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Building Smarter and Healthier Organizations
Tim Washington
Camp IT Conference
March 14th, 2013
Building Smarter and Healthier
Organizations Through Project
Portfolio Management
Building Smarter and Healthier Organizations
Agenda
• PPM Overview
• Leadership
• Processes
• Tools
• PPM 2.0
Building Smarter and Healthier Organizations
What is
“Project Portfolio Management”?
Building Smarter and Healthier Organizations
Project portfolio management is a combination of various
management disciplines:
%Management Disciplines
General management
Business management
Project and program management
Building Smarter and Healthier Organizations
Project portfolio management (PPM) is a
management discipline that drives
strategic execution and maximizes
organizational value through the
selection, optimization, and oversight of
project investments which align to business
goals and strategies.
PMI Quote
Paradigm Shift #1: Projects are an important vehicle for executing strategy
Building Smarter and Healthier Organizations
“Portfolio management is the strategy-based, prioritized set
of all projects and programs in an organization reconciled
to the resources available to accomplish them.”
Stanford Quote
Paradigm Shift #2: The single project view to a total portfolio view.
Building Smarter and Healthier Organizations
“Managing [the] composite groups of projects
with the same rigor, balance, executive
leadership, and decision-making involvement
as the company’s financial
portfolio. Portfolio Management is an
ongoing process that includes decision-
making, prioritization, review, realignment,
and reprioritization.”
Financial Portfolio Quote
Paradigm Shift #3: Projects are investments!
Building Smarter and Healthier Organizations
The Purpose of Portfolio Management
• Execute Strategy
• Deliver Maximum Value
• Enhance Decision Making
• Manage Organizational Change
Building Smarter and Healthier Organizations
At the highest level, Project Portfolio Management has four basic components:
All the steps necessary to
construct an optimal portfolio
given current limitations and
constraints
Ensure value is delivered by
comparing expected benefits
with actual benefits; drive PPM
maturity
Selected projects must align
with the business strategy and
meet other important criteria
Optimize
Portfolio Value
Project benefits must be
protected in order to deliver
maximum portfolio value
Protect
Portfolio Value
Improve
Portfolio Value
The Goal:
Maximize Value to the
Organization
Select the Right
Projects
Building Smarter and Healthier Organizations
A Pragmatic View of Project Portfolio Management
LEADERSHIP
The right leaders for:
• Determining what decisions
will be made
• Establishing which
information is needed to
make strategic decisions
• Using the data to make
better strategic decisions
• Driving accountability
PROCESS
The right processes for:
• Governance
• Portfolio optimization
• Project monitoring
• How stakeholders get
data into the PPM tool
• How to use the data to
make better decisions
TOOL
The right tool for:
• Storing project and
portfolio data
• Displaying project and
portfolio information for
general consumption
• Transforming the data for
reporting and analytics
Building Smarter and Healthier Organizations
Strategic Leadership Includes:
1) Business acumen
2) Active engagement
3) Proactive view
4) Balancing long-term and short-term needs
5) Communicating a consistent message
Building Smarter and Healthier Organizations
Trust
Conflict
Commitment
Accountability
Results
“The only way for teams
to build real trust is for
team members to come
clean about who they
are, warts and all”
“When there is trust,
conflict becomes nothing
but the pursuit of the
truth, an attempt to find
the best possible answer”
“When leadership teams wait
for consensus before taking
action, they usually end up with
decisions that are made too late
and are mildly disagreeable to
everyone. This is a recipe for
mediocrity and frustration”
“To hold someone
accountable is to care
about them enough to
risk having them blame
you for pointing out their
deficiencies”
“No matter how good a leadership team
feels about itself, and how noble its
mission might be, if the organization it
leads rarely achieves its goals, then, by
definition, it’s simply not a good team”
Leadership Teams
Building Smarter and Healthier Organizations
Healthy organizations
start with healthy
leadership teams
Building Smarter and Healthier Organizations
“I’m convinced that if the rate of change
inside the institution is less than the rate
of change outside, the end is in sight.
The only question is the timing of the
end.”
--Jack Welch, former chairman of GE
Building Smarter and Healthier Organizations
High IQ: Expert
(Proactive)
• Shape environment to own advantage
• Organizational agility-capacity to change
• Distributed strategic intelligence
• Mind-set of change
Moderate IQ:
Competent
(Reactive)
• Debating when to change
• Keep pace and react to external change
• Clear options, criteria, and processes
Low IQ: Ignorant
(Not Active)
• Don’t realize the need to change
• Strategically blind
• Incompetent (“let’s pretend”)
Video
Building Smarter and Healthier Organizations
Building Smarter and Healthier Organizations
Strategic Planning (the big WHAT’s)
Portfolio Planning (WHEN)
Project Planning (HOW)
Smart organizations plan on many levels
Building Smarter and Healthier Organizations
We Need Clarity (aka alignment)
1) Why do we exist?
2) How do we behave?
3) What do we do?
4) How will we succeed?
5) What is most important for us, right now?
6) Who must do what?
These questions must be answered together, not in isolation
Building Smarter and Healthier Organizations
Leadership Needs to Over-communicate Clarity
Problem: leaders confuse the mere transfer of information to
an audience with the audience’s ability to understand,
internalize, and embrace the message that is being
communicated.
Great leaders see themselves as “Chief Reminding Officers”
Building Smarter and Healthier Organizations
Governance as
the Framework
Which Enables
Accountability
A Shared Vision
With Strategic Goals
to Demonstrate
Accountability
Leadership
to Drive
Accountability
Critical Components of Accountability
Building Smarter and Healthier Organizations
What Kind of Governance Do You Need?
PPM is only bureaucratic if you have the wrong infrastructure
Building Smarter and Healthier Organizations
What Kind of Direction Do You Need?
“Informed Intuition” Strategic Roadmap
with Metrics
Strategic Goals
Building Smarter and Healthier Organizations
LEADERSHIP
Leadership determines
what data is important
for managing the
portfolio and drives
accountability for getting
the right data.
PROCESS
The right processes
get the right data into
the system at the right
time.
TOOL
A portfolio system
stores and transforms
the data for general
consumption (reporting
and analytics).
LEADERSHIP
Leadership then
uses the data to
make better
investment
decisions at the
right time.
The Data Perspective of Project Portfolio Management
Good data is the fuel that makes the portfolio engine run!
Building Smarter and Healthier Organizations
1. Sr. Mgt.
Uses the
Data
2. Sr. Mgt.
Communicates
That the Data is
Being Used
3. Sr. Mgt.
Demonstrates
How the Data
Is Being Used
4. Data
Quality
Improves
5. Better
Decision
Making
Ensues
Building Smarter and Healthier Organizations
If the cost of putting data into your PPM System exceeds the value of
information coming out of your PPM system, then leadership needs
to re-think its processes or the organization is using the wrong tool.
Reports
Analytics
Information
Data PPM
SYSTEM
Think about it!
Building Smarter and Healthier Organizations
Current
State
Future State
(expected benefit)
Actual Benefit
(post-completion)
Benefit Gap
1. What benefits are we
expecting in the future?
(business case)
2. What benefits
have we realized?
(benefits tracking)
3. How do we ensure
we realize full benefits
on future projects?
(lessons learned)
Benefits Realization Summary
Building Smarter and Healthier Organizations
PPM 2.0
Stronger
Community
Social
Collaboration
PPM 2.0 is about building
smarter and healthier organizations
Building Smarter and Healthier Organizations
For more information
Building Smarter and Healthier Organizations
Contact Information
@ppmexecution
http://www.linkedin.com/in/timawashington
Name: Tim Washington
Email: timw@ppmexecution.com
Web: www.ppmexecution.com

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Building smarter and healthier organizations through project portfolio management

  • 1. Building Smarter and Healthier Organizations Tim Washington Camp IT Conference March 14th, 2013 Building Smarter and Healthier Organizations Through Project Portfolio Management
  • 2. Building Smarter and Healthier Organizations Agenda • PPM Overview • Leadership • Processes • Tools • PPM 2.0
  • 3. Building Smarter and Healthier Organizations What is “Project Portfolio Management”?
  • 4. Building Smarter and Healthier Organizations Project portfolio management is a combination of various management disciplines: %Management Disciplines General management Business management Project and program management
  • 5. Building Smarter and Healthier Organizations Project portfolio management (PPM) is a management discipline that drives strategic execution and maximizes organizational value through the selection, optimization, and oversight of project investments which align to business goals and strategies. PMI Quote Paradigm Shift #1: Projects are an important vehicle for executing strategy
  • 6. Building Smarter and Healthier Organizations “Portfolio management is the strategy-based, prioritized set of all projects and programs in an organization reconciled to the resources available to accomplish them.” Stanford Quote Paradigm Shift #2: The single project view to a total portfolio view.
  • 7. Building Smarter and Healthier Organizations “Managing [the] composite groups of projects with the same rigor, balance, executive leadership, and decision-making involvement as the company’s financial portfolio. Portfolio Management is an ongoing process that includes decision- making, prioritization, review, realignment, and reprioritization.” Financial Portfolio Quote Paradigm Shift #3: Projects are investments!
  • 8. Building Smarter and Healthier Organizations The Purpose of Portfolio Management • Execute Strategy • Deliver Maximum Value • Enhance Decision Making • Manage Organizational Change
  • 9. Building Smarter and Healthier Organizations At the highest level, Project Portfolio Management has four basic components: All the steps necessary to construct an optimal portfolio given current limitations and constraints Ensure value is delivered by comparing expected benefits with actual benefits; drive PPM maturity Selected projects must align with the business strategy and meet other important criteria Optimize Portfolio Value Project benefits must be protected in order to deliver maximum portfolio value Protect Portfolio Value Improve Portfolio Value The Goal: Maximize Value to the Organization Select the Right Projects
  • 10. Building Smarter and Healthier Organizations A Pragmatic View of Project Portfolio Management LEADERSHIP The right leaders for: • Determining what decisions will be made • Establishing which information is needed to make strategic decisions • Using the data to make better strategic decisions • Driving accountability PROCESS The right processes for: • Governance • Portfolio optimization • Project monitoring • How stakeholders get data into the PPM tool • How to use the data to make better decisions TOOL The right tool for: • Storing project and portfolio data • Displaying project and portfolio information for general consumption • Transforming the data for reporting and analytics
  • 11. Building Smarter and Healthier Organizations Strategic Leadership Includes: 1) Business acumen 2) Active engagement 3) Proactive view 4) Balancing long-term and short-term needs 5) Communicating a consistent message
  • 12. Building Smarter and Healthier Organizations Trust Conflict Commitment Accountability Results “The only way for teams to build real trust is for team members to come clean about who they are, warts and all” “When there is trust, conflict becomes nothing but the pursuit of the truth, an attempt to find the best possible answer” “When leadership teams wait for consensus before taking action, they usually end up with decisions that are made too late and are mildly disagreeable to everyone. This is a recipe for mediocrity and frustration” “To hold someone accountable is to care about them enough to risk having them blame you for pointing out their deficiencies” “No matter how good a leadership team feels about itself, and how noble its mission might be, if the organization it leads rarely achieves its goals, then, by definition, it’s simply not a good team” Leadership Teams
  • 13. Building Smarter and Healthier Organizations Healthy organizations start with healthy leadership teams
  • 14. Building Smarter and Healthier Organizations “I’m convinced that if the rate of change inside the institution is less than the rate of change outside, the end is in sight. The only question is the timing of the end.” --Jack Welch, former chairman of GE
  • 15. Building Smarter and Healthier Organizations High IQ: Expert (Proactive) • Shape environment to own advantage • Organizational agility-capacity to change • Distributed strategic intelligence • Mind-set of change Moderate IQ: Competent (Reactive) • Debating when to change • Keep pace and react to external change • Clear options, criteria, and processes Low IQ: Ignorant (Not Active) • Don’t realize the need to change • Strategically blind • Incompetent (“let’s pretend”) Video
  • 16. Building Smarter and Healthier Organizations
  • 17. Building Smarter and Healthier Organizations Strategic Planning (the big WHAT’s) Portfolio Planning (WHEN) Project Planning (HOW) Smart organizations plan on many levels
  • 18. Building Smarter and Healthier Organizations We Need Clarity (aka alignment) 1) Why do we exist? 2) How do we behave? 3) What do we do? 4) How will we succeed? 5) What is most important for us, right now? 6) Who must do what? These questions must be answered together, not in isolation
  • 19. Building Smarter and Healthier Organizations Leadership Needs to Over-communicate Clarity Problem: leaders confuse the mere transfer of information to an audience with the audience’s ability to understand, internalize, and embrace the message that is being communicated. Great leaders see themselves as “Chief Reminding Officers”
  • 20. Building Smarter and Healthier Organizations Governance as the Framework Which Enables Accountability A Shared Vision With Strategic Goals to Demonstrate Accountability Leadership to Drive Accountability Critical Components of Accountability
  • 21. Building Smarter and Healthier Organizations What Kind of Governance Do You Need? PPM is only bureaucratic if you have the wrong infrastructure
  • 22. Building Smarter and Healthier Organizations What Kind of Direction Do You Need? “Informed Intuition” Strategic Roadmap with Metrics Strategic Goals
  • 23. Building Smarter and Healthier Organizations LEADERSHIP Leadership determines what data is important for managing the portfolio and drives accountability for getting the right data. PROCESS The right processes get the right data into the system at the right time. TOOL A portfolio system stores and transforms the data for general consumption (reporting and analytics). LEADERSHIP Leadership then uses the data to make better investment decisions at the right time. The Data Perspective of Project Portfolio Management Good data is the fuel that makes the portfolio engine run!
  • 24. Building Smarter and Healthier Organizations 1. Sr. Mgt. Uses the Data 2. Sr. Mgt. Communicates That the Data is Being Used 3. Sr. Mgt. Demonstrates How the Data Is Being Used 4. Data Quality Improves 5. Better Decision Making Ensues
  • 25. Building Smarter and Healthier Organizations If the cost of putting data into your PPM System exceeds the value of information coming out of your PPM system, then leadership needs to re-think its processes or the organization is using the wrong tool. Reports Analytics Information Data PPM SYSTEM Think about it!
  • 26. Building Smarter and Healthier Organizations Current State Future State (expected benefit) Actual Benefit (post-completion) Benefit Gap 1. What benefits are we expecting in the future? (business case) 2. What benefits have we realized? (benefits tracking) 3. How do we ensure we realize full benefits on future projects? (lessons learned) Benefits Realization Summary
  • 27. Building Smarter and Healthier Organizations PPM 2.0 Stronger Community Social Collaboration PPM 2.0 is about building smarter and healthier organizations
  • 28. Building Smarter and Healthier Organizations For more information
  • 29. Building Smarter and Healthier Organizations Contact Information @ppmexecution http://www.linkedin.com/in/timawashington Name: Tim Washington Email: timw@ppmexecution.com Web: www.ppmexecution.com

Notas del editor

  1. We touched on the first two items briefly.PPM combined with good governance enables a management team to make better organizational decisions because the right data is in place. The mechanisms are in place to enhance decision making. Better processes + better data = better decisions. Another key is the timing of those decisions, a good leader will proactively collect/review the data to make good timely decisions.
  2. Tokyo example
  3. You can have a compass without a map. What would you rather have?What mountain are you going to climb?
  4. Smart (wise): entering the right data at the right time, and being able to process it at the right time to produce reports, analytics, and information that can used to make better decisions at the right time