Embracing the Next Generation Telephony Platform

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presence

Presentation given at Astricon (http://www.astricon.net) in Dallas on Thursday Oct 26, 2006.

Empresariales Tecnología

Embracing the Next Generation Telephony Platform

About Presence Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Agenda ,[object Object],[object Object],[object Object],[object Object]

How far we have come ,[object Object],Museum of Telephony - Napa, CA

Where we have been ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Where we are today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Web 2.0 Telephony - Travel Agency 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Web 2.0 Telephony - ‘Virtual Transaction Rooms’ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Web 2.0 Telephony - Channel Independent ‘Closed-loop’ Interaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Realization of Customer Interaction Management (CIM)

Web 2.0 Telephony - Elasticity in the enterprise… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Enterprises need to embrace an adaptable telephony solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Web 2.0 Telephony - Flexibility in the enterprise… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Enterprises must not lose site of the end user ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Developers should… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Thanks! Jason Goecke - Vice President of International Operations [email_address] Contact us to make it happen! Europe Barcelona, Spain T: +34 93 10 10 300 Spain, Madrid T: +34 91 310 73 91 US Charlotte, NC T: 800.847.3309 Georgia, Atlanta T: 800.847.3309

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