1. Barriers in
Communication.
-RADHIKA PATEL
E.C. 1st year
120110111060

3. INTRODUCTION
Barriers acts like sieves , they
filter out the message
encoded. They create
problems in transmission of
message and hinder effective
communication

4. Classification of barriers:
On classifying these barriers according to the processes
of message formation and delivery , we get them at
three levels:
1.Intrapersonal
2.Interpersonal
3.Organizational

5. Language is both interpersonal
and intrapersonal barrier

6. Intrapersonal barriers
Intrapersonal barriers - Inbuilt in
person.
Every individual is unique and
differs by education , experience ,
background . So all of us interpret
same information in many ways.

7. CAUSES
 Wrong assumptions
 Varied perceptions
 Differing backgrounds
 Wrong inferences
 Categorical thinking

8.  Wrong assumptions create barriers in communication
mainly because the sender or the receiver doesn’t know
about each other’s background.
 All individuals in an organisation perceive situations in
different ways. This creates a barrier due to different
thinking of different individuals.
 No two persons have similar backgrounds . People vary
in terms of education , culture , age , financial status , etc .
Thus our background plays a significant role in how we
interpret the message.
 Wrong inferences creates a barrier when one fails to
distinguish between what actually exists and what one
assumes to exist.

9. Interpersonal barriers-
Interpersonal barriers occur due to
inappropriate transaction of words
between two or more people. They
occur mostly due to faults in
language

11. CAUSES
 Limited vocabulary
 Incongruity of verbal and non-verbal messages
 Emotional outbursts
 Cultural variations
 Poor listening skills
 Noise in the channel

12.  An inadequate vocabulary can be a major hindrance in
communication . So, skill of appropriate usage of words
is must in communication.
 Also, our non-verbal cues should consistently match
our verbal messages, adding to their effectiveness and
enhancing our image as a competent and interesting
communicator.
 Excessive emotional involvement can be an obstacle in
communication . It is important to maintain our
composure in all kinds of communications.
 To compete successfully in today’s globalised business
environment , we must overcome the communication
inadequacy arising from different languages and
cultures.
 Another common obstacle to communication is poor
listening habits.

13. Organisational barriers:
 Every organisation , irrespective of its size , has its
own communication techniques , and each nurtures its
own communication climate.
 In large organizations where the flow of information
is downward , feedback is nor guranteed .

14. CAUSES
 Too many transfer stations
 Fear from superiors
 Information overloaded
 Use of inappropriate media

15. The main organisational barriers are explained
below:
 Too many transfer stations-The more links there are in a
communication chain , the greater are the chances of
communication that will occur. Here the message gets distorted at
each level.
 Fear of superiors-In rigidly structured organisation , fear or awe of
the superiors prevents sub-ordinates from speaking frankly . This
creates a big communication barrier in an organisation.
 Use of inappropriate media-Some of the common media used in
organisations are graphs and charts , telephones , emails , slides , etc
. While choosing the medium one should therefore keep in mind
the advantages , disadvantages and potential barriers to
communication.
 Information overload- One of the major problems faced by the
organisations today is the availability of huge amounts of data
which the receiver is unable to handle effectively . This is
information overload.

16. TO CONCLUDE
One must know how barriers works
and creats miss understandings in an
organization or at individual level, for
smooth communication