Promero enjoys formidable reputation among call centers within USA by offering a wide range of software, software integration, consulting, hosting and management services.
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Promero offers aspect unified ip and cloud call center software solutions with a difference
1. Promero Offers Aspect Unified IP And Cloud Call Center Software
Solutions With A Difference
Promero enjoys formidable reputation among call centers within USA by offering a
wide range of software, software integration, consulting, hosting and management
services.
Promero is a technology reseller and management service providing company
based in Pompano, Florida. It excels in providing a diverse range of software that
is of great use in call centers. Aside from this, the company also offers adroit
business consultancy, application hosting, top-notch call center software and
services. No matter it is about offering call center software in multitude of
configurations that include premise call center software, hosted call center
software, cloud call center software or assisting clients in increasing their overall
productivity, Promero offers expert consulting and effective software solutions.
While answering a query related to products and services Promero offer, one of its
senior executives stated, “Ever since Promero was established, our focus to
provide call centers with the best software and resolve to offer top notch services
remain the same. We provide inbound and outbound call centers the best of
software aimed at making their entire work process easy and better efficiency in
all areas. The entire range of software we offer has been designed with features
crucial to run call centers effectively and developed while keeping their special
needs in mind.”
The range of software Promero offers for inbound and outbound call centers is
aimed at facilitating their daily functioning, making workflow easy and assisting
them use resources optimally without incurring extra costs whatsoever. The
selection of software Promero offers includes Speech analytics/PCI compliance,
Pipkins page, CRM software, Business Process Software and Call Center
Software. The services include Oracle Contract on Demand Setup, Oracle CRM
on Demand Setup, Online Training and Disaster recovery on Demand. The other
notable call center solutions include Customer Service, Dealer Locator and Call
Routing, Inbound Sale, Telemarketing and Lead Generation, Sales and Support,
Predictive Dialer and Customized Online Training.
When asked about the Oracle Contact Center Anywhere, the senior executive
further stated, “Oracle Contact Center Anywhere is a multichannel and a highly
scalable call center solution that enables companies to communicate with their
customers easily and effectively. With this software, handling queuing and routing
of traditional phone calls, email, chat, fax and web callback requests become easy.
2. The software is highly effective in increasing the productivity of agents by
extending the call center operations beyond the limits of traditional infrastructure.
It also provides blended predictive dialer and preview dialing, IVR and Call
recording for a completely unified inbound and outbound call centers.”
Promero also provides Aspect Unified IP, which is completely a software based
unified platform for the next generation of customer contact. It delivers great
performance in available structure, highly effective in simplifying and flexibly
managing interactions and making operations efficient without increasing the cost
a wee bit. To top it all, it reduces customer efforts and provides a different
experience across, email, voice, web chat IM and SMS. Therefore, call centers
that are looking for Aspect Unified IP software can reach out to Promero.
About Promero:
Promero is a Pompano, Florida based company known for providing a wide range
of software that are vitally used in outbound and inbound call centers. The
company also offers application-hosting, top of the line software and services,
business consulting and scores of other services with the intent to help call
centers in their daily functioning and making their working easy. Call centers who
want to find the best cloud call center software solutions can reach out to
Promero.
Contact Details:
Promero
1100 Park Central Blvd South, Suite 2500
Pompano, FL 33064
Tel: (954) 935-8800
Toll Free: (888) 204-0822
Fax: (954) 935-8842
Web: http://www.promero.com/