Chirpp is an automated voice dialer application that automates the functionality of outbound call operations. In situations where outbound calls need to be made with relatively lower levels of interaction except passing the campaign message, the OBD can provide extremely effective and efficient mode of campaigning.

1. be smart,
be heard!
chirpp
TM
Telco Grade Outbound Dialer v2.0
hexolabsmobile services innovationwww.hexolabs.com

2. Chirpp is an automated voice dialer application that
automates the functionality of outbound call operations.
In situations where outbound calls need to be made with
relatively lower levels of interaction except passing the
campaign message, the OBD can provide extremely
effective and efficient mode of campaigning.
It also enables clients to deliver voice calls directly to a
planned audience. These calls deliver preset
information, and can be used for voice based
advertising to any mobile user. The platform can also be
used to welcome new customers onto the network and
provide with network information or promote new
services.
·
Chirpp Outbound Dialer
chirpp
Who Chirpps?
Celebrities and Politicians
Provide interesting update which has a strong
personal touch
News broadcasting companies
Share the breaking news. A voice message tells a
lot more than Text message.
Brand owners
Promote products and services to your customers
Religious leaders
Inspire your followers
Community groups
(schools, organizations)for informing and
mobilizing their members
TM
TM
TM

3. Campaign-list dialing: A list of pre-
defined numbers are provided to the
system and the numbers are dialed
sequentially. The client running the
campaign usually provides the list.
Event-based dialing: The calls are
made to specific numbers based on an
event – anniversaries, birthdays, national
holidays, festivals, etc.
Prefix-based dialing: The system admin
provides an exchange prefix, let's say
9898, the rest of the 4 digits are
generated automatically and randomly
and the number thus formed –9898xxxx
is then dialed out.
Features
Busy: Re-dial every n minutes for x
attempts (typically every 5 minutes for 12
attempts), and then the queued call is
put into the Busy verification list to
determine if the number is correct.
No answer: Re-dial every x minutes for y
attempts (typically every 60 minutes for 4
attempts) and then put into the No
Answer verification list.
Answering Machine: the call is passed
to the agent or it is put into a recall list
with a time delay of p minutes and a
recall count of z attempts. After this it is
put into the Answering Machine
verification list (the agent may also put
the record into this list).
Restricted calling list
Building Dialing Queues Call Re-scheduling
SMS Integration
Real Time monitoring
OBD automatically screens records against a restricted calling list, such as a Do-Not-Call (DNC)
list, and will not call any number found in the list. In addition, you can track these records and
generate statistical reports from them.
Depending on the response type the OBD system decides whether to retry the call or send an
SMS with the same message when the caller is busy or switched off.
The system displays both campaign and all agent statistics and reports easily. Facilitates remote
(Web based) monitoring of real time traffic and statistics.
chirpp
TM

4. DND
Updating
HTTP
E1 / PRI
Chirpp OBD
SS7
or
ISDN
SCHEDULER
Database
WEB
MSI
Architecturechirpp
TM
Overview
The IP PBX: The IP PBX is based
on a FreeSWITCH platform, which
is the world's leading Open Source
soft switch. The IP PBX makes the
outbound calls using the depicted
ISDN PRI, SS7 lines or SIP trunk.
The Ethernet Network: The
internal switched network is
assumed to support Quality of
ervice (QOS) and the core
backbone of the clustered servers
will leverage a 100MBPS Ethernet.
Processor Intel Dual Core Xeon
Memory Starts from 4 GB
OS CENT OS (Linux)
Database MySQL
Chirpp Hardware & Software
Telephony Requirement
Connectivity ISDN PRI line (E1 line)
Card PRI Single-span card

5. We design, develop and maintain Out bound dialing
campaign for your requirements. We follow the
industry standards and always make sure we serve
you with the best solutions. Our team comprises of
Usability Experts, Designers, Creative
Programmers, VAS Consultants, Telecom Industry
Experts who have created successful OBD solutions
in the past.
Hexolabs is a provider of award winning products, platforms and
hosted-on-demand services for mobile VAS services on the mobile
phone to Enterprises, Media Companies and Wireless Carriers. The
company was founded in collaboration with the Indian Institute of
Technology, Kanpur, India
Hexolabs offers
India specific mVAS product innovation and solution consultancy
products and platforms for voice recognition on the mobile phone to
enterprises, content providers, media companies, VAS providers and
wireless carriers.
Hosted-on-demand services cater to the enterprise which wants to
use a voice platform without having to invest upfront in the costly
infrastructure.
OBD Campaign
About Hexolabs
Sales Office:
Hexolabs Interactive Technologies (P) Ltd.
#19, 2nd Main road,
Officer’s colony,
Adambakkam, Chennai 88.
Phone: +91 44 45525160
Fax: +91 44 45525160
Research center:
Hexolabs Interactive Technologies (P) Ltd.
G6,SIIC, IIT Kanpur, Kanpur 208016
Fax: +91 512 259 7057
sat@hexolabs.com Talk to us
+91 9677088546
info@hexolabs.com
+91 44 45525160