Standardizing on browser clients presents numerous benefits to many organizations in terms of cost, maintenance, flexibility and ease of use, but making the transition requires thought and planning. Get an understanding of the business drivers supporting standardization on browser clients as well as the unique benefits of making such a move. Learn important architectural and functional differences between the rich client and browser client as well considerations for your server infrastructure and how to optimize performance. Get advice on how to easily extend your existing IBM Notes client based applications out to the world of browser users.

1. Making the Move
from Rich Clients
to Browsers
Rahul Garg | IBM
Jeff Foster | IBM
© 2013 Wellesley Information Services. All rights reserved.

2. Please Note:
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at
IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product direction and it should
not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation
to deliver any material, code or functionality. Information about potential future products may not be
incorporated into any contract. The development, release, and timing of any future features or functionality
described for our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM benchmarks in a
controlled environment. The actual throughput or performance that any user will experience will
vary depending upon many factors, including considerations such as the amount of
multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the
workload processed. Therefore, no assurance can be given that an individual user will achieve
results similar to those stated here.
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3. What We'll Cover
• Trends driving move to browsers
• Client considerations
• Application considerations
• Server considerations
• Wrap-up
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4. Trends Driving Move to Browser Clients
• Driving down Total Cost of Ownership (TCO)
• Enterprise Web Applications
• Role of Smart Devices
• Bring Your Own Device
• Browser is the new Operating System
• Cloud Storage
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5. Trends
• IBM Collaboration Solutions Web Apps IBM® Connections™ IBM® Sametime™
• Role of Smart Devices
●
Smart phones, tablets, ultra books
●
Reshaping user expectations on usability
●
Reshaping need for more expensive clients
IBM® iNotes™ IBM® Docs™
• Bring Your Own Device (BYOD)
●
Web Apps allow no-touch updates
●
Security data with no data left on device
●
Build 1 App for multiple devices
●
Web Technologies HTML5/AJAX help provide native app feel to Web apps
●
Support calls reduced with one app
• Cloud Storage IBM® Smart Cloud ™
●
Access your data from anywhere on any device
• Faster Connectivity
●
Broadband @ Home and Office
●
4G Mobile Connectivity (Hotspots, Tablets, Devices)
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6. Browser Advantages
• Ease of access
●
Any device with a browser and an internet connection
●
Better performance on lower end machines
●
Remote access
●
Work/Life integration
• Removes barriers to consumption of innovation
●
Avoid hardware/software upgrade cycle lock-in
●
Deploy latest product capabilities (server updates)
●
Common platform for disparate applications
– Cloud-based/Hybrid deployments
• Maturation & stability of Web technologies (Java Script, HTML5, CSS,
JSON, etc.)
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7. Driving Down TCO
• Administration costs
●
Centralized server management and upgrades
●
No-touch client upgrade
• Deployment costs
●
Easy access via a URL and a browser
• Training costs
●
Familiar user experience
●
Consistent user experience between iNotes and Notes
• Increased Stupidity Mitigation Capabilities (ISMC)
●
Robust and granular admin policy support
●
Fewer opportunities for a user to cause mayhem
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8. What We'll Cover
• Trends driving move to browsers
• Client considerations
• Application considerations
• Server considerations
• Wrap-up
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9. Client Considerations
• Architectural differences
• User Interface (UI) considerations
• Feature differences between IBM Notes & IBM iNotes
® ® ® ®
• Support information
• Cross-pollination of capabilities
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10. Architectural Differences
• Need to internalize change from traditional client/server to server/browser
• Has an impact on optimization of servers (more on that later)
• iNotes stores mail, contacts, and notebook data in the mail file
●
Notes has separate databases for mail, contacts, and journal (notebook)
●
Synch agents provided to sync contacts and journal to mail file
• iNotes designed to overcome some of the inherent limitations of the browser
●
Linear navigation model
●
Large data sets in a single UI
●
Removing complexity of rich client
• iNotes customizations provided through extended forms file
• Not all browser clients are created equal
●
Progressive loading
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11. User Interface Differences
Which Is Which?
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12. User Interface Differences Notes
12

13. User Interface Differences iNotes (cont.)
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14. iNotes 9.0 User Interface
Navigation Bar – Link to Browser Plugin
Link to Browser Plugin
Navigation Bar – Dark UI – Updated
Integrates Better with
Integrates Better with Dark UI – Updated
Portfolio Services Styles, Fonts, Icons,
Styles, Fonts, Icons,
Portfolio Services Spacing
Spacing
Link to Connections
Link to Connections
Day-At-A-Glace” calendar
Day-At-A-Glace” calendar
Integrated Chat and Awareness
Integrated Chat and Awareness view in the sidebar
view in the sidebar
Simplified Dates
Simplified Dates
Widgets Sidebar
Widgets Sidebar
Panel
Panel
--Google Gadgets
Google Gadgets
--Drag & Drop
Drag & Drop
Embedded
Embedded
Horizontal and vertical preview
Horizontal and vertical preview Preview
Preview
pane options
pane options Experience
Experience
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15. Feature Differences Between Notes & iNotes
• Key common features in both Notes & iNotes
●
Encrypted mail, offline access, follow up flags, doclinks, attention indicators, Sametime
integration, IBM Lotus Quickr™, IBM Connections™ Files integration, threads, recent
contacts, archive, calendar overlays, livetext, server-side viewers on IBM Doc™,
Connections integration, embedded experiences*, Notes links
• What Notes has that iNotes does not have
●
Notes application support (now with Notes Browser Plug-in no longer a limitation)
●
Color coded messages based on sender, import of contacts, paste images into editor,
integrated Symphony capabilities, customizable plug ins in side shelf, recent collaborations
• What iNotes has that Notes does not have
●
Scroll Hints, Mobile device access (without Traveler), ability to launch multiple instances,
Faster launch time
• Client feature comparison posted in Notes & Domino® wiki
* Intended for delivery with iNotes OpenSocial Component
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16. iNotes 9.0 Support Information
• Browser & Operating System Support
Microsoft Windows
® ®
Apple Macintosh
® ®
Linux®
XP Pro, Vista, 7 Win 8 OS 10.7, 10.8
®
RHED 6
Ubuntu 12 ®
Internet Explorer ® Safari
10.0, 9.0, 8.0 6.0 Firefox ®
Firefox ® Firefox ® 17 ESR or greater
17 ESR or greater 17 ESR or greater Chrome ®
Chrome ® Chrome ® 24 or greater
24 or greater 24 or greater
Firefox and Chrome are rapidly releasing new versions. iNotes statement on rapid browser releases:
●
Due to the increased rate at which vendors are now releasing new versions of their browsers, support for
browser updates will only be maintained for the most recent shipping release of iNotes. iNotes product testing
on new browser versions will continue at periodic intervals which may or may not align with the browser
vendor's release schedule. Should a problem be found when using a browser update with the most recent
release of iNotes, we will make every effort to resolve the issue. To expedite this resolution it is our
recommendation that you contact the browser vendor as well as IBM Support about the situation.
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17. IBM Connections Mail
“Being in mail without being in mail”
• Lightweight social messaging tool
• Provides simple, elegant Web mail and
calendar experience allowing people to
remain within IBM Connections
• Quickly manage incoming mail without
leaving your social context
• Make informed decisions in real-time
with a social approach that brings
information and expertise into easy and
immediate reach
• Delivered as a plug-in to IBM
Connections 4.0
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18. What We'll Cover
• Trends driving move to browsers
• Client considerations
• Application considerations
• Server considerations
• Wrap-up
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19. Application Considerations
• XPages
• Notes Browser Plug-in for Windows
19

20. Modernize with XPages
• XPages – Web 2.0 framework
●
Use industry standard Web development skills (HTML, CSS, and JavaScript)
●
Java-based framework facilitates reuse of Java libraries
●
One model for Web, Rich Client and Mobile
• Extend the reach of your Notes/Domino applications
●
Web browser
●
Mobile Web access
●
WebSphere Portal and Connections using iWidgets / OpenSocial Gadgets / Embedded Experience
• Notes/Domino apps → Social business apps
●
Integrate Connections and other social application services (e.g., Facebook, Twitter, Dropbox, etc.)
into XPages applications
●
Integrate Domino data and services into social business framework
– XPages as OpenSocial gadgets → Embedded Experience
– Support for Activity Streams
– Secured with SAML/OAuth
• Key decision criteria
●
Mobile Web access
●
Integration with other OpenSocial container apps
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21. Notes Browser Plug-In for Windows
• Designed to easily extend applications previously available only to Notes users out to
Web browser as well
• Allows applications to run in a browser with no design modification!
• Designed to be similar to other popular browser plug-ins in size, deployment, and
configuration needs
• Uses iNotes message composition screens on forwards
• Copy and paste document links (and copy as table) from Notes application into Web
editors
• Icons added to iNotes and Notes Browser Plug-in to easily switch between
• Minimal limitations
●
Windows only
●
Firefox, Internet Explorer
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22. IBM Notes Browser Plug-In Homepage
Link to iNotes integration
Link to iNotes integration
Recent Applications
Recent Applications
Workspace
Workspace
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23. IBM Notes Browser Plug-In
Notes Gutter
Notes Gutter
Selection
Selection
23

24. IBM Notes Browser Plug-In (cont.)
Allows capabilities of
Allows capabilities of
Notes rich text editor
Notes rich text editor
in the web
in the web
Notes Tables
Notes Tables
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25. What We'll Cover
• Trends driving move to browsers
• Client considerations
• Application considerations
• Server considerations
• Wrap-up
25

26. Server Considerations
• Admin considerations
• Optimizing for performance
• Secure deployment considerations
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27. Enabling iNotes Check List
• Enable HTTP on your Domino Servers
• Use Standard Mail8 (Mail8.ntf) or later Notes Mail Template
• Enable iNote Redirector Application
• Enable SSO with your other IBM Applications and Clustered Domino Servers
• Enable SSL for security between Domino and client browsers
• Deployment Considerations
●
Reverse Proxies
●
SSL VPN's
●
Web Load Balancer
●
Integration with Sametime / Files / Quickr
●
External Access
●
Local Content → iNotes
– Contacts
– Notebook
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28. Optimizing iNotes Performance
• Need to reflect the change in architecture from client/server to browser
●
Understand where & how the work takes place
– E.g., Notes is able to keep some internal Notes DB structures (like view indexes) open for an
extended period of time
– Check client browser settings, especially caching & security
• Upgrade to Domino 9.0 if running an older server release!
●
Significant CPU & disk I/O savings can be had
• Check server peak CPU usage
●
Don't extrapolate from one data point to infinity
– Ensure an apples-to-apples comparison
– Don’t double/triple current Domino CPU. CPU from user interaction is only a fraction. I.e., You may
have 25% CPU peaks, but only 5% is user triggered, so 2-3x would be 10-15%.
●
Server may be under-utilized and handle increased load
• Add CPU to upgradeable multi-CPU systems and virtual systems
●
Keeps server count equal and administration costs equal
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29. Optimizing iNotes Delivery
• Load balance mail files in a cluster
●
Reverse proxy or load balancer (sprayer)
●
Move subset of users to machine with more CPU
●
Client session failover
●
Server maintenance flexibility
• Web appliances for application acceleration
●
Cache Web content
●
Boost client performance and reduce load on Domino server
• Offload expensive http activity to common Web infrastructure
●
Move SSL and/or compression to a dedicated device
• Relatively small up-front costs to enable iNotes
●
Bandwidth and storage is approximately 1 to 1 (Notes to iNotes)
●
Possible up-front CPU cost, a small part of the email cost model
●
Possible Web load balancer cost
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30. Secure Access Outside the Firewall
• Virtual Private Network – VPN
●
Helps provide network level of security to only allow authorized
users in
• Reverse Proxy
●
Helps provide High Availability as well as Load Balancing
• SSL VPN
●
Secure Sockets Layer – SSL
– Help provides security from packet sniffers by encrypting
data over the network
●
Helps provide access control for mobile device users outside
the firewall
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31. What We'll Cover
• Trends driving move to browsers
• Client considerations
• Application considerations
• Server considerations
• Wrap-up
31

32. Where to Find More Information
IBM Notes and Domino Wiki
●
www-10.lotus.com/ldd/dominowiki.nsf
IBM Webcast - ibm.com/lotus
●
Customer case studies, downloads
Lotus Developer Domain - www.ibm.com/developerworks/lotus/
●
Lotus iNotes 8.5 Articles
●
iNotes Performance and Scalability Papers
IBM Redbooks & Red Papers
●
www.ibm.com/redbooks
– Lotus Domino Web Access Admin & Deployment Redbook
– Lotus Domino Web Access Customization Paper
OpenNTF
●
openntf.org
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33. 7 Key Points to Take Home
• Many trends driving the move to browser clients
• First understand the key differences between iNotes and Notes
• Have a plan to get your Notes applications on the Web (Notes
Browser Plug-in, XPages, etc.)
• Review the enabling iNotes checklist
• Review your Web infrastructure for iNotes
• Several ways to optimize iNotes for performance
• Options for secure access outside the firewall
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34. Your Turn!
Email: gargr@us.ibm.com Email: fosterj@us.ibm.com
Twitter: @RahulGSJ Twitter: @JeffPaulFoster
LinkedIn: linkedin.com/in/rgarg LinkedIn: linkedin.com/in/jefoster
Follow us:
Facebook.com/IBMiNotes
Twitter.com/IBMiNotes
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35. Legal disclaimer
© IBM Corporation 2013. All Rights Reserved.
The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of
any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or
otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms
and conditions of the applicable license agreement governing the use of IBM software.
References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any
time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the
effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results
similar to those stated here.
Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
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