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‘The Frictionless Library’
Following Ranganathan Towards "Five Principles for
Networked Libraries”

                                        Tony Hirst
           Department of Communication & Systems,
                             The Open University
“Back to the Future and into the
             Cloud”
Ranganathan `31: The Five Laws
Adaptive Efficient Relevant Democratic
       Access (to knowledge)
Modalities of Constitutional Argument
These methods of reasoning and ways of making arguments determine the ways in which
constitutional propositions are characterized as valid from a legal point of view. These
methods might be divided or recategorized in different ways, but thefollowing six forms or

modalities of constitutional argument are widely accepted:                (1) historical—
relying on the intentions of the framers and ratifiers of the Constitution (see Original Intent;

History, Court Uses of);(2) textual—looking to the meaning of the words of the
Constitution alone, as they would be interpreted by an average contemporary American

today;(3) structural— inferring structural rules from the relationships that
the Constitution mandates; (4) doctrinal—applying rules generated by

precedent;(5) ethical—deriving rules from those moral commitments of the

American ethos that are reflected in the Constitution; and (6) prudential—
seeking to balance the costs and benefits of a particular rule. A modality is the way in which
a proposition is characterized as true.
                                            Read more: http://www.answers.com/topic/constitutional-interpretation#ixzz1mjX2jgoc
Historical   Textual   Structural   Doctrinal   Ethical   Prudential



1st Law

2nd Law

3rd Law

4th Law

5th Law
http://www.answers.com/topic/constitutional-interpretation
The library is a growing organism
                                                              Ranganathan `31


historical, textual, structural, doctrinal, ethical, prudential
…and the Library lives in a
   networked world…
Hierarchical data and treemaps - medals




Pivot tables
Couple of network graphs to make the
              point…
Network activity is sensitive
   to network structure
YOU can influence the
  network structure
Page Rank
Persistent side-effects
Page Rank
Or maybe not-so-persistent
     side-effects…?
Edge Rank
Books are for use
                                                             Ranganathan `31

historical, textual, structural, doctrinal, ethical, prudential
<A>CCESS
“friction”
I’ve started to think about factors affecting reuse as being causes of friction .... This
may not be an exhaustive list, but the things I can see that create friction in the reuse of
                                                                                   data are:

Explicit restrictions on reuse

Uncertainty about possible restrictions on reuse

Unusual or unfamiliar interfaces and formats

Lack of information on data and where the data is available

   Sometimes you might deliberately introduce friction – perhaps you don’t want your
  data to be reused by just anyone, for any purpose. I don’t see friction as bad per se –
 we just need to be aware of it, and especially avoid introducing friction when we don’t
                                                                                mean to.




             http://www.meanboyfriend.com/overdue_ideas/2011/11/openly-connect/
“static friction”
                  Credentials
               Authentication
       Training Requirements
              Registration fee
“dynamic friction”
                  Transaction Fees
                           Quotas
                License conditions
 Format/representation conversions
DISCOVERY
               Find relevant
            resource identifiers


              Resolve resource
                identifiers to
             accessible locations
DISCOVERY
               Find relevant
            resource identifiers
RECOVERY




              Resolve resource
                identifiers to
             accessible locations
DISCOVERY
            search terms

                              Find relevant
                           resource identifiers
                                  click-thru
RECOVERY




                             Resolve resource
                               identifiers to
                            accessible locations
Every reader his or her book
                                                             Ranganathan `31

historical, textual, structural, doctrinal, ethical, prudential
Democratic Access
DISCOVERY
            search terms

                              Find relevant
                           resource identifiers
                                  click-thru
RECOVERY




                             Resolve resource
                               identifiers to
                            accessible locations
DISCOVERY
            search terms

                                Find relevant
                             resource identifiers
                              click-thru
RECOVERY




                           Accessible      Inaccessible
                           locations         locations
Known Individuals

      Known Communities

               The “wider public”
Networks can emerge from
loosely co-ordinated action
Networks may codify
“common knowledge”
Every book its reader
                                                             Ranganathan `31

historical, textual, structural, doctrinal, ethical, prudential
Relevant Democratic Access
Index + Search Terms -> Candidate Results

Candidate Results + Ranking -> Results Page(s)
Page Rank
DISCOVERY
            search terms

                                Find relevant
                             resource identifiers
                              click-thru
RECOVERY




                           Accessible      Inaccessible
                           locations         locations
There is no Google Ground Truth any more…
the
invisible
librarian
“frictionless sharing”
Brian’s “Trusted Social Librarian”
Save the time of the reader
                                                             Ranganathan `31

historical, textual, structural, doctrinal, ethical, prudential
Efficient Relevant Democratic Access
REDISCOVERY
DISCOVERY &

              search terms
                                  Find relevant
                               resource identifiers
                                click-thru
  RECOVERY




                             Accessible      Inaccessible
                             locations         locations
REDISCOVERY
DISCOVERY &

              search terms
                                  Find relevant
                               resource identifiers
                                click-thru
  RECOVERY




                             Accessible      Inaccessible
                             locations         locations
Brian’s “Trusted Social Librarian”
“user interface
   friction”

     Pfeiffer Consulting
     http://www.pfeifferreport.com/trends/UIF_Report.pdf
User interface friction is the resistance that the
implementation and execution of a user interface feature
imposes on the user of a program, device, or operating
system.

User Interface Friction is not related to the functionality of an
application program, and does not depend on the processing
power of a computer, although these can be mitigating factors.

The same application program, functioning on two different
operating systems can yield different overall UIF because of
differences in the way the user interface responds.

User interface friction can result in significant productivity loss
when it occurs on frequently repeated operations.
open development and
   “issue reports”
The library is a growing organism
                                                              Ranganathan `31


historical, textual, structural, doctrinal, ethical, prudential
Adaptive Efficient Relevant Democratic
                Access
Network activity is sensitive
 to network structure and
        dynamics
YOU can influence the
network structure and its
       dynamics
@psychemedia

blog.ouseful.info

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Jibs keynote (draft)

  • 1. ‘The Frictionless Library’ Following Ranganathan Towards "Five Principles for Networked Libraries” Tony Hirst Department of Communication & Systems, The Open University
  • 2. “Back to the Future and into the Cloud”
  • 4. Adaptive Efficient Relevant Democratic Access (to knowledge)
  • 5. Modalities of Constitutional Argument These methods of reasoning and ways of making arguments determine the ways in which constitutional propositions are characterized as valid from a legal point of view. These methods might be divided or recategorized in different ways, but thefollowing six forms or modalities of constitutional argument are widely accepted: (1) historical— relying on the intentions of the framers and ratifiers of the Constitution (see Original Intent; History, Court Uses of);(2) textual—looking to the meaning of the words of the Constitution alone, as they would be interpreted by an average contemporary American today;(3) structural— inferring structural rules from the relationships that the Constitution mandates; (4) doctrinal—applying rules generated by precedent;(5) ethical—deriving rules from those moral commitments of the American ethos that are reflected in the Constitution; and (6) prudential— seeking to balance the costs and benefits of a particular rule. A modality is the way in which a proposition is characterized as true. Read more: http://www.answers.com/topic/constitutional-interpretation#ixzz1mjX2jgoc
  • 6. Historical Textual Structural Doctrinal Ethical Prudential 1st Law 2nd Law 3rd Law 4th Law 5th Law
  • 8.
  • 9.
  • 10.
  • 11. The library is a growing organism Ranganathan `31 historical, textual, structural, doctrinal, ethical, prudential
  • 12. …and the Library lives in a networked world…
  • 13.
  • 14. Hierarchical data and treemaps - medals Pivot tables
  • 15. Couple of network graphs to make the point…
  • 16. Network activity is sensitive to network structure
  • 17. YOU can influence the network structure
  • 18.
  • 22. Or maybe not-so-persistent side-effects…?
  • 24. Books are for use Ranganathan `31 historical, textual, structural, doctrinal, ethical, prudential
  • 27. I’ve started to think about factors affecting reuse as being causes of friction .... This may not be an exhaustive list, but the things I can see that create friction in the reuse of data are: Explicit restrictions on reuse Uncertainty about possible restrictions on reuse Unusual or unfamiliar interfaces and formats Lack of information on data and where the data is available Sometimes you might deliberately introduce friction – perhaps you don’t want your data to be reused by just anyone, for any purpose. I don’t see friction as bad per se – we just need to be aware of it, and especially avoid introducing friction when we don’t mean to. http://www.meanboyfriend.com/overdue_ideas/2011/11/openly-connect/
  • 28.
  • 29. “static friction” Credentials Authentication Training Requirements Registration fee
  • 30. “dynamic friction” Transaction Fees Quotas License conditions Format/representation conversions
  • 31. DISCOVERY Find relevant resource identifiers Resolve resource identifiers to accessible locations
  • 32. DISCOVERY Find relevant resource identifiers RECOVERY Resolve resource identifiers to accessible locations
  • 33. DISCOVERY search terms Find relevant resource identifiers click-thru RECOVERY Resolve resource identifiers to accessible locations
  • 34. Every reader his or her book Ranganathan `31 historical, textual, structural, doctrinal, ethical, prudential
  • 36. DISCOVERY search terms Find relevant resource identifiers click-thru RECOVERY Resolve resource identifiers to accessible locations
  • 37. DISCOVERY search terms Find relevant resource identifiers click-thru RECOVERY Accessible Inaccessible locations locations
  • 38. Known Individuals Known Communities The “wider public”
  • 39.
  • 40.
  • 41.
  • 42. Networks can emerge from loosely co-ordinated action
  • 44. Every book its reader Ranganathan `31 historical, textual, structural, doctrinal, ethical, prudential
  • 46. Index + Search Terms -> Candidate Results Candidate Results + Ranking -> Results Page(s)
  • 48. DISCOVERY search terms Find relevant resource identifiers click-thru RECOVERY Accessible Inaccessible locations locations
  • 49. There is no Google Ground Truth any more…
  • 51.
  • 53.
  • 55. Save the time of the reader Ranganathan `31 historical, textual, structural, doctrinal, ethical, prudential
  • 57. REDISCOVERY DISCOVERY & search terms Find relevant resource identifiers click-thru RECOVERY Accessible Inaccessible locations locations
  • 58. REDISCOVERY DISCOVERY & search terms Find relevant resource identifiers click-thru RECOVERY Accessible Inaccessible locations locations
  • 59.
  • 60.
  • 61.
  • 62.
  • 64. “user interface friction” Pfeiffer Consulting http://www.pfeifferreport.com/trends/UIF_Report.pdf
  • 65. User interface friction is the resistance that the implementation and execution of a user interface feature imposes on the user of a program, device, or operating system. User Interface Friction is not related to the functionality of an application program, and does not depend on the processing power of a computer, although these can be mitigating factors. The same application program, functioning on two different operating systems can yield different overall UIF because of differences in the way the user interface responds. User interface friction can result in significant productivity loss when it occurs on frequently repeated operations.
  • 66. open development and “issue reports”
  • 67. The library is a growing organism Ranganathan `31 historical, textual, structural, doctrinal, ethical, prudential
  • 68. Adaptive Efficient Relevant Democratic Access
  • 69. Network activity is sensitive to network structure and dynamics
  • 70. YOU can influence the network structure and its dynamics
  • 71.

Notas del editor

  1. Back to the Future and into the Cloud30 mins&apos;The Frictionless Library - following Ranganathan: Towards &quot;Five Principles for Networked Libraries&quot;&apos; as a starting point, what happens if we replace &quot;books&quot; with &quot;resources&quot; and then reimagine the laws in the context of online networks, social graphs, and frictionless resource recommendation and discovery?
  2. Take inspiration from the title
  3. There is a risk in me – an outsider – taking what may or may not be a foundational,naïve, taken for granted or thoroughly debunked view of Library Science and using as the keystone of my presentation, but we have to start somewhere. And much constitutional theorists in the United States often tries to address today’s concerns of the framers,
  4. Historical, textual, structural, doctrinal, ethical, prudential
  5. It could be interesting to try to get into the mind of Ranganathan by treating him as a framer and applying the techniques of the constitutional theorists to his 80 year old laws in order to help us interpret them in the contemporary context. But time is short, I’m too much of a butterfly mind for embarking on a very deep critique, and I don’t have a very deep understanding of either Ranganathan’s laws, or the different approaches to constitutional theory, either, so if anyone here would like to take up the challenge, send me a link;-)
  6. As well as time saved, we might have “strength of support”
  7. Hierachies once ruled the world, because hierarchical classification was efficient.
  8. Processing overheads might relate to filetype conversion
  9. What’s the scarce quantity? The time of the researcher?
  10. What’s the scarce quantity? The time of the researcher?
  11. Access ito appropriate…?
  12. There is an issue here – do you refer people to best possible resource, or the best possible resource they can access?
  13. The ranking algorithm is no longer a one-size-fits-all approach.
  14. The invisible librarian takes away the pain…
  15. Personal collection development
  16. As well as time saved, we might have “strength of support”