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Using Dashboards and Physician Profiles for Process Improvement Christy Dean-Benson, BSCIS, MCSE, HCM Manager of Clinical Informatics and Analysis Moses Cone Health System (MCHS) [email_address] 336-832-8724
Overview Dashboards: Define, Value, Success, Formats and Timing Existing Dashboards at MCHS Our History of Dashboards Process Dashboards using Thomson Reuters products
What is a Dashboard? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dashboard Usefulness ,[object Object],[object Object],[object Object],[object Object]
The Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Value ,[object Object],[object Object],[object Object]
Steps to a successful dashboard implementation ,[object Object],[object Object],[object Object],[object Object]
Dashboard Formats ,[object Object],[object Object]
Take the Time ,[object Object],[object Object],[object Object]
Dashboards used at MCHS ,[object Object],[object Object]
Dashboards ,[object Object],[object Object],[object Object]
MCHS History of MD Profiles ,[object Object],[object Object],[object Object],[object Object]
MCHS Purpose ,[object Object],[object Object],[object Object],[object Object],[object Object]
MCHS History of MD Profiles ,[object Object],[object Object],[object Object],[object Object]
MCHS History of MD Profiles ,[object Object]
MCHS History of MD Profiles ,[object Object]
MCHS History of MD Profiles ,[object Object]
MCHS History of MD Profiles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MCHS History of MD Profiles ,[object Object],Process: Quarterly distribution to individual mailboxes by administrative staff Who Receives them? All active  MD’s and Special/Group Chiefs. Frequency: Every Quarter
MCHS History of MD Profiles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Automated Database ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MCHS Internal Physician Analytics Database
Behind the Scenes 17 Tables
Behind the Scenes 191 Queries
Behind the Scenes 2 Forms
Behind the Scenes 81 Reports
Behind the Scenes 1 Macro
Features: ,[object Object],[object Object],[object Object],[object Object]
Features: ,[object Object]
Features: ,[object Object]
CareDiscovery Quality Measures (CM)  Process in a nutshell ,[object Object]
CareDiscovery Quality Measures (CM)  Process in a nutshell ,[object Object]
CareDiscovery Quality Measures (CM)  Process in a nutshell ,[object Object]
Polaris  Process in a nutshell ,[object Object]
Polaris Process in a nutshell ,[object Object]
Polaris Process in a nutshell ,[object Object]
Polaris Process in a nutshell ,[object Object]
Polaris Process in a nutshell ,[object Object]
Combining Data ,[object Object],PS  CM
Final CM Report
Final PS Report
CM Specialty Report
PS Specialty Report
CPI Dashboard ,[object Object],[object Object],[object Object]
CPI Core Measures Collected
CPI Dashboard
CPI Dashboard
CPI Dashboard
CPI Dashboard
New Thoughts/Approaches ,[object Object],[object Object],[object Object],[object Object],[object Object]
Other Dashboards Used ,[object Object]
Other Dashboards Used ,[object Object]
Other Dashboards Used ,[object Object]
Other Dashboards Used ,[object Object]
Other Dashboards Used
QI Definitions
Improvement ,[object Object],[object Object],[object Object],[object Object],Data From 1Q FY07- 1QFY08
Closing ,[object Object]

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