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Ratonwork                 .com
We translate language? We transform emotion




                                     Zhong-wei@outlook.com / wzhong@ratonwork.com
Hi , U will read below : )
1. Translation Marketing Overview

2. How Ratonwork means value to customers

3. We are small company , What we need u


Please Contact wzhong@ratonwork.com or Zhong-wei@outlook.com,
anytime :)
Eastern 4.29%
                                                                                                                 2012 Global total
North         Asia                Europe                                                                         $ 33.523 Billion
                                             Western 22.69%
America       12.88%                         North 18.86%
                                  48.38      South 3.44%
                                                                                                                 12.17% increase
34.85%                                                                                                           2012 translation outsourcing marketing share
                                                                                                                 Source: Common Sense Advisory, Inc




   Global Translation MTK                                             Regional MTK
   45.00                                                               Region            MTK Share       2010 US     2011 US $M            2012 US $M
   40.00                                                                                 compare (2011   $M
                                                              38.96                      VS 2012)
   35.00
                                                   36.27               North America     49.2534.85     14415       15483                 11682
   30.00                                   33.52
                                   31.40
   25.00                                                               Western Europe    21.23%->22.69   6186        6644                  7606
                          26.00
   20.00                                                               Northern Europe   12.71%->18.86   3720        3995                  6322
   15.00          18.05                                                Asia              7.43%->12.88    2175        2336                  4317
   10.00    14.25                                                      Southern Europe   5.39%->3.44%    1577        1694                  1153
    5.00
                                                                       Eastern Europe    2.84%->4.39     832         894                   1471
    0.00
        2008     2009     2010     2011    2012    2013        2014
                                                                      • Suppliers to cut spending in the North American market. Affected by the U.S. government
                                                                        to withdraw troops from Afghanistan, Iraq, funding of the language services industry in
   CSA Forecast                                                         North America has decreased. Various private ownership suppliers are beginning to plan
                                                                        carefully, have slowed down and reduce investment in translation.
  2012 Translation outsourcing market total revenue 33.523B USD
                                                                      • Western Europe, the Nordic market continues to grow. Southern and Eastern Europe
  2012 Translation marketing YOY growth 12.17%                          market share decline.

  2014 global MTK share will be 38.9B USD                             • Asian markets began to occupy an important position. In the 2011 report, the Asian market
                                                                        share narrowed slightly, but in 2012, due to the strong development of the Chinese market,
                                                                        the market share in Asia for the first time more than 10% to 12.88%.
Eastern 4.29%
                                                                                                                                             2012 Global total
  North                  Asia                  Europe                                                                                        $ 33.523 Billion
                                                                  Western 22.69%
  America                12.88%                                   North 18.86%
                                               48.38              South 3.44%
                                                                                                                                             12.17% increase
  34.85%                                                                                                                                     2012 translation outsourcing marketing share
                                                                                                                                             Source: Common Sense Advisory, Inc




     2010 VS 2012 Industry MKT Share                                                TSFs Revenue grows fast, Segmenting Business is focused

          Technolegy                                                                TOP TFS: ranked list of the top five suppliers, Mission Essential Personnel, Lionbridge,
              Medical                                                               TransPerfect, SDL annual income compared to last year, a big increase
         AD and MKT
                                                                                    Top 3: Global Linguist Solutions, Formed to serve US Military, USD$ 435 M
       Manufacturing
             Financial
                                                                                    Top 4: Lionbridge Technologies , Technology, manufacturing, financial, science, health
         Government                                                                 care, consumer, public sector specialists, USD$ 405.2
                 Legal
Multiculture or ethnic                                                              Top 21: Cyracom International, Inc, telephone transaltion service , USD$ 37.4M,
                Trade
    Non-government                                                                  6 years ago, for TFS Top 50 company, there’s the nearly 50% come from US And Europe, in
                                                                                    2011, 11 companies come from Asia, 3* China, , 4* Singapore and 4 * Japan.
                         0%         20%           40%           60%           80%


   Industry demand for language services or contracting industry survey shows       China TSF on the stage
   that several key vertical industries in the procurement of inputs and
   increase language services. Manufacturing, finance, insurance, and medical       Top 19: hiSoft Technology International Ltd.
   and health fields a total increase of 25%.18% growth in the field of software
   and related services.                                                            Top 27: CSOFT International Ltd.

   Association of Language Company, 2011 Data                                       Top 37: TRANSN Information Technology Co., Ltd.
2012 Global total
     Asia                                                                                                            $ 33.523 Billion
     12.88%              Asia Business on the stage, China is highlight                                              12.17% increase
                                                                                                                     2012 translation outsourcing marketing share
                                                                                                                     Source: Common Sense Advisory, Inc




Highlight
                                                                                                 Lowlight : Low-Price is still major reason to
• In the 2011 report, the Asian market share narrowed slightly, but in 2012, due to the strong   measure translation deals by companies
  development of the Chinese market, the market share in Asia for the first time more than
  10% to 12.88%.

• CHAMC China's translation market was initially formed in big cities such as Beijing,            Deal         Charge for      Quality/      Price/1000      Who do the   Tools
                                                                                                  Process                                    Words           Job
  Guangzhou and Shanghai, according to the the enterprise registration at the Beijing
                                                                                                  Lv1 Vender   Deliver         0             165
  Municipal Bureau of Commerce and Industry, 1998, Beijing translation company, translation
  or translation community on behalf of enterprises registered a total of 109. Development        Lv2 Vender   Review          -20%          120                          SDL
  has nearly 12,000 registered translation company, the domestic market, with over 100            Team         Review/Transl
                                                                                                               ate
                                                                                                                               -30%          100             Small Team   Word
  million translators Technology translators more than 40 million people, which, in Beijing       Individual                                                 Student      Anything
                                                                                                               Translate -50%                60-80
  translation company accounts for about 37% of the total, Shenzhen is about 14%, Shanghai
  and Guangzhou each about 6.4%, and 4.6% in Nanjing. 2010 Chinese translation service
  industry market size of 65 billion RMB, and maintain an annual average growth rate of 30%
  rapid growth.                                                                                     * In most cases, Translator can’t deal
                                                                                                    with the pro field with full capability
• Look at the list of the previous 50, appeared more Asian faces, Japan, China, Singapore and
  other countries, the company reaches 11 list HiSoft, CSOFT, vivid (CSA, 2011:20-21)

   The expressive and Technology in Beijing, Singapore Verztec company venture capital
   investors in recent years
Enterprise market Sample (US)
Microsoft Translation Vender Business 2011 and Ratonwork Tactics
                                                                                                                                    MTK Share
                                                                                                                                    2011 VS 2012

                5% - 10%                   15% ->28%                                   10% ->17%                     70% ->55%
                                                                                                        Lionbridge Technologies
Machine Translation Solution   Small Vender with Translation business   Golden Bridge
                                                                                                        • Technology, manufacturing, financial,
Sample case                    Sample case                              Sample case                     science, health care, consumer, public
MSDN/TechNet Library           Marketing documents-Newsletter/EDM       Training Kit                    sector specialists
SQL Servcer 2008 User Guide    Social media – Micro Blog/Fb/Tw/SNS                                      • Estimated revenue USD$461 million:
                                                                                                        • Secured $8 million contract with Dell as




 Machine Translation           Normal Local Vender                      Preferred Localization Vender   Global Vender
 Self Host                     Random Deal                              By Project                      By Products
 Poor quality guarantee        Good quality with ROI                    Better quality guarantee        Best quality guarantee
 Product Team Business         Product Team Business                    Region Business                 Global Business
 17+ Languages Support         1+ Languages                             5+ Languages                    17+ Languages


 *RW Tactic – Community        *RW Tactic - Revenue Focus *RW actic - Customer Focus                    RW Tactic – Outsource Focus
What we learned from localization-World Market
• Chinese, Spanish, English represent only 30% of the world’s spoken language by
  population, but they make up 60% of the Internet’s users.
• The translation industry is estimated to grow by almost 11% per year over the next 5
  years, fueled by demand for business in emerging market languages and expanding
  online communication.
• The growth of machine translation is forcing translators to reassess their workflow and
  business strategy.
• A growing number of customers are driven by other factors than just quality, and instead
  are increasingly concerned with accessibility, convenience, price and speed.
• Increased demand for translation of ‘new content’ (blogs, emails, websites, twitter) has
  created a new crop of potential customers who are less sure how to solicit quality
  translation.
• The top trends in the translation industry this year are machine translation, hybrid or
  “post-editing” translation, community and crowdsourced translations, and a growing
  need for ‘informal’ translation.
Challenge is opportunity, and Ratonwork is working on
I. Marketing & Operation                                    III. Business model & New way

A. Need very focus on specific areas by TSF
                                                           A. online language services platform increasingly
B. TSF globalization become more and more obvious
                                                           fierce battle for dominance
C. Significant structural changes occurred with language
services market demand, Asian language service company
                                                           B. language service of process will be more
jump on the global stage
                                                           automation and integration




II. Investment & ROI                                        IV. Technology evolution


A. ROI is the key reason to measure result                 A. business model innovation grow fast

B. Engage with Community                                   B. machine translation technology will have a
                                                           significant impact
Top 5 things Ratonwork offering
• Cost effective
• Be Professional - professional translator with KPI measure
• Efficient workflow - find Pro, assign job and quick delivery
• Satisfaction guaranteed
• Community engagement for deal engage and talent poor
Customer Mode
• Personal Deal      • Small Business               • Enterprise



                                                           API




      Basic                  Professional                 Ultimate

 Personal business     Industry Orders Focus        Enterprise Integrated
Guaranteed Quality   Expertise Hired in Pro Field    Customized Service
  Quick Delivery
Online Business . Find Pro. Secure Quality. Quick Deliver.


Online Business   Pre Processing        Job assign by KPI   Audit and Evaluate   Customer Delivery



      Word,
      Excel,
      PPT
      PDF
      TXT                   Word1
      HTML



Online Deal        Deal Split/Encrypt    Pro Translate      Customer feedback     Access Anywhere
Online Payment     Job Smart Assign      Translate/Refine   Translation KPI       Repeat the circle
Translator & Author Dashboard & Message


              Translator                                                                          Author

                                                                                        Account
                     Money
                                 Hi ,                                                    Saving
Obtain Task
                                 trans@ratonwork.com
     by
 Translator
                   Translator
                    Dynamic      Ratonwork Reminder :
   Skill /
                                  U have customer
Performanc            KPI
                                 comments from
     e                           Ratonwork deal

                                 Go there and check
                                                                                       Deal
                   Join Group
                    (Stage II)
                                                                                      Status

 Test for
   Skill                                                                                           Review
                                                                                                    Panel
Deal Mode
• Personal Deal      • Small Business               • Enterprise



                                                           API




      Basic                  Professional                 Ultimate

 Personal business     Industry Orders Focus        Enterprise Integrated
Guaranteed Quality   Expertise Hired in Pro Field    Customized Service
  Quick Delivery
Localization in Small Business

                                                                              www




           E-Business                              Mobile APP                 Website            Intranet

• 52% of non-English speakers surveyed only    • Localization Is the Key to
buy from websites where the information is       Be Part of China’s 5.5
presented in their language                      Billion App Downloads in
                                                 2012
•People who have little to no English skills
were 6x more likely to not buy from
Englishonly sites

•56.2% said that when making a purchase
decision, information written in their own
language was more important than a low price                                            Independent research carried out by Common
                                                                                        Sense Advisory, Inc. on Ecommerce
Compare now                                                                Ratonwork                             Machine                            Translation
                                                                                                                 Translation                        Agency
                                                                           Convenience & integration at         Personal comprehension of           Specialist or sensitive
                                                                           scale, where consistent quality      non-critical content. Low-          translations requiring high
                                                                           and zero admin is essential.         traffic or very low-value           personal interaction and
                                                                                                                content.                            project management
                                                            RW   MT   TA                                                                       RW                 MT              TA
Human attention to detail                                                  Convenience, Ease, Accessibility
Human attention to detail    Human translators, native in                  Automated Ordering &          User friendly web ordering        ●
                             the language, to understand                   Pricing                       Popular formats incl MS Office    ●            ●              ●
                             context and catch nuances       ●        ●
                             Attention to detail that a      ●        ●                                  Preset consistent pricing         ●            ●
                             machine can't provide                                                       Credit card online payment        ●
The responsiveness and scale of a machine
                                                                                                         Email alerts on completion        ●                           ◌
Fast turnaround              91% of all jobs completed in    ●   ●    ◌
                             under 24 hours                                Cost effective
                             Ability to add new              ●        ◌    Industry-leading pricing      Up to 70% lower cost for          ●
                             languages and capacity                                                      equivalent quality
                             quickly on an as-needed                                                     Engineered from scratch to        ●
                             basis                                                                       take inefficiencies (cost, etc)
                             Available 24/7/365              ●   ●    ◌                                  out of system
                             Ongoing reporting & spot        ●             Satisfaction guaranteed
                             checks to ensure                              Easy to manage                Easy online management            ●            ●
                             responsiveness                                                              FREE Dev tools for version        ●
Rigorous quality standards                                                                               control
                             Proprietary style guide to      ●        ●                                  Project management services       ●
                             ensure consistency                                                          available
                             Random spot checks to           ●             Global reach without          Access to a huge tested team,     ●
                             maintain quality                              overhead                      with no hassle
Tailored to your needs                                                                                   Plug-in access, for larger and    ●
                             Three quality tiers:            ●                                           ongoing projects
                             Standard/Business/Ultra                       Massive Scale                 2500+ human translators and       ●
                                                                                                         growing
                             Access to preferred             ●
                             translators                                                                 Integration with machine          ●            ●
                                                                                                         translation
                             Custom testing for large        ●        ◌
                             pools of specialists                                                        100% money back guarantee         ●
Ratonwork Structure (Stage I & II)
                                                                        Community
3rd   Party &                                                        Group support
                                                 APP


Ultimate        Enterpr                API                              Community
                  ise
                                                                          Cultivate




                                     Ratonwork          Ratonwork     Skill Learning
Basic                         Task
                                      Business          community     & Benchmark




                          w
                          w
                          w
                                                                    Global Business
Pro                                  Pro Field                      & Make the $$$


Stage I                                                Stage II
Operation Model


Rich Language Country   China            US




Sub-Site Authorize      China                 US

Japan/Korean            Office                Business Office
German/France           R&D Team              Sales team
Russian                 Operation Team
Competitors
• Gengo.com       (US, SAN FRANCISCO)

• textmaster.com (Belgium)

• smartling.com   (US, NEW YORK)
Core Team




  Zhong Wei               Xiaopeng Cui           Simon Duan                       Umax Zhao            Tong zhang
  CEO/Founder             Operation/Founder      CTO                              UI/UE                PM
                                                 Microsoft                                             CTO of kesyn.net
  Microsoft               Sinovac Biotech Ltd.                                    Ogilvy
                                                 Senior Developer Evangelist                           Cloud based Startup
  Technical Audience      Chief Accountant                                        Senior UE Designer
                                                                                                       company
  marketing Manager
  &Developer Evangelist




    Operation & Marketing (China)                                    Product Development & Maintain
Hello, Partner : Join us to make the amazing
• Build the strong business team in US
• Enterprise business focus
• US site set up and operation


                                         US Business   US BD          US
                                         Partner       Manager        Operation




                                                       Operation & Marketing (US)
Community Translation


Professional Translation
Appendix
[1] Nataly Kelly and Robert G. Stewart,The Top 50 Language Service Providers,Common Sense Advisory, Inc.,2010

[2] Nataly Kelly, Robert G. Stewart,The Language Services Market: 2010,Common Sense Advisory, Inc.,2010

[3] Nataly Kelly, Robert G. Stewart,The Top 50 Language Service Providers,Common Sense Advisory, Inc., 2011

[4] Nataly Kelly, Robert G. Stewart,The Language Services Market: 2010,Common Sense Advisory, Inc.,2010

[5] Nataly Kelly, Robert G. Stewart,The Language Services Market: 2011 An Annual Review of the Translation, Localization, and Interpreting
Services Industry,Common Sense Advisory, Inc.,2011

[6] Rebecca Ray, Nataly Kelly, Robert G. Stewart,Translation Performance Metrics,Common Sense Advisory, Inc.,2011

[7] The Association of Language Companies,2011 Industry Survey,2011

[8] Translators Association of China, the Chinese language service industry questionnaire survey analysis report 2010, 2010

[9] The Chinese language service industry development status, problems and countermeasures - on the 2010 China International Language
Services Industry Conference keynote speech, 2010

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Ratonwork Introduction

  • 1. Ratonwork .com We translate language? We transform emotion Zhong-wei@outlook.com / wzhong@ratonwork.com
  • 2. Hi , U will read below : ) 1. Translation Marketing Overview 2. How Ratonwork means value to customers 3. We are small company , What we need u Please Contact wzhong@ratonwork.com or Zhong-wei@outlook.com, anytime :)
  • 3. Eastern 4.29% 2012 Global total North Asia Europe $ 33.523 Billion Western 22.69% America 12.88% North 18.86% 48.38 South 3.44% 12.17% increase 34.85% 2012 translation outsourcing marketing share Source: Common Sense Advisory, Inc Global Translation MTK Regional MTK 45.00 Region MTK Share 2010 US 2011 US $M 2012 US $M 40.00 compare (2011 $M 38.96 VS 2012) 35.00 36.27 North America 49.2534.85 14415 15483 11682 30.00 33.52 31.40 25.00 Western Europe 21.23%->22.69 6186 6644 7606 26.00 20.00 Northern Europe 12.71%->18.86 3720 3995 6322 15.00 18.05 Asia 7.43%->12.88 2175 2336 4317 10.00 14.25 Southern Europe 5.39%->3.44% 1577 1694 1153 5.00 Eastern Europe 2.84%->4.39 832 894 1471 0.00 2008 2009 2010 2011 2012 2013 2014 • Suppliers to cut spending in the North American market. Affected by the U.S. government to withdraw troops from Afghanistan, Iraq, funding of the language services industry in CSA Forecast North America has decreased. Various private ownership suppliers are beginning to plan carefully, have slowed down and reduce investment in translation. 2012 Translation outsourcing market total revenue 33.523B USD • Western Europe, the Nordic market continues to grow. Southern and Eastern Europe 2012 Translation marketing YOY growth 12.17% market share decline. 2014 global MTK share will be 38.9B USD • Asian markets began to occupy an important position. In the 2011 report, the Asian market share narrowed slightly, but in 2012, due to the strong development of the Chinese market, the market share in Asia for the first time more than 10% to 12.88%.
  • 4. Eastern 4.29% 2012 Global total North Asia Europe $ 33.523 Billion Western 22.69% America 12.88% North 18.86% 48.38 South 3.44% 12.17% increase 34.85% 2012 translation outsourcing marketing share Source: Common Sense Advisory, Inc 2010 VS 2012 Industry MKT Share TSFs Revenue grows fast, Segmenting Business is focused Technolegy TOP TFS: ranked list of the top five suppliers, Mission Essential Personnel, Lionbridge, Medical TransPerfect, SDL annual income compared to last year, a big increase AD and MKT Top 3: Global Linguist Solutions, Formed to serve US Military, USD$ 435 M Manufacturing Financial Top 4: Lionbridge Technologies , Technology, manufacturing, financial, science, health Government care, consumer, public sector specialists, USD$ 405.2 Legal Multiculture or ethnic Top 21: Cyracom International, Inc, telephone transaltion service , USD$ 37.4M, Trade Non-government 6 years ago, for TFS Top 50 company, there’s the nearly 50% come from US And Europe, in 2011, 11 companies come from Asia, 3* China, , 4* Singapore and 4 * Japan. 0% 20% 40% 60% 80% Industry demand for language services or contracting industry survey shows China TSF on the stage that several key vertical industries in the procurement of inputs and increase language services. Manufacturing, finance, insurance, and medical Top 19: hiSoft Technology International Ltd. and health fields a total increase of 25%.18% growth in the field of software and related services. Top 27: CSOFT International Ltd. Association of Language Company, 2011 Data Top 37: TRANSN Information Technology Co., Ltd.
  • 5. 2012 Global total Asia $ 33.523 Billion 12.88% Asia Business on the stage, China is highlight 12.17% increase 2012 translation outsourcing marketing share Source: Common Sense Advisory, Inc Highlight Lowlight : Low-Price is still major reason to • In the 2011 report, the Asian market share narrowed slightly, but in 2012, due to the strong measure translation deals by companies development of the Chinese market, the market share in Asia for the first time more than 10% to 12.88%. • CHAMC China's translation market was initially formed in big cities such as Beijing, Deal Charge for Quality/ Price/1000 Who do the Tools Process Words Job Guangzhou and Shanghai, according to the the enterprise registration at the Beijing Lv1 Vender Deliver 0 165 Municipal Bureau of Commerce and Industry, 1998, Beijing translation company, translation or translation community on behalf of enterprises registered a total of 109. Development Lv2 Vender Review -20% 120 SDL has nearly 12,000 registered translation company, the domestic market, with over 100 Team Review/Transl ate -30% 100 Small Team Word million translators Technology translators more than 40 million people, which, in Beijing Individual Student Anything Translate -50% 60-80 translation company accounts for about 37% of the total, Shenzhen is about 14%, Shanghai and Guangzhou each about 6.4%, and 4.6% in Nanjing. 2010 Chinese translation service industry market size of 65 billion RMB, and maintain an annual average growth rate of 30% rapid growth. * In most cases, Translator can’t deal with the pro field with full capability • Look at the list of the previous 50, appeared more Asian faces, Japan, China, Singapore and other countries, the company reaches 11 list HiSoft, CSOFT, vivid (CSA, 2011:20-21) The expressive and Technology in Beijing, Singapore Verztec company venture capital investors in recent years
  • 6. Enterprise market Sample (US) Microsoft Translation Vender Business 2011 and Ratonwork Tactics MTK Share 2011 VS 2012 5% - 10% 15% ->28% 10% ->17% 70% ->55% Lionbridge Technologies Machine Translation Solution Small Vender with Translation business Golden Bridge • Technology, manufacturing, financial, Sample case Sample case Sample case science, health care, consumer, public MSDN/TechNet Library Marketing documents-Newsletter/EDM Training Kit sector specialists SQL Servcer 2008 User Guide Social media – Micro Blog/Fb/Tw/SNS • Estimated revenue USD$461 million: • Secured $8 million contract with Dell as Machine Translation Normal Local Vender Preferred Localization Vender Global Vender Self Host Random Deal By Project By Products Poor quality guarantee Good quality with ROI Better quality guarantee Best quality guarantee Product Team Business Product Team Business Region Business Global Business 17+ Languages Support 1+ Languages 5+ Languages 17+ Languages *RW Tactic – Community *RW Tactic - Revenue Focus *RW actic - Customer Focus RW Tactic – Outsource Focus
  • 7. What we learned from localization-World Market • Chinese, Spanish, English represent only 30% of the world’s spoken language by population, but they make up 60% of the Internet’s users. • The translation industry is estimated to grow by almost 11% per year over the next 5 years, fueled by demand for business in emerging market languages and expanding online communication. • The growth of machine translation is forcing translators to reassess their workflow and business strategy. • A growing number of customers are driven by other factors than just quality, and instead are increasingly concerned with accessibility, convenience, price and speed. • Increased demand for translation of ‘new content’ (blogs, emails, websites, twitter) has created a new crop of potential customers who are less sure how to solicit quality translation. • The top trends in the translation industry this year are machine translation, hybrid or “post-editing” translation, community and crowdsourced translations, and a growing need for ‘informal’ translation.
  • 8. Challenge is opportunity, and Ratonwork is working on I. Marketing & Operation III. Business model & New way A. Need very focus on specific areas by TSF A. online language services platform increasingly B. TSF globalization become more and more obvious fierce battle for dominance C. Significant structural changes occurred with language services market demand, Asian language service company B. language service of process will be more jump on the global stage automation and integration II. Investment & ROI IV. Technology evolution A. ROI is the key reason to measure result A. business model innovation grow fast B. Engage with Community B. machine translation technology will have a significant impact
  • 9. Top 5 things Ratonwork offering • Cost effective • Be Professional - professional translator with KPI measure • Efficient workflow - find Pro, assign job and quick delivery • Satisfaction guaranteed • Community engagement for deal engage and talent poor
  • 10. Customer Mode • Personal Deal • Small Business • Enterprise API Basic Professional Ultimate Personal business Industry Orders Focus Enterprise Integrated Guaranteed Quality Expertise Hired in Pro Field Customized Service Quick Delivery
  • 11. Online Business . Find Pro. Secure Quality. Quick Deliver. Online Business Pre Processing Job assign by KPI Audit and Evaluate Customer Delivery Word, Excel, PPT PDF TXT Word1 HTML Online Deal Deal Split/Encrypt Pro Translate Customer feedback Access Anywhere Online Payment Job Smart Assign Translate/Refine Translation KPI Repeat the circle
  • 12. Translator & Author Dashboard & Message Translator Author Account Money Hi , Saving Obtain Task trans@ratonwork.com by Translator Translator Dynamic Ratonwork Reminder : Skill / U have customer Performanc KPI comments from e Ratonwork deal Go there and check Deal Join Group (Stage II) Status Test for Skill Review Panel
  • 13. Deal Mode • Personal Deal • Small Business • Enterprise API Basic Professional Ultimate Personal business Industry Orders Focus Enterprise Integrated Guaranteed Quality Expertise Hired in Pro Field Customized Service Quick Delivery
  • 14. Localization in Small Business www E-Business Mobile APP Website Intranet • 52% of non-English speakers surveyed only • Localization Is the Key to buy from websites where the information is Be Part of China’s 5.5 presented in their language Billion App Downloads in 2012 •People who have little to no English skills were 6x more likely to not buy from Englishonly sites •56.2% said that when making a purchase decision, information written in their own language was more important than a low price Independent research carried out by Common Sense Advisory, Inc. on Ecommerce
  • 15. Compare now Ratonwork Machine Translation Translation Agency Convenience & integration at Personal comprehension of Specialist or sensitive scale, where consistent quality non-critical content. Low- translations requiring high and zero admin is essential. traffic or very low-value personal interaction and content. project management RW MT TA RW MT TA Human attention to detail Convenience, Ease, Accessibility Human attention to detail Human translators, native in Automated Ordering & User friendly web ordering ● the language, to understand Pricing Popular formats incl MS Office ● ● ● context and catch nuances ● ● Attention to detail that a ● ● Preset consistent pricing ● ● machine can't provide Credit card online payment ● The responsiveness and scale of a machine Email alerts on completion ● ◌ Fast turnaround 91% of all jobs completed in ● ● ◌ under 24 hours Cost effective Ability to add new ● ◌ Industry-leading pricing Up to 70% lower cost for ● languages and capacity equivalent quality quickly on an as-needed Engineered from scratch to ● basis take inefficiencies (cost, etc) Available 24/7/365 ● ● ◌ out of system Ongoing reporting & spot ● Satisfaction guaranteed checks to ensure Easy to manage Easy online management ● ● responsiveness FREE Dev tools for version ● Rigorous quality standards control Proprietary style guide to ● ● Project management services ● ensure consistency available Random spot checks to ● Global reach without Access to a huge tested team, ● maintain quality overhead with no hassle Tailored to your needs Plug-in access, for larger and ● Three quality tiers: ● ongoing projects Standard/Business/Ultra Massive Scale 2500+ human translators and ● growing Access to preferred ● translators Integration with machine ● ● translation Custom testing for large ● ◌ pools of specialists 100% money back guarantee ●
  • 16. Ratonwork Structure (Stage I & II) Community 3rd Party & Group support APP Ultimate Enterpr API Community ise Cultivate Ratonwork Ratonwork Skill Learning Basic Task Business community & Benchmark w w w Global Business Pro Pro Field & Make the $$$ Stage I Stage II
  • 17. Operation Model Rich Language Country China US Sub-Site Authorize China US Japan/Korean Office Business Office German/France R&D Team Sales team Russian Operation Team
  • 18. Competitors • Gengo.com (US, SAN FRANCISCO) • textmaster.com (Belgium) • smartling.com (US, NEW YORK)
  • 19. Core Team Zhong Wei Xiaopeng Cui Simon Duan Umax Zhao Tong zhang CEO/Founder Operation/Founder CTO UI/UE PM Microsoft CTO of kesyn.net Microsoft Sinovac Biotech Ltd. Ogilvy Senior Developer Evangelist Cloud based Startup Technical Audience Chief Accountant Senior UE Designer company marketing Manager &Developer Evangelist Operation & Marketing (China) Product Development & Maintain
  • 20. Hello, Partner : Join us to make the amazing • Build the strong business team in US • Enterprise business focus • US site set up and operation US Business US BD US Partner Manager Operation Operation & Marketing (US)
  • 22. Appendix [1] Nataly Kelly and Robert G. Stewart,The Top 50 Language Service Providers,Common Sense Advisory, Inc.,2010 [2] Nataly Kelly, Robert G. Stewart,The Language Services Market: 2010,Common Sense Advisory, Inc.,2010 [3] Nataly Kelly, Robert G. Stewart,The Top 50 Language Service Providers,Common Sense Advisory, Inc., 2011 [4] Nataly Kelly, Robert G. Stewart,The Language Services Market: 2010,Common Sense Advisory, Inc.,2010 [5] Nataly Kelly, Robert G. Stewart,The Language Services Market: 2011 An Annual Review of the Translation, Localization, and Interpreting Services Industry,Common Sense Advisory, Inc.,2011 [6] Rebecca Ray, Nataly Kelly, Robert G. Stewart,Translation Performance Metrics,Common Sense Advisory, Inc.,2011 [7] The Association of Language Companies,2011 Industry Survey,2011 [8] Translators Association of China, the Chinese language service industry questionnaire survey analysis report 2010, 2010 [9] The Chinese language service industry development status, problems and countermeasures - on the 2010 China International Language Services Industry Conference keynote speech, 2010