reviews Replace This: With This:
  • 37. Accumulating Customer Reviews • In Person: – Fliers and handouts – Receipts – Posters and placards • Online: – Email – On site
  • 38. Q&A