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ENUM in Austria A story of high expectations and low usage figures Kurt Reichinger Austrian Regulatory Authority for  Telecommunications and Broadcasting 19.05.2009 .my ENUM Seminar – Kuala Lumpur The opinions expressed in this presentation are the personal view of the author and do not prejudge decisions of the Austrian regulatory authorities.
One of my slides from 2001 … 19.05.2009 .my ENUM Seminar – Kuala Lumpur Page
…  and Usage Figures from 2009 Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Agenda ,[object Object],[object Object],[object Object],[object Object],Page    1 2 3 0
The Austrian ENUM Story 1 Page
Phases of the Austrian ENUM Story Page    Warming  Forming  Storming  Norming  Performing  Mourning  19.05.2009 .my ENUM Seminar – Kuala Lumpur
From    Warming to    Forming … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
RTR‘s main focus in phase  1/2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
ENUM Tier 1 Registry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
From     Storming to     Norming … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
RTR‘s main focus in phase  3/4 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
The Legal Framework (I) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Number Ranges made available for ENUM Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur Numbers for convergent services - (0)780  F ,[object Object],[object Object],Private networks - 05 C ,[object Object],[object Object],Mobile numbers - (0)6 B ,[object Object],[object Object],Geographic numbers  A ,[object Object],[object Object],Location independent fixed network numbers  - (0)720  E ,[object Object],[object Object],Toll free numbers - (0)800  D ,[object Object],[object Object]
ENUM-driven Number Range (0)780 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],19.05.2009 .my ENUM Seminar – Kuala Lumpur
The Generic Gateway Page    Generic Gateway Calling Party A   Called Party B   Registration PSTN ENUMTier 1 ENUMTier 2 Internet 19.05.2009 .my ENUM Seminar – Kuala Lumpur
And finally from     Performing to    M ourning … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
RTR‘s main focus in phase  5/6 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
The Legal Framework (II) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Regulatory Involvement over Time                   Phase Degree of regulatory involvement  Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur Kick-start process U-ENUM Policy Framework I-ENUM Policy Framework ENUM Trial Platform
enum.at  - The official Austrian ENUM Registry Page    http://www.enum.at 19.05.2009 .my ENUM Seminar – Kuala Lumpur
IPcom  - One of 13 Austrian ENUM Registrars Page    http://www.my-enum.at/ 19.05.2009 .my ENUM Seminar – Kuala Lumpur
ENUM Delegations in Austria by Q1/2009 Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Numbers in ENUM by 07.05.2009 Page    http://crawler.enum.at 19.05.2009 .my ENUM Seminar – Kuala Lumpur
Lessons learned 2 Page
User ENUM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
User ENUM (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Infrastructure ENUM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Private ENUM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Way forward 3 Page
General Benefits of ENUM remain (1/2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
General Benefits of ENUM remain (2/2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Final Considerations (1/2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Final Considerations (2/2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
Thank you. ! Kurt Reichinger Austrian Regulatory Authority for  Telecommunications and Broadcasting Mail: kurt.reichinger[at]rtr.at Fon: +43 1 58058 306 ENUM: 6.0.3.8.5.0.8.5.1.3.4.e164.arpa  Page
Backup - What is ENUM? 3 Page
What is ENUM? ,[object Object],[object Object],[object Object],Page    19.05.2009 .my ENUM Seminar – Kuala Lumpur
What is ENUM? Page    TEL: +43 1 58058 306 FAX: +43 1 58058 9306 MOB: +43 664 1234567 E-Mail: kurt.reichinger@rtr.at Web: www.rtr.at VoIP: 85573@fwd.pulver.com GATEWAY NUMBER TO URI MAPPING ENUM 19.05.2009 .my ENUM Seminar – Kuala Lumpur
ENUM is like an inquiry service Page    [email_address] [email_address] www.rtr.at +43 664 1234567 Kurt Reichinger | RTR | Tech. Dept. Who is  +43 1 58058 306 ? Can somebody help me ? [email_address] [email_address] www.rtr.at +43 664 1234567 Kurt Reichinger | RTR | Tech. Dept. I have some information ! 19.05.2009 .my ENUM Seminar – Kuala Lumpur
4 Call Scenarios Page    PSTN Internet +43 1 2083639 ENUM +43 1 58058 306 +43 1 58058 306 [email_address] [email_address] +43 1 2083639 +43 1 2083639 +43 1 2083639 19.05.2009 .my ENUM Seminar – Kuala Lumpur
ENUM Domain Name Page    +43 1 58058 306 43158058306 60385085134 6.0.3.8.5.0.8.5.1.3.4 6.0.3.8.5.0.8.5.1.3.4.e164.arpa   „ Fully qualified E.164 telephone number“   „ Fully qualified domain name“ As a result of an ENUM Lookup for this domain one gets back the IP-Address of the server where the data of the user of the corresponding telephone number are stored. Now this information can be retrieved 19.05.2009 .my ENUM Seminar – Kuala Lumpur
ENUM NAPTR RRs Page    [email_address] [email_address] www.rtr.at +43 664 1234567 Kurt Reichinger | RTR | Tech. Dept. ENUM Name Server $ORIGIN 7.1.4.8.5.0.8.5.1.3.4.e164.arpa.   IN NAPTR 10 10 “u” “E2U+ voice ”  “!ˆ^.*$!sip:85575@fwd.pulver.com!”. IN NAPTR 10 10 “u” “E2U+ email ”  “!ˆ^.*$!mailto:kurt.reichinger@rtr.at!”. IN NAPTR 10 20 “u” “E2U+ voice ”  “!ˆ^(.*$)$!tel:+436641234567!”. usw. NAMING AUTHORITY POINTER RESOURCE RECORD >> Agenda 19.05.2009 .my ENUM Seminar – Kuala Lumpur

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ENUM in Austria

  • 1. ENUM in Austria A story of high expectations and low usage figures Kurt Reichinger Austrian Regulatory Authority for Telecommunications and Broadcasting 19.05.2009 .my ENUM Seminar – Kuala Lumpur The opinions expressed in this presentation are the personal view of the author and do not prejudge decisions of the Austrian regulatory authorities.
  • 2. One of my slides from 2001 … 19.05.2009 .my ENUM Seminar – Kuala Lumpur Page
  • 3. … and Usage Figures from 2009 Page 19.05.2009 .my ENUM Seminar – Kuala Lumpur
  • 4.
  • 5. The Austrian ENUM Story 1 Page
  • 6. Phases of the Austrian ENUM Story Page Warming  Forming  Storming  Norming  Performing  Mourning  19.05.2009 .my ENUM Seminar – Kuala Lumpur
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  • 15. The Generic Gateway Page Generic Gateway Calling Party A Called Party B Registration PSTN ENUMTier 1 ENUMTier 2 Internet 19.05.2009 .my ENUM Seminar – Kuala Lumpur
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  • 19. Regulatory Involvement over Time       Phase Degree of regulatory involvement Page 19.05.2009 .my ENUM Seminar – Kuala Lumpur Kick-start process U-ENUM Policy Framework I-ENUM Policy Framework ENUM Trial Platform
  • 20. enum.at - The official Austrian ENUM Registry Page http://www.enum.at 19.05.2009 .my ENUM Seminar – Kuala Lumpur
  • 21. IPcom - One of 13 Austrian ENUM Registrars Page http://www.my-enum.at/ 19.05.2009 .my ENUM Seminar – Kuala Lumpur
  • 22. ENUM Delegations in Austria by Q1/2009 Page 19.05.2009 .my ENUM Seminar – Kuala Lumpur
  • 23. Numbers in ENUM by 07.05.2009 Page http://crawler.enum.at 19.05.2009 .my ENUM Seminar – Kuala Lumpur
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  • 34. Thank you. ! Kurt Reichinger Austrian Regulatory Authority for Telecommunications and Broadcasting Mail: kurt.reichinger[at]rtr.at Fon: +43 1 58058 306 ENUM: 6.0.3.8.5.0.8.5.1.3.4.e164.arpa Page
  • 35. Backup - What is ENUM? 3 Page
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  • 37. What is ENUM? Page TEL: +43 1 58058 306 FAX: +43 1 58058 9306 MOB: +43 664 1234567 E-Mail: kurt.reichinger@rtr.at Web: www.rtr.at VoIP: 85573@fwd.pulver.com GATEWAY NUMBER TO URI MAPPING ENUM 19.05.2009 .my ENUM Seminar – Kuala Lumpur
  • 38. ENUM is like an inquiry service Page [email_address] [email_address] www.rtr.at +43 664 1234567 Kurt Reichinger | RTR | Tech. Dept. Who is +43 1 58058 306 ? Can somebody help me ? [email_address] [email_address] www.rtr.at +43 664 1234567 Kurt Reichinger | RTR | Tech. Dept. I have some information ! 19.05.2009 .my ENUM Seminar – Kuala Lumpur
  • 39. 4 Call Scenarios Page PSTN Internet +43 1 2083639 ENUM +43 1 58058 306 +43 1 58058 306 [email_address] [email_address] +43 1 2083639 +43 1 2083639 +43 1 2083639 19.05.2009 .my ENUM Seminar – Kuala Lumpur
  • 40. ENUM Domain Name Page +43 1 58058 306 43158058306 60385085134 6.0.3.8.5.0.8.5.1.3.4 6.0.3.8.5.0.8.5.1.3.4.e164.arpa  „ Fully qualified E.164 telephone number“  „ Fully qualified domain name“ As a result of an ENUM Lookup for this domain one gets back the IP-Address of the server where the data of the user of the corresponding telephone number are stored. Now this information can be retrieved 19.05.2009 .my ENUM Seminar – Kuala Lumpur
  • 41. ENUM NAPTR RRs Page [email_address] [email_address] www.rtr.at +43 664 1234567 Kurt Reichinger | RTR | Tech. Dept. ENUM Name Server $ORIGIN 7.1.4.8.5.0.8.5.1.3.4.e164.arpa.   IN NAPTR 10 10 “u” “E2U+ voice ” “!ˆ^.*$!sip:85575@fwd.pulver.com!”. IN NAPTR 10 10 “u” “E2U+ email ” “!ˆ^.*$!mailto:kurt.reichinger@rtr.at!”. IN NAPTR 10 20 “u” “E2U+ voice ” “!ˆ^(.*$)$!tel:+436641234567!”. usw. NAMING AUTHORITY POINTER RESOURCE RECORD >> Agenda 19.05.2009 .my ENUM Seminar – Kuala Lumpur

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  6. FormingIn the first stages of team building, the forming of the team takes place. The team meets and learns about the opportunity and challenges, and then agrees on goals and begins to tackle the tasks. Team members tend to behave quite independently. They may be motivated but are usually relatively uninformed of the issues and objectives of the team. Team members are usually on their best behavior but very focused on themselves. Mature team members begin to model appropriate behavior even at this early phase. Sharing the knowledge of the concept of \"Teams - Forming, Storming, Norming, Performing\" is extremely helpful to the team.Supervisors of the team tend to need to be directive during this phase.The forming stage of any team is important because in this stage the members of the team get to know one another and make new friends. This is also a good opportunity to see how each member of the team works as an individual and how they respond to pressure .[edit] StormingEvery group will then enter the storming stage in which different ideas compete for consideration. The team addresses issues such as what problems they are really supposed to solve, how they will function independently and together and what leadership model they will accept. Team members open up to each other and confront each other's ideas and perspectives.In some cases storming can be resolved quickly. In others, the team never leaves this stage. The maturity of some team members usually determines whether the team will ever move out of this stage. Some team members will focus on minutiae to evade real issues.The storming stage is necessary to the growth of the team. It can be contentious, unpleasant and even painful to members of the team who are averse to conflict. Tolerance of each team member and their differences needs to be emphasized. Without tolerance and patience the team will fail. This phase can become destructive to the team and will lower motivation if allowed to get out of control.Supervisors of the team during this phase may be more accessible but tend to still need to be directive in their guidance of decision-making and professional behavior.The groups will therefore resolve their differences and group members will be able to participate with one another more comfortably and they won't feel that they are being judged in any way and will therefore share their own opinions and views.[edit] NormingAt some point, the team may enter the norming stage. Team members adjust their behavior to each other as they develop work habits that make teamwork seem more natural and fluid. Team members often work through this stage by agreeing on rules, values, professional behavior, shared methods, working tools and even taboos. During this phase, team members begin to trust each other. Motivation increases as the team gets more acquainted with the project.Teams in this phase may lose their creativity if the norming behaviors become too strong and begin to stifle healthy dissent and the team begins to exhibit groupthink.Supervisors of the team during this phase tend to be participative more than in the earlier stages. The team members can be expected to take more responsibility for making decisions and for their professional behavior.[edit] PerformingSome teams will reach the performing stage. These high-performing teams are able to function as a unit as they find ways to get the job done smoothly and effectively without inappropriate conflict or the need for external supervision. Team members have become interdependent. By this time they are motivated and knowledgeable. The team members are now competent, autonomous and able to handle the decision-making process without supervision. Dissent is expected and allowed as long as it is channeled through means acceptable to the team.Supervisors of the team during this phase are almost always participative. The team will make most of the necessary decisions. Even the most high-performing teams will revert to earlier stages in certain circumstances. Many long-standing teams will go through these cycles many times as they react to changing circumstances. For example, a change in leadership may cause the team to revert to storming as the new people challenge the existing norms and dynamics of the team.<number>
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