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Landing Page Success Strategies


       Frank Coyle, President, Point It
  Howard J. Sewell, President, Connect Direct

                 July 22, 2009
Webinar Logistics

• Event is being recorded
• Email with link will be sent out later this week
• Ask questions throughout
Presentation Agenda
            About Point It

• Launched in April 2002
• Seattle’s largest independent
  search marketing firm
• $30 MM in managed media,
  2008
• PPC & SEO
• 12 team members, 40+ yrs
  of SEM experience
• Servicing clients across all
  verticals and revenue models
About Connect Direct
        Presentation Agenda

• Full-service marketing agency specializing in
  integrated demand generation and lead
  management for high-tech, B2B companies
• 18-year track record developing successful response-
  oriented strategies & programs including SEM,
  email, content syndication, Webinars, social media,
  lead nurturing & lead management
• Offices in Seattle and Silicon Valley
• Clients include Cisco, QlikTech, VMware
• “Top Agency” 2007, 2008, 2009 – B2B Magazine
Agenda
          Presentation Agenda
•   Landing page definition
•   6 basic principles
•   Landing page checklist
•   Before and after
•   Landing page examples
•   Tracking conversions
•   Landing page roadblocks
•   Landing page critiques
•   Q&A
Definition (Alternative)
        Presentation Agenda
• Landing Page is (possibly) your most expensive
  salesperson
   • All PPC traffic runs through it
   • Within 3 seconds it can turn customers on or off
   • Train it, just like you would a salesperson
   • And keep on “training” it ( = ongoing testing)
6 Basic Principles
         Presentation Agenda
• Focus the visitor on one, compelling offer
• Sell the offer, not the product
• Provide a clear, simple, direct, highly visible path to
  the desired action
• Minimize or eliminate “escape routes” including any
  and all links to the corporate Website
• Provide no more information than the visitor needs in
  order to take the desired action
• (PPC) Establish an immediate relevance with the
  search term
PresentationSimple
               Keeping it Agenda

• Does having more than one objective to a landing
  page impact its performance (i.e. conversion rates)?
• In two industry studies by a leading research firm, for
  an online computer retailer and online publisher,
  focusing the landing page on one primary objective
  increased conversions by 19% and 65%, respectively*

  *2007, Marketing Experiments Research
Landing Page (Old)
Landing Page (New)
Landing Page Checklist
           Presentation Agenda
•   “Above the fold”
•   Eyeflow leads to target
•   Eliminate navigation
•   Shrink the header graphic if necessary
•   Buttons, see them from across the room
•   Graphics, clickable, with caption
•   Use the footer for essential links (privacy, etc.)
•   Keep the footer below the fold
Landing Page Checklist
          Presentation Agenda
•   Testimonials
•   3rd party endorsements
•   Awards
•   Trust symbols
•   Privacy statement and contact us
•   Conversion tracking
•   Google Analytics Goals & Funnel
Landing Page Examples
IVT Landing
   Page
GuardID
Microsite
Quova Microsite
– Gateway Page
QlikTech
Landing Page
Landing Page Tracking
Multiple Methods
        Presentation Agenda
• Adwords conversion tracking
• Google Analytics
• 3rd party tools: Omniture, WebTrends,etc.
Setting Up Goals
         Presentation Agenda



• Set up a profile in Google Analytics (GA)
• GA profile can only have 4 goals
• Setup multiple profiles to capture all your LP when
  you have more than 4 LPs
Landing Page Funnel




Problems!
Landing Page Funnel - II




Looking Good !
Form Field Drop-off




                        High
                      drop-off
                      at email
                      address
                        field
Landing Page Roadblocks
         Presentation Agenda
•   “One-off” mindset
•   Lack of resources
•   Going through IT
•   Sales requesting too many form fields
•   Desire to turn LP into “catch all” page
•   Solution:
     • Nothing gets the attention of senior management
       like the funnel (put a dollar figure on the exits!)
Landing Page Critiques
Credco
Landing Page
BarNone
Landing Page
Trend Micro
Landing Page
Q&A

         Frank Coyle, Point It
         frankc@pointit.com

Howard J. Sewell, Connect Direct (CDI)
   howard@connectdirect.com

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Landing Page Success Strategies

  • 1. Landing Page Success Strategies Frank Coyle, President, Point It Howard J. Sewell, President, Connect Direct July 22, 2009
  • 2. Webinar Logistics • Event is being recorded • Email with link will be sent out later this week • Ask questions throughout
  • 3. Presentation Agenda About Point It • Launched in April 2002 • Seattle’s largest independent search marketing firm • $30 MM in managed media, 2008 • PPC & SEO • 12 team members, 40+ yrs of SEM experience • Servicing clients across all verticals and revenue models
  • 4. About Connect Direct Presentation Agenda • Full-service marketing agency specializing in integrated demand generation and lead management for high-tech, B2B companies • 18-year track record developing successful response- oriented strategies & programs including SEM, email, content syndication, Webinars, social media, lead nurturing & lead management • Offices in Seattle and Silicon Valley • Clients include Cisco, QlikTech, VMware • “Top Agency” 2007, 2008, 2009 – B2B Magazine
  • 5. Agenda Presentation Agenda • Landing page definition • 6 basic principles • Landing page checklist • Before and after • Landing page examples • Tracking conversions • Landing page roadblocks • Landing page critiques • Q&A
  • 6. Definition (Alternative) Presentation Agenda • Landing Page is (possibly) your most expensive salesperson • All PPC traffic runs through it • Within 3 seconds it can turn customers on or off • Train it, just like you would a salesperson • And keep on “training” it ( = ongoing testing)
  • 7. 6 Basic Principles Presentation Agenda • Focus the visitor on one, compelling offer • Sell the offer, not the product • Provide a clear, simple, direct, highly visible path to the desired action • Minimize or eliminate “escape routes” including any and all links to the corporate Website • Provide no more information than the visitor needs in order to take the desired action • (PPC) Establish an immediate relevance with the search term
  • 8. PresentationSimple Keeping it Agenda • Does having more than one objective to a landing page impact its performance (i.e. conversion rates)? • In two industry studies by a leading research firm, for an online computer retailer and online publisher, focusing the landing page on one primary objective increased conversions by 19% and 65%, respectively* *2007, Marketing Experiments Research
  • 11. Landing Page Checklist Presentation Agenda • “Above the fold” • Eyeflow leads to target • Eliminate navigation • Shrink the header graphic if necessary • Buttons, see them from across the room • Graphics, clickable, with caption • Use the footer for essential links (privacy, etc.) • Keep the footer below the fold
  • 12. Landing Page Checklist Presentation Agenda • Testimonials • 3rd party endorsements • Awards • Trust symbols • Privacy statement and contact us • Conversion tracking • Google Analytics Goals & Funnel
  • 14. IVT Landing Page
  • 19. Multiple Methods Presentation Agenda • Adwords conversion tracking • Google Analytics • 3rd party tools: Omniture, WebTrends,etc.
  • 20. Setting Up Goals Presentation Agenda • Set up a profile in Google Analytics (GA) • GA profile can only have 4 goals • Setup multiple profiles to capture all your LP when you have more than 4 LPs
  • 22. Landing Page Funnel - II Looking Good !
  • 23. Form Field Drop-off High drop-off at email address field
  • 24. Landing Page Roadblocks Presentation Agenda • “One-off” mindset • Lack of resources • Going through IT • Sales requesting too many form fields • Desire to turn LP into “catch all” page • Solution: • Nothing gets the attention of senior management like the funnel (put a dollar figure on the exits!)
  • 29. Q&A Frank Coyle, Point It frankc@pointit.com Howard J. Sewell, Connect Direct (CDI) howard@connectdirect.com