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Rethinking Digital!
        The Evolution of Mobile & !
        Its Impact on Web Strategies!




                            Brian Winter!
                            Owner, Pyxl!
                            Chief Marketing Officer, Carpathia Hosting!
C A R PAT H I A . C O M                                       TH IN K P Y X L.C OM
Unique Experience & Perspective                                                                 !



               Personal Passions
               & Pursuits!

                                       22 Marathons!                     Digital Marketing!
                                                                         for Entrepreneurs, CEOs,
                                  Global      Whiteboard
                                                                         VPs of Sales, VPs of
                                 Speaker!      Fanatic!                  Marketing and Marketing
                                                                         Managers for Small and
                                                                         Large Businesses!
                          USWeb/CKS!




      Delivering !                                                    Consuming!
      Digital Marketing Services!                      Digital Marketing Services!


C A R PAT H I A . C O M                                                                   TH IN K P Y X L.C OM
Reaching customers has never been!

                  more difficult.!
C A R PAT H I A . C O M                                TH IN K P Y X L.C OM
Tracking 

                          engagement!
                              is even more difficult.!




C A R PAT H I A . C O M                         TH IN K P Y X L.C OM
Many Treat The Web as One Medium!



                                           TV!

                          Print
                              !                  Web?!



                                  Radio!


C A R PAT H I A . C O M                                  TH IN K P Y X L.C OM
Web is Really Three Distinct Mediums!


                                  Tablet
                                       !



              Desktop!




                                 Smartphone!


C A R PAT H I A . C O M                    TH IN K P Y X L.C OM
The fastest growing

 segment of the web is


 mobile.!



C A R PAT H I A . C O M   TH IN K P Y X L.C OM
Mobile Web is Driving Growth!



                                                                                                                   Mobile!


                                                                                                                   10B+!
                                                                                                Desktop!
                                                    PC!                                         1B+!
                                                    100M+!


                                          1990!                                         2000!              2010!             2020!

                Source:	
  ITU,	
  Mark	
  Lipacis,	
  Morgan	
  Stanley	
  Research!


C A R PAT H I A . C O M                                                                                                              TH IN K P Y X L.C OM
Smartphone Outpacing Desktops!
            Units!

            900M!
                !
            800M!                                 Global Internet Device Sales!
                !
            700M!
                !
            600M!
                !
            500M!
                !
            400M!
                !
            300M!
                !
            200M!
                !
            100M!
                !
               0!
                          2005                  2006          2007   2008   2009   2010   2011   2012E   2013E   2014E !
            Source:	
  BI	
  Intelligence	
  (Mar	
  2012)!
            !

C A R PAT H I A . C O M                                                                                           TH IN K P Y X L.C OM
Evolution of Digital Marketing!



              V1!             V2!                V3!                      V4!




    Online
   Broad
      Targeted                                     Integrated
    Presence! Engagement! Engagement!                                  Engagement!
    Basic information    More information—       Specific content for   Specific content for
    with limited depth.! expanding on existing   specific audiences.    specific audiences on
                         content & adding new    Deeper engagement.!   specific devices.!
                         content areas.!



C A R PAT H I A . C O M                                                                   TH IN K P Y X L.C OM
What is Integrated Engagement?!

Reach!
Tailor web
properties to
Desktops, Tablets &
Smartphones.!

                                       Content!
                                       Optimize content for
                                       Desktops, Tablets &
                                       Smartphones.!



         Context!
         Content + Reach = Context !
         !
         Context = Better Engaged &
         Qualified Prospects!



C A R PAT H I A . C O M                        TH IN K P Y X L.C OM
Four Options for Approach to Mobile!

                          1.!      Do nothing (not always bad)!
                          !
                          2.!   A.!Build a mobile site on a separate CMS!
                          !     B.!Build a mobile site on same CMS with
                                   subset of content!
                          3.!     Build a Responsive Site!
                          !
                          4.!      Create a Mobile App!


C A R PAT H I A . C O M                                               TH IN K P Y X L.C OM
Optimizing for Integrated Engagement!
                              Tablet:!
                              Less real estate, but
                              increasingly more likely
Desktop:!                     access point. Web
More real estate
                              browsing still a part of
for content                   the experience.!
display, longer
time on site, but
less frequent
access.!




    Smartphone:!
    Least real estate,
    focused, methodical!
    Web browsing.
    Hunting for specific
    information.!

 C A R PAT H I A . C O M                       TH IN K P Y X L.C OM
1.
              !           Do Nothing (not always bad)!

 Complex topic
 like cancer
 treatment!
 !
 !
 Requires deep
 research; not
 usually done on
 a small device!
 !
 !
 !
 Future will
 include mobile
 applications
 focused on
 customer
 experience at                     provisionha.com	
  
 facilities!
C A R PAT H I A . C O M                                  TH IN K P Y X L.C OM
2.
              !           Build a Mobile Site on Same or
                          Separate CMS!
 Single CMS
 provides easier
 updates &
 maintenance!
 !
 Single CMS on 2
 platforms
 decreases cost of
 development with
 some increase in
 maintenance!
 !
 Upside is tailored
 mobile experience;
 downside is
 inconsistent
 experience
 between desktop &                  carpathia.com	
  
 smartphone!
C A R PAT H I A . C O M                                 TH IN K P Y X L.C OM
3.
              !           Build a Mobile App!

 Core site is
 focused on
 consumers and
 optimized for
 desktop & tablets !
 !
 !
 Mobile site
 distills down key
 content from
 website!
 !
 MyPilot app is
 focused on
 travelers and has
 a specific
 purpose; finding
 locations &                        pilo0lyingj.com	
  
 services!
 !
 !
C A R PAT H I A . C O M                                   TH IN K P Y X L.C OM
4.
              !           Build a Responsive Site
                          (on a single CMS) !




                                 thinkpyxl.com	
  

C A R PAT H I A . C O M                              TH IN K P Y X L.C OM
Checklist for Responsive Website

 (Convergence of Design & Development)!




                     Wireframe.
                              !      Information
    Ratio and scale 
   Readability!
                     Wireframe.
                              !       hierarchy!       of imagery!
                     Wireframe.
                              !
                         !




                     “The fold” 
    Orientation:     Less is More!         Test.
                                                                                !
                       is dead!     horizontal and                          Test.
                                                                                !
                                        vertical
                                               !                            Test.
                                                                                !


C A R PAT H I A . C O M                                                             TH IN K P Y X L.C OM
Quantify Mobile Users!




                          Tracks which
                          mobile devices
                          were used to
                          browse a site!

C A R PAT H I A . C O M               TH IN K P Y X L.C OM
Qualify Mobile Users!




                          Tracks which
                          pages users are
                          viewing from
                          mobile & tablets!

C A R PAT H I A . C O M                TH IN K P Y X L.C OM
Link Digital Marketing to Sales Results!
                                                             Download Page!

 Awareness & 

Lead Generation!                                                                Conversion %!   Qualified !
                                Devices!    Landing Page!                                        Leads!
          Banners!


           Emails!                                      %!
                           %!              %!                                                      Sales!
                                                               Conversion %!                      Funnel!
                                                                               Conversion %!
     Social Media!


             Print!                                                                                Win %!



                                                                                                  Wins!!




                                                             Contact Form!



 C A R PAT H I A . C O M                                                                            TH IN K P Y X L.C OM
Summary!


         1.!Embrace Integrated Engagement!
         2.!Have a Mobile Strategy !
         3.!Quantify & Qualify Mobile Users!
         4.!Link Digital Marketing to Sales Results!
         5.!Download Integrated Engagement &
         ! the Mobile Web!
C A R PAT H I A . C O M                        TH IN K P Y X L.C OM
Download
                          the free

                          e-book!
          Visit:!
          landing.thinkpyxl.com/mobile-web-ebook!

C A R PAT H I A . C O M                      TH IN K P Y X L.C OM
Carpathia Hosting Inc. !                        Pyxl Inc.!
                          21000 Atlantic Boulevard, Suite 500 !      21 E. 6th Street, Suite 114!
                                Dulles, Virginia 20166 !              Tempe, Arizona 85281!
                                    Carpathia.com!                        ThinkPyxl.com!

                          bwinter@carpathia.com!                  bwinter@thinkpyxl.com!
                                           !                                     !
                                           !                                     !
                                           !                                     !
                                           !                                     !
                                                                                 !


C A R PAT H I A . C O M                                                                             TH IN K P Y X L.C OM

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Rethinking Digital: The Evolution of Mobile & Its Impact on Web Strategies

  • 1. Rethinking Digital! The Evolution of Mobile & ! Its Impact on Web Strategies! Brian Winter! Owner, Pyxl! Chief Marketing Officer, Carpathia Hosting! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 2. Unique Experience & Perspective ! Personal Passions & Pursuits! 22 Marathons! Digital Marketing! for Entrepreneurs, CEOs, Global Whiteboard VPs of Sales, VPs of Speaker! Fanatic! Marketing and Marketing Managers for Small and Large Businesses! USWeb/CKS! Delivering ! Consuming! Digital Marketing Services! Digital Marketing Services! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 3. Reaching customers has never been! more difficult.! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 4. Tracking 
 engagement! is even more difficult.! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 5. Many Treat The Web as One Medium! TV! Print ! Web?! Radio! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 6. Web is Really Three Distinct Mediums! Tablet ! Desktop! Smartphone! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 7. The fastest growing
 segment of the web is
 mobile.! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 8. Mobile Web is Driving Growth! Mobile! 10B+! Desktop! PC! 1B+! 100M+! 1990! 2000! 2010! 2020! Source:  ITU,  Mark  Lipacis,  Morgan  Stanley  Research! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 9. Smartphone Outpacing Desktops! Units! 900M! ! 800M! Global Internet Device Sales! ! 700M! ! 600M! ! 500M! ! 400M! ! 300M! ! 200M! ! 100M! ! 0! 2005 2006 2007 2008 2009 2010 2011 2012E 2013E 2014E ! Source:  BI  Intelligence  (Mar  2012)! ! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 10. Evolution of Digital Marketing! V1! V2! V3! V4! Online
 Broad
 Targeted Integrated Presence! Engagement! Engagement! Engagement! Basic information More information— Specific content for Specific content for with limited depth.! expanding on existing specific audiences. specific audiences on content & adding new Deeper engagement.! specific devices.! content areas.! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 11. What is Integrated Engagement?! Reach! Tailor web properties to Desktops, Tablets & Smartphones.! Content! Optimize content for Desktops, Tablets & Smartphones.! Context! Content + Reach = Context ! ! Context = Better Engaged & Qualified Prospects! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 12. Four Options for Approach to Mobile! 1.! Do nothing (not always bad)! ! 2.! A.!Build a mobile site on a separate CMS! ! B.!Build a mobile site on same CMS with subset of content! 3.! Build a Responsive Site! ! 4.! Create a Mobile App! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 13. Optimizing for Integrated Engagement! Tablet:! Less real estate, but increasingly more likely Desktop:! access point. Web More real estate browsing still a part of for content the experience.! display, longer time on site, but less frequent access.! Smartphone:! Least real estate, focused, methodical! Web browsing. Hunting for specific information.! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 14. 1. ! Do Nothing (not always bad)! Complex topic like cancer treatment! ! ! Requires deep research; not usually done on a small device! ! ! ! Future will include mobile applications focused on customer experience at provisionha.com   facilities! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 15. 2. ! Build a Mobile Site on Same or Separate CMS! Single CMS provides easier updates & maintenance! ! Single CMS on 2 platforms decreases cost of development with some increase in maintenance! ! Upside is tailored mobile experience; downside is inconsistent experience between desktop & carpathia.com   smartphone! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 16. 3. ! Build a Mobile App! Core site is focused on consumers and optimized for desktop & tablets ! ! ! Mobile site distills down key content from website! ! MyPilot app is focused on travelers and has a specific purpose; finding locations & pilo0lyingj.com   services! ! ! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 17. 4. ! Build a Responsive Site (on a single CMS) ! thinkpyxl.com   C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 18. Checklist for Responsive Website
 (Convergence of Design & Development)! Wireframe. ! Information
 Ratio and scale 
 Readability! Wireframe. ! hierarchy! of imagery! Wireframe. ! ! “The fold” 
 Orientation: Less is More! Test. ! is dead! horizontal and Test. ! vertical ! Test. ! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 19. Quantify Mobile Users! Tracks which mobile devices were used to browse a site! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 20. Qualify Mobile Users! Tracks which pages users are viewing from mobile & tablets! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 21. Link Digital Marketing to Sales Results! Download Page! Awareness & 
 Lead Generation! Conversion %! Qualified ! Devices! Landing Page! Leads! Banners! Emails! %! %! %! Sales! Conversion %! Funnel! Conversion %! Social Media! Print! Win %! Wins!! Contact Form! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 22. Summary! 1.!Embrace Integrated Engagement! 2.!Have a Mobile Strategy ! 3.!Quantify & Qualify Mobile Users! 4.!Link Digital Marketing to Sales Results! 5.!Download Integrated Engagement & ! the Mobile Web! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 23. Download the free
 e-book! Visit:! landing.thinkpyxl.com/mobile-web-ebook! C A R PAT H I A . C O M TH IN K P Y X L.C OM
  • 24. Carpathia Hosting Inc. ! Pyxl Inc.! 21000 Atlantic Boulevard, Suite 500 ! 21 E. 6th Street, Suite 114! Dulles, Virginia 20166 ! Tempe, Arizona 85281! Carpathia.com! ThinkPyxl.com! bwinter@carpathia.com! bwinter@thinkpyxl.com! ! ! ! ! ! ! ! ! ! C A R PAT H I A . C O M TH IN K P Y X L.C OM