HR for Health

1. Capacity Building
of Human Resource in Health
Institute of Health & Family Welfare, WB
A Case Study
Presented by:
Prof. (Dr.) Akhil Bandhu Biswas
Director,
Institute of Health and Family Welfare,
West Bengal
HRH Workshop for Eastern Zone, Bhubaneswar
Date: 04 January 2012

2. Institute of Health & Family
Welfare
Institute of Health & Family Welfare, West Bengal 2

3. Trainings Conducted At IHFW
TRAINING DURATION(in days)
 Medical Teachers’ Training 6
 Induction Training 12
 STG Project Oriented Training 1/ 2
 Integrated Disease Control Training 5
 Administrative and Financial Skill Training for various 3/ 6
cadres
 Training of newly appointed Assistant Superintendents 3
(non-medical) on Administrative and Medico Legal
issues
 Training of Trainers, under NRHM/ RCH II for SBA & 2/ 5/ 6
IUCD
 Disease Control Training varies
 New born care, BEmOC, CEmOC trainings “
 Distance Learning Programs 5/6
◦ One Year Certificate Course In H&FW Management
Institute of Health & Family Welfare, West Bengal 3

4. Approaches To Training
Systems
Approach to
training
Participatory Informative

5. Systems Approach To
Training
TNA
EVALUATION
OBJECTIVE
IMPLEMENTATION
PROGRAMME
DESIGNING
PROGRAMME

6. Training Methods/ Mechanism
 Workshop
 On- Job
 Class Room
 Hands On
 Field Trip
 Modular Training
 Micro-teaching
 FOCUS NOT ONLY ON KNOWLEDGE &
CERTIFICATION- LITTLE ON SKILL

7. Learning Tools
Lecture & Discussion
Demonstration –
Return Brain Storming
Demonstration
Participatory
Learning
Field Trip Role Play
Group Work/
Presentation
Pre and Post test as well as Feedback regarding training and trainers is
also collected for quality assessment & improvement.
Institute of Health & Family Welfare, West Bengal 7

8. Medical Teachers’ Training
Pre-test & Post-test mean scores for 24 batches
35.00
Pre-Test
Post-Test 31
30.00 30
29 29 29 29
28 27 28 27 28 28
27 26 26 26 26 27
25.00 26 26 25
20.00
17 17 17
16 16 16 16 16 16
15.00 15 15 15 15 15 15
14 14 14 14 14 14 14 13
10.00
5.00
0.00
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Institute of Health & Family Welfare, West Bengal 8

9. Customization Of Training
Methods
Role Of MO • Brainstorming
Risk Factors • Role Play/ Exercise
Disease • MCQ followed by LD / Case Presentation
Guidelines For • Actual / Audio & Visual
Management
Informative • LD
Planning • Group Work
Institute of Health & Family Welfare, West Bengal 9

10. Ensuring Capacity Of Capacity
Builders
KNOW WHAT TO INSTRUCT?
HOW TO INSTRUCT?
ABLE TO COMMUNICATE EFFECTIVELY
BE FLEXIBLE IN APPROACH
KNOW THE PSYCHOLOGY OF THE TRAINEE
FACILITATORS MEETING

11. Total Load vs Total Trained -
2011
62%
Total Load = 2246
Achievement (in %) of
participation over load
Institute of Health & Family Welfare, West Bengal 11

12. Institute of Health & Family Welfare, West Bengal 12

13. Medical Teachers’ Training
 Training course on
Education Science Technology
for Medical Teachers since
July 2009.
◦ Duration : 6 days
◦ Batch size : 25
 Already conducted 25 Handbook For Medical
batches Educators
MEDICAL TEACHERS
◦ ~ 540 medical teachers from TRAINING COURSE
17 different Medical Colleges
Institute of Health & Family Welfare, West Bengal 13

14. Standard Treatment
Guidelines
 Systematically developed statement designed to assist
the providers and their clients in making decisions about
appropriate health care for specified clinical
circumstances.
STANDARD TREATMENT GUIDELINES STANDARD TREATMENT GUIDELINES
2011 & OPERATIONAL MANUAL 2010 & OPERATIONAL MANUAL
Institute of Health & Family Welfare, West Bengal 14

15. Challenges We face
All divisions functioning in a Vertical way
NO Convergence of activities | Lack of Coordination Lack of
coordination
• Health
Common Participant Pool societies
• DH&FW
• SIHFW/CTI
Duplication / Multiplicity
Poor Participation
Institute of Health & Family Welfare, West Bengal 15

16. Continued..
Challenges
Lack of Infrastructure
Shortage of Human Resource
Poor monitoring /follow up/tracking
Induction training not given to all MOs prior
to/ at the time of their joining services.
Data bank of trained personnel not
maintained
Lack of role clarity
Institute of Health & Family Welfare, West Bengal 16

17. Initiatives being taken at
IHFW
 Augmentation & Upgradation of the physical
infrastructure & human resources of IHFW, other
peripheral institutes
 Capacity building of trainers (ToT) in consultation
with the NIHFW & state government
 Role clarity of Trg Institutes
 From vertical training to integrated training
 From knowledge transfer to skill up-gradation
 Feed back evaluation of participants for
continuous quality improvement & facilitators
meeting
Institute of Health & Family Welfare, West Bengal 17

18. Continued..
Initiatives being taken at
IHFW
 Monitoring of training sites, health care
facilities in HFD districts-review performance
 Monitor process & outcome of trg by checklist
 Disseminating knowledge through
publications and seminars.
 Database: trg. Instt, trainees &trainers
 Conducting applied and operations research -
apply knowledge in learning
 Networking with other govt. & non-govt org.
Institute of Health & Family Welfare, West Bengal 18

19. THANK YOU !
Prof. (Dr.) Akhil Bandhu Biswas
Director
Institute of Health and Family
Welfare
West Bengal
Email:
akhilbandhubiswas@gmail.com
Institute of Health & Family Welfare, West Bengal 19