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Follow	
  us	
  on	
  twi+er	
  

#RelevancyRocks	
  
@postwire	
  
@ilantern	
  
Today’s	
  Presenters	
  

Charlie	
  Allieri,	
  CEO/
Co-­‐founder,	
  iLantern	
  

Shawn	
  LaVana	
  ,	
  VP	
  of	
  
MarkeEng,	
  Postwire	
  

#RelevancyRocks	
  
The	
  Value	
  of	
  Relevancy	
  
Discover	
  
Sustain	
  

Connect	
  

Trust	
  

Deliver	
  
Build	
  
#RelevancyRocks	
  
The	
  Value	
  of	
  Relevancy	
  
Email	
  opens	
  with	
  relevancy/implemenEng	
  
trigger	
  data	
  –	
  	
  
500%	
  CTR	
  increase	
  –	
  via	
  iLantern	
  
	
  

Phone	
  calls	
  with	
  relevancy	
  –	
  

Great	
  Data,	
  Trigger	
  Selling,	
  Standard	
  AG	
  Calling	
  
80%	
  Conversion	
  Rate,	
  6	
  Days	
  

	
  
	
  

$900	
  per	
  Forecasted	
  Opportunity	
  –	
  via	
  AG	
  Salesworks	
  

#RelevancyRocks	
  
A	
  Few	
  Key	
  Terms	
  
IT BEGINS WITH	


KNOWLEDGE	


trig ger
ˈtri-g"r
noun

#RelevancyRocks	
  

An	
  event/s	
  that	
  has	
  occurred	
  in	
  any	
  
given	
  company	
  that	
  precipitate	
  the	
  
need	
  for	
  your	
  product	
  or	
  service.	
  
STAY	

INFORMED	


At trib ute
a-truh-byoot
noun

A	
  characterisEc	
  of	
  a	
  given	
  company	
  that	
  
helps	
  add	
  intelligence/perspecEve	
  of	
  
that	
  company’s	
  posiEon	
  to	
  buy.	
  

#RelevancyRocks	
  
SHOWCASE
BEST
CONTENT	


Cu rate
currate

The	
  process	
  filtering	
  informaEon	
  
based	
  on	
  the	
  ideal	
  buyer.	
  

verb

#RelevancyRocks	
  
Where	
  do	
  you	
  find	
  Triggers	
  &	
  A+ributes?	
  
NEWS

•  News	
  
	
  
	
  
•  Social	
  Media	
  
	
  
	
  
•  Corporate	
  Websites	
  
	
  
	
  
•  Contacts	
  in	
  your	
  CRM/	
  
MarkeEng	
  AutomaEon	
  

SOCIAL

WEBSITE

CRM/MARKETING
AUTOMATION

#RelevancyRocks	
  
The	
  Problem	
  with	
  Just	
  News…	
  
•  News	
  is	
  83%	
  repe77ve	
  
•  News	
  is	
  NOT	
  PROPRIETARY,	
  
even	
  if	
  some	
  vendors	
  say	
  it	
  is	
  
•  News	
  is	
  NOT	
  PRE-­‐
PUBLISHED	
  

	
  
	
  
	
  
Changes often exist on CORPORATE
	
  
WEBSITES before the news breaks
	
  
	
  
#RelevancyRocks	
  
	
  
Corporate	
  Websites:	
  The	
  Hidden	
  Gem	
  
More than just news
Management Team Changes on Websites
✴ Addition
✴ Removal
✴ Bio Change
✴ Title Change

#RelevancyRocks	
  
Discover	
  

Trigger	
  data	
  cuts	
  out	
  
the	
  Eme	
  researching	
  
and	
  hand	
  delivers	
  
customers	
  who	
  want	
  
to	
  buy	
  
	
  
	
  

#RelevancyRocks	
  
Real-­‐life	
  Example	
  
	
  

Charlie logs into iLantern portal and discovers that one of his leads has a
cool Youtube video. After watching it, sends a note to his lead and gets
this response:

	
  
	
  
“Anyone	
  who	
  is	
  willing	
  to	
  watch	
  my	
  Youtube	
  
video	
  can	
  have	
  20	
  minutes	
  of	
  my	
  Eme.”	
  
	
  

#RelevancyRocks	
  
Connect	
  +	
  Deliver	
  

#RelevancyRocks	
  
70%	
  of	
  buyers	
  want	
  to	
  engage	
  with	
  salespeople	
  early	
  in	
  
the	
  process,	
  but	
  only	
  if	
  they	
  provide	
  value.	
  –	
  ITSMA	
  	
  	
  
“90%	
  of	
  consumers	
  find	
  custom	
  content	
  useful	
  and	
  78%	
  believe	
  that	
  
organiza7ons	
  providing	
  custom	
  content	
  are	
  interested	
  in	
  building	
  goo
rela7onships	
  with	
  them.”	
  	
  
–	
  TMG	
  Custom	
  Media	
  	
  
#RelevancyRocks	
  
A	
  Terrible	
  Delivery	
  Method	
  
A	
  More	
  Engaging	
  Delivery	
  Method	
  
Plus	
  You	
  Gain	
  AddiEonal	
  Data	
  
Building	
  a	
  TrusEng	
  RelaEonship	
  

#RelevancyRocks	
  
Triggers	
  Help	
  Create	
  Trust	
  +	
  Leverage	
  

•  Use	
  trigger	
  technology	
  to	
  discover	
  event	
  data	
  and	
  a+ributes	
  
•  Determine	
  best	
  posiEoning	
  based	
  on	
  data	
  
•  Armed	
  with	
  knowledge,	
  earning	
  trust	
  with	
  leads	
  becomes	
  easier	
  
#RelevancyRocks	
  
Sustain	
  RelaEonship	
  
Once	
  relaEonship	
  established	
  an	
  
engaged	
  customer	
  is	
  a	
  repeat/happy	
  
customer	
  and	
  an	
  evangelist	
  for	
  your	
  
brand	
  	
  
	
  
ConEnue	
  to	
  engage	
  them	
  throughout	
  
their	
  lifecycle	
  using	
  data	
  and	
  curated	
  
informaEon	
  
#RelevancyRocks	
  
Life	
  Cycle	
  in	
  AcEon	
  

#RelevancyRocks	
  
Tweetable	
  Takeaways	
  
•  Data	
  is	
  the	
  key	
  to	
  relevant	
  messaging	
  and	
  custom	
  
content	
  
•  Be	
  Empowered	
  as	
  a	
  sales	
  and	
  marketer,	
  using	
  
relevant	
  data	
  to	
  tailor	
  lead’s	
  and	
  clients	
  
experience	
  
•  Build	
  trust	
  with	
  relevant	
  data	
  –	
  conversaEons	
  
always	
  start	
  with	
  them,	
  not	
  you.	
  
•  “70%	
  of	
  buyers	
  want	
  to	
  engage	
  with	
  salespeople	
  
early	
  in	
  the	
  process,	
  but	
  only	
  if	
  they	
  provide	
  
value.”	
  –	
  ITSMA	
  	
  	
  
#RelevancyRocks	
  
QUESTIONS??

#RelevancyRocks	
  
THANK YOU!
www.ilantern.com
www.postwire.com

#RelevancyRocks	
  

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Right Time, Right Message: Empowering Sales and Marketing To Be Customer Obsesses

  • 1.
  • 2. Follow  us  on  twi+er   #RelevancyRocks   @postwire   @ilantern  
  • 3. Today’s  Presenters   Charlie  Allieri,  CEO/ Co-­‐founder,  iLantern   Shawn  LaVana  ,  VP  of   MarkeEng,  Postwire   #RelevancyRocks  
  • 4. The  Value  of  Relevancy   Discover   Sustain   Connect   Trust   Deliver   Build   #RelevancyRocks  
  • 5. The  Value  of  Relevancy   Email  opens  with  relevancy/implemenEng   trigger  data  –     500%  CTR  increase  –  via  iLantern     Phone  calls  with  relevancy  –   Great  Data,  Trigger  Selling,  Standard  AG  Calling   80%  Conversion  Rate,  6  Days       $900  per  Forecasted  Opportunity  –  via  AG  Salesworks   #RelevancyRocks  
  • 6. A  Few  Key  Terms  
  • 7. IT BEGINS WITH KNOWLEDGE trig ger ˈtri-g"r noun #RelevancyRocks   An  event/s  that  has  occurred  in  any   given  company  that  precipitate  the   need  for  your  product  or  service.  
  • 8. STAY INFORMED At trib ute a-truh-byoot noun A  characterisEc  of  a  given  company  that   helps  add  intelligence/perspecEve  of   that  company’s  posiEon  to  buy.   #RelevancyRocks  
  • 9. SHOWCASE BEST CONTENT Cu rate currate The  process  filtering  informaEon   based  on  the  ideal  buyer.   verb #RelevancyRocks  
  • 10. Where  do  you  find  Triggers  &  A+ributes?   NEWS •  News       •  Social  Media       •  Corporate  Websites       •  Contacts  in  your  CRM/   MarkeEng  AutomaEon   SOCIAL WEBSITE CRM/MARKETING AUTOMATION #RelevancyRocks  
  • 11. The  Problem  with  Just  News…   •  News  is  83%  repe77ve   •  News  is  NOT  PROPRIETARY,   even  if  some  vendors  say  it  is   •  News  is  NOT  PRE-­‐ PUBLISHED         Changes often exist on CORPORATE   WEBSITES before the news breaks     #RelevancyRocks    
  • 12. Corporate  Websites:  The  Hidden  Gem   More than just news Management Team Changes on Websites ✴ Addition ✴ Removal ✴ Bio Change ✴ Title Change #RelevancyRocks  
  • 13. Discover   Trigger  data  cuts  out   the  Eme  researching   and  hand  delivers   customers  who  want   to  buy       #RelevancyRocks  
  • 14. Real-­‐life  Example     Charlie logs into iLantern portal and discovers that one of his leads has a cool Youtube video. After watching it, sends a note to his lead and gets this response:     “Anyone  who  is  willing  to  watch  my  Youtube   video  can  have  20  minutes  of  my  Eme.”     #RelevancyRocks  
  • 15. Connect  +  Deliver   #RelevancyRocks  
  • 16. 70%  of  buyers  want  to  engage  with  salespeople  early  in   the  process,  but  only  if  they  provide  value.  –  ITSMA      
  • 17. “90%  of  consumers  find  custom  content  useful  and  78%  believe  that   organiza7ons  providing  custom  content  are  interested  in  building  goo rela7onships  with  them.”     –  TMG  Custom  Media     #RelevancyRocks  
  • 18. A  Terrible  Delivery  Method  
  • 19. A  More  Engaging  Delivery  Method  
  • 20. Plus  You  Gain  AddiEonal  Data  
  • 21. Building  a  TrusEng  RelaEonship   #RelevancyRocks  
  • 22. Triggers  Help  Create  Trust  +  Leverage   •  Use  trigger  technology  to  discover  event  data  and  a+ributes   •  Determine  best  posiEoning  based  on  data   •  Armed  with  knowledge,  earning  trust  with  leads  becomes  easier   #RelevancyRocks  
  • 23. Sustain  RelaEonship   Once  relaEonship  established  an   engaged  customer  is  a  repeat/happy   customer  and  an  evangelist  for  your   brand       ConEnue  to  engage  them  throughout   their  lifecycle  using  data  and  curated   informaEon   #RelevancyRocks  
  • 24. Life  Cycle  in  AcEon   #RelevancyRocks  
  • 25. Tweetable  Takeaways   •  Data  is  the  key  to  relevant  messaging  and  custom   content   •  Be  Empowered  as  a  sales  and  marketer,  using   relevant  data  to  tailor  lead’s  and  clients   experience   •  Build  trust  with  relevant  data  –  conversaEons   always  start  with  them,  not  you.   •  “70%  of  buyers  want  to  engage  with  salespeople   early  in  the  process,  but  only  if  they  provide   value.”  –  ITSMA       #RelevancyRocks