2. > zingaya is a web service that provides new voice communication channel from web browser without downloads * * Like LivePerson.com but with voice what’s this ?
3. what’s the problem ? > low conversions rate at e-commerce websites * Only 2% of online visitors are converted into customers. eMarketer > web lacks audio communication channel * Web is least satisfying customer channel. Forrester
4. how it works ? > a widget that can be easily embedded into any web page allows the site visitors to call you with one click
5. how it works ? > calls are forwarded to pre-set landline/mobile numbers, Skype or SIP
6. > increases online sales * 10% of online visitors are converted with click to call, only 2% w/o. Jupiter > improve customer support * 20% increase in customer engagement when click to call is used. Jupiter > reduce operating costs * 45% customers prefer speaking to the agent. Forrester > add value to web services * Even a small channel shift can have a big financial impact. Forrester what does it give to you?
