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                                                    o   t e year
                                                    Awar                ©
                                                 IT’S ALL ABOUT CHAMPIONS




Raaziq
Raaziq Head Office
The Enterprise, Building 2, 4th Floor,
15-KM Multan Road,
Lahore, Pakistan.

PABX:    (+92) 42-37516306-19
Fax:     (+92) 42-37514638, (+92) 42-37514637,
         (+92) 42-37514641,
Email:   management@raaziq.com.pk
UAN:     111-722-947
Web:     www.raaziq.com
Messagefrom
theChief Executive
            Raaziq is your one-window logistics service provider. We specialise in
            flexible delivery Solutions that get your goods to your customers on
            time, safely and in the most cost-efficient Manner. No matter how
            small the job or big the project we will handle all the details, covering
            freight forwarding, customs brokerage, warehousing and distribution.
            Over three decades of Experience in Pakistan ensures that we know
            how to get it done – and get it done right. Exceeding the needs of our
            customers has been the driving motivation behind Raaziq. It is what
            powers our commitment to continuous improvement and what main-
            tains our expert team’s dedication to being the best in the industry. This
            is what fuels our company’s growth. With a network of 13 branches in
            Pakistan and Afghanistan, Raaziq has become one of the largest and
            most trusted full-service supply chain firms in the region. Our relation-
            ships with over 25 diverse multinational companies are a testament to
            this. It is all a consequence of believing that we are partners with our
            customers. Your success is our business.

            Muhammad Nadeem Khan
            Chief Executive
            Raaziq
Raaziq Marketing and



AboutRaaziq
                                                                                                                                 Management Services
                                                                                                                                       (Pvt) Ltd.
                                                                                                                                 Trading, Financial and
                                                                                                                                       IT services



                                                                                                                                                                                Ammiza Logistics and
                                                                                                                                                     Raaziq International       Warehousing (Pvt) Ltd.
                                                                                                                                                          (Pvt) Ltd.              Warehousing, Stock
  Raaziq is Pakistan’s leading logistics and ancillary services provider. Established in 1974,                                                        International Freight     Managment & Distribution
  the company operates via nationwide facilities and an overseas network of agents that                                                                    Forwarding
  service every corner of Pakistan and reach 80 other countries across six continents.
  Using our penetrating network, we provide our customers with tailor-made solutions
  for their unique supply chain challenges. Still, our people are our biggest asset. Over
  1200 employees leverage Raaziq’s over 35 years of industry and country expertise to            RIL Logistics (Pvt) Ltd.
  provide unparalleled know-how and professionalism.                                              Nationwide Custom
                                                                                                   Brokerage House
  In delivering a full range of services, including air and ocean freight forwarding, custom
  brokerage, intercity transportation, cold chain process management, warehousing and
  distribution. Our value-added services and e-services help over 5,000 businesses of all
  sizes and in all industries around the globe streamline the flow of goods from factory
  to customer in a transparent and efficient way. We have been consistently recognized
  by our peers and customers as an industry leader. Ranked first in customs clearance by                                      TS & TS (Pvt) Ltd.          Ammiza Transport
  Pakistan Customs Computerized System (PACCS), Raaziq International has also been
                                                                                                                            TS & TS and Cold Chain           (Pvt) Ltd.
                                                                                                                             Process Management           Intercity Transport
  ranked as a top-five air freight forwarder by the International Air Transport Association
  (IATA) and has received numerous awards from business associations at the local,
  national and regional level, including the “Best Export Performance Award” for the last
  three years from the Federation of Pakistan Chambers of Commerce and Industry.

                                                                                                                                                           Solution Heights
                                                                                                                                                          Customised Software
                                                                                                                                                             Development
Our Mission
         We strive to become the most trusted leader of
         logistics in Pakistan by exceeding customers’
         expectations in the delivery of complete, world-
         class logistics solutions. This goal rests on the
         implementation of four core principles:

         •   Our promise to listen closely to all clients to
             understand their specific needs
         •   Our focus on being flexible, quick, reliable,
             robust and honest
         •   Our dedication to a culture of continuous
             improvement, which involves constantly
             enhancing our network of supply chain
             assets and cultivating our team of experts
         •   Our commitment to enriching our commu-
             nities via environmentally and socially
             responsible business practices
When ItHas
 ToGet There
Air Freight                                               we provide traceable, door-to-door service using
                                                          preferred carriers.
When you need to move your valuable goods,
Raaziq’s air freight services (ranked 5th in Pakistan     Raaziq is committed to meeting your capacity and
by IATA) provide the flexibility, speed and reliability   transit time needs. Our long-standing interna-
you demand. We apply our unified service                  tional relationships ensure that we can even secure
network, from pick-up to                                                       space in peak seasons – and
delivery, to ensure that your                                                   we do it all while providing
shipments arrive where you                                                      competitive rates.
need them, when you need
                                                                              Our air freight capabilities
them. It’s all made easier by
                                                                              include:
having a Raaziq office in every
                                                                              • Time-definite delivery
Pakistani city with an interna-
                                                                              • Air-sea and sea-air services
tional    airport,     including
                                                                              • Charter/freighter booking
having designated represen-
                                                                              • Tailor-made solutions
tatives on the premises at the
                                                                              • Customs clearance
airports in Karachi and
                                                                              • Consolidation
Lahore.
                                                                              Our pick-up and delivery
For time-sensitive consign-                                                   services include:
ments, we go beyond basic                                                     • Airport to airport
freight forwarding. To ensure                                                 • Airport to door
prompt or expedited delivery,                                                 • Door to door
and put your mind at ease,                                                    • Door to airport
Captainof
theHigh Seas
        Ocean Freight
        Raaziq International is a recognised leader in
        ocean shipping, currently handling an annual
        volume of 20,000 TEUs. We uniquely combine
        local know-how and unrivalled personal customer
        service with global reach, global strength and
        global expertise. We have a wide range of services
        for global ocean freight and offer multi-model
        shipping, global tracking and worldwide logistic
        capabilities at competitive rates.

        Our ocean freight capabilities include:
        • FCL (Full Container Load)
        • LCL (Less than Container Load)
        • Superior management of vessel space
        • Competitive pricing by bulk procurement
        • Availability of equipment
        • Fixed schedules
        • Fast transit time
        • Freight visibility
        • Limited contracting liability
WeMaketheWorld
SeemBorderless
Customs Clearance                                      motive, engineering and oil and gas sectors, among
Raaziq’s customs clearance is all about simplicity.    many others. Unrivalled experience in air and sea
Our goal is to make clearance as easy as possible.     shipping means that we make well-informed
We take care of full documentation and record          decisions, reduce lead-times, optimise cash flow
maintenance throughout the process. Our customs        and minimise taxes.
specialists work closely with customs officials to
                                                       Key Characteristics of Our Services:
enable smooth and speedy customs clearance. In
                                                       • Time-definite delivery
2003, Raaziq was, for the first time, ranked as the
                                                       • Fixed costs
number one customs clearance service provider by
                                                       • Pre-shipment consultancy, which includes:
PACCS, and today we continue to be ranked as a
                                                            Preparation of documents
top performer on a week-to-week basis.
                                                            Creation of detailed instructions in the
The customs clearance team handles a variety of               letter of credit
goods. Our areas of specialisation include the auto-        Evaluation of duty impact
TheOnly
OverlandChoice
AMMIZA Transportation                                 •   Each vehicle is traceable through satellite
                                                          based GPS that is visible on the web
No logistics enterprise is complete without its own
                                                      •   With customer service staff available 24/7 and
dedicated fleet of trucks. And Raaziq goes the
                                                          emergency help lines, you can always check
extra mile with AMMIZA, its overland transport
                                                          the status and whereabouts of your shipment
subsidiary that maintains modern, technologically
                                                      •   AMMIZA lets you trace shipments on your
equipped trucks. AMMIZA ensures the timely and
                                                          own by simply entering a PIN code online
secure movement of your cargo anywhere within
                                                      •   Our proficient maintenance staff ensures all
the country and across Afghanistan.
                                                          vehicles and devices meet quality standards
AMMIZA is the only choice for intercity transport:        through routine maintenance and spot checks
• Our fleet of 260 trucks is well equipped with           at our advanced, fully equipped workshop
  an advance tracking system                              facility
• For supply chain optimization, real-time infor-     •   AMMIZA representatives work closely with you
  mation is provided with the help of our GPS             through the Mutual Understanding of Safety
  enabled fleet                                           Together (M.U.S.T.) program
Inventory
 Simplified
AMMIZA Warehousing                                     sized trucks and your goods can be distributed to
and Distribution                                       any part of any city in Pakistan. Moreover, through
                                                       a seamless process that involves warehousing,
Our 66000 square-foot warehousing facility in
                                                       transport, customs clearance and freight forward-
Lahore, our 28000 square feet of space in Karachi
                                                       ing services, we can move your products anywhere
and pipeline projects in Sialkot, Islamabad and
                                                       in the world at a moment’s notice with auto email
Faisalabad give us the ability to serve your inven-
                                                       and SMS alerts from our WMS.
tory management requirements nationwide. We
provide a reliable, extensive and secure dry storage   Our upcoming projects in Lahore and Karachi
space for keeping your goods, as well as a place to    measuring 12000 & 14000 pallet locations respec-
consolidate and deconsolidate your shipments. For      tively ensure the strategic augmentation of our
your convenience, we have a racked and open            company and fulfillment of customer’s trust. These
floor space with a computerized inventory control      state of the art warehousing facilities will deliver
system (Raaziq Warehouse Management System)            the most advanced infrastructure latest warehous-
to manage your valuable merchandise. Combine           ing techniques resulting in a win-win situation. Our
these strategically located warehouses (in fact, our   in house developed WMS is customizable and
Lahore facility is just minutes from the major M2      adaptable to meet all requirements of our valued
motorway) with our fleet of small- and medium          client within a short span of time.
TheTrusted
 WayAcross
theDurand Line
      Afghanistan Land Bridge
      Pakistan and Afghanistan share more than a border: they share a
      language, a people, culture and history. It only makes sense then
      that the best way to get to land-locked Afghanistan is through
      Pakistan. Besides, the closest available seaports are in Pakistan:
      Port Qasim, Karachi Port and Gwadar. So whether you need to
      move your product off an incoming ocean freighter, through one
      of the several international airports across Pakistan, or from your
      own local warehouse, Raaziq International can get your
      shipments through Pakistan, across the border and to your final
      destination in Afghanistan safely. Corporations and foreign
      governments already trust us to navigate the tricky terrain – so
      can you.

      Commercial Services
      Dozens of corporations depend on us to ship their inventory to
      Afghanistan. That is because we have been doing it consistently
      for over seven years. From telecom equipment and chemicals to
      food and beverage supplies, we can, and have, moved it all. So
      whether you have heavy, refrigerated or IMCO class goods, you
      can trust Raaziq to handle them securely, day in and day out, to
      anywhere in Afghanistan.
The Trusted Way Across the Durand Line
Defence Sector
Since 2001, several foreign governments have relied on Raaziq International to move hundreds of millions
of dollars of critical military supplies and equipment to Afghanistan. Our transportation network and opera-
tional protocol, which have been developed using both military and commercial best practices, are continu-
ally evolving so that our services remain robust, responsive, secure and reliable. This is why we are a primary
movers for the governments of the UK, US, Netherlands and Spain with an annual throughput exceeding
10,000 truckloads.
What you get with our land bridge services:              • Complete in-transit visibility: the latest
• Fleet of 110 owned trucks and further increasing         technology-enabled services (including GPS on
• Pakistan Customs Licensed bonded carrier                 request) track your shipments and provide auto-
• Proven experience shipping to Afghanistan                mated and customizable convoy reports
• An Excellent track record                              • A smart state of the art Transport Management
• A logistics network that includes offices in Kabul       System providing 100% 24/7 In Transit Visibility
  and Kandahar, and a service provider (Raaziq           • A transport protocol that is characterized by:
  International) who is a registered business entity        Cargo movement done in convoys of 20
  in Afghanistan                                               trucks, separated into two “packets” of 10
• Delivery to any location in Afghanistan, no                  trucks each
  matter the size of your equipment, nor the                A security escort that includes a convoy
  volume of your goods                                         commander, supervisors, guards, comprising
• The capability to handle break bulk loads                    15 security personnel (armed guards
• Airlift services from Karachi airport or any other           available on request)
  Airport to any destination Airport in Afghanistan         Daylight transport only
• A 20,000-square-metre, fully equipped Port                ried and tested routes with fixed and secure
  Marshalling Area (PMA) within the bonded area                staging areas for overnight stops and
  of Port Qasim, Karachi, which boasts 24/7                    pre-identified safe points in case of emer-
  security, electricity and reporting facilities               gencies
• A fleet of pre-inspected and security-cleared             Documented procedures for accidents,
  trucks maintained to strict standards                        breakdowns, road blockages or untoward
• Loads handled and secured based on the highest               incidents
  standards to minimize the potential for damage            Daily intelligence gathering and analysis
  and of drawing unwanted attention while on                   before each movement between staging
  the road                                                     areas
Making
ItHappen
Project Handling
With access to our nationwide network of experts          • We supply boats and helicopters for offshore
and assets, our project handling team will handle           projects
and deliver your project on time, exactly the way         • We offer catering services in remote sites
you want it.                                              • We provide turnkey solutions for site develop-
                                                            ment
Raaziq is capable of handling all sorts of projects for
which we provide technical guidance and services,         Raaziq’s expert team anticipates unforeseen
from feasibility to the commissioning stage. In           circumstances, creating the most secure and
recent years, we have managed the logistics               reliable tailor-made solutions for every project. As
requirements for major industrial projects in             such, our services are marked by professionalism
Pakistan involving the automotive, power genera-          and thoroughness. But not at the expense of speed
tion, oil and gas, hi-tech and defence industries.        and value: we will manage your project in the
Our range of services is unequalled:                      minimum amount of time and at a competitive
• We facilitate the immigration of technical teams        price. This is possible because of the unmatched
• We assist with the on-site construction of prefab       breadth and depth of supply chain expertise at
   offices                                                Raaziq.
FromHere
                                                                                                                                          Kabul




 toAnywhere
                                                                                                                               Kandahar


    Market Reach                                                 •   Our complete portfolio of supply chain services and
    There is one name that virtually every multinational             strategically located offices allow us to bundle
    company doing business in Pakistan relies on to move             complete solutions for our clients
    their products: Raaziq. Whether it involves getting a        •   We serve more than 5,000 customers, including
    shipment of jeans to Multan or a truck full of electronics       well-reputed multinational companies such as
    across the border to Afghanistan, our wide-reaching              Honda, Johnson & Johnson, Pepsi, Levi’s, Nestle,
    network can do it. Of course, we excel at getting goods          Coca Cola, CAT and Wateen amongst many others
    in and out of the country by air and sea.                    •   A global network of selected agents, operating to
                                                                     our high standards, ensure that we can reliably
    This is why:                                                     move cargo to every major market in the world –
    • Raaziq has the largest nationwide network with 11              and then some
        operations centres covering the country's major          •   The backbone of our company is a self-reliant
        commercial hubs, such as Faisalabad, Sialkot, Kara-          network of offices powered by hundreds of
        chi, Multan, Lahore and Gujranwala, in addition to           dedicated supply chain professionals with access to
        two more operations facilities in Afghanistan                numerous air and ocean hubs worldwide




                                                                                                                           Port Qasim
Morethan
JustTrucking
Transit Security &                                    Value Added Services:
Technical Services                                    ·   Data loggers for temperature monitoring
Where excellence is a routine!                        ·   GPS Tracking
We are the only cold chain company in Pakistan        ·   Quality control management
providing complete attention to your sensitive        ·   Farm to fork solutions
cargo from origin to destination. Our investment in   ·   In-house customized software development
highly trained, skillful, and qualified human
resource reflects our forward-thinking strategy. We   TS&TS PHARMA
are always looking at ways to continuously add        Shipments arrive at the right place, at the right
value to our customers needs through consistently     time, in the right condition, while reducing the
improving productivity and operational excellence.    carbon footprint.

We offer complete range of different sizes of         Whether you need to move your raw materials into
vehicles 10', 16', 20' & 40' equipped with latest     our facility, or move your finished products to your
Refrigeration Technologies.                           distributor or customer, we can very diligently take
                                                      care of it. Our transport teams are certified cold
                                                      chain experts with immense knowledge and exper-
                                                      tise to handle high value, extremely sensitive phar-
                                                      maceuticals over thorny routes and long hauls
                                                      with-in Pakistan and Afghanistan.

                                                      TS&TS Pharma is the first product in Pakistan cold
                                                      chain industry to design industry specific special
                                                      customized vehicles and containers, to meet the
                                                      specific needs of the customers.
Toolsthat Keep
 YouinControl
Software Programming
Today, the pace of business is blistering. Speed in the   Raaziq has harnessed technology keeping
world of logistics, however, is dependent on more         your needs in mind:
than just fast planes and good highways. The fuel         • We maintain and continuously update IT
that drives all successful supply chain operations is         systems that manage and monitor all
good, timely information.                                     logistics, transport and inventory manage-
                                                              ment operations, including digitised
At Raaziq, our in-house software development team             material handling processes
ensures that you have current and relevant informa-       • We use Electronic Data Interchange (EDI)
tion about your merchandise at your fingertips.               with other companies, allowing for the
Constantly creating, integrating and implementing             seamless transfer of information
the best cutting-edge technology into every aspect        • We have advanced data management
of our supply chain operations has resulted in tools          and CRM systems that support the deliv-
that provide you with real-time information                   ery of superior customer service
concerning your inventory and shipments, allowing         • We provide you with secure, up-to-date
you to make accurate and well-informed decisions.             information that is available in customis-
Moreover, with our advanced data management                   able formats
systems we efficiently interact with our clients,         • We constantly research and analyse global
partners, agents and suppliers to share information,          best practices so that our services are
reduce lead times and eliminate errors.                       evolving
Doing ourPart
for aCleanerand
Greener Planet
Commitment to                                         smart lights, there is no worry about lights being
                                                      left on unnecessarily. Motion detectors ensure
the Environment                                       the lights only stay on in an area when someone
In providing better supply chain solutions, we are    is there. Smart air conditioners are powered by a
dedicated to enhancing our customers’ competi-        battery of individual compressors that can
tiveness and profitability – but not at the                 function independent of one another. Sensi-
expense of the environment. We are                               tive to body heat, each compressor
committed to minimising the                                         turns on only when needed – auto-
impact we have on the world.                                         matically.

Take a look at our new ware-                                       We strive to be greener on the road
housing facilities. All of them                                    too. Our entire fleet of trucks is
have been built with energy                                       compliant with Euro II emission
conservation is mind. From the little                           standards, ensuring that as we ply the
things, like exclusive use of reduced                        highways and byways, we do so with
heat emission, energy-saving compact                    some of the cleanest lorries in the country.
fluorescent light bulbs, to bigger initiatives that
involve smart lighting and air conditioning           Business at Raaziq goes beyond being faster and
systems, our operations are designed to be more       more cost competitive. It involves being smarter,
efficient in every way possible. In the case of our   better and more responsible.
Success Stories
Consumer Products
We truly appreciate the Management of M/s. Raaziq International for providing us remarkable Ware-
house services in Karachi. Their un-matched Warehouse management system and streamline processes
has enabled us to provide quality services to our customers efficiently.

We sincerely would like to thank Raaziq team for their unrest effort . They always have fulfilled their
commitments and are always readily available to support our business.
We look forward to cultivate strong bond with Raaziq in the future.

Syed Shujaat Ali
Product Supply Coordinator
Johnson & Johnson


                                        Textile
                                        We feel immense pleasure to appreciate your most professional skills and matchless services which you have
                                        given to Sapphire group. We also appreciate your firm commitments, great team work, efficient time manage-
                                        ment and extra ordinary personal efforts even after office hours. We do hope you will continue with same spirit
                                        during next fiscal year 2012 and we will try our best to have much more growth in our business relations.

                                        Ghulam Hussain Sheikh
                                        Manager Marketing
                                        Diamond Fabric Limited
                                        Sapphire Textile
Awardsand
Recognition
CNCI (Ceylon National Chamber of Industries)
SAARC (South Asian Association for Regional Cooperation) Country Achievers Award,
2008, 2009, 2010, 2011

Lahore Chamber of Commerce and Industry
Achievement Award, 2006, 2007, 2008, 2009

Lahore Chamber of Commerce and Industry
Businessman of the Year Award, 2007

Federation of Pakistan Chambers of Commerce and Industry
Best Export Performance Award, 2005-2006, 2006-2007,
2007-2008, 2008-2009

Lahore Customs Agents Association
Business Performance Award, 2008

Business Industry Promotion Association of Pakistan
Businessman of the Year Award, 2005-2006, 2006-2007

Brand of the Year Award, 2006-2007, 2007-2008, 2008-2009, 2009-2010
Movewith
Confidence
   We know logistics. It's in the numbers. The four members of our
   executive team have years of supply chain management experi-
   ence between them. The bottom line? Raaziq's executive team
   not only knows the industry but also leads the industry. Raaziq
   has redefined products and continues to implement technology-
   enabled business processes that are compatible with the best
   business practices in the world. Leadership, though, requires
   more than innovation. It requires ethics, foresight and focus too.
   Raaziq’s reputation and growth are a function of these qualities
   – and these qualities emanate from the top.

   Here are the people leading the way forward:

   Mohammad Nadeem Khan                      Chief Executive
   Tariq Mahmood Mian                        Vice President
   Hasen Mahmoud                             Vice President

                                                                        Tahir Mahmood Mughal
   Tahir Mahmood Mughal                      Chief Executive Officer      Chief Executive Officer
                                             RIL Logistics (Pvt) Ltd.     RIL Logistics (Pvt.) Ltd.
YourSuccessis
 OurBusiness
                The Raaziq
                Commitment
                Enhancing the global competitiveness of our
                clients is what we do. By providing complete,
                speedy and reliable supply chain solutions, we
                can help you move and store your products in
                a way that satisfies your customers, enhances
                your reputation and reduces your costs.

                A team of experts backed by decades of expe-
                rience and an unrivalled logistics network is
                eager to show you just how passionate we
                are about delivering superior customer service
                and results.

                Give us a call and evaluate our effectiveness.
                A new future awaits.

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Raaziq International | Logistics & Supply Chain Management - Profile [http://www.raaziq.com]

  • 1. Brands TM o t e year Awar © IT’S ALL ABOUT CHAMPIONS Raaziq Raaziq Head Office The Enterprise, Building 2, 4th Floor, 15-KM Multan Road, Lahore, Pakistan. PABX: (+92) 42-37516306-19 Fax: (+92) 42-37514638, (+92) 42-37514637, (+92) 42-37514641, Email: management@raaziq.com.pk UAN: 111-722-947 Web: www.raaziq.com
  • 2. Messagefrom theChief Executive Raaziq is your one-window logistics service provider. We specialise in flexible delivery Solutions that get your goods to your customers on time, safely and in the most cost-efficient Manner. No matter how small the job or big the project we will handle all the details, covering freight forwarding, customs brokerage, warehousing and distribution. Over three decades of Experience in Pakistan ensures that we know how to get it done – and get it done right. Exceeding the needs of our customers has been the driving motivation behind Raaziq. It is what powers our commitment to continuous improvement and what main- tains our expert team’s dedication to being the best in the industry. This is what fuels our company’s growth. With a network of 13 branches in Pakistan and Afghanistan, Raaziq has become one of the largest and most trusted full-service supply chain firms in the region. Our relation- ships with over 25 diverse multinational companies are a testament to this. It is all a consequence of believing that we are partners with our customers. Your success is our business. Muhammad Nadeem Khan Chief Executive Raaziq
  • 3. Raaziq Marketing and AboutRaaziq Management Services (Pvt) Ltd. Trading, Financial and IT services Ammiza Logistics and Raaziq International Warehousing (Pvt) Ltd. (Pvt) Ltd. Warehousing, Stock Raaziq is Pakistan’s leading logistics and ancillary services provider. Established in 1974, International Freight Managment & Distribution the company operates via nationwide facilities and an overseas network of agents that Forwarding service every corner of Pakistan and reach 80 other countries across six continents. Using our penetrating network, we provide our customers with tailor-made solutions for their unique supply chain challenges. Still, our people are our biggest asset. Over 1200 employees leverage Raaziq’s over 35 years of industry and country expertise to RIL Logistics (Pvt) Ltd. provide unparalleled know-how and professionalism. Nationwide Custom Brokerage House In delivering a full range of services, including air and ocean freight forwarding, custom brokerage, intercity transportation, cold chain process management, warehousing and distribution. Our value-added services and e-services help over 5,000 businesses of all sizes and in all industries around the globe streamline the flow of goods from factory to customer in a transparent and efficient way. We have been consistently recognized by our peers and customers as an industry leader. Ranked first in customs clearance by TS & TS (Pvt) Ltd. Ammiza Transport Pakistan Customs Computerized System (PACCS), Raaziq International has also been TS & TS and Cold Chain (Pvt) Ltd. Process Management Intercity Transport ranked as a top-five air freight forwarder by the International Air Transport Association (IATA) and has received numerous awards from business associations at the local, national and regional level, including the “Best Export Performance Award” for the last three years from the Federation of Pakistan Chambers of Commerce and Industry. Solution Heights Customised Software Development
  • 4. Our Mission We strive to become the most trusted leader of logistics in Pakistan by exceeding customers’ expectations in the delivery of complete, world- class logistics solutions. This goal rests on the implementation of four core principles: • Our promise to listen closely to all clients to understand their specific needs • Our focus on being flexible, quick, reliable, robust and honest • Our dedication to a culture of continuous improvement, which involves constantly enhancing our network of supply chain assets and cultivating our team of experts • Our commitment to enriching our commu- nities via environmentally and socially responsible business practices
  • 5. When ItHas ToGet There Air Freight we provide traceable, door-to-door service using preferred carriers. When you need to move your valuable goods, Raaziq’s air freight services (ranked 5th in Pakistan Raaziq is committed to meeting your capacity and by IATA) provide the flexibility, speed and reliability transit time needs. Our long-standing interna- you demand. We apply our unified service tional relationships ensure that we can even secure network, from pick-up to space in peak seasons – and delivery, to ensure that your we do it all while providing shipments arrive where you competitive rates. need them, when you need Our air freight capabilities them. It’s all made easier by include: having a Raaziq office in every • Time-definite delivery Pakistani city with an interna- • Air-sea and sea-air services tional airport, including • Charter/freighter booking having designated represen- • Tailor-made solutions tatives on the premises at the • Customs clearance airports in Karachi and • Consolidation Lahore. Our pick-up and delivery For time-sensitive consign- services include: ments, we go beyond basic • Airport to airport freight forwarding. To ensure • Airport to door prompt or expedited delivery, • Door to door and put your mind at ease, • Door to airport
  • 6. Captainof theHigh Seas Ocean Freight Raaziq International is a recognised leader in ocean shipping, currently handling an annual volume of 20,000 TEUs. We uniquely combine local know-how and unrivalled personal customer service with global reach, global strength and global expertise. We have a wide range of services for global ocean freight and offer multi-model shipping, global tracking and worldwide logistic capabilities at competitive rates. Our ocean freight capabilities include: • FCL (Full Container Load) • LCL (Less than Container Load) • Superior management of vessel space • Competitive pricing by bulk procurement • Availability of equipment • Fixed schedules • Fast transit time • Freight visibility • Limited contracting liability
  • 7. WeMaketheWorld SeemBorderless Customs Clearance motive, engineering and oil and gas sectors, among Raaziq’s customs clearance is all about simplicity. many others. Unrivalled experience in air and sea Our goal is to make clearance as easy as possible. shipping means that we make well-informed We take care of full documentation and record decisions, reduce lead-times, optimise cash flow maintenance throughout the process. Our customs and minimise taxes. specialists work closely with customs officials to Key Characteristics of Our Services: enable smooth and speedy customs clearance. In • Time-definite delivery 2003, Raaziq was, for the first time, ranked as the • Fixed costs number one customs clearance service provider by • Pre-shipment consultancy, which includes: PACCS, and today we continue to be ranked as a  Preparation of documents top performer on a week-to-week basis.  Creation of detailed instructions in the The customs clearance team handles a variety of letter of credit goods. Our areas of specialisation include the auto-  Evaluation of duty impact
  • 8. TheOnly OverlandChoice AMMIZA Transportation • Each vehicle is traceable through satellite based GPS that is visible on the web No logistics enterprise is complete without its own • With customer service staff available 24/7 and dedicated fleet of trucks. And Raaziq goes the emergency help lines, you can always check extra mile with AMMIZA, its overland transport the status and whereabouts of your shipment subsidiary that maintains modern, technologically • AMMIZA lets you trace shipments on your equipped trucks. AMMIZA ensures the timely and own by simply entering a PIN code online secure movement of your cargo anywhere within • Our proficient maintenance staff ensures all the country and across Afghanistan. vehicles and devices meet quality standards AMMIZA is the only choice for intercity transport: through routine maintenance and spot checks • Our fleet of 260 trucks is well equipped with at our advanced, fully equipped workshop an advance tracking system facility • For supply chain optimization, real-time infor- • AMMIZA representatives work closely with you mation is provided with the help of our GPS through the Mutual Understanding of Safety enabled fleet Together (M.U.S.T.) program
  • 9. Inventory Simplified AMMIZA Warehousing sized trucks and your goods can be distributed to and Distribution any part of any city in Pakistan. Moreover, through a seamless process that involves warehousing, Our 66000 square-foot warehousing facility in transport, customs clearance and freight forward- Lahore, our 28000 square feet of space in Karachi ing services, we can move your products anywhere and pipeline projects in Sialkot, Islamabad and in the world at a moment’s notice with auto email Faisalabad give us the ability to serve your inven- and SMS alerts from our WMS. tory management requirements nationwide. We provide a reliable, extensive and secure dry storage Our upcoming projects in Lahore and Karachi space for keeping your goods, as well as a place to measuring 12000 & 14000 pallet locations respec- consolidate and deconsolidate your shipments. For tively ensure the strategic augmentation of our your convenience, we have a racked and open company and fulfillment of customer’s trust. These floor space with a computerized inventory control state of the art warehousing facilities will deliver system (Raaziq Warehouse Management System) the most advanced infrastructure latest warehous- to manage your valuable merchandise. Combine ing techniques resulting in a win-win situation. Our these strategically located warehouses (in fact, our in house developed WMS is customizable and Lahore facility is just minutes from the major M2 adaptable to meet all requirements of our valued motorway) with our fleet of small- and medium client within a short span of time.
  • 10. TheTrusted WayAcross theDurand Line Afghanistan Land Bridge Pakistan and Afghanistan share more than a border: they share a language, a people, culture and history. It only makes sense then that the best way to get to land-locked Afghanistan is through Pakistan. Besides, the closest available seaports are in Pakistan: Port Qasim, Karachi Port and Gwadar. So whether you need to move your product off an incoming ocean freighter, through one of the several international airports across Pakistan, or from your own local warehouse, Raaziq International can get your shipments through Pakistan, across the border and to your final destination in Afghanistan safely. Corporations and foreign governments already trust us to navigate the tricky terrain – so can you. Commercial Services Dozens of corporations depend on us to ship their inventory to Afghanistan. That is because we have been doing it consistently for over seven years. From telecom equipment and chemicals to food and beverage supplies, we can, and have, moved it all. So whether you have heavy, refrigerated or IMCO class goods, you can trust Raaziq to handle them securely, day in and day out, to anywhere in Afghanistan.
  • 11. The Trusted Way Across the Durand Line Defence Sector Since 2001, several foreign governments have relied on Raaziq International to move hundreds of millions of dollars of critical military supplies and equipment to Afghanistan. Our transportation network and opera- tional protocol, which have been developed using both military and commercial best practices, are continu- ally evolving so that our services remain robust, responsive, secure and reliable. This is why we are a primary movers for the governments of the UK, US, Netherlands and Spain with an annual throughput exceeding 10,000 truckloads. What you get with our land bridge services: • Complete in-transit visibility: the latest • Fleet of 110 owned trucks and further increasing technology-enabled services (including GPS on • Pakistan Customs Licensed bonded carrier request) track your shipments and provide auto- • Proven experience shipping to Afghanistan mated and customizable convoy reports • An Excellent track record • A smart state of the art Transport Management • A logistics network that includes offices in Kabul System providing 100% 24/7 In Transit Visibility and Kandahar, and a service provider (Raaziq • A transport protocol that is characterized by: International) who is a registered business entity  Cargo movement done in convoys of 20 in Afghanistan trucks, separated into two “packets” of 10 • Delivery to any location in Afghanistan, no trucks each matter the size of your equipment, nor the  A security escort that includes a convoy volume of your goods commander, supervisors, guards, comprising • The capability to handle break bulk loads 15 security personnel (armed guards • Airlift services from Karachi airport or any other available on request) Airport to any destination Airport in Afghanistan  Daylight transport only • A 20,000-square-metre, fully equipped Port  ried and tested routes with fixed and secure Marshalling Area (PMA) within the bonded area staging areas for overnight stops and of Port Qasim, Karachi, which boasts 24/7 pre-identified safe points in case of emer- security, electricity and reporting facilities gencies • A fleet of pre-inspected and security-cleared  Documented procedures for accidents, trucks maintained to strict standards breakdowns, road blockages or untoward • Loads handled and secured based on the highest incidents standards to minimize the potential for damage  Daily intelligence gathering and analysis and of drawing unwanted attention while on before each movement between staging the road areas
  • 12. Making ItHappen Project Handling With access to our nationwide network of experts • We supply boats and helicopters for offshore and assets, our project handling team will handle projects and deliver your project on time, exactly the way • We offer catering services in remote sites you want it. • We provide turnkey solutions for site develop- ment Raaziq is capable of handling all sorts of projects for which we provide technical guidance and services, Raaziq’s expert team anticipates unforeseen from feasibility to the commissioning stage. In circumstances, creating the most secure and recent years, we have managed the logistics reliable tailor-made solutions for every project. As requirements for major industrial projects in such, our services are marked by professionalism Pakistan involving the automotive, power genera- and thoroughness. But not at the expense of speed tion, oil and gas, hi-tech and defence industries. and value: we will manage your project in the Our range of services is unequalled: minimum amount of time and at a competitive • We facilitate the immigration of technical teams price. This is possible because of the unmatched • We assist with the on-site construction of prefab breadth and depth of supply chain expertise at offices Raaziq.
  • 13. FromHere Kabul toAnywhere Kandahar Market Reach • Our complete portfolio of supply chain services and There is one name that virtually every multinational strategically located offices allow us to bundle company doing business in Pakistan relies on to move complete solutions for our clients their products: Raaziq. Whether it involves getting a • We serve more than 5,000 customers, including shipment of jeans to Multan or a truck full of electronics well-reputed multinational companies such as across the border to Afghanistan, our wide-reaching Honda, Johnson & Johnson, Pepsi, Levi’s, Nestle, network can do it. Of course, we excel at getting goods Coca Cola, CAT and Wateen amongst many others in and out of the country by air and sea. • A global network of selected agents, operating to our high standards, ensure that we can reliably This is why: move cargo to every major market in the world – • Raaziq has the largest nationwide network with 11 and then some operations centres covering the country's major • The backbone of our company is a self-reliant commercial hubs, such as Faisalabad, Sialkot, Kara- network of offices powered by hundreds of chi, Multan, Lahore and Gujranwala, in addition to dedicated supply chain professionals with access to two more operations facilities in Afghanistan numerous air and ocean hubs worldwide Port Qasim
  • 14. Morethan JustTrucking Transit Security & Value Added Services: Technical Services · Data loggers for temperature monitoring Where excellence is a routine! · GPS Tracking We are the only cold chain company in Pakistan · Quality control management providing complete attention to your sensitive · Farm to fork solutions cargo from origin to destination. Our investment in · In-house customized software development highly trained, skillful, and qualified human resource reflects our forward-thinking strategy. We TS&TS PHARMA are always looking at ways to continuously add Shipments arrive at the right place, at the right value to our customers needs through consistently time, in the right condition, while reducing the improving productivity and operational excellence. carbon footprint. We offer complete range of different sizes of Whether you need to move your raw materials into vehicles 10', 16', 20' & 40' equipped with latest our facility, or move your finished products to your Refrigeration Technologies. distributor or customer, we can very diligently take care of it. Our transport teams are certified cold chain experts with immense knowledge and exper- tise to handle high value, extremely sensitive phar- maceuticals over thorny routes and long hauls with-in Pakistan and Afghanistan. TS&TS Pharma is the first product in Pakistan cold chain industry to design industry specific special customized vehicles and containers, to meet the specific needs of the customers.
  • 15. Toolsthat Keep YouinControl Software Programming Today, the pace of business is blistering. Speed in the Raaziq has harnessed technology keeping world of logistics, however, is dependent on more your needs in mind: than just fast planes and good highways. The fuel • We maintain and continuously update IT that drives all successful supply chain operations is systems that manage and monitor all good, timely information. logistics, transport and inventory manage- ment operations, including digitised At Raaziq, our in-house software development team material handling processes ensures that you have current and relevant informa- • We use Electronic Data Interchange (EDI) tion about your merchandise at your fingertips. with other companies, allowing for the Constantly creating, integrating and implementing seamless transfer of information the best cutting-edge technology into every aspect • We have advanced data management of our supply chain operations has resulted in tools and CRM systems that support the deliv- that provide you with real-time information ery of superior customer service concerning your inventory and shipments, allowing • We provide you with secure, up-to-date you to make accurate and well-informed decisions. information that is available in customis- Moreover, with our advanced data management able formats systems we efficiently interact with our clients, • We constantly research and analyse global partners, agents and suppliers to share information, best practices so that our services are reduce lead times and eliminate errors. evolving
  • 16. Doing ourPart for aCleanerand Greener Planet Commitment to smart lights, there is no worry about lights being left on unnecessarily. Motion detectors ensure the Environment the lights only stay on in an area when someone In providing better supply chain solutions, we are is there. Smart air conditioners are powered by a dedicated to enhancing our customers’ competi- battery of individual compressors that can tiveness and profitability – but not at the function independent of one another. Sensi- expense of the environment. We are tive to body heat, each compressor committed to minimising the turns on only when needed – auto- impact we have on the world. matically. Take a look at our new ware- We strive to be greener on the road housing facilities. All of them too. Our entire fleet of trucks is have been built with energy compliant with Euro II emission conservation is mind. From the little standards, ensuring that as we ply the things, like exclusive use of reduced highways and byways, we do so with heat emission, energy-saving compact some of the cleanest lorries in the country. fluorescent light bulbs, to bigger initiatives that involve smart lighting and air conditioning Business at Raaziq goes beyond being faster and systems, our operations are designed to be more more cost competitive. It involves being smarter, efficient in every way possible. In the case of our better and more responsible.
  • 17. Success Stories Consumer Products We truly appreciate the Management of M/s. Raaziq International for providing us remarkable Ware- house services in Karachi. Their un-matched Warehouse management system and streamline processes has enabled us to provide quality services to our customers efficiently. We sincerely would like to thank Raaziq team for their unrest effort . They always have fulfilled their commitments and are always readily available to support our business. We look forward to cultivate strong bond with Raaziq in the future. Syed Shujaat Ali Product Supply Coordinator Johnson & Johnson Textile We feel immense pleasure to appreciate your most professional skills and matchless services which you have given to Sapphire group. We also appreciate your firm commitments, great team work, efficient time manage- ment and extra ordinary personal efforts even after office hours. We do hope you will continue with same spirit during next fiscal year 2012 and we will try our best to have much more growth in our business relations. Ghulam Hussain Sheikh Manager Marketing Diamond Fabric Limited Sapphire Textile
  • 18. Awardsand Recognition CNCI (Ceylon National Chamber of Industries) SAARC (South Asian Association for Regional Cooperation) Country Achievers Award, 2008, 2009, 2010, 2011 Lahore Chamber of Commerce and Industry Achievement Award, 2006, 2007, 2008, 2009 Lahore Chamber of Commerce and Industry Businessman of the Year Award, 2007 Federation of Pakistan Chambers of Commerce and Industry Best Export Performance Award, 2005-2006, 2006-2007, 2007-2008, 2008-2009 Lahore Customs Agents Association Business Performance Award, 2008 Business Industry Promotion Association of Pakistan Businessman of the Year Award, 2005-2006, 2006-2007 Brand of the Year Award, 2006-2007, 2007-2008, 2008-2009, 2009-2010
  • 19. Movewith Confidence We know logistics. It's in the numbers. The four members of our executive team have years of supply chain management experi- ence between them. The bottom line? Raaziq's executive team not only knows the industry but also leads the industry. Raaziq has redefined products and continues to implement technology- enabled business processes that are compatible with the best business practices in the world. Leadership, though, requires more than innovation. It requires ethics, foresight and focus too. Raaziq’s reputation and growth are a function of these qualities – and these qualities emanate from the top. Here are the people leading the way forward: Mohammad Nadeem Khan Chief Executive Tariq Mahmood Mian Vice President Hasen Mahmoud Vice President Tahir Mahmood Mughal Tahir Mahmood Mughal Chief Executive Officer Chief Executive Officer RIL Logistics (Pvt) Ltd. RIL Logistics (Pvt.) Ltd.
  • 20. YourSuccessis OurBusiness The Raaziq Commitment Enhancing the global competitiveness of our clients is what we do. By providing complete, speedy and reliable supply chain solutions, we can help you move and store your products in a way that satisfies your customers, enhances your reputation and reduces your costs. A team of experts backed by decades of expe- rience and an unrivalled logistics network is eager to show you just how passionate we are about delivering superior customer service and results. Give us a call and evaluate our effectiveness. A new future awaits.