Most common is time to market. Multi year..I can’t imagine that in our times Wrong this might be a bit strong –but often they reported of lots of ‘evolutions’, resistance to use the new system for internal customers
I want to talk about 1, wont tell u which one I was part of a team of 3 who lead this with one of us technical
This is taking the 5 whys a little further Groups by role, 1 on 1