Conflict powerpoint952

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Powerpoint is a registered product of Microsoft.
Graphics: Masterclips – IMSI; Art Explosion –
Nova Development; Corel
Powerpoint is a registered product of Microsoft.
Graphics: Masterclips – IMSI; Art Explosion –
Nova Development; Corel

Program ObjectivesProgram Objectives
 Explain the difference between
a disagreement and a conflict.
 Explain the six causes of conflicts.
 Explain the importance of talking
out conflict.
 Use two-way and assertive
communication skills to level
with people, to accept feedback
from them, and to
discuss/resolve problems.

A ChallengeA Challenge
Please write aPlease write a
One Sentence Definition ofOne Sentence Definition of
C O N F L I C T.C O N F L I C T.
Please write aPlease write a
One Sentence Definition ofOne Sentence Definition of
C O N F L I C T.C O N F L I C T.

Definition of ConflictDefinition of Conflict (1 of
2)
A situation in which someone
believes that his or her own needs
have been denied.

“The goal of organizational
leadership is not to eliminate
conflict, but to use it.”
“Conflict is a predictable social
phenomenon and should be
channeled to useful purposes.”
Definition of ConflictDefinition of Conflict (2 of
2)

What Do YouWhat Do You
Think?Think?
When you hear the word . . .
CONFLICT
What do you think and
what images come to you . . .

Symptoms Of ConflictSymptoms Of Conflict (1 of 4)
 Tensions.
 No desire to
communicate.
 Work not done properly.
 Disastrous meetings.
 Anger occurs quickly
and easily.

 Failing productivity.
 Slipping morale.
 Absenteeism.
 Accidents.
 Escalating costs.
 Slamming doors.
 Shouting.
 Bad times.

 The employee (or employees)
involved display no desire to
communicate.
 Bad tempers are evident.
 Productivity is falling.
 Morale is slipping.

 One or more of those
involved frequently calls in
sick.
 Accidents and errors become
more frequent.
 Disagreements become more
pronounced (shouting,
slamming doors, etc.)

Dealing WithDealing With
ResistanceResistance
 Avoidance.
 Acceptance.
 Adaptation.
 Adamancy.
 Attack (push back).
The Five "A'S"

Symptoms VersusSymptoms Versus
CausesCauses
 Conditions brought on by
other related situations;
signs of a basic problem.
Symptoms:
Causes:
 The basic problems;
situations that give rise to
symptoms.

About This Product:About This Product:
To download this entire Conflict PowerPoint presentationTo download this entire Conflict PowerPoint presentation
visit ReadySetPresent.comvisit ReadySetPresent.com
Over 100+ slides on topics such as:Over 100+ slides on topics such as:
Definitions of conflict, symptoms and causes of conflict, 5Definitions of conflict, symptoms and causes of conflict, 5
methods to handle conflict, 3 ways to address conflict: ignoring -methods to handle conflict, 3 ways to address conflict: ignoring -
stifling, defusing, organizational conflict: positive and negativestifling, defusing, organizational conflict: positive and negative
aspects, 17 points on how to overcome deadlocks, 5 type ofaspects, 17 points on how to overcome deadlocks, 5 type of
conflict deadlocks each with causes and techniques to handle:conflict deadlocks each with causes and techniques to handle:
relationship - data - value - interests - structural, conflict models,relationship - data - value - interests - structural, conflict models,
strategies, how to’s and more. Royalty Free - Use Them Overstrategies, how to’s and more. Royalty Free - Use Them Over
and Over Again.and Over Again.
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Conflict powerpoint952

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