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Marketing Risk Advisory Services




Riskpro India Ventures (P) Limited
        New Delhi, Mumbai, Bangalore




                      1
Who is Riskpro… Why us?


                 ABOUT US                                                    MISSION
   Riskpro is an organisation of member firms
    around India devoted to client service                   Provide integrated risk management
    excellence. Member firms offer wide range                 consulting services to mid-large sized
    of services in the field of risk management.              corporate /financial institutions in India
   Currently it has offices in three major cities           Be the preferred service provider for
    Mumbai, Delhi and Bangalore and alliances                 complete Governance, Risk and Compliance
    in other cities.                                          (GRC) solutions.
   Managed by experienced professionals with
    experiences spanning various industries.




         VALUE PROPOSITION                                            DIFFERENTIATORS
   You get quality advisory, normally delivered
    by large consulting firms, at fee levels                  Risk Management is our main focus
    charged by independent & small firms
                                                              Over 200 years of cumulative experience
   High quality deliverables
                                                              Hybrid Delivery model
   Multi-skilled & multi-disciplined organisation.
                                                              Ability to take on large and complex projects
   Timely completion of any task                              due to delivery capabilities
   Affordable alternative to large firms                     We Hold hands, not shake hands.

                                                      2
RiskPro Highlights

                          Large talent pool of risk experts, consultants and
                          associate partners in India with deep domain skills for
                          domestic and global clients

                11 service locations across Indian region with key
                offices in New Delhi, Mumbai and Bangalore


                               Deep expertise in consulting with over 200 years
                               of cumulative consulting experience



                Operating Groups:    Risk-Advisory,   Consulting,
                Training & HCMS


                              Service Lines : Credit, Operational, Fraud Risks,
                              ERM, Regulatory Compliance,           Outsourcing
                              Management, Corporate governance

                We are fastest growing risk consulting company
                and     have realistic plans to capture coming
                opportunities while competing with Big - 4’s for
                superior, unmatched, low cost services to our
                clients




                                                3
Riskpro’s Network Presence




                                          New Delhi



                                     Agra
                      Jaipur


              Ahmedabad
                                                        Kolkata
               Mumbai


                           Pune

                                            Hyderabad
               Bangalore


                                            Chennai


                                  Salem



                                              4
Market Dynamics- Trends & Challenges


   Intense competition is forcing companies to look for
    innovative solutions for increasing profits.
   Companies want to increase their geographical reach
    within same or incremental cost.
   Tougher regulatory environment requires control on what is
    being sold to whom and how.
   Increase sales    with   minimal   investments   in   new
    infrastructure.




                                 5
Market Needs

   Options to expand in unexplored markets with minimal cost
    overheads.
   Sales & Marketing are core drivers of growth and profits.
    Improvements in sales & marketing impact a company’s
    financial growth.
   Sales & Marketing cost represent significant expenditures
    in most organizations.
   Reviewing the efficiency and the effectiveness is a prudent
    part of management and financial discipline.




                                  6
Business Model – Sales Audit




   Auditing the people factor



       Auditing the customer factor



           Auditing the sales plan



                               7
Sales Audit

   Sales audit is an objective review of the structure, systems, style, staff,
    skills, strategy, and shared values of sales effort, with special
    emphasis on people and motivation (including compensation).
   The focus of a Sales audit is to advise sales management on :
            how to hire
            how to evaluate
            how to coach people
            how to develop effective sales strategies
            how to design and implement appropriate departmental structures and systems
            how to teach selling skills
            and how to develop effective sales management styles.




                                              8
Sales Audit Process

   Auditing the people factor involves meetings with both
    management and sales staff. It helps to assess the
    structure of the organization, skill assessment, identify
    areas requiring further training etc.
   Auditing the customer factor involves identifying how the
    sales staff perceives the customers, their wants and needs,
    their motivation to buy.
   Auditing the sales plan involves tracking the progress of
    long term strategies and sales tactics put in place to help
    achieve the business long term strategic goals.




                                 9
Sales Audit

   Sales audit is an objective review of the structure, systems, style, staff,
    skills, strategy, and shared values of sales effort, with special
    emphasis on people and motivation (including compensation).
   The focus of a Sales audit is to advise sales management on :
            how to hire
            how to evaluate
            how to coach people
            how to develop effective sales strategies
            how to design and implement appropriate departmental structures and systems
            how to teach selling skills
            and how to develop effective sales management styles.




                                              10
Sales Audit - Benefits

   Increase Productivity
   Reduce Costs
   Generate Higher Margins
   Sales Management
   Improves data Accuracy
   Employee Efficiency




                              11
Sales Audit - Coverage Area

   People
              Assessment of key sales and marketing personnel, from the executive team to the sales
               representatives.
   Processes
              Are current sales and marketing processes operating efficiently and maximizing profits ?
   Marketing
              Are marketing activities which are held accountable measured directly with sales
               increases?
   Measurements
              What are Key Performance Indicators (KPI’s) and are they being effectively measured,
               reported, and managed?
   Technology
              Are sales and marketing teams taking advantage of technology to maximize profitability?
   Strategy
              Is advantage of the most profitable market opportunities being taken currently?
              Is your strategy in line with your core values?



                                                      12
Sales Audit - Coverage Area cont...

   Culture
             Does marketing, sales and other key departments or individuals in your company
              communicate effectively with each other and what is their level of satisfaction and
              motivation?
   Sales Channels
             Are the most effective sales channels for service or product being utilized?
             Are current channels being effectively managed to maximize the relationship and
              profitability?
   Client Satisfaction
             Do clients share the same opinion of you as you do? How do they describe you as a
              company?
             Why did your clients choose you? What do they think of the sales process they
              experienced with your team?
   Compensation Plans
             Are management and staff effectively compensated to achieve sales targets?
             Is right balance between base and performance-based pay being achieved?




                                                   13
Sales Audit Process

    • Planning
                                 Auditing the people factor involves
1                                 meetings with both management and
                                  sales staff. It helps to assess the
    • Interviews & Analysis       structure of the organization, skill
2
                                  assessment, identify areas requiring
                                  further training, etc.
    • Reporting
3                                Auditing the customer factor involves
                                  identifying how the sales staff perceives
    • Implementation              the customers, their wants and needs,
4
                                  their motivation to buy.
    • Follow Up                  Auditing the sales plan involves tracking
5
                                  the progress of long term strategies and
                                  sale tactics put in place to help achieve
                                  the goals.



                                      14
Business Model – Marketing Audit


       1   • Marketing environmental audit
       2   • Marketing strategy audit
       3   • Marketing organization audit
       4   • Marketing system audit
       5   • Marketing productivity audit
       6   • Marketing functions audit

                              15
Marketing Audit Process

   Auditing marketing environment involves assessing the factors that
    affect the operation of the company and evaluate the customers need.
   Auditing marketing strategies involves evaluating the overall business
    goals and determining best strategies for growth based on market
    trends.
   Auditing marketing organization involves evaluating the different
    aspects of the companies marketing department including operations,
    marketing planning, analysis, implementation and control and the
    suitability to implement the strategy needed.
   Auditing marketing system involves evaluating if a company has
    appropriate and sufficient marketplace systems for market operation.
   Auditing marketing productivity involves in determining the marketing
    performance of the business by evaluating the profits & costs structure.
   Auditing marketing functions involves evaluating marketing mix
    framework comprising product, place, pricing and product offerings.


                                       16
Marketing Audit - Coverage




                             17
Marketing Audit

   The marketing audit is basically a structured analysis and review of current
    marketing activities carried out through an examination of marketing strategies,
    tactics and objectives.


   Modern technologies of marketing audit are focused on the creativity of
    projects. The task of marketing audit is to give an impetus to development and
    minimize risks.


   Marketing audit estimates the company's expenditure efficiency of marketing
    activities. Marketing events include advertising, PR, exhibition and conference
    activities, as well as special sponsorship projects, information and
    communications projects, charity projects.




                                           18
Marketing Audit - Benefits

   Marketing audit helps in controlling business and assessing its productivity and
    efficiency without hampering implementation of important and challenging
    projects.
   Marketing    audit    is   the    tool        to   reduce   marketing   budgets.

   The marketing audit also proves to be an extremely useful tool when
    contemplating market entry as it allows management team to assess the
    attractiveness of the market in which it seeks to enter.
   It helps in fine-tuning current strategies and plans to help increase market
    share.
   May reveal new, unknown or neglected markets.
   May focus communication of a consistent message to the right customers.




                                             19
External Marketing Audit

   The external audit takes into consideration the overall macro environment such
    as political, economic, social/cultural, technological, environmental and legal
    factors that may or may not affect business activities.
   The external audit and analysis allows to:
            Identify future events
            Identify threats and opportunities
            Identify strategic uncertainties in the market
            Identify any drifting or deviations from your original ‘plan’, that may occur

   Factors considered :
            substitutes that could replace product or service
            changes in consumer lifestyles and values
            market size, growth and profits
            major market segments, their expected growth rates and which segments provide the
             greatest opportunity to meet objectives




                                                       20
Internal Marketing Audit

   Internal audit takes a close examination of current business situation,
    how profitable is company and how this may affect marketing
    effectiveness and marketing mix.


   The internal marketing audit focuses on the following areas:
             Strategy – is it realistic?
            Organisational structure – how does it operate and does it work?
            Systems – focus on the efficiency of the planning system
            Productivity – are the products profitable and is the organisation operationally
             efficient?
            Functions – examines the details of the marketing tools




                                                21
Marketing Audit Process

   Auditing marketing environment involves assessing the factors that
    affect the operation of the company and evaluate the customers need.
   Auditing marketing strategies involves evaluating the overall business
    goals and determining best strategies for growth based on market
    trends.
   Auditing marketing organization involves evaluating the different
    aspects of the companies marketing department including operations,
    marketing planning, analysis, implementation and control and the
    suitability to implement the strategy needed.
   Auditing marketing system involves evaluating if a company has
    appropriate and sufficient marketplace systems for market operation.
   Auditing marketing productivity involves in determining the marketing
    performance of the business by evaluating the profits & costs structure.
   Auditing marketing functions involves evaluating marketing mix
    framework comprising product, place, price and promotion


                                       22
Delivery Model




     Agree on objectives,                  Prepare and present
                            Collect data
     scope and approach                          reports




                                 23
Our Business - Risk Consulting Services


      Business Risks      Strategic Roadmap
                                               Corporate Structure
      Feasibility Study        Elements



                           Economic and          Environment
     Sectoral FDI Laws
                           Financial Laws       Protection Acts




                                              Indian Corporate and
     Corporate Taxation   Employment Laws
                                                Commercial Laws




                                                   Regulatory
        Payroll Tax          Indirect Tax
                                                  Compliances



                                    24
Feasibility Study – Risk Consulting
Phase / Risk Factor                              Riskpro Offerings
Political and security risk analysis             Anticipate, plan for and gain competitive advantage from
                                                 the variety of local political environment, regulatory
                                                 requirements for organisations and security related risks
                                                 across different regional Jurisdictions


Due diligence                                    Understand the business environment dynamics and
                                                 ensure an elaborate due diligence supports new business
                                                 initiatives

Threat , Risk assessment & Project Feasibility   Identify and prioritize the most relevant threats and key
                                                 political, security and social issues to the project before
                                                 initiation of new projects and ventures.

Business Risks                                   The competition landscape, business feasibility review and
                                                 business assessment plans.


Regulatory environment                           Scan of the regulatory environment with cross functional
                                                 compliance requirements and linkages to global regulatory
                                                 best practices


                                                        25
Riskpro Clients                                                                                    Our Clients


Banking/
Insurance




Corporate
MNC




Banking
Intl




Consulting
IT / Others




                      *Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                      26
Team Experiences                                                                                          Our Experiences




                           Our team members have worked at world class Companies

 *Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                                     27
RESUMES – Our team                                                                      Credentials

                 Co-Founder - Riskpro
                 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Manoj Jain


                 Over 10 years international experience – 6 years in Bahrain and 4 years USA
                 15 years exp in risk management consulting and internal audits, Specialization in
                  Operational Risk, Basel II, Sox and Control design
                 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
                  Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
                 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)


                 Co- Founder - Riskpro
                 CA (India), MBA (Netherlands), CIA (USA)
 Rahul Bhan




                 Over 15 years of extensive internal and external audit experience in India and
                  abroad.
                 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
                  Kuwait, Deloitte Netherlands and KPMG India.
                 Worked with clients in a wide variety of industries and countries including trading,
                  retail and consumer goods, NGO, manufacturing and banking and finance. Major
                  clients include banks, investment companies, manufacturing organizations,
                  aviation etc.


                                                      28
RESUMES - Our team                                                                                 Credentials


                     Co-Founder - Riskpro
 Casper Abraham

                     PGD (Electrical & Electronics & Computer Programming)
                     30 years of experience in Information & Communications Technology (ICT) Solutions
                      for Retail, Garments, Manufacturing, Services Industries.
                     Has created Companies, Divisions, Products, Brands, Teams & Markets.
                     Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
                     Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
                      Modeling & Balanced Scorecard
                     Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,

                     Sr Vice President – Risk Management
                      MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM
 Hemant Seigell




                  

                     Professional with 17 years of rich experience into diverse Consumer finance/ Lending
                      operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
                      Housing finance in BFSI industry having successfully led key business strategic
                      engagements across multi-product environment in APAC, Australia and US regions.
                     Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
                     Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate
                      Risk management.
                     Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.



                                                             29
RESUMES - Our team                                                                              Credentials


                    Head - Insurance Risk Advisory services
                    B.sc, Associate of Indian Institute of Insurance
                     Licensed Category A Insurance surveyor
 R. Gupta


                 

                    26 years of experience in Insurance advisory services, Loss adjusting for large
                     corporates,Claims management.
                    Has assessed more than 4500 high value insurance claims across various industry
                     sectors.
                    Risk management inspection
                    Valuations of fixed assets for insurance purpose.


                    Head - Human Capital Management
 Nilesh Bhatia




                    Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
                     Leadership, Trained on interviewing skills and Whole Message Model.
                    Over two decades of international, multi-cultural experience in finance and human resources
                     viz. internal audit, accounting operations, accounting process review & re-designing, risk
                     management, business solutioning, six sigma projects, talent acquisition, talent retention,
                     organization design/redesigning, compensation and appraisal processing, employee and
                     customer satisfaction surveys, knowledge management and finance services.
                    Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
                     USA, Fidelity International and Macquarie Global Finance Services India.



                                                            30
RESUMES - Our team                                                                               Credentials

                       Head – Taxation Risk Advisory
 Rajesh Jhalani

                       B.Com, FCA
                       Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
                        and Mehrotra
                       Over 19 years of experience in the field of Audit, Taxation, Company law matters.
                       Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
                        India etc.

                    President – Banking & Financial Services
                       A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics),
 Sivaramakrishnan




                        CWA, CAIIB
                       Combined experience of 25+ years in corporate banking, risk management,
                        international trade finance, development of risk rating models, project finance, credit
                        monitoring and NPA management
                       Since 2006 conducting open / in-house training on the above domains to all Top
                        public/ new and old private sector banks, top MNC banks (India and abroad), leading
                        NBFCs and corporates in manufacturing and financial services space; Worked on IFC
                        (World Bank) funded projects for MSMEs in India and abroad
                       Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award
                        continuously two years during his tenure; widely travelled abroad for business
                        relations, seminars, offering training, investor meetings, NYSE listing and for
                        processes involving establishment of representative Office in USA


                                                             31
RESUMES - Our team                                                                           Credentials

                  Executive Vice President – Risk Management ( Banking & Financial Services)
                     A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable
                      domestic and international experience
 Kashi Banerjee



                     An aggregate experience of 24+ years across industry, mainly BFSI in several
                      functional areas including Retail and Commercial Banking, Corporate Lending, team
                      member of the Business Process Re-Engineering project (BPR); conceptualizing and
                      setting up shared services centres for centralized operations for the Bank in India.
                     Management through ERM framework overseeing all key areas of the business
                      through various Operational Risk tools like KRI / RCSA matrices. Managing of major
                      project implementation of Basel II and Compliance risk framework
                     Directing, reviewing and advising Board of Directors on various compliance issues and
                      representing the bank to the Central Bank regulatory offices.
                     Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai
                      Holdings ( subsidiary)
                  Consultant – Information Security & IT Governance
 Anjay Agarwal




                   LLB, CA, CISA, CWA, CS, CFE and others

                   Over 15 years of experience in the field of Audit, Taxation, Investigations.

                   Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime
                     Investigations, IS Forensics
                   International Committee Member of Governmental and Regulatory Agencies
                     Board and Academic Relations Committee of ISACA, USA


                                                          32
RESUMES - Our team                                                                                                    Credentials

                        Executive Vice President – Risk Management ( Banking & Financial Services)
 Vijayan Govindarajan

                           Professional Risk Manager with considerable domestic and international experience
                           An aggregate experience of 30 + years across industry, mainly Banking in several functional areas
                            including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial
                            Services.
                           Track record of setting up of excellence in the set-up, and management of credit and operational risk,
                            compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking
                            entities in the Middle East.
                           Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management
                            module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking
                            software implementations
                           Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank
                            Bahrain as AGM Risk Management.


                            Specialist Risk Consultant – ERP & IT Compliance
 Gourav Ladha




                            SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained
                             (from SAP India)
                            Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for
                             ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc
                            Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security &
                             Segregation of Duties Control Audit, ERP Trainings,
                            Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail,
                             Telecommunication to IT Services
                            Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services




                                                                           33
RESUMES - Our team                                                                                      Credentials

                         Vice President & Head – IT Risk Advisory
 Ravikiran Bhandari

                         Over 14+ Years of Experience in Information Security and Risk Management & CISM
                          certified
                         Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at
                          Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs
                         Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,
                          Retail, Hi-Tech & Telecom, and Automobile
                         Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about
                          leading ethical hackers in India and published several articles in Print and Online Media
                         Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint
                          Ventures across several countries in the world including US, UK, China, Germany

                          Vice President – Legal Risk Advisory
 Aashish Srivastava




                      

                         B.B.A. LL.B. (Hons.)
                         About half a decade experience in legal services to client’s with respect to Contract
                          and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private
                          Equity Investment Transactions, Real Estate & Infrastructure, Energy and General
                          Corporate.
                         Have advised various social enterprises and start ups in setting up business in
                          India.
                         Worked for the leading law firms of India such as FoxMandal Little.



                                                                  34
RESUMES - Our team                                                                                       Credentials

                        Vice President – Riskpro India
 Phanindra Prakash

                        FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]
                        Over 16 years of extensive consulting experience which includes financial & systems audit,
                         process transformation, implementation of internal controls, SOX compliance, fraud audits
                         & due diligence, US-India taxation
                        Engaged in consulting roles as trusted advisor to finance, internal audit and information
                         technology executives of multiple Fortune 1000 companies with project sites in US,
                         Canada, Europe & Asia
                        Worked with E&Y and Deloitte Consulting in USA
                        Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,
                         Imation, Albertsons,


                        EVP and Head – Telecom Risk Advisory
                        M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping
                         University/Sweden; Lead Auditor (BVQI).
 Asok Sit




                        Over 30 years on International experience in networks and mobile Handsets from top
                         global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and
                         based mostly in its head quarter locations in India, EU, USA.
                        Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for
                         competitive advantage, customer delight and sustainability; key skill sets are Engagement,
                         Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like
                         CMMI, TL9000, Six Sigma, ISO, SAS 70 etc.



                                                                  35
RESUMES - Our team                                                                                  Credentials

                       Executive Vice President – Riskpro India
 Siddhartha Ghosh

                       CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)
                       Over 25 years of extensive audit and industry experience which includes 19 years with
                        Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls-
                        Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal,
                        Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP,
                        Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration,
                        Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.
                       Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian
                        corporate houses
                       Worked with McNally Bharat Engineering Company Ltd for 4 years




                                                               36
RESUMES - PARTNERSHIPS
                     Specialist Risk Consultant – Business Continuity
Andrew Hiles

                     Founder and 15-year Chairman of Survive, the first international user group for Business
                      Continuity professionals
                     Founding director and first Fellow of the Business Continuity Institute
                     Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
                      Business Continuity and ICT Disaster Recovery Management
                     Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
                      Manufacturing, Retail, Hi-Tech & Telecom
                     Western Press Award for services to business, 1994; BCI/CIR nomination for
                      lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
                      2004, Washington DC.

                     Specialist Risk Consultant – Enterprise Risk Management
Chris E. Mandel




                     Highly skilled risk and insurance professional with 25 years of experience designing,
                      developing and implementing large, global corporate risk management programs for Fortune
                      500 firms.
                     Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-
                      founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
                     Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon
                      Global and American National Red Cross
                     Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual
                      Insurance Co.
                     2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for
                      “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management
                      Society, Inc.

                                                            37
RESUMES - PARTNERSHIPS

                   Founder Director – Virtuoso Sales Solution
Munish Chawla

                   Associate member of the Institute of Cost & Works Accountants of India.
                   Founder Director of Virtuoso Sales Solution Ltd –providing outsourcing Sales & Marketing
                    services through virtual environment .
                   Professional with over 20 years of intense experience in the financial services industry
                    specializing in Non-Resident Indian Business, Private Banking and Distribution of Retail
                    Banking & third party Products
                   Past experience include Head of Non Resident Business at Citigroup Wealth Advisors,
                    Head of Non Resident Indian Business at Rak Bank in Dubai, Regional Sales Head for
                    Delhi and Andhra Regions of ICICI Bank’s
                   Additional experience of senior positions in Non Banking Finance Companies looking after
                    distribution of Retail Assets & Liability Products and Merchant Banking.




                                                         38
RESUMES - Advisors                                                                                 Credentials

                      Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India
 Mr. MP Mehrorta

                      B.Com, FCA, LLB
                      Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.
                      Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy
                       Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of
                       Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour,
                       Govt. of India, New Delhi.
                      Ex - Director, Canara Bank


                      Practicing chartered accountant in Delhi
                      CA, ICWA
 Mr. PK Gupta




                      Over 35 years of professional experience.
                      Trustee, Kargil Shaheed Smarak Samiti
                      Hon. Treasurer, World Academy of Spiritual Sciences (WASS).
                      Panel Arbitrator, International Centre for Alternative Dispute Resolution
                      Arbitrator, Cement Corporation of India
                      Arbitrator, Bombay Stock Exchange Limited
                      Arbitrator, Central Depository Services (India) Limited
                      Arbitrator’s Panel of Indian Council of Arbitration



                                                                   39
Key Contacts
Corporate                     Mumbai                     Delhi                       Bangalore
 Riskpro India Ventures (P)   Manoj Jain                 Rahul Bhan                  Casper Abraham
          Limited             Director                   Director                    Director
                              M- 98337 67114             M- 99680 05042              M- 98450 61870
       info@riskpro.in        manoj.jain@riskpro.in      rahul.bhan@riskpro.in       casper.abraham@riskpro.in
       www.riskpro.in
                              Shriram Gokte              Hemant Seigell              Vijayan Govindarajan
                              EVP - Risk Management      SVP – Risk Management       EVP – Risk Management
   C 561, Defence colony                                 M- 99536 97905              M- 99166 63652
                              M- 98209 94063
     New Delhi 110024         shriram.gokte@riskpro.in   hemant.seigell@riskpro.in   vijayan.govindarajan@riskpro.in

                              Sivaramakrishnan                                       Ravikiran Bhandari          VP – IT
                              President – Banking & FS                               Risk Advisory
                              M- 98690 19311                                         M- 99001 69562
                              smaran.iyer@riskpro.in                                 ravikiran.bhandari@riskpro.in

Ghaziabad / Noida             Chennai                    Kolkata                     Gurgaon
Siddhartha Ghosh              R. Muralidharan            Kashi Banerjee              Nilesh Bhatia
EVP - Finance                 EVP – Risk Management      EVP – Risk Management       Head – Human Capital Mgt.
M- 9810058072                 M- 95660 77326             M- 98304 75375              M- 98182 93434
Siddhartha.Ghosh@riskpro.in   murali@riskpro.in          kashi.banerjee@riskpro.in   nilesh.bhatia@riskpro.in

R Gupta - Insurance Risk                                                             Asok Sit
M- 98101 07387                                                                       EVP – Telecom Risk Advisory
                                                                                     M- 98105 03463
                                                                                     asok.sit@riskpro.in
Pune                          Salem                      Ahmedabad                   Hyderabad / Agra
M.L. Jain                     Chandrasekeran             Maulik Manakiwala           Phanindra Prakash (Hyderabad)
Principal – Strategy Risk     Recruitment franchisee     Member Firm                 Member Firm
M- 98220 11987                M – 94435 99132            M – 98256 40046             M- 95500 61616
mljain@riskpro.in
                                                         Gourav Ladha                Alok Kumar Agarwal (Agra)
                                                         Sap 40
                                                             Risk Advisory           Member Firm
                                                         M- 97129 52955              M- 99971 65253

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Marketing risk advisory brochure 2013 riskpro

  • 1. Marketing Risk Advisory Services Riskpro India Ventures (P) Limited New Delhi, Mumbai, Bangalore 1
  • 2. Who is Riskpro… Why us? ABOUT US MISSION  Riskpro is an organisation of member firms around India devoted to client service  Provide integrated risk management excellence. Member firms offer wide range consulting services to mid-large sized of services in the field of risk management. corporate /financial institutions in India  Currently it has offices in three major cities  Be the preferred service provider for Mumbai, Delhi and Bangalore and alliances complete Governance, Risk and Compliance in other cities. (GRC) solutions.  Managed by experienced professionals with experiences spanning various industries. VALUE PROPOSITION DIFFERENTIATORS  You get quality advisory, normally delivered by large consulting firms, at fee levels  Risk Management is our main focus charged by independent & small firms  Over 200 years of cumulative experience  High quality deliverables  Hybrid Delivery model  Multi-skilled & multi-disciplined organisation.  Ability to take on large and complex projects  Timely completion of any task due to delivery capabilities  Affordable alternative to large firms  We Hold hands, not shake hands. 2
  • 3. RiskPro Highlights Large talent pool of risk experts, consultants and associate partners in India with deep domain skills for domestic and global clients 11 service locations across Indian region with key offices in New Delhi, Mumbai and Bangalore Deep expertise in consulting with over 200 years of cumulative consulting experience Operating Groups: Risk-Advisory, Consulting, Training & HCMS Service Lines : Credit, Operational, Fraud Risks, ERM, Regulatory Compliance, Outsourcing Management, Corporate governance We are fastest growing risk consulting company and have realistic plans to capture coming opportunities while competing with Big - 4’s for superior, unmatched, low cost services to our clients 3
  • 4. Riskpro’s Network Presence New Delhi Agra Jaipur Ahmedabad Kolkata Mumbai Pune Hyderabad Bangalore Chennai Salem 4
  • 5. Market Dynamics- Trends & Challenges  Intense competition is forcing companies to look for innovative solutions for increasing profits.  Companies want to increase their geographical reach within same or incremental cost.  Tougher regulatory environment requires control on what is being sold to whom and how.  Increase sales with minimal investments in new infrastructure. 5
  • 6. Market Needs  Options to expand in unexplored markets with minimal cost overheads.  Sales & Marketing are core drivers of growth and profits.  Improvements in sales & marketing impact a company’s financial growth.  Sales & Marketing cost represent significant expenditures in most organizations.  Reviewing the efficiency and the effectiveness is a prudent part of management and financial discipline. 6
  • 7. Business Model – Sales Audit Auditing the people factor Auditing the customer factor Auditing the sales plan 7
  • 8. Sales Audit  Sales audit is an objective review of the structure, systems, style, staff, skills, strategy, and shared values of sales effort, with special emphasis on people and motivation (including compensation).  The focus of a Sales audit is to advise sales management on :  how to hire  how to evaluate  how to coach people  how to develop effective sales strategies  how to design and implement appropriate departmental structures and systems  how to teach selling skills  and how to develop effective sales management styles. 8
  • 9. Sales Audit Process  Auditing the people factor involves meetings with both management and sales staff. It helps to assess the structure of the organization, skill assessment, identify areas requiring further training etc.  Auditing the customer factor involves identifying how the sales staff perceives the customers, their wants and needs, their motivation to buy.  Auditing the sales plan involves tracking the progress of long term strategies and sales tactics put in place to help achieve the business long term strategic goals. 9
  • 10. Sales Audit  Sales audit is an objective review of the structure, systems, style, staff, skills, strategy, and shared values of sales effort, with special emphasis on people and motivation (including compensation).  The focus of a Sales audit is to advise sales management on :  how to hire  how to evaluate  how to coach people  how to develop effective sales strategies  how to design and implement appropriate departmental structures and systems  how to teach selling skills  and how to develop effective sales management styles. 10
  • 11. Sales Audit - Benefits  Increase Productivity  Reduce Costs  Generate Higher Margins  Sales Management  Improves data Accuracy  Employee Efficiency 11
  • 12. Sales Audit - Coverage Area  People  Assessment of key sales and marketing personnel, from the executive team to the sales representatives.  Processes  Are current sales and marketing processes operating efficiently and maximizing profits ?  Marketing  Are marketing activities which are held accountable measured directly with sales increases?  Measurements  What are Key Performance Indicators (KPI’s) and are they being effectively measured, reported, and managed?  Technology  Are sales and marketing teams taking advantage of technology to maximize profitability?  Strategy  Is advantage of the most profitable market opportunities being taken currently?  Is your strategy in line with your core values? 12
  • 13. Sales Audit - Coverage Area cont...  Culture  Does marketing, sales and other key departments or individuals in your company communicate effectively with each other and what is their level of satisfaction and motivation?  Sales Channels  Are the most effective sales channels for service or product being utilized?  Are current channels being effectively managed to maximize the relationship and profitability?  Client Satisfaction  Do clients share the same opinion of you as you do? How do they describe you as a company?  Why did your clients choose you? What do they think of the sales process they experienced with your team?  Compensation Plans  Are management and staff effectively compensated to achieve sales targets?  Is right balance between base and performance-based pay being achieved? 13
  • 14. Sales Audit Process • Planning  Auditing the people factor involves 1 meetings with both management and sales staff. It helps to assess the • Interviews & Analysis structure of the organization, skill 2 assessment, identify areas requiring further training, etc. • Reporting 3  Auditing the customer factor involves identifying how the sales staff perceives • Implementation the customers, their wants and needs, 4 their motivation to buy. • Follow Up  Auditing the sales plan involves tracking 5 the progress of long term strategies and sale tactics put in place to help achieve the goals. 14
  • 15. Business Model – Marketing Audit 1 • Marketing environmental audit 2 • Marketing strategy audit 3 • Marketing organization audit 4 • Marketing system audit 5 • Marketing productivity audit 6 • Marketing functions audit 15
  • 16. Marketing Audit Process  Auditing marketing environment involves assessing the factors that affect the operation of the company and evaluate the customers need.  Auditing marketing strategies involves evaluating the overall business goals and determining best strategies for growth based on market trends.  Auditing marketing organization involves evaluating the different aspects of the companies marketing department including operations, marketing planning, analysis, implementation and control and the suitability to implement the strategy needed.  Auditing marketing system involves evaluating if a company has appropriate and sufficient marketplace systems for market operation.  Auditing marketing productivity involves in determining the marketing performance of the business by evaluating the profits & costs structure.  Auditing marketing functions involves evaluating marketing mix framework comprising product, place, pricing and product offerings. 16
  • 17. Marketing Audit - Coverage 17
  • 18. Marketing Audit  The marketing audit is basically a structured analysis and review of current marketing activities carried out through an examination of marketing strategies, tactics and objectives.  Modern technologies of marketing audit are focused on the creativity of projects. The task of marketing audit is to give an impetus to development and minimize risks.  Marketing audit estimates the company's expenditure efficiency of marketing activities. Marketing events include advertising, PR, exhibition and conference activities, as well as special sponsorship projects, information and communications projects, charity projects. 18
  • 19. Marketing Audit - Benefits  Marketing audit helps in controlling business and assessing its productivity and efficiency without hampering implementation of important and challenging projects.  Marketing audit is the tool to reduce marketing budgets.  The marketing audit also proves to be an extremely useful tool when contemplating market entry as it allows management team to assess the attractiveness of the market in which it seeks to enter.  It helps in fine-tuning current strategies and plans to help increase market share.  May reveal new, unknown or neglected markets.  May focus communication of a consistent message to the right customers. 19
  • 20. External Marketing Audit  The external audit takes into consideration the overall macro environment such as political, economic, social/cultural, technological, environmental and legal factors that may or may not affect business activities.  The external audit and analysis allows to:  Identify future events  Identify threats and opportunities  Identify strategic uncertainties in the market  Identify any drifting or deviations from your original ‘plan’, that may occur  Factors considered :  substitutes that could replace product or service  changes in consumer lifestyles and values  market size, growth and profits  major market segments, their expected growth rates and which segments provide the greatest opportunity to meet objectives 20
  • 21. Internal Marketing Audit  Internal audit takes a close examination of current business situation, how profitable is company and how this may affect marketing effectiveness and marketing mix.  The internal marketing audit focuses on the following areas:  Strategy – is it realistic?  Organisational structure – how does it operate and does it work?  Systems – focus on the efficiency of the planning system  Productivity – are the products profitable and is the organisation operationally efficient?  Functions – examines the details of the marketing tools 21
  • 22. Marketing Audit Process  Auditing marketing environment involves assessing the factors that affect the operation of the company and evaluate the customers need.  Auditing marketing strategies involves evaluating the overall business goals and determining best strategies for growth based on market trends.  Auditing marketing organization involves evaluating the different aspects of the companies marketing department including operations, marketing planning, analysis, implementation and control and the suitability to implement the strategy needed.  Auditing marketing system involves evaluating if a company has appropriate and sufficient marketplace systems for market operation.  Auditing marketing productivity involves in determining the marketing performance of the business by evaluating the profits & costs structure.  Auditing marketing functions involves evaluating marketing mix framework comprising product, place, price and promotion 22
  • 23. Delivery Model Agree on objectives, Prepare and present Collect data scope and approach reports 23
  • 24. Our Business - Risk Consulting Services Business Risks Strategic Roadmap Corporate Structure Feasibility Study Elements Economic and Environment Sectoral FDI Laws Financial Laws Protection Acts Indian Corporate and Corporate Taxation Employment Laws Commercial Laws Regulatory Payroll Tax Indirect Tax Compliances 24
  • 25. Feasibility Study – Risk Consulting Phase / Risk Factor Riskpro Offerings Political and security risk analysis Anticipate, plan for and gain competitive advantage from the variety of local political environment, regulatory requirements for organisations and security related risks across different regional Jurisdictions Due diligence Understand the business environment dynamics and ensure an elaborate due diligence supports new business initiatives Threat , Risk assessment & Project Feasibility Identify and prioritize the most relevant threats and key political, security and social issues to the project before initiation of new projects and ventures. Business Risks The competition landscape, business feasibility review and business assessment plans. Regulatory environment Scan of the regulatory environment with cross functional compliance requirements and linkages to global regulatory best practices 25
  • 26. Riskpro Clients Our Clients Banking/ Insurance Corporate MNC Banking Intl Consulting IT / Others *Any trademarks or logos used throughout this presentation are the property of their respective owners 26
  • 27. Team Experiences Our Experiences Our team members have worked at world class Companies *Any trademarks or logos used throughout this presentation are the property of their respective owners 27
  • 28. RESUMES – Our team Credentials  Co-Founder - Riskpro  CA, CPA, MBA-Finance (USA), FRM (GARP) Manoj Jain  Over 10 years international experience – 6 years in Bahrain and 4 years USA  15 years exp in risk management consulting and internal audits, Specialization in Operational Risk, Basel II, Sox and Control design  Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain), Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)  Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)  Co- Founder - Riskpro  CA (India), MBA (Netherlands), CIA (USA) Rahul Bhan  Over 15 years of extensive internal and external audit experience in India and abroad.  Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young Kuwait, Deloitte Netherlands and KPMG India.  Worked with clients in a wide variety of industries and countries including trading, retail and consumer goods, NGO, manufacturing and banking and finance. Major clients include banks, investment companies, manufacturing organizations, aviation etc. 28
  • 29. RESUMES - Our team Credentials  Co-Founder - Riskpro Casper Abraham  PGD (Electrical & Electronics & Computer Programming)  30 years of experience in Information & Communications Technology (ICT) Solutions for Retail, Garments, Manufacturing, Services Industries.  Has created Companies, Divisions, Products, Brands, Teams & Markets.  Consulting in Business, Technology, Marketing & Sales & Strategic Planning.  Advisory, Training, Workshops & Implementation in Systems Thinking, Systems Modeling & Balanced Scorecard  Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,  Sr Vice President – Risk Management MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM Hemant Seigell   Professional with 17 years of rich experience into diverse Consumer finance/ Lending operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting & Housing finance in BFSI industry having successfully led key business strategic engagements across multi-product environment in APAC, Australia and US regions.  Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank  Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate Risk management.  Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance. 29
  • 30. RESUMES - Our team Credentials  Head - Insurance Risk Advisory services  B.sc, Associate of Indian Institute of Insurance Licensed Category A Insurance surveyor R. Gupta   26 years of experience in Insurance advisory services, Loss adjusting for large corporates,Claims management.  Has assessed more than 4500 high value insurance claims across various industry sectors.  Risk management inspection  Valuations of fixed assets for insurance purpose.  Head - Human Capital Management Nilesh Bhatia  Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational Leadership, Trained on interviewing skills and Whole Message Model.  Over two decades of international, multi-cultural experience in finance and human resources viz. internal audit, accounting operations, accounting process review & re-designing, risk management, business solutioning, six sigma projects, talent acquisition, talent retention, organization design/redesigning, compensation and appraisal processing, employee and customer satisfaction surveys, knowledge management and finance services.  Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express USA, Fidelity International and Macquarie Global Finance Services India. 30
  • 31. RESUMES - Our team Credentials  Head – Taxation Risk Advisory Rajesh Jhalani  B.Com, FCA  Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra and Mehrotra  Over 19 years of experience in the field of Audit, Taxation, Company law matters.  Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of India etc. President – Banking & Financial Services  A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics), Sivaramakrishnan CWA, CAIIB  Combined experience of 25+ years in corporate banking, risk management, international trade finance, development of risk rating models, project finance, credit monitoring and NPA management  Since 2006 conducting open / in-house training on the above domains to all Top public/ new and old private sector banks, top MNC banks (India and abroad), leading NBFCs and corporates in manufacturing and financial services space; Worked on IFC (World Bank) funded projects for MSMEs in India and abroad  Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award continuously two years during his tenure; widely travelled abroad for business relations, seminars, offering training, investor meetings, NYSE listing and for processes involving establishment of representative Office in USA 31
  • 32. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services)  A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable domestic and international experience Kashi Banerjee  An aggregate experience of 24+ years across industry, mainly BFSI in several functional areas including Retail and Commercial Banking, Corporate Lending, team member of the Business Process Re-Engineering project (BPR); conceptualizing and setting up shared services centres for centralized operations for the Bank in India.  Management through ERM framework overseeing all key areas of the business through various Operational Risk tools like KRI / RCSA matrices. Managing of major project implementation of Basel II and Compliance risk framework  Directing, reviewing and advising Board of Directors on various compliance issues and representing the bank to the Central Bank regulatory offices.  Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai Holdings ( subsidiary) Consultant – Information Security & IT Governance Anjay Agarwal  LLB, CA, CISA, CWA, CS, CFE and others  Over 15 years of experience in the field of Audit, Taxation, Investigations.  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime Investigations, IS Forensics  International Committee Member of Governmental and Regulatory Agencies Board and Academic Relations Committee of ISACA, USA 32
  • 33. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services) Vijayan Govindarajan  Professional Risk Manager with considerable domestic and international experience  An aggregate experience of 30 + years across industry, mainly Banking in several functional areas including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial Services.  Track record of setting up of excellence in the set-up, and management of credit and operational risk, compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking entities in the Middle East.  Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking software implementations  Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank Bahrain as AGM Risk Management.  Specialist Risk Consultant – ERP & IT Compliance Gourav Ladha  SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained (from SAP India)  Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc  Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security & Segregation of Duties Control Audit, ERP Trainings,  Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail, Telecommunication to IT Services  Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services 33
  • 34. RESUMES - Our team Credentials  Vice President & Head – IT Risk Advisory Ravikiran Bhandari  Over 14+ Years of Experience in Information Security and Risk Management & CISM certified  Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs  Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing, Retail, Hi-Tech & Telecom, and Automobile  Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about leading ethical hackers in India and published several articles in Print and Online Media  Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint Ventures across several countries in the world including US, UK, China, Germany Vice President – Legal Risk Advisory Aashish Srivastava   B.B.A. LL.B. (Hons.)  About half a decade experience in legal services to client’s with respect to Contract and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private Equity Investment Transactions, Real Estate & Infrastructure, Energy and General Corporate.  Have advised various social enterprises and start ups in setting up business in India.  Worked for the leading law firms of India such as FoxMandal Little. 34
  • 35. RESUMES - Our team Credentials  Vice President – Riskpro India Phanindra Prakash  FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]  Over 16 years of extensive consulting experience which includes financial & systems audit, process transformation, implementation of internal controls, SOX compliance, fraud audits & due diligence, US-India taxation  Engaged in consulting roles as trusted advisor to finance, internal audit and information technology executives of multiple Fortune 1000 companies with project sites in US, Canada, Europe & Asia  Worked with E&Y and Deloitte Consulting in USA  Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton, Imation, Albertsons,  EVP and Head – Telecom Risk Advisory  M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping University/Sweden; Lead Auditor (BVQI). Asok Sit  Over 30 years on International experience in networks and mobile Handsets from top global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and based mostly in its head quarter locations in India, EU, USA.  Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for competitive advantage, customer delight and sustainability; key skill sets are Engagement, Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like CMMI, TL9000, Six Sigma, ISO, SAS 70 etc. 35
  • 36. RESUMES - Our team Credentials  Executive Vice President – Riskpro India Siddhartha Ghosh  CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)  Over 25 years of extensive audit and industry experience which includes 19 years with Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls- Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal, Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP, Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration, Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.  Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian corporate houses  Worked with McNally Bharat Engineering Company Ltd for 4 years 36
  • 37. RESUMES - PARTNERSHIPS  Specialist Risk Consultant – Business Continuity Andrew Hiles  Founder and 15-year Chairman of Survive, the first international user group for Business Continuity professionals  Founding director and first Fellow of the Business Continuity Institute  Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and Business Continuity and ICT Disaster Recovery Management  Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy, Manufacturing, Retail, Hi-Tech & Telecom  Western Press Award for services to business, 1994; BCI/CIR nomination for lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine, 2004, Washington DC.  Specialist Risk Consultant – Enterprise Risk Management Chris E. Mandel  Highly skilled risk and insurance professional with 25 years of experience designing, developing and implementing large, global corporate risk management programs for Fortune 500 firms.  Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co- founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).  Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and American National Red Cross  Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance Co.  2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc. 37
  • 38. RESUMES - PARTNERSHIPS  Founder Director – Virtuoso Sales Solution Munish Chawla  Associate member of the Institute of Cost & Works Accountants of India.  Founder Director of Virtuoso Sales Solution Ltd –providing outsourcing Sales & Marketing services through virtual environment .  Professional with over 20 years of intense experience in the financial services industry specializing in Non-Resident Indian Business, Private Banking and Distribution of Retail Banking & third party Products  Past experience include Head of Non Resident Business at Citigroup Wealth Advisors, Head of Non Resident Indian Business at Rak Bank in Dubai, Regional Sales Head for Delhi and Andhra Regions of ICICI Bank’s  Additional experience of senior positions in Non Banking Finance Companies looking after distribution of Retail Assets & Liability Products and Merchant Banking. 38
  • 39. RESUMES - Advisors Credentials  Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India Mr. MP Mehrorta  B.Com, FCA, LLB  Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.  Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour, Govt. of India, New Delhi.  Ex - Director, Canara Bank  Practicing chartered accountant in Delhi  CA, ICWA Mr. PK Gupta  Over 35 years of professional experience.  Trustee, Kargil Shaheed Smarak Samiti  Hon. Treasurer, World Academy of Spiritual Sciences (WASS).  Panel Arbitrator, International Centre for Alternative Dispute Resolution  Arbitrator, Cement Corporation of India  Arbitrator, Bombay Stock Exchange Limited  Arbitrator, Central Depository Services (India) Limited  Arbitrator’s Panel of Indian Council of Arbitration 39
  • 40. Key Contacts Corporate Mumbai Delhi Bangalore Riskpro India Ventures (P) Manoj Jain Rahul Bhan Casper Abraham Limited Director Director Director M- 98337 67114 M- 99680 05042 M- 98450 61870 info@riskpro.in manoj.jain@riskpro.in rahul.bhan@riskpro.in casper.abraham@riskpro.in www.riskpro.in Shriram Gokte Hemant Seigell Vijayan Govindarajan EVP - Risk Management SVP – Risk Management EVP – Risk Management C 561, Defence colony M- 99536 97905 M- 99166 63652 M- 98209 94063 New Delhi 110024 shriram.gokte@riskpro.in hemant.seigell@riskpro.in vijayan.govindarajan@riskpro.in Sivaramakrishnan Ravikiran Bhandari VP – IT President – Banking & FS Risk Advisory M- 98690 19311 M- 99001 69562 smaran.iyer@riskpro.in ravikiran.bhandari@riskpro.in Ghaziabad / Noida Chennai Kolkata Gurgaon Siddhartha Ghosh R. Muralidharan Kashi Banerjee Nilesh Bhatia EVP - Finance EVP – Risk Management EVP – Risk Management Head – Human Capital Mgt. M- 9810058072 M- 95660 77326 M- 98304 75375 M- 98182 93434 Siddhartha.Ghosh@riskpro.in murali@riskpro.in kashi.banerjee@riskpro.in nilesh.bhatia@riskpro.in R Gupta - Insurance Risk Asok Sit M- 98101 07387 EVP – Telecom Risk Advisory M- 98105 03463 asok.sit@riskpro.in Pune Salem Ahmedabad Hyderabad / Agra M.L. Jain Chandrasekeran Maulik Manakiwala Phanindra Prakash (Hyderabad) Principal – Strategy Risk Recruitment franchisee Member Firm Member Firm M- 98220 11987 M – 94435 99132 M – 98256 40046 M- 95500 61616 mljain@riskpro.in Gourav Ladha Alok Kumar Agarwal (Agra) Sap 40 Risk Advisory Member Firm M- 97129 52955 M- 99971 65253