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Global Cruise Market - 2012
  --------------------------------
               2012
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Executive Summary

The importance of the cruise market, which represents an important sector in the overall travel industry, has increased notably in the
last few years, mainly due to the fact that the cruise voyages are known to deliver unparalleled customer satisfaction. It has been found
that in most cases, the cruise experience consistently exceeds expectations of both the first time as well as the frequent cruisers. The
increasing affordability of cruise voyages is a key factor to drive the growth of cruise industry worldwide. The last decade witnessed a
notable growth in the number of cruise passengers which almost doubled globally.

Geographically, cruising is acknowledged as a well established vacation sector in the North American market, while in the European
market it is regarded as a growing sector and a promising one in several other emerging markets. Historically, growth of the cruise
industry has been fuelled by the North American market to a significant level. However, there has been a notable improvement in the
European cruise market, which has motivated a number of cruise companies to make heavy investments in the European market. In
addition, with rise in the income levels and the overall population size, emerging markets like Asia have also gained importance.

In order to convert the cruise prospect into new cruisers, the industry is consistently increasing the onboard services. The cruise
companies are trying to re-design their ships to help disabled people enjoy cruise voyages. Further, the industry is also focusing on
family cruises by providing services to suit all the members of the family ranging from toddlers to adults.

The global cruise industry is characterized by high consolidation. The major three companies account for more than 80% of the total
global market share. Carnival Corporation remains the undisputed leader in the cruise industry, accounting for over half of the market,
followed by Royal Caribbean, and NCL.

The report entitled “Global Cruise Industry: 2012 Edition” discusses the global cruise industry in detail in terms of the global capacity,
demand and geographical breakdown. It analyzes the major cruise markets including the North America and Europe. Also the
emerging cruise markets of Asia, Australia, and New Zealand are being discussed in detail. Some of the major ongoing trends as well
as the factors expected to drive the cruise market are presented in the report. Also, some of the notable challenges and key issues
faced by the cruise industry which can hamper the growth of the cruise industry in the years to come are being discussed. After
discussing the competitive conditions in the Global Cruise Market - 2012, the report profiles the major cruise companies, with their
strategies for growth.
The Global Cruise Market - 2012 has grown significantly over the recent past. There has
been a notable increase in the number of cruise passengers…
                                                                             The Global Cruise Market - 2012 experienced dynamic growth
                Global Cruise Market - 2012 Revenues: 2008-2010               over ………………………………………………….
                                                                             The revenues generated by the Global Cruise Market - 2012
                                                                              marked     a      significant   increase     of      ….%
                                                                              ………………………………………
                                                                              ……………………………………………….
                                                                             The demand for cruising worldwide almost doubled……………
                                                                              ………………………………………………….
  US$ Billion




                                                                             A general increase in the demand for cruise voyages, ………….
                                                                             ………………………………………………….
                                                                             Despite severe economic recession, North America (including
                                                                              the US and Canada) ……………………………………………
                                                                              ………………………………………………….

                            2008               2009           2010


                      Global Passengers Carried on Cruise: 2005-2011
                                                                            Global Cruise Passengers – Share by Source Market: 2010
                Million




                                                                                   The US      Europe      Canada      ROW


                          2005   2006   2007    2008   2009   2010   2011
Market regional markets observing noticeable growth…

           Worldwide Cruise Passengers Carried by North American
                                  Cruise Market: 2001-2010


                                                                       • The North American cruise industry experienced an
                                                                         average annual growth rate of …………………………….
                                                                         ………………………………………………….
 Milion




                                                                       • Within North America, the …...is the major source of
                                                                         cruise passengers for the region’s……………………….
                                                                         ………………………………………………….


                                                                       • The length of cruising period in North America showed
                                                                         an upward trend……………………………………………….
                                                                         ………………………………………………….
          2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
                          North American      Foreign    Worldwide
                     Number of Passengers Carried by European Cruise   • Escaping the effects of the recent global economic
                                                                         recession European cruise industry,………………………..
                                     Market: 2005-2010                   ………………………………………………….


                                                                       • The UK, …………………………………………………. and
                                                                         …………… are the key European cruise markets,
                                                                         collectively accounting for ………………………………
           Million




                                                                       • The cruise industry of Europe contributes significantly to
                                                                         the economic growth of the region………………………...
                                                                         ………………………………………………….




                           2005    2006    2007   2008   2009   2010
Characterized by high level of competition, the market is projected to register
robust growth in the times to come…

                              Key Players                                                            Market Forecast




                                                                         Million
                Carnival Corporation          Royal Caribbean
                NCL                           MSC
                Disney                        Louis
                Others                                                                 2011     2012E     2013E     2014E     2015E




    The cruise market is a key segment of the overall……………………                      The Global Cruise Market - 2012 is projected to record a
     ………………………………………………….                                                            CAGR of --------% from
                                                                                     …………………………………………..
    Companies operating in the cruise industry compete with ………….
     ……………………………………………………………………………                                                  The key factors to drive the market growth in the near
     ………………………                                                                       future include………………………………………………..

    The leading companies operating in this market include Carnival                 ……………………………
     Corporation, Royal Caribbean, ……………. ..…………………among                            The independent variables (…………, ……………………
     others                                                                          and ……………….) collectively account for …………%....
    Carnival Corp. leads the market with the share of ……..%, followed               ………………………………………
     by ………………………………………………………………………..
View Report Details
Table of Contents                               List of Graphs

1. Cruise Market                                Cruise Lines-by Types
1.1 Introduction                                Terms Used in Cruise Industry
1.2 Supply Chain Analysis                       Cruise Industry-Supply Chain
                                                Global Cruise Passenger Capacity Growth (2005-2015E)
2. Global Cruise Industry                       Global Cruise Industry – by Number of Berths
Market Revenues                                 Global Cruise Berth Capacity – Regional Breakdown (2010)
Passenger Capacity Growth                       Global Passengers Carried (2005-2011)
Growth in No. of Berths                         Global Cruise Passengers – Share by Source Market (2010)
Regional Breakdown                              Global Cruise Market - 2012-Revenue (2008-2010)
                                                Worldwide Cruise Passengers Carried by North American Cruises (2001-2010)
                                                North American Cruise Passengers –By Source Markets (2008-2010)
3. North American Cruise Market
                                                Number of Cruise Ships in North American Cruise Industry (2008-2012E)
3.1 Demand and Capacity
                                                North American Cruise Market- Capacity and Capacity Utilization (2002-2010)
Market Overview                                 Bed Day Capacity in North American Cruise Market (2001-2010)
Growth in Passengers Carried                    Average Cruise Length (Days) in North American Cruise Industry (2001-2010)
Breakdown by Source Market                      North American Cruise Industry - Deployment by Passenger Bed Days (2011)
Growth in No. of Ships                          European Cruise Passengers (2005-2010)
Capacity Utilization                            European Cruise Passengers – Regional Share by Source Country (2010)
3.2 US Cruise Market                            European Cruise Market – Share by Destination (2010)
Market Overview                                 Cruise Passenger Embarkations from European Ports (2005-2010)
Breakdown by Region                             Cruise Passenger Embarkation from European Ports – Share by Region (2010)
Demographic Segmentation                        Cruise Passengers Visiting European Ports (2005-2010)
3.3 Prevailing Trends                           Cruise Passengers visiting European Ports – Share by Destination (2010)
Trend in Cruise Length                          Total Output Generated by European Cruise Industry (2005-2010)
Cruise Capacity by Destination                  UK Cruise Passenger Growth (2004-2012E)
                                                Germany Cruise Passengers (2005-2012E)
4. European Cruise Market                       Cruise Passengers in Italian Market (2007-2010)
4.1 Market Overview                             French Cruise Passengers Annual Growth (2006-2010)
Growth in Cruise Passengers                     Spanish Cruise Market – by Annual Passengers (2006-2010)
Regional Breakdown                              Cruise Passengers from Australia (2001-2011)
                                                Australian Cruise Passengers – by Destination (2011)
Embarkation Statistics
                                                Australian Cruise Passengers – by State of Origin (2011)
Share by Destination
                                                Australian Cruise Industry – Market Penetration (2002-2011)
4.2 Economic Impact of Cruise Industry
                                                Annual Passenger Count for Asian Cruise Market (2005-2012E)
Direct Economic Impact                          Cruise Passenger Growth in New Zealand (2006-2010)
Total Economic Impact
Regional Breakdown
View Report Details
4.3 Regional Cruise Markets
4.3.1 United Kingdom                  List of Graphs
                                      New Zealand Cruise Passengers – Share by Destination (2010)
Market Overview
                                      Global Cruise Penetration Rates by Region (2010)
Passenger Growth
                                      Global GDP (2005-2011)
Share by Destination
                                      Global Employment (2005-2011E)
4.3.2 Germany                         Global Cruise Market - 2012-Revenue Share by Company (2011E)
Market Overview                       Comparison of Top Two Industry Players by Passengers Carried (FY07-FY11)
Passenger Growth                      Carnival Corporation plc Revenue (FY07-FY11)
Market Statistics                     Carnival Corporation plc Revenue – Share by Segments (FY11)
4.3.3 Italy                           Royal Caribbean Cruises Revenue (2007-2011)
Market Overview                       Royal Caribbean Cruises Revenue – Share by Segments (2011)
Passenger Growth                      Norwegian Cruise Lines Revenue (2010-2011)
4.3.4 France                          Norwegian Cruise lines Revenue – Share by Segments (2011)
Market Overview                       Global Cruise Passengers Forecast (2011-2015E)
Passenger Growth
4.3.5 Spain                           List of Tables
Market Overview                       North American Cruise Industry – Forecasted Capacity Growth (2011E-2015E)
Passenger Growth                      Breakdown of US Cruise Market- by Region and Cruise Length (2010)
                                      US Cruise Market – Average Percentage Share by Categories
5. Emerging Cruise Markets            Growth by Length (Days) of Cruising (1990-2010)
5.1 Australia                         Cruise Ship Building and Investment (2011E-2014E)
5.1.1 Overview                        Direct Economic Impact of the European Cruise Sector – by Industry (2010)
                                      Total Economic Impact of the European Cruise Sector – by Industry (2010)
Market Overview
                                      Total Economic Impact of the European Cruise Industry – by Country (2010)
Passenger Growth
                                      UK Cruise Passengers – Share by Destination (2008-2011)
Regional Breakdown
                                      German Ocean Cruise Market – Statistics (2009-2010)
Economic Contribution                 Australian Cruise Industry – Total Economic Contribution (2011)
5.1.2 Key Trends                      Australian Cruise Market – Breakdown by Length of Cruising (2011)
Average Cruise Length                 Financial Breakdown of a Cruise Passenger on Average (FY12E)
Cruise Penetration                    Cruise Industry Passengers Capacity & Number of Ships – by Company
5.2 Asia                              (2012E)
Market Overview                       Global Cruise Market - 2012 – Share by Passengers Carried (2012E)
Passenger Growth                      Dependent & Independent Variables (2005–2011)
5.3 New Zealand                       Correlation Matrix
Market Overview                       Model Summary – Coefficient of Determination
Passenger Growth                      Regression Coefficients Output
Regional Breakdown
View Report Details
6. Market Dynamics
6.1 Major Trends
6.1.1 Average Financial Breakdown of a Cruiser
6.1.2 Cruise Cuisine – A Major Focus in Cruise Industry
6.1.3 Expansion of Facilities for Disabled People
6.1.4 Opening New Ports-of-Call
6.1.5 Introduction of Loyalty Programmes
6.1.6 Cruise Lines – Targeting Families
6.1.7 Expansion of Onboard Facilities
6.2 Market Drivers
6.2.1 Low Penetration Worldwide
6.2.2 Increasing Global Income
6.2.3 Rising Level of Employment Worldwide

7. Key Issues and
Challenges
7.1 Environmental Impact
7.2 Security Concerns
7.3 Stringent Regulations
7.4 Fuel Prices – A Concern

8. Cruise Industry - Competitive Environment
Competitive Overview
Market Share

9. Company Profiles
9.1 Carnival Corporation & plc (CCL)
Business
Description
Key Financials
Business Strategies
Hedging to Manage Exchange Rate Fluctuation
Managing Fuel Prices
View Report Details
9.2 Royal Caribbean Cruises Ltd (RCL)
Business Description
Key Financials
Business Strategies

9.3 Norwegian Cruise Lines (NCL)
Business Description
Key Financials
Business Strategies
Focus on Research and Innovation
Launch of Online Shopping Portal

10. Market Outlook

10.1 Market Forecast
10.2 Forecast Methodology
10.2.1 Dependent and Independent Variables
10.2.2 Correlation Analysis
10.2.3 Regression Analysis
View Report Details
                                            Contact Us:
These are abridged and sanitized sample pages from the comprehensive report on the “Global Cruise Market - 2012”. To know more about this
report or for any customized research requirement, please contact the following:




                                                                                                              Koncept Analytics
                                                                                               CS-36, Second Floor, Ansal Plaza
                                                                                                           Vaishali, Ghaziabad,
                                                                                                                  U.P. – 201010
                             Vikas Gupta                                                                    T. +91-120-4130959
                               BD Manager                                                                    C: +91-9811715635
                                                                                                   vikas@konceptanalytics.com



                                                                                             www.konceptanalytics.com

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Global Cruise Market Report

  • 1. View Report Details Global Cruise Market - 2012 -------------------------------- 2012
  • 2. View Report Details Executive Summary The importance of the cruise market, which represents an important sector in the overall travel industry, has increased notably in the last few years, mainly due to the fact that the cruise voyages are known to deliver unparalleled customer satisfaction. It has been found that in most cases, the cruise experience consistently exceeds expectations of both the first time as well as the frequent cruisers. The increasing affordability of cruise voyages is a key factor to drive the growth of cruise industry worldwide. The last decade witnessed a notable growth in the number of cruise passengers which almost doubled globally. Geographically, cruising is acknowledged as a well established vacation sector in the North American market, while in the European market it is regarded as a growing sector and a promising one in several other emerging markets. Historically, growth of the cruise industry has been fuelled by the North American market to a significant level. However, there has been a notable improvement in the European cruise market, which has motivated a number of cruise companies to make heavy investments in the European market. In addition, with rise in the income levels and the overall population size, emerging markets like Asia have also gained importance. In order to convert the cruise prospect into new cruisers, the industry is consistently increasing the onboard services. The cruise companies are trying to re-design their ships to help disabled people enjoy cruise voyages. Further, the industry is also focusing on family cruises by providing services to suit all the members of the family ranging from toddlers to adults. The global cruise industry is characterized by high consolidation. The major three companies account for more than 80% of the total global market share. Carnival Corporation remains the undisputed leader in the cruise industry, accounting for over half of the market, followed by Royal Caribbean, and NCL. The report entitled “Global Cruise Industry: 2012 Edition” discusses the global cruise industry in detail in terms of the global capacity, demand and geographical breakdown. It analyzes the major cruise markets including the North America and Europe. Also the emerging cruise markets of Asia, Australia, and New Zealand are being discussed in detail. Some of the major ongoing trends as well as the factors expected to drive the cruise market are presented in the report. Also, some of the notable challenges and key issues faced by the cruise industry which can hamper the growth of the cruise industry in the years to come are being discussed. After discussing the competitive conditions in the Global Cruise Market - 2012, the report profiles the major cruise companies, with their strategies for growth.
  • 3. The Global Cruise Market - 2012 has grown significantly over the recent past. There has been a notable increase in the number of cruise passengers…  The Global Cruise Market - 2012 experienced dynamic growth Global Cruise Market - 2012 Revenues: 2008-2010 over ………………………………………………….  The revenues generated by the Global Cruise Market - 2012 marked a significant increase of ….% ……………………………………… ……………………………………………….  The demand for cruising worldwide almost doubled…………… …………………………………………………. US$ Billion  A general increase in the demand for cruise voyages, …………. ………………………………………………….  Despite severe economic recession, North America (including the US and Canada) …………………………………………… …………………………………………………. 2008 2009 2010 Global Passengers Carried on Cruise: 2005-2011 Global Cruise Passengers – Share by Source Market: 2010 Million The US Europe Canada ROW 2005 2006 2007 2008 2009 2010 2011
  • 4. Market regional markets observing noticeable growth… Worldwide Cruise Passengers Carried by North American Cruise Market: 2001-2010 • The North American cruise industry experienced an average annual growth rate of ……………………………. …………………………………………………. Milion • Within North America, the …...is the major source of cruise passengers for the region’s………………………. …………………………………………………. • The length of cruising period in North America showed an upward trend………………………………………………. …………………………………………………. 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 North American Foreign Worldwide Number of Passengers Carried by European Cruise • Escaping the effects of the recent global economic recession European cruise industry,……………………….. Market: 2005-2010 …………………………………………………. • The UK, …………………………………………………. and …………… are the key European cruise markets, collectively accounting for ……………………………… Million • The cruise industry of Europe contributes significantly to the economic growth of the region………………………... …………………………………………………. 2005 2006 2007 2008 2009 2010
  • 5. Characterized by high level of competition, the market is projected to register robust growth in the times to come… Key Players Market Forecast Million Carnival Corporation Royal Caribbean NCL MSC Disney Louis Others 2011 2012E 2013E 2014E 2015E  The cruise market is a key segment of the overall……………………  The Global Cruise Market - 2012 is projected to record a …………………………………………………. CAGR of --------% from …………………………………………..  Companies operating in the cruise industry compete with …………. ……………………………………………………………………………  The key factors to drive the market growth in the near ……………………… future include………………………………………………..  The leading companies operating in this market include Carnival …………………………… Corporation, Royal Caribbean, ……………. ..…………………among  The independent variables (…………, …………………… others and ……………….) collectively account for …………%....  Carnival Corp. leads the market with the share of ……..%, followed ……………………………………… by ………………………………………………………………………..
  • 6. View Report Details Table of Contents List of Graphs 1. Cruise Market Cruise Lines-by Types 1.1 Introduction Terms Used in Cruise Industry 1.2 Supply Chain Analysis Cruise Industry-Supply Chain Global Cruise Passenger Capacity Growth (2005-2015E) 2. Global Cruise Industry Global Cruise Industry – by Number of Berths Market Revenues Global Cruise Berth Capacity – Regional Breakdown (2010) Passenger Capacity Growth Global Passengers Carried (2005-2011) Growth in No. of Berths Global Cruise Passengers – Share by Source Market (2010) Regional Breakdown Global Cruise Market - 2012-Revenue (2008-2010) Worldwide Cruise Passengers Carried by North American Cruises (2001-2010) North American Cruise Passengers –By Source Markets (2008-2010) 3. North American Cruise Market Number of Cruise Ships in North American Cruise Industry (2008-2012E) 3.1 Demand and Capacity North American Cruise Market- Capacity and Capacity Utilization (2002-2010) Market Overview Bed Day Capacity in North American Cruise Market (2001-2010) Growth in Passengers Carried Average Cruise Length (Days) in North American Cruise Industry (2001-2010) Breakdown by Source Market North American Cruise Industry - Deployment by Passenger Bed Days (2011) Growth in No. of Ships European Cruise Passengers (2005-2010) Capacity Utilization European Cruise Passengers – Regional Share by Source Country (2010) 3.2 US Cruise Market European Cruise Market – Share by Destination (2010) Market Overview Cruise Passenger Embarkations from European Ports (2005-2010) Breakdown by Region Cruise Passenger Embarkation from European Ports – Share by Region (2010) Demographic Segmentation Cruise Passengers Visiting European Ports (2005-2010) 3.3 Prevailing Trends Cruise Passengers visiting European Ports – Share by Destination (2010) Trend in Cruise Length Total Output Generated by European Cruise Industry (2005-2010) Cruise Capacity by Destination UK Cruise Passenger Growth (2004-2012E) Germany Cruise Passengers (2005-2012E) 4. European Cruise Market Cruise Passengers in Italian Market (2007-2010) 4.1 Market Overview French Cruise Passengers Annual Growth (2006-2010) Growth in Cruise Passengers Spanish Cruise Market – by Annual Passengers (2006-2010) Regional Breakdown Cruise Passengers from Australia (2001-2011) Australian Cruise Passengers – by Destination (2011) Embarkation Statistics Australian Cruise Passengers – by State of Origin (2011) Share by Destination Australian Cruise Industry – Market Penetration (2002-2011) 4.2 Economic Impact of Cruise Industry Annual Passenger Count for Asian Cruise Market (2005-2012E) Direct Economic Impact Cruise Passenger Growth in New Zealand (2006-2010) Total Economic Impact Regional Breakdown
  • 7. View Report Details 4.3 Regional Cruise Markets 4.3.1 United Kingdom List of Graphs New Zealand Cruise Passengers – Share by Destination (2010) Market Overview Global Cruise Penetration Rates by Region (2010) Passenger Growth Global GDP (2005-2011) Share by Destination Global Employment (2005-2011E) 4.3.2 Germany Global Cruise Market - 2012-Revenue Share by Company (2011E) Market Overview Comparison of Top Two Industry Players by Passengers Carried (FY07-FY11) Passenger Growth Carnival Corporation plc Revenue (FY07-FY11) Market Statistics Carnival Corporation plc Revenue – Share by Segments (FY11) 4.3.3 Italy Royal Caribbean Cruises Revenue (2007-2011) Market Overview Royal Caribbean Cruises Revenue – Share by Segments (2011) Passenger Growth Norwegian Cruise Lines Revenue (2010-2011) 4.3.4 France Norwegian Cruise lines Revenue – Share by Segments (2011) Market Overview Global Cruise Passengers Forecast (2011-2015E) Passenger Growth 4.3.5 Spain List of Tables Market Overview North American Cruise Industry – Forecasted Capacity Growth (2011E-2015E) Passenger Growth Breakdown of US Cruise Market- by Region and Cruise Length (2010) US Cruise Market – Average Percentage Share by Categories 5. Emerging Cruise Markets Growth by Length (Days) of Cruising (1990-2010) 5.1 Australia Cruise Ship Building and Investment (2011E-2014E) 5.1.1 Overview Direct Economic Impact of the European Cruise Sector – by Industry (2010) Total Economic Impact of the European Cruise Sector – by Industry (2010) Market Overview Total Economic Impact of the European Cruise Industry – by Country (2010) Passenger Growth UK Cruise Passengers – Share by Destination (2008-2011) Regional Breakdown German Ocean Cruise Market – Statistics (2009-2010) Economic Contribution Australian Cruise Industry – Total Economic Contribution (2011) 5.1.2 Key Trends Australian Cruise Market – Breakdown by Length of Cruising (2011) Average Cruise Length Financial Breakdown of a Cruise Passenger on Average (FY12E) Cruise Penetration Cruise Industry Passengers Capacity & Number of Ships – by Company 5.2 Asia (2012E) Market Overview Global Cruise Market - 2012 – Share by Passengers Carried (2012E) Passenger Growth Dependent & Independent Variables (2005–2011) 5.3 New Zealand Correlation Matrix Market Overview Model Summary – Coefficient of Determination Passenger Growth Regression Coefficients Output Regional Breakdown
  • 8. View Report Details 6. Market Dynamics 6.1 Major Trends 6.1.1 Average Financial Breakdown of a Cruiser 6.1.2 Cruise Cuisine – A Major Focus in Cruise Industry 6.1.3 Expansion of Facilities for Disabled People 6.1.4 Opening New Ports-of-Call 6.1.5 Introduction of Loyalty Programmes 6.1.6 Cruise Lines – Targeting Families 6.1.7 Expansion of Onboard Facilities 6.2 Market Drivers 6.2.1 Low Penetration Worldwide 6.2.2 Increasing Global Income 6.2.3 Rising Level of Employment Worldwide 7. Key Issues and Challenges 7.1 Environmental Impact 7.2 Security Concerns 7.3 Stringent Regulations 7.4 Fuel Prices – A Concern 8. Cruise Industry - Competitive Environment Competitive Overview Market Share 9. Company Profiles 9.1 Carnival Corporation & plc (CCL) Business Description Key Financials Business Strategies Hedging to Manage Exchange Rate Fluctuation Managing Fuel Prices
  • 9. View Report Details 9.2 Royal Caribbean Cruises Ltd (RCL) Business Description Key Financials Business Strategies 9.3 Norwegian Cruise Lines (NCL) Business Description Key Financials Business Strategies Focus on Research and Innovation Launch of Online Shopping Portal 10. Market Outlook 10.1 Market Forecast 10.2 Forecast Methodology 10.2.1 Dependent and Independent Variables 10.2.2 Correlation Analysis 10.2.3 Regression Analysis
  • 10. View Report Details Contact Us: These are abridged and sanitized sample pages from the comprehensive report on the “Global Cruise Market - 2012”. To know more about this report or for any customized research requirement, please contact the following: Koncept Analytics CS-36, Second Floor, Ansal Plaza Vaishali, Ghaziabad, U.P. – 201010 Vikas Gupta T. +91-120-4130959 BD Manager C: +91-9811715635 vikas@konceptanalytics.com www.konceptanalytics.com