2. I haven’t interviewed in years.
The thought of an interview
STRESSES me out!!
The Interview
3. Very few people enjoy being
interviewed
It is very normal to be nervous
Most people do well… People
get hired all the time
4. The key is to be prepared
Never go to a interview without
being prepared
5. The Interview Process
Job
Posting
Send Resume/
Telephone call
Review
applications and
résumés
Pre-Interview
Telephone
Call/Screening
In-Person Interview w/
Human Resources
Job Testing
In-Person Interview
w/ Hiring Manager
Job Offer
6. Interview Formats
• Two main styles
of interviews
– Traditional
• uses broad-based
questions.
– Behavioral
• used to find out what past
behaviors the candidate
has exhibited that will be
beneficial to our
company
7. 7 Types of Interviews
Screening or telephone interview
– over the phone, these interviews are more of a quick
check to see if the candidate has the basic
qualifications you are looking for
– It is recommended that you have in front of you your
resume, the job description, a list of references, some
prepared answers to challenging questions and
perhaps something about the company.
– Be sure to ask what the next step is.
8. 7 Types of Interviews
Individual Interview
– Most common type and often called a “personal
interview.”
– Typically a one-on-one exchange at the organizations
offices
– In order to best prepare you will want to know the length
of the interview which can usually range from 30 to 90
minutes.
• If the interview is 30 minutes you have to be concise and have a
high impact with your answers.
• If it is 60 or 90 minutes you will want to go into much more depth
and use specific examples to support your generalizations.
9. 7 Types of Interviews
Multiple or Committee Interview
– This is where you will be meeting with several decision-
makers at once or all in the same day.
– This is a series of interviews where the candidate gets to
meet individually with several different representatives
from the organization.
– It’s an efficient way to interview candidates and allows for
different interpretations or perceptions of the same
answer.
• Be sure to make eye contact with everyone, no matter who asked
the question.
• It’s important to establish rapport with each member of the
interview team.
10. 7 Types of Interviews
Behavioral-Based Interview
– The theory behind Critical Behavioral Interviewing (CBI)
is that past performance in a similar situation is the best
predictor of future performance
– You should prepare by thinking of specific examples that
demonstrate your competence in core behaviors:
– Teamwork
– Problem-solving
– Communication
– Creativity
– Flexibility
– Organizational skills.
11. 7 Types of Interviews
Task Oriented or Testing Interview
– This is a problem-solving interview where you will be
given some exercises to demonstrate your creative and
analytical abilities.
– A company may ask you to take a short test to evaluate
your technical knowledge and skills.
– A presentation to a group is necessary to determine your
communication skills.
12. 7 Types of Interviews
Stress
– Candidates given questions or are told remarks
that are intended to upset them, in order to see
how they react.
– The interviewer tries to bait you, to see how you
will respond.
– The objective is to find your weaknesses and test
how you hold up to pressure.
• Such tactics as: Weird Silences, Constant Interruptions,
and Challenging Interrogation with antagonistic
questions are designed to push your boundaries.
13. 7 Types of Interviews
Situational
– Candidates are given scenarios of situations
they may face when they come to work for the
company, and their responses are compared
with standard responses that have previously
been set.
17. Example of a Conceptual
Question Structure
What does Division of Labor mean?
Why do you think the cost of our product is
a most important competitive advantage to
our organization?
Key question types are “What is..." "Why
does... "
18. Example of a Procedural
Question Structure
Which one of the following is the correct
procedure for…
How would you satisfy a customer if they
wanted to return something after the return
policy has expired?
19. Example of a Behavior-Based
Question Structure
“Tell me about a time when you …
(instead of “what would you do…”)
Tell me about a time where you had to deal with
conflict on the job.
If I were your supervisor and asked you to do
something that you disagreed with, what would
you do?
20. It Is Illegal To Ask About
Race
Sexual preference
Religion
National origin
Birthplace
Age
Disability
Marital/family status
21. Most illegal questions asked by untrained
interviewer
Usually they are innocent
Remember
22. Answer the question by answering the intent of
the question
Try to change the topic
Refuse to answer the question
How To Handle An Illegal Question
23. Preparing for the Interview
Practice your body language
Posture
Positioning
Eye contact
Facial expressions
24. Preparing for the Interview
Assess yourself
How do I come across to other people?
Do I act self assured?
Am I confident?
Do I give the impression that I want the
job?
25. Remember
Be prepared to explain your past
successes, accomplishments
Restate your interest in the
position at the close of the
interview
26. Interview Do’s
Be on time - arrive 15 minutes
early
Offer a firm handshake
Listen to the question
before you answer