This document discusses key concepts in interpersonal behavior and group dynamics. It covers psychological contracts, trust, prosocial behavior, organizational citizenship behavior, cooperation vs competition, and personal orientations. The main points are: - Psychological contracts can be transactional, focusing on short-term economic exchanges, or relational, involving long-term, widely defined relationships. - Trust can develop through calculus-based deterrence or identification-based acceptance. Meeting commitments and sharing values/goals promotes trust. - Prosocial behaviors like organizational citizenship and whistleblowing benefit others in an organization. Fair treatment encourages these behaviors. - Cooperation involves working together towards common goals, while competition aims to maximize personal gains at others' expense

1. Interpersonal Behaviour and Group Dynamics By: Raghav Malhotra MBA Gen. Presentation On INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH M.D.U. ROHTAK

4. Psychological Contracts

8. Organizational Citizenship Behavior

12. Personal Orientations Competitors People whose primary motive is doing better than others, besting them in open competition Individualists People who care almost exclusively about maximizing their own gain, and don’t care whether others do better or worse than themselves Cooperators People who are concerned with maximizing joint outcomes, getting as much as possible for their team Equalizers People who are primarily interested in minimizing the differences between themselves and others

30. INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH ROHTAK