1. NAVIGATING THE
COMPLEXITIES AND
DYNAMICS OF CHANGE

2. NOTHING IS PERMANENT IN THIS WORLD BUT
“change”

3. CHANGE IS VERY ESSENTIAL PART OF
LIFE FOR ALL !!!!!

5.  to survive organizations must train their managers &
work force to cope with new demands,new problems and
new challenges
 change can be either a) planned or b)routine.
 planned change reflects
• change in goals & operating philosophy to improve the
ability of the organization to adapt to the changes in the
environment.
•Involves new policy implementation to change
employee behavior.
Organisation also change!!!!

6. Factors leading to change.
Nature of work
Force.
Economic
factors
technology
competition

7. SOME Of The Examples
Of The Companies
Implementing Change

8. Sources to resistance to change.
Individual resistance
Organizational resistance

9. Habit-comfort
zone
security
Economic factor-
Pay-productivity-
Tie up-inability.
Undisclosed.
Reasons
Selective
information
Processing.
Fear of the
unknown
INDIVIDUAL
RESISTANCE

10. organizational
resistance
Structural
&
process
inertia Limited
focus
for change.
Group
Inertia-unions
Threat
To
Expertise.
Threat
To
Established
power
Relations
Threat
To
Established
resource
Allocation

11. Tactics to overcome resistance to change
 education and communication of logic.
 participation & involvement of all in the implementation
of change.
Facilitation & support.
Negotiation & agreement
Manipulation & co-optation : when other methods fail.
Explicit & implicit coercion-termination,loss of pay,
Loss of pay raise.

12. LEWIN’S 3 STEP CHANGE PROCESS
UNFREEZE MOVE REFREEZE.
CHANGE THE
EXISTING SITUATION.
Make the reasons for change
Obvious to the individual/orgz.
 SHIFT TO
A DIFFERENT
BEHAVIOUR.
Adaptation of
New values,behaviors
& attitudes.
 REVISED BEHAVIOUR
BECOMES THE NORM.
New behavioral pattern is
Now the new norm.

14. SEVEN DYNAMICS OF CHANGE
• People will feel awkward, ill-at-ease and self-
conscious.
•People initially focus on what they have to give
up.
• People will feel alone even if everyone else is
going through the same change .

15. •People can handle only so much change.
• People are at different levels of readiness for
change.
• People will be concerned that they don't have
enough resources.
• If you take the pressure off, people will revert to
their old behaviour.

16. Thank you