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Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design
for the Internet of Things
Peter van Waart, Bruno Setola
CMI | Creating 010
10 april 2013
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Rotterdam University of Applied Sciences
Lecturer Communication & Multimedia Design
School of Communication, Media and Information Technology
Knowledge Center Creating010
Researcher Human Centered ICT
PhD candidate, Industrial Design Engineering
Peter van Waart
peter@vanwaart.com p.van.waart@hr.nl @petervanwaart http://nl.linkedin.com/in/petervanwaart
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Intro
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Peter van Waart Bruno Setola
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Internet of Things
Fysieke objecten die via internet met
elkaar verbonden zijn
- Instrumented, intelligent, interconnected
- M2M
- Pervasive technology, ubiquitous computing
- Interactive environments
- Hybride wereld
- Internet of People, Internet of Living Things
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things
Deze minor gaat over
De impact van IoT op:
- de individuele ervaring
- domeinen in de samenleving
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things
Ratio
Naarmate technologie verder
doordringt in ons dagelijks bestaan,
zal dat meer en meer impact hebben
op de manier waarop wij betekenis
geven aan de wereld om ons heen
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things
Vraagstuk
Hoe ontwikkel je het potentieel aan
waarde van technologie in de stad?
Ontwerpen van technologie die betekenisvol is voor
mensen in de stad
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Inhoud
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Scenario-ontwikkeling
(vak Pervasive Technology)
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
F16 fighter jet cockpit
(source: http://fighterjet1.blogspot.nl) Macintosh computer interface (source: www.computerhistory.org) source: janetnewenham.wordpress.com
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Hybride wereld
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Panopticon
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Public utility
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Fictie of feit?
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Bron: smarter planet, IBM
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Jan Nekkers. De scenariomethode. In: Van der Duin. (2012). Toekomstonderzoek voor organisaties. Van
Gorcum: Assen.
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Individuele,
betekenisvolle ervaring
(vak Human Experience)
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Pine & Gilmore (1999)
Commodities
Coffee beans
Goods
Packaged coffee
Services
Brewed coffee
Experiences
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
human
values
Inspired by P. Desmet: Model of product emotions. 2002. TU Delft.
experience
things
Waarden bepalen ervaring
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
why,why,why...
Sleeswijk Visser et al. (2005)
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Ontwerpen
- Experience Design
- Vorm, functie, betekenis
- Tijd en ruimte
(vak Pervasive Explorations and
Prototyping)
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Product design Product experience
Product
Dienst
Beleid
Communicatie
Hardware
Infrastructuur
Protocollen
…..
…..
Van ontwerpen van dingen …
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Product design Product experience
Experience design
Product
Dienst
Beleid
Communicatie
Hardware
Infrastructuur
Protocollen
…..
…..
… naar ontwerpen van betekenis
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Microsoft Research: Harper, Rodden, Rogers, Sellen (2008)
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Waarmee moet je rekening houden
bij het ontwerpen voor
interactie in ruimte en over tijd
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Opzet van de
minor
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Het lijkt alsof Internet of Things zich vanzelf ontwikkelt.
Kleine bijdragen van ons allen leidt tot een autonome
ontwikkeling. Internet of Things gaat zich meer en
meer gedragen als een zelfstandig organisme of als
een ecologisch systeem.
Hoe draag jij bij? In welke richting en met welk effect?
Bovenal, hoe maak jij het betekenisvol voor mensen?
Kevin Kelly’s technium. Kevin Kelly, TEDx
http://www.ted.com/talks/kevin_kelly_tells_technology_s_epic_story.html
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Rooster en ruimte
Kennisgestuurde vakken:
Human Experience 1/2 4/3 ECTS Tentamen, Essay
Pervasive Technology 1/2 4/4 ECTS Scenario’s, Essay
Praktijkgestuurd vak:
Pervasive Explorations 1/2 7/8 ECTS Prototypes - Academic poster
Internationale uitwisseling / buitenland excursie naar smart/social city
(bv. Barcelona of Helsinki)
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Learning goals! Human Experience! Pervasive Technology! PEP!
Quarter 1
- is able to define how people
experience meaning [kennen]
Theory about making meaning
- is able to identify current and future
developments of pervasive
technology and its impact on society
[kennen, inzicht]!
! Theory about current and
future developments of
pervasive technology en
societal impact (scenarios)!
!
- is able to identify current and future
developments of pervasive
technology and its impact on human
and consumer behaviour [kennen,
inzicht]!
Theory about HCI (3rd
paradigm) and impact on
personal making meaning
!
! !
- is able to apply his knowledge and
skills in experimental innovative
projects using personal devices,
sensors and (public) infrastructures
and screens; [toepassen]!
! Theory about characteristics of
technology (scale, mobile en
locative, (in)visibility, openess,
control, interaction, privacy,
security)!
Practice based
situations (real life
experiments) !
- is able to apply different view points
in literature to a given case;
[toepassen]
Theory about human experience
in HCI
Theory about different
applications of pervasive
technology in different domains
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Learning goa l s Human Experienc e Pervasive Technolog y P E P
Quarter 2
- is able to assess theoretical cases with
regard to the design of pervasive technology;
[analyseren, evalueren]
Theoretical case stud y Theoretical case stud y
- is able to design for meaningful
experiences; [creeren]
- is able to assess real-life cases with regard
to the design of pervasive technology;
[analyseren, evalueren]
- is able to evaluate the intended effect of his
design on people; [evalueren]
!
! ! Practice based
situation (real life
case study) !
- is able to reflect on the process of
pervasive design. [evalueren]
- is able to take position in the discourse of
pervasive design; [creeeren]
!
Reflection on personal
position with regard to
making meaning !
Reflection on personal position
with regard to societal issues!
!
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Experts:
- Bureaus: info.nl, Mangrove, Fabrique, The Incredible Machine
- Gastsprekers
Praktijkpartners:
- Kenniscentrum Creating 010, Rotterdam Open Data, Gemeente
Rotterdam, R’damse Nieuwe, Politie Rotterdam-Rijnmond
Praktijkpartners en experts
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
A. Betekenisvol:
- sociaal kapitaal versterken
- gedeelde waarden en doelen
- sociaal wederkerig
B. Ontwerp niet alleen voor de onmiddelijke
interactie, maar voor interactie over tijd: een
dag, week, maand, jaar,…
C. Ontwerp niet alleen voor schermen, maar
voor technologie in de ruimte (nabij zoals
wearables, of ver weg zoals sensors)
Carroll, J.M. & Mentis, in: Schifferstein et al., 2008
Ontwerprichtlijnen
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Werkwijze: Iteratief en ‘in the wild’
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
Prototyping, posters, essay
Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
END

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Minor Experience Design for the Internet of Things

  • 1. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Minor+ Experience Design for the Internet of Things Peter van Waart, Bruno Setola CMI | Creating 010 10 april 2013
  • 2. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Rotterdam University of Applied Sciences Lecturer Communication & Multimedia Design School of Communication, Media and Information Technology Knowledge Center Creating010 Researcher Human Centered ICT PhD candidate, Industrial Design Engineering Peter van Waart peter@vanwaart.com p.van.waart@hr.nl @petervanwaart http://nl.linkedin.com/in/petervanwaart
  • 3. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Intro
  • 4. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Peter van Waart Bruno Setola
  • 5. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Internet of Things Fysieke objecten die via internet met elkaar verbonden zijn - Instrumented, intelligent, interconnected - M2M - Pervasive technology, ubiquitous computing - Interactive environments - Hybride wereld - Internet of People, Internet of Living Things
  • 6. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Minor+ Experience Design for the Internet of Things Deze minor gaat over De impact van IoT op: - de individuele ervaring - domeinen in de samenleving
  • 7. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Minor+ Experience Design for the Internet of Things Ratio Naarmate technologie verder doordringt in ons dagelijks bestaan, zal dat meer en meer impact hebben op de manier waarop wij betekenis geven aan de wereld om ons heen
  • 8. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Minor+ Experience Design for the Internet of Things Vraagstuk Hoe ontwikkel je het potentieel aan waarde van technologie in de stad? Ontwerpen van technologie die betekenisvol is voor mensen in de stad
  • 9. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Inhoud
  • 10. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Scenario-ontwikkeling (vak Pervasive Technology)
  • 11. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
  • 12. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences F16 fighter jet cockpit (source: http://fighterjet1.blogspot.nl) Macintosh computer interface (source: www.computerhistory.org) source: janetnewenham.wordpress.com
  • 13. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Hybride wereld
  • 14. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Panopticon
  • 15. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
  • 16. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Public utility
  • 17. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Fictie of feit?
  • 18. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
  • 19. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Bron: smarter planet, IBM
  • 20. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Jan Nekkers. De scenariomethode. In: Van der Duin. (2012). Toekomstonderzoek voor organisaties. Van Gorcum: Assen.
  • 21. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Individuele, betekenisvolle ervaring (vak Human Experience)
  • 22. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
  • 23. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Pine & Gilmore (1999) Commodities Coffee beans Goods Packaged coffee Services Brewed coffee Experiences
  • 24. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences human values Inspired by P. Desmet: Model of product emotions. 2002. TU Delft. experience things Waarden bepalen ervaring
  • 25. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences why,why,why... Sleeswijk Visser et al. (2005)
  • 26. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
  • 27. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Ontwerpen - Experience Design - Vorm, functie, betekenis - Tijd en ruimte (vak Pervasive Explorations and Prototyping)
  • 28. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Product design Product experience Product Dienst Beleid Communicatie Hardware Infrastructuur Protocollen ….. ….. Van ontwerpen van dingen …
  • 29. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Product design Product experience Experience design Product Dienst Beleid Communicatie Hardware Infrastructuur Protocollen ….. ….. … naar ontwerpen van betekenis
  • 30. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Microsoft Research: Harper, Rodden, Rogers, Sellen (2008)
  • 31. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Waarmee moet je rekening houden bij het ontwerpen voor interactie in ruimte en over tijd
  • 32.
  • 33. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
  • 34. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences
  • 35. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Opzet van de minor
  • 36. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Het lijkt alsof Internet of Things zich vanzelf ontwikkelt. Kleine bijdragen van ons allen leidt tot een autonome ontwikkeling. Internet of Things gaat zich meer en meer gedragen als een zelfstandig organisme of als een ecologisch systeem. Hoe draag jij bij? In welke richting en met welk effect? Bovenal, hoe maak jij het betekenisvol voor mensen? Kevin Kelly’s technium. Kevin Kelly, TEDx http://www.ted.com/talks/kevin_kelly_tells_technology_s_epic_story.html
  • 37. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Rooster en ruimte Kennisgestuurde vakken: Human Experience 1/2 4/3 ECTS Tentamen, Essay Pervasive Technology 1/2 4/4 ECTS Scenario’s, Essay Praktijkgestuurd vak: Pervasive Explorations 1/2 7/8 ECTS Prototypes - Academic poster Internationale uitwisseling / buitenland excursie naar smart/social city (bv. Barcelona of Helsinki)
  • 38. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Learning goals! Human Experience! Pervasive Technology! PEP! Quarter 1 - is able to define how people experience meaning [kennen] Theory about making meaning - is able to identify current and future developments of pervasive technology and its impact on society [kennen, inzicht]! ! Theory about current and future developments of pervasive technology en societal impact (scenarios)! ! - is able to identify current and future developments of pervasive technology and its impact on human and consumer behaviour [kennen, inzicht]! Theory about HCI (3rd paradigm) and impact on personal making meaning ! ! ! - is able to apply his knowledge and skills in experimental innovative projects using personal devices, sensors and (public) infrastructures and screens; [toepassen]! ! Theory about characteristics of technology (scale, mobile en locative, (in)visibility, openess, control, interaction, privacy, security)! Practice based situations (real life experiments) ! - is able to apply different view points in literature to a given case; [toepassen] Theory about human experience in HCI Theory about different applications of pervasive technology in different domains
  • 39. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Learning goa l s Human Experienc e Pervasive Technolog y P E P Quarter 2 - is able to assess theoretical cases with regard to the design of pervasive technology; [analyseren, evalueren] Theoretical case stud y Theoretical case stud y - is able to design for meaningful experiences; [creeren] - is able to assess real-life cases with regard to the design of pervasive technology; [analyseren, evalueren] - is able to evaluate the intended effect of his design on people; [evalueren] ! ! ! Practice based situation (real life case study) ! - is able to reflect on the process of pervasive design. [evalueren] - is able to take position in the discourse of pervasive design; [creeeren] ! Reflection on personal position with regard to making meaning ! Reflection on personal position with regard to societal issues! !
  • 40. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Experts: - Bureaus: info.nl, Mangrove, Fabrique, The Incredible Machine - Gastsprekers Praktijkpartners: - Kenniscentrum Creating 010, Rotterdam Open Data, Gemeente Rotterdam, R’damse Nieuwe, Politie Rotterdam-Rijnmond Praktijkpartners en experts
  • 41. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences A. Betekenisvol: - sociaal kapitaal versterken - gedeelde waarden en doelen - sociaal wederkerig B. Ontwerp niet alleen voor de onmiddelijke interactie, maar voor interactie over tijd: een dag, week, maand, jaar,… C. Ontwerp niet alleen voor schermen, maar voor technologie in de ruimte (nabij zoals wearables, of ver weg zoals sensors) Carroll, J.M. & Mentis, in: Schifferstein et al., 2008 Ontwerprichtlijnen
  • 42. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Werkwijze: Iteratief en ‘in the wild’
  • 43. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences Prototyping, posters, essay
  • 44. Minor+ Experience Design for the Internet of Things | Peter van Waart, Bruno Setola | Rotterdam University of Applied Sciences END