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PGDM 2012-14
 INTRODUCTION
 ORIGIN
  KEY PEOPLE
 PRODUCTS AND SERVICES
 ACHIEVEMENTS
 COMPETITORS
 REVENUE-PAST 2 YEARS
 FUTURE
    International Business Machines (IBM) is the
    world's largest information technology(IT)
    company.
   Engaged in providing business, technology and
    consulting services.
   Offerings include consulting, delivery and
    implementation of services, enterprise software,
    systems and financing.
   IBM operates in more than 170 countries across
    the world.
   The company’s headquarter - Armonk, New York
    Employs 426,751 people.
   The history of IBM dates back to the Computing
    Tabulating Recording(CTR), incorporated in 1911
    in Binghamton, New York.
   This company was formed as a result of a merger
    of the Tabulating Machine Company, the
    Computing Scale Company and the International
    Time Recording Company.
   In 1924, CTR changed its name to International
    Business Machines Corporation (IBM).
   The merger was done by noted financier Charles
    Flint.
   Samuel J. Palmisano - Chairman, President and
    Chief Executive Officer
   Alain J. P. Belda – Director
   Kenneth I. Chenault - Director
   Michael L. Eskew - Director
   Shirley Ann Jackson – Director
   Andrew N. Liveris – Director
   W. James McNerney – Director
   James W. Owens – Director
Joan E. Spero – Director
Sidney Taurel – Director
Lorenzo H. Zambrano – Director
Rodney C. Adkins - Senior Vice President,
                     Systems and
                    Technology Group
Michael E. Daniels - Senior Vice President
                      and Group Executive,
                      Services
Jon C. Iwata - Senior Vice President,
                Marketing and
                Communications
John E. Kelly - Senior Vice President
                 and Director of IBM
                 Research
R. Franklin Kern - Senior Vice
                    President, IBM Global
                    Business Services
Mark Loughridge - Senior Vice President
                     and Chief Financial
                     Officer, Finance and
                     Enterprise
                    Transformation
J. Randall MacDonald - Senior Vice
                         President,
                         Human Resources
Steven A. Mills - Senior Vice President
                  and Group Executive –
                  Software and Systems
Virginia M Rometty - Senior Vice
                       President and
                       Group Executive
                       Sales, Marketing
                       and Strategy
    SERVERS AND SYSTEMS
a.   Linux servers
b.   Mainframe servers
c.   Intel processor based services

    STORAGE
a.   Disk systems
b.   Hard drives/ Micro drives
c.   Storage software
d.   Tape systems
 INTERNET SECURITY

    POINT OF SALE SERVICES
a.   POS systems
b.   Self service
c.   Peripherals

    WORKSTATIONS
a.   BladeCenter HC10
b.   IntelliStation Pro
c.   IntelliStation POWER
 LAPTOPS
 DESKTOPS
 MONITORS

 IT SERVICES
a. Business continuity and resiliency
   services
b. End user services
c. IT strategy and architecture services
d. Maintenance and technical support
   services
e. Services for IT Managers
 OUTSOURCING SERVICES
 TRAINING

    FINANCING
a.   Leasing, financing and asset disposal
b.   Working capital to finance
c.   Remanufacturing and remarketing

BRANDS
a. Lotus
b. Tivoli
c. WebSphere
d. Cognos
e. Informix
   1914 – 76 years before the US Disabilities Act,
              IBM hired its first disabled employee.
   1930   – IBM receives its first patent for a traffic
             signal timing system.
   1932   – IBM started education programs for
             employees and customers.
   1934   – IBM introduces group life insurance (in
             the midst of the great depression).
   1935   – IBM opens the first professional training
              school for women.
   1941 – IBM hired a legally blind employee,
          psychologist Dr. Michael Supa, to make
          its products more usable by the visually
          impaired and to assist in the hiring of
          181 people with disabilities over the
          following two years.
   1942 – IBM launches a disabled employee
           training program.
   1943 – Ruth Leach Amonette is elected IBM’s
           first female vice-president.
   1946 – IBM hires T.J. Laster, their first black
           sales representative,18 years before
           the Civil Rights Act of 1964.
   1953 – IBM chairman Thomas Watson issue’s
           the first equal Opportunity Policy
           letter.
   1967 – IBM employee Benoit Mandelbrot asks
           how long is the Coast of Britain and a
           new branch of Mathematics(Fractal
           Geometry) is born.
   1981 – IBM introduces the first IBM PC.
   2004 – IBM creates the World Community
            Grid(a public grid computing project
            to tackle scientific research projects
            that benefit humanity.
   2008 – IBM creates the Smarter Planet and
            Smarter cities programs.
   Inventions of ATM, Barcode and DRAM.
   At least 3 IBM’ers have won Nobel Prize.
   Computer Sciences Corporation
   Hewlett-Packard Company
   Infosys Technologies Limited
   Microsoft Corporation
   Oracle Corporation
   Wipro Corporation
   Accenture Corporation
   Dell Inc.
   HCL Technologies Limited
   Tata Consultancy Services Limited
   Full year 2010 - $29.5 billion
   Full year 2011 - $106.9 billion
   1st quarter 2012 - $24.7 billion
IBM has introduced a 2015 road map i.e. a
  management model organized around major clients
  of its earnings.
1. Operating leverage – Aiming for $8 million of
    productivity improvement over the next 5 years.
    Part will go to bottom line, part will go to
    investments that improve competitiveness in the
    market.
2. Share repurchase – Continue returning value to
    consumers. Calls for $50 billion in anticipated
    share repurchases and $20 billion in dividend.
3. Growth strategies – Focus on 4 growth priorities
    :-
a.   Growth markets
b.   Business analytics and optimization
c.   Cloud and smarter computing
d.   Smarter planet
  This service shows the new function in
  charging, a call to a service subscriber will be
  called by the called party.
 All charges are levied on the service
  subscriber.
 The service is free of any charge to the calling
  user.
 Service is accessible from networks of other
  operators also.
 11-digit number 1800-XYZ-ABCD.
BSNL   TATA   RELIANCE
Time of
day/time
                Yes    Yes      Yes
interval
routing
Day of week
                Yes    Yes      Yes
routing
Origin
                Yes    No       Yes
dependent
Percent
                No     Yes      Yes
allocation
Condition
                Yes    Yes      Yes
based routing
Black and
                Yes    Yes      Yes
white list
Grey list       Yes    Yes      No
BSNL            TATA          RELIANCE
Registration
                    Rs 3000         Rs 5000           Nil
charges
Refundable
                  Initially Rs
security                            Rs 25000       Rs 10000
                     10000
deposit
Monthly rental     Rs 10000         Rs 3000           Nil
Service
                      Nil             Nil           Rs 3000
activation fee
Vanity no.           Super
                                  Diamond-Rs      Platinum-Rs
charges(One       premium-Rs
                                     10000           10000
time)                10000
                                  Platinum-Rs     Diamond-Rs
                  Premium-Rs
                                      7500            7500
                     7500
                                 Golden-Rs 5000   Gold-Rs 5000
                 Prime-Rs 5000
Vanity no.           Super        Diamond-Rs
                                                  Platinum-Rs
charges(Monthl    premium-Rs          1000
                                                      1000
y)                   1000         Platinum-Rs
                                                  Diamond-Rs
                  Premium-Rs           750
                                                       750
                      750        Golden-Rs 500
IBM

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IBM

  • 2.  INTRODUCTION  ORIGIN  KEY PEOPLE  PRODUCTS AND SERVICES  ACHIEVEMENTS  COMPETITORS  REVENUE-PAST 2 YEARS  FUTURE
  • 3. International Business Machines (IBM) is the world's largest information technology(IT) company.  Engaged in providing business, technology and consulting services.  Offerings include consulting, delivery and implementation of services, enterprise software, systems and financing.  IBM operates in more than 170 countries across the world.  The company’s headquarter - Armonk, New York  Employs 426,751 people.
  • 4. The history of IBM dates back to the Computing Tabulating Recording(CTR), incorporated in 1911 in Binghamton, New York.  This company was formed as a result of a merger of the Tabulating Machine Company, the Computing Scale Company and the International Time Recording Company.  In 1924, CTR changed its name to International Business Machines Corporation (IBM).  The merger was done by noted financier Charles Flint.
  • 5. Samuel J. Palmisano - Chairman, President and Chief Executive Officer  Alain J. P. Belda – Director  Kenneth I. Chenault - Director  Michael L. Eskew - Director  Shirley Ann Jackson – Director  Andrew N. Liveris – Director  W. James McNerney – Director  James W. Owens – Director
  • 6. Joan E. Spero – Director Sidney Taurel – Director Lorenzo H. Zambrano – Director Rodney C. Adkins - Senior Vice President, Systems and Technology Group Michael E. Daniels - Senior Vice President and Group Executive, Services Jon C. Iwata - Senior Vice President, Marketing and Communications
  • 7. John E. Kelly - Senior Vice President and Director of IBM Research R. Franklin Kern - Senior Vice President, IBM Global Business Services Mark Loughridge - Senior Vice President and Chief Financial Officer, Finance and Enterprise Transformation
  • 8. J. Randall MacDonald - Senior Vice President, Human Resources Steven A. Mills - Senior Vice President and Group Executive – Software and Systems Virginia M Rometty - Senior Vice President and Group Executive Sales, Marketing and Strategy
  • 9. SERVERS AND SYSTEMS a. Linux servers b. Mainframe servers c. Intel processor based services  STORAGE a. Disk systems b. Hard drives/ Micro drives c. Storage software d. Tape systems
  • 10.  INTERNET SECURITY  POINT OF SALE SERVICES a. POS systems b. Self service c. Peripherals  WORKSTATIONS a. BladeCenter HC10 b. IntelliStation Pro c. IntelliStation POWER
  • 11.  LAPTOPS  DESKTOPS  MONITORS  IT SERVICES a. Business continuity and resiliency services b. End user services c. IT strategy and architecture services d. Maintenance and technical support services e. Services for IT Managers
  • 12.  OUTSOURCING SERVICES  TRAINING  FINANCING a. Leasing, financing and asset disposal b. Working capital to finance c. Remanufacturing and remarketing BRANDS a. Lotus b. Tivoli c. WebSphere d. Cognos e. Informix
  • 13. 1914 – 76 years before the US Disabilities Act, IBM hired its first disabled employee.  1930 – IBM receives its first patent for a traffic signal timing system.  1932 – IBM started education programs for employees and customers.  1934 – IBM introduces group life insurance (in the midst of the great depression).  1935 – IBM opens the first professional training school for women.
  • 14. 1941 – IBM hired a legally blind employee, psychologist Dr. Michael Supa, to make its products more usable by the visually impaired and to assist in the hiring of 181 people with disabilities over the following two years.  1942 – IBM launches a disabled employee training program.  1943 – Ruth Leach Amonette is elected IBM’s first female vice-president.
  • 15. 1946 – IBM hires T.J. Laster, their first black sales representative,18 years before the Civil Rights Act of 1964.  1953 – IBM chairman Thomas Watson issue’s the first equal Opportunity Policy letter.  1967 – IBM employee Benoit Mandelbrot asks how long is the Coast of Britain and a new branch of Mathematics(Fractal Geometry) is born.  1981 – IBM introduces the first IBM PC.
  • 16. 2004 – IBM creates the World Community Grid(a public grid computing project to tackle scientific research projects that benefit humanity.  2008 – IBM creates the Smarter Planet and Smarter cities programs.  Inventions of ATM, Barcode and DRAM.  At least 3 IBM’ers have won Nobel Prize.
  • 17. Computer Sciences Corporation  Hewlett-Packard Company  Infosys Technologies Limited  Microsoft Corporation  Oracle Corporation  Wipro Corporation  Accenture Corporation  Dell Inc.  HCL Technologies Limited  Tata Consultancy Services Limited
  • 18. Full year 2010 - $29.5 billion  Full year 2011 - $106.9 billion  1st quarter 2012 - $24.7 billion
  • 19. IBM has introduced a 2015 road map i.e. a management model organized around major clients of its earnings. 1. Operating leverage – Aiming for $8 million of productivity improvement over the next 5 years. Part will go to bottom line, part will go to investments that improve competitiveness in the market. 2. Share repurchase – Continue returning value to consumers. Calls for $50 billion in anticipated share repurchases and $20 billion in dividend. 3. Growth strategies – Focus on 4 growth priorities :-
  • 20. a. Growth markets b. Business analytics and optimization c. Cloud and smarter computing d. Smarter planet
  • 21.
  • 22.  This service shows the new function in charging, a call to a service subscriber will be called by the called party.  All charges are levied on the service subscriber.  The service is free of any charge to the calling user.  Service is accessible from networks of other operators also.  11-digit number 1800-XYZ-ABCD.
  • 23. BSNL TATA RELIANCE Time of day/time Yes Yes Yes interval routing Day of week Yes Yes Yes routing Origin Yes No Yes dependent Percent No Yes Yes allocation Condition Yes Yes Yes based routing Black and Yes Yes Yes white list Grey list Yes Yes No
  • 24. BSNL TATA RELIANCE Registration Rs 3000 Rs 5000 Nil charges Refundable Initially Rs security Rs 25000 Rs 10000 10000 deposit Monthly rental Rs 10000 Rs 3000 Nil Service Nil Nil Rs 3000 activation fee Vanity no. Super Diamond-Rs Platinum-Rs charges(One premium-Rs 10000 10000 time) 10000 Platinum-Rs Diamond-Rs Premium-Rs 7500 7500 7500 Golden-Rs 5000 Gold-Rs 5000 Prime-Rs 5000 Vanity no. Super Diamond-Rs Platinum-Rs charges(Monthl premium-Rs 1000 1000 y) 1000 Platinum-Rs Diamond-Rs Premium-Rs 750 750 750 Golden-Rs 500