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ProfCat 2011:one - Handover HR
- 1. E=MC²
- 3. What Is Employee Engagement?
- 6. Motivation
Notas del editor
- An "engaged employee" is one who is fully involved in, and enthusiastic about, his or her work, and thus will act in a way that furthers their organisation's interests. In a world class business the ratio of engaged Vs disengaged staff is 8:1 Source Gallup
- Increased Morale & Job Satisfaction Lower Sickness Costs & Absence Rates More Effective Problem Solving Better Customer Service Improved Communication Higher Staff Retention Lower Recruitment Costs Higher Performance Levels
- The study says… Assess Engagement Levels Define Required Behaviours Communicate Expectations & Goals Link Employee Performance To Business Goals Regularly Review Performance Train & Develop People Provide An Employee Voice Disengagement “if you cant change the people change the people”