9. Winner Vs Loser The winner is part of the answer The loser is part of the problem Best Boss Worst Boss by James B. Miller
10. Winner Vs Loser The winner has a program The Loser has an excuse Best Boss Worst Boss by James B. Miller
11. Winner Vs Loser The winner sees an answer in every problem The loser sees a problem in every answer Best Boss Worst Boss by James B. Miller
12. Winner Vs Loser The winner says, “Let me do it for you” The loser says, “That’s not my job” Best Boss Worst Boss by James B. Miller
13. Winner Vs Loser The winner sees a green near every sand trap The Loser sees 2 or 3 sand traps near every green Best Boss Worst Boss by James B. Miller
14. Winner Vs Loser The winner says,”It may be difficult but it’s not impossible” The loser says,” It may be possible, but it’s difficult” Best Boss Worst Boss by James B. Miller
25. Competitiveness Vs. Cooperation Look at others as enemies Concentrate on yourself Become suspicious of others Win only if you are good Winning determined by your skills Small victory Some joy There are winners and losers Look at others as friends Concentrate on others Become supportive of others Win if you or others are good Winning determined by skills of many Large victory Much joy There are only winners
78. Enneagram “ Can help understand fears and desires, strengths and weaknesses, defenses and anxieties, how we react to frustration and disappointment - and, more positively, what our truest capacities and greatest strengths are so that we can build on those rather than on misjudgments and illusions.”
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81. Gifts of Each Personality Type 1 Discerner Reformer 2 Empathiser/Sympathiser Generous Compassionate 3 Performer, achiever, efficient Dedicated to work Concerned with productivity 4 Sensitive, tragic romantic Creative with a new way of looking at life Looks at life through art 5 Wise, intelligent, observer, thinker Able to make meaning out of experiences Make the misunderstood understood understandable 6 Responsible, dependable, trustworthy Loyal to what is lawful 7 Optimist, enthusiastic Happy - go - lucky Always a “silver - lining” 8 Leader, magnanimous, empowering Challenge taker 9 Peace maker Mediator
82. I am Peaceful 9 I am Strong 8 1 I am Perfect I am Happy 7 2 I am Caring I am Knowledgeable 5 4 I am Special I am Loyal 6 3 I am Successful The Enneagram of Personality Statements 3
83. Of Separation/Conflict 9 Of Being Weak 8 1 Of Being Imperfect Of Being Deprived 7 2 Of Own Needs Of Being Overwhelmed 5 4 Of Being Ordinary Of Being Abandoned 6 3 Of Failure/Of Being Rejected The Enneagram of Basic Fears 3
86. Life Story/Childhood History 1 High standards of excellence “ Good boy/girl” Resentful towards mother 2 Lived in the shadow of somebody important Self-evasive Not aware of theirs needs 3 Put up a front Needs approval for achievements and affirmation 4 Abandoned child Sense of “trip - drama” Can stay long in pain Wants to be understood and not understood 5 Poor mother contact Authoritarian mothers Feel that they have not been loved enough 6 Memories of warmth prematurely cut - off Over protective parental environment Close to authority figure 7 Experience of happiness early in life,but prematurely cut-off 8 Adult at an early age Source of difficulty 9 Unaffectionate mother Family members not emotionally close to one another but in good terms with one another Lived with little “should’s”
87. 1 Perfect 2 Needed 3 Successful 4 Unique 5 Knowledgeable 6 Responsible 7 Joyful 8 Content 9 Peaceful LIFE STATEMENT SELF-CONCEPT MOTIVES Life is being… I am … To/To be... Right Generous Efficient Different Wise Faithful Fun Powerful Peaceful Correct Needed/Loved Approved/Affirmed Understand the self To know/understand Approved the authority Have fun Self-reliant Have unity and harmony
88. 1 Perfect Anger Judgmental 2 Service Pride Possessiveness Manipulative 3 Efficiency Deceit Overly competitive Basic lack of trust Vain 4 Authenticity Envy Putting others down Envious 5 Knowledge Stinginess Overly critical Cynical 6 Security Fear “Rightly obedient” 7 Idealism Over-Indulgence Gluttony Insensitivity 8 Power Arrogance Sarcasm Verbal put-down 9 Self-abasement Laziness Over-patience Lack of involvement TRAPS PASSION MANIFESTATION
91. HEAD Brain Put things Sight Fear Central Nervous together System HEART Hypothalamus Relationships Taste Anxiety Heart Lungs GUT Alimentary Energy- Hearing Anger conservation Smelling Survival CENTERS BODY INSTINCT SENSES EMOTIONAL REACTION GROUP
92. HEAD Where am I? Inner world to What will I gain From it? Outer world HEART Who am I with? Outer reality to inner reality GUT Who am I? From past to present How will it help me move in life? Where do I stand? LIFE QUESTIONS MOVEMENTS
93. CENTER HEAD HEART GUT PERSONALITY TYPE FIVE (I) SIX SEVEN (E) TWO (E) THREE FOUR (I) ONE (I) NINE EIGHT (E) CHARACTERISTICS Escapes fear by withdrawing and not being involved Alternates between avoiding and confronting fear Escapes fear through plans and diversions Over relates with people Denies own feelings Assumes image and role from society Relates to self-image Keeps cold anger within Denies own anger Expresses hot anger to others
94. FACIAL EXPRESSION Sharpness of features Concerned look Youthful looking Casual/Sad look Hard post look Hyper-alert/ Scanning look 1 2 3 4 5 6 PHYSICAL APPEARANCE Neat and well-scrubbed Tightness in the mouth or jaw Usually thin Warm and attractive smile Comfortable clothing Usually a little overweight Dresses well/Stylish Try to be fit and trim Dresses with a sense of uniqueness of “drama” Uncomfortable smiles Beard for men Couldn’t care less for fashion Radiate a nervous energy Comfort rather than style SPEECH Sermonize With authority that sounds right Complimentary Flattery “ Advise getting” Propagandizes Demonstrative Dramatic Lamentations Summarizes Cautions Puts limits Protected
95. FACIAL EXPRESSION Cheery, chubby look Weather-beaten face Plain/Blank look 7 8 9 PHYSICAL APPEARANCE Smile a lot Teddy bearish but not fat Sense of style Husky side Liable to wear massive outfit Fairly relaxed and pleasant Comfortable clothing SPEECH Story-telling Talkative Humorous Entertaining Sarcastic “ NO” Debunks Monotone “ Matter-of-fact”
97. Arrow Theory TYPE 1 2 3 4 5 6 STRESS POINT 4: Suffer and feel misunderstood 8: Irrational anger 9: Out of touch with their feelings and operates mechanically 2: Please, charm and flatter others 7: Plan and daydream instead of action 3: Become anxious and take action defensively SECURE POINT (Against the Arrow ) 7: Becomes playful, less perfectionist; relaxed 4: Able to express sadness, tears and one’s personal needs 6: More cooperative and less concerned with status 1: Become more neat and in order 8: Become assertive and involved with others 9: More relaxed, self-assured and makes decisions
98. Arrow Theory TYPE 7 8 9 STRESS POINT 1: Judgmental, pessimistic, perfectionist 5: Runs away, hides and concocts revenge 6: Becomes afraid; self- doubting and indecisive SECURE POINT (Against the Arrow) 5: Move into work and production and spends less time daydreaming 2: More playful, joyful and interested in pleasing people 3: Becomes more energetic, involved with life and successful
99. TYPE 1 2 3 4 5 6 WINGS 9: Less self-concerned, less vain and more easy-going 2: Concerned with their appearance, more sensitive to others, dramatic in their presentations and more proud 1: Lazier, have less energy, and more concerned with things being right 3: More aggressive, but aggressive seduction 2: Takes on the feelings of others 4: Dramatizes their own feelings 3: More aggressive and focuses on external accomplishments, but sabotages success in private life 5: Withdrawn and isolated 4: Into their feelings, artistic and melancholic 6: Operates intellectually, disconnected from their feelings and the emotions of others 5: Softer, quieter and more withdrawn 7: More aggressive, optimistic and relates with the world
100. TYPE 7 8 9 WINGS 6: Unsure of themselves and carries a slight nervous energy; hesitates to act 8: A sense of internal power, tougher and more aggressive 7: More Intellectual, idealistic and into planning 9: More pragmatic and acts more from the gut than the head 8: Sloppy dresser and overtly angry 1: In control of themselves and the environment, repressed anger, have sense of how things should be
101. TYPE 1 2 3 4 5 6 STRENGTHS Does the right thing and not easily swayed by external pressures Careful Sensitive to emotional levels Excellent caretakers/care-givers Goal Oriented Have an innate way of knowing how to relate to the world Highly developed artistic sense Deeply in touch with the pain and sadness in life Keen sense of style and fashion Good sense of objectivity Utilizes resources efficiently Excellent listeners Independent that they don’t seek others to take care of them Long attention span Careful and precise Focused concentration
102. TYPE 7 8 9 STRENGTHS Pleasant and very easy to get along with Imaginative brainstormers and visionaries Positive approach to life What is within, so without Defenders of the weak Confronts life as it is Sees all sides of an issue Fairly generous and easy-going Does not expect something in return
104. TYPE 6 7 8 9 OCCUPATIONS Engineer Civil Servant Officer in the armed forces Machinist Technologist Police Officer Builder School Instructor Fire fighter Consultant Entrepreneur Public relations Editor Writer Management staff Scientist Police Officer Armed forces officer Businessman Lawyer Union Organizer Sports figure Manager Arbitrator Umpire Bureaucrat Ambassador Referee Administrator Lab Technician
105. TYPE 1 2 3 4 5 ATTRACTIVE Quality control Meticulous attention to detail Clear organizational structure Correcting errors Work that requires continuous improvement Associations with others Associations with the “needy” others Space for continuing development Where potentials excel the most Performance-oriented Quick turn-overs and results Creative jobs that facilitate unique, strange or eccentric approach Analysis and reanalysis Limited association with others Information and research UNATTRACTIVE No clear-cut guidelines Work that requires on-the-spot decisions with minimal information Work that provides the least stroking, positive feedback and gratitude Routinary Work that involves time and experimentation Mundane and ordinary Open competition Confirmation and direct association with others
106. TYPE 6 7 8 9 ATTRACTIVE Hierarchy-oriented Being with authority or being authority to oneself Planning and conceptualizing Visioning Being in the new Leadership Mediatorship UNATTRACTIVE On-the-spot decisions Implementation Fixed guidelines Following orders Conflict
107. TYPE 1 2 3 4 5 HELPING THE OTHER Don’t like to be told Show interest in what they are doing Teach them to relax Help them to be aware of their feelings Acknowledge their needs Assure them Help them express their need Delay your “thank you’s” Affirm what is real in them Help them to accept failure Ride on to the mental framework but be in touch with the truth Help them to focus on the ordinary Help them to come out of their cave. Do not wait for them to come out for you will be out-witted By coaxing their creativity, challenge them and affirm them Show interest in their writing Challenge them to something new
108. TYPE 6 7 8 9 HELPING THE OTHER Call to test courage Affirm them Follow them through Don’t like to be told Call them to be accountable of their own plans Give them the hardwork Do not pick up pieces for them, let them do it Call them to awareness of what they are doing Call their gentleness Do not counter aggression Disarm them in a gentle way Help them manage the conflict Call them out of their shells for they contain gold
184. We must get our staff to understand where we are headed and how we are going to get there. They must feel a part of building the business and understand how they contribute to it !!!!
218. James M. Kouzes and Barry Z. Pozner write: “ You cannot lead others until you have first led yourself through a struggle with opposing values. Personal integrity is essential to believability”.
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221. Values Values are those things to which we attach a relative worth, utility or importance. Personal values are the different concepts, ideas, principles, and things which an individual attributes worth, utility, or importance
261. 5 Levels of leadership by John Maxwell Rights Note: Your influence will not extend beyond People follow lines of your job description. The longer because they have to you stay here, the higher the turnover and lower morale. 1. Position Relationships Note: People will follow beyond your stated People follow authority. This level allows work to be because they want to fun. 2. Permission Results Note: This where success is sensed by most People will follow people. They like you and what you are Because of what doing . Problems are fixed with very little you have done for the Org. Effort because of momentum 3. Production 4. People development Reproduction Note: This is where long range growth occurs. Your People will follow commitment to developing leaders will ensure because of what you ongoing growth to the org. and to people. Do done for them whatever you can to achieve and stay on this level Respect Note: This step is reserved for leaders who have spent People follow because years growing people and org. Few make it. of who you are and Those who do are bigger than life what you represent 5. Personhood
283. You will only become what you are becoming right now Though you cannot go back and make a brand new start, my friend. Anyone can start from now and make a brand new end. <