The Great Confusion: The Digital Economy Continues to Surprise
1. The Great Confusion:
The Digital Economy
Continues to Surprise
Petri Rouvinen
CEO, Etlatieto Oy
eMBA Forum 2014: Digital economy and digital marketing
Turku School of Economics, OP-Pohjola Hall
12 March 2014, 9.45-
4. “ Narrative Science
can make an equity
research analyst 20
to 100 times more
productive by using
computers to turn
data into narrative
that sounds like a
person wrote it … ”
http://www.forbes.com/sites/tomgroenfeldt/2013/09/05/lots-of-data-one-analyst-many-reports-narrative-science/
9. 1
10
× ICT investment
× Inv. Org & People
Brynjolfsson& Hitt 2003. Computing Productivity: Firm-Level Evidence. Review of Economics and Statistics, 85, 793-808
10.
11.
12. … but digi is different
Unlike steam/electricity, continues exponentially
Applicable/replicable/expandable across activities
Scarcity Abundance
Scaling
Winner-take-all
The long tail, niches
Keen, volatile competition
Bang-bang market outcomes
13. Will we ever
invent anything this
useful again?
Cover of the The Economist in 12 Jan. 2013 (modified)
15. Towards Industry/Technology Convergence
Source: Hernesniemi, Lammi, Ylä-Anttila & Rouvinen (ed.) 1996.
Advantage Finland: The Future of Finnish Industries.
Taloustieto (ETLA B 113, Sitra 149).
16. I’ve seen the God…
… or is it the Devil?
January 2007
Photo: v.gd/D1ZYvo
Note: iPad in 2010.
17. Nexus of Forces & Tech Converge
opened a huge unmapped &
unconquered domain
18. It’s all about
coded info… …and ways to
monetize it
The main battles
are fought in digital
content & services
Source: The Economist (1 Dec. 2012). Technology Giants at War (Briefing): Another Game of Thrones. Vol. 405, No. 8813, Pp. 23-26.
25. The next two slides are directly based on the work of
Mark Huberty
26. … Reality?
Digital exhaust (cf. McKinsey)
Overlaps & differences
New stuff, new spaces
Rough approximations
Assumptions …
N=All
Online=Offline
Today=Tomorrow
Behavioral understanding
→
→
→
→
→
Source: Mark Huberty
27. 3rd order biz model
Info Eyeballs Adds
2rd order biz model
Sell stuff (volume+profit)
1st order biz model
Specific input & output
Source: Mark Huberty
28. Management, marketing & sales
becomes more scientific across
business sectors
More can be experimented/tested &
good solutions may be replicated
Industries are born but more
importantly, old ones are
transformed (e.g., insurance)
29.
30. 3.5
15.0
2013 2014
Series 1
Mobile
Google
Searches
Millions p.a., Finland
Source: Kauppalehti
In 2013 Americans spent more time online on mobiles (vs desktops/laptops)
89% smartphone and 81% tablet online time within apps (source: Nielsen)
31. Cloud Computing
Accessing something
directly over the Internet
Richard Stallman (GNU founder):
It’s stupidity ... that we’ve
redefined cloud computing
to include everything that
we already do.
http://goo.gl/PZ77
33. An illusion of infinite computing
resources on demand
Applications decoupled from
physical infrastructure
Computing from a fixed to
a variable cost
Source: Kushida, Murray & Zysman 2011. Cloud Computing and
Implications for Public Policy. Journal of Industry, Competition and Trade.
42. ” In my opinion this is our last round of
formulating corporate strategy this way …
… Internet constantly fragments & alters our
operating environment in ways that make it
impossible to find sufficiently quiet waters
to do the necessary ground work and
then the strategy itself.”
The Chief of Corporate Strategy of a large media corporation
43. Newspaper Extinction Timeline
The year when printed newspapers are expected to be marginalized as sources of information
Lehti, Rouvinen & Ylä-Anttila 2012, Suuri Hämmennys:
Työ ja tuotanto digitaalisessa
murroksessa, Taloustieto (ETLA B 254).
Lineation indicates a time difference
between rural & urban areas.
44.
45. Tech offers no benefit, if old habits do not die
Needed: Deep crisis of the old way; new entrants
Good news: Easier entry & smaller efficient scale
Bad news: Ever-intensifying market competition
Modern markets best seen as an infinite # of niches rather than few masses
Ever-more complicated value creation & capture –
towards an experimental/entrepreneurial economy
Increasing productivity differences (& unemployment?)
Inequality & polarization among individuals & firms
46. “ This is a world
on fast forward,
a world of
permanent
technological
revolution.
Countries like the
UK and Germany
will only succeed
if we have a
relentless drive
for new ideas and
innovations.”
UK Prime Minister David Cameron
CeBIT 2014, Hannover, 9 March 2014
The title of this talk calls for a few explanations.First, I claim that digitalization is largely misunderstood and mismeasured, which leads to inappropriate decisions in business and in the public sector.Second, since digitalization breaks old industrial silos, reduces barriers to entry, as well as increases the ability of new business to scale up and to reach new markets, a continuous flow of challenges to existing businesses is a build-in feature of the digital economy.While we can learn something from history, and we can make plausible predictions regarding the future in all honestly, our collective ability to understand digital presence let alone the future is just not very good. By the time I’m done with this talk, at least this much will be obvious!My talk serves as a general introduction for the topic. The digital economy is quite complicated. By the time I’m done you will have a headache. Not to worry, I often have that effect on people. And that headache is also a sign of understanding the complexities with this issue.
*** BIG DATA ***Morescientific & statistical managementSuomessakin on kohkattu big datassa. Siitä ei ole keskusteltu, että tärkein seikka siinä on datan päälle rakentuva analytiikka. Sen avulla markkinointi, myynti ja jopa liikkeenjohto tieteellistyy. Enää ei tarvitse pohtia, kumpi puoli mainos-euroista menee hukkaan: läskit paljastuu ja leikataan pois.Idea: Siirrä management pointsi tänneExperiments, Google as many as 5000 going on at anygiventime (googleblue)BIG DATA: Insurance and Banking. The likes of Facebook and Google couldcompletelychange the landscape in personalinsurances
Think of ”Internet of Everything” as gluethatcombines the virtual and the realworld.Robotics: Hugeimprovements in the price-qualityratio. Bettersenses (sensors) and brains (software) open up new uses. A man-hour of a modernentrylevelindustrialrobot is nowapproaching a totalcostthat is equal to about 5 euros per hour. With thatcostexpandingusernotonly in Finland butalso in China. Three yearsago the chairman of the board of Foxconn, world’sbiggestcontractmanufacturer, claimedthatFoxconnwillby a millionrobots in threeyears; at thattimetheyhadaboutmillionemployees in China.
Atomien Mooren laki todeksi? (Joseph Flaherty)Kuinka (massa)räätälöidyksi maailma menee? Ei kuljetusta, varastointia tai viivettä – hyödyt?----Vaikuttaa ehkä kaikkeen valmistukseenDigit. ohjattua, täysautom. & uniikkia on demand
Digitaalisuus vaatii usein aika radikaalia oman bisneksen uudelleenajattelua. Yksi haaste on, että analogisilla euroilla on taipumus muuttua digitaalisiksi senteiksi. Esimerkiksi useimmat suomalaiset sanomalehdet koettavat kääntää nykymalliaan sellaisenaan digitaalisesti. Eipä onnistu. Toisaalta rohkenen väittää, että vaikkapa iltapäivälehdille painettu lehti on jo välttämätön paha, jonka pääfunktio on ohjata silmät nettiin, jossa ne oikeammat rahat tehdään.
Digitaalisuus vaatii usein aika radikaalia oman bisneksen uudelleenajattelua. Yksi haaste on, että analogisilla euroilla on taipumus muuttua digitaalisiksi senteiksi. Esimerkiksi useimmat suomalaiset sanomalehdet koettavat kääntää nykymalliaan sellaisenaan digitaalisesti. Eipä onnistu. Toisaalta rohkenen väittää, että vaikkapa iltapäivälehdille painettu lehti on jo välttämätön paha, jonka pääfunktio on ohjata silmät nettiin, jossa ne oikeammat rahat tehdään.