Intentsys Value Proposition
•Download as PPTX, PDF•
0 likes•446 views
Intentsys, short for Integrated Enterprise Systems, is passionate about the "Space Between", the space that connects SAP and other Enterprise Systems, Components, Devices, Things, Machines and People. This deck lets the reader explore about the importance of system integration and access of data assets to gain a competitive advantage.
Recommended
Recommended
More Related Content
Recently uploaded
Recently uploaded (20)
Featured
Featured (20)
Intentsys Value Proposition
- 1. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd …the disconnected Enterprise The Space between…
- 2. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Int|Ent|Sys – Our Vision, Our Space Intentsys,short for Integrated Enterprise Systems, is passionate about the "Space Between", the space that connects SAP and other Enterprise Systems, Components, Devices, Things, Machines and People. Its about Changing how the world connects Mobility, Cloud, Big Data, and the Internet of Things are driving a profound change for businesses, creating massive opportunities for innovation as well as setting new customer expectations. In this connected world, how well companies access the myriad of IT applications, data and devices will define their competitiveness. Intentsys provides a portfolio of services for a top-rated IT platform that changes how businesses connect by making it fast, flexible and easy.
- 3. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Sales Order Cycle is slow System doesn’t indicate when a delivery hasn’t arrived in time Implied Needs of your Organizational Heads We work with multiple systems. We have to enter the same data twice, trice. There are typos and errors. IT is unable to quickly adapt the systems to our market needs Too costly system interfaces Too costly legacy systems <Business> / <IT> (make your pick) does not understand my needs…… For our vendors, we extract data to a spreadsheet and expect them to revert via email. Isn’t that too slow?.... Business Head IT Head Uncertain, whether my IT developers and admin are productive with managing system interfaces Where do I find the specialists to manage the many disparate interface technologies? Are the business transactions secure? Are we using the appropriate interface technology standards? Which transaction ran into error? What is the cause?
- 4. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Explicit Needs “We want to automate mission-critical processes” “We need to integrate at least 3 discrete IT systems” “We don’t have an Integration Strategy” “We want to reach out to Customer- and Vendor Systems” “We need to connect our on-premise system with a Cloud solution” “We are planning a new Business Initiative e.g. Shared Service Center, Customer Service Excellence, ERP implementation”
- 5. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Top Challenges across Industries and Company Sizes Total Cost of Ownership (TCO) of Integration Scenarios Data assets not accessible to the business user in the right context, currency, on the required devise Dealing with exceptional/sudden/unplanned business situations Real-time requirements and other Time criticalities Data(bases) not synchronized / out of integrity Business System Reliability- and Availability issues Business- and IT teams not aligned in process integration projects i.e. speaking a different jargon, having different objectives
- 6. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Challenges beyond your Blind spot – Industry Modernization e.g. Healthcare
- 7. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Challenges beyond your Blind spot – New Business Models
- 8. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Why Integrated Processes are Mission Critical or why ERP has been such an incredible Success Story? Foundation WarehousingInventoryProcurement AccountingReporting Manufacturing SalesFoundation Supply Chain Mgmt API API API API ERP - Enterprise Resource Planning is a suite of integrated applications/modules to transact business activities One distinct characteristic is, ERP is an integrated system that operates in (or near) real time without relying on periodic updates. It has got a common database for all modules. Data is kept in integrity The modules communicate to each other via Application Program Interfaces (API) Conclusion: Built-in APIs between the modules is a major contributor to the success of ERP. The aim of modern distributed Business System landscapes with multiple data assets is to keep data in integrity – in realtime
- 9. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Example: Enterprise Islands Assume….. You are the CIO of a medium size Office Furniture Wholesaler (1,000 employees) . 5 years back, you have invested into SAP ERP. You also have been running a simple HR system for 7 years. Out of maintenance but the system serves the purpose so far. You recently went live with a standalone enterprise-level Data warehouse. Now Business has decided to grow revenue through higher cadence with the sales team and better insight into their pipeline activities. They realized, the sales module features won’t meet sales pipeline activitity requirements You subscribed to Salesforce.com CRM Cloud solution and expect a shorter implementation timeline and minimal disruption of our operational ERP Even though CRM has got a reporting system, it was decided to consolidate reports into the data warehouse. CRM requires customer- and product master data from ERP and sales team details from HR. The forecast feeds back into the data warehouse. Your team has to build the integration to make it work……But APIs come in various colors and flavors
- 10. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Foundation WarehousingInventoryProcurement AccountingReporting Manufacturing SalesFoundation Supply Chain Mgmt API API API API Example: Enterprise Islands CRM Application (as a Service) Data Warehouse Human Resources (legacy) API API 2 Customer master API API 1 Product master API API 4 Employee master API API 3 Forecast
- 11. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd The Project seems to be a Success – The new CRM accesses up-to-date data anytime – The Master data stay centralized and are maintained as always (no change management required) – Data sharing among all IT systems in an automated fashion eventuates in quality data – User can trust data and focus on Business. No double entries required. – Supports faster cycle times in customer engagement – The Legacy HR is still useful for CRM activities – Quality cadence meetings with intelligence reports (BI is updated in due time and with quality data)
- 12. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd But Challenges remain – That was a one-time project effort. • Documentation? • Development Best Practice? – Considerable manual programming involved • To Integrate different technologies on different systems • High effort to integrate with multiple target systems – Have commonly accepted technology standards been used? – How to monitor operations and maintain APIs over their lifecycle? – (Strategic Concern) Exponential increase in scope and cost of integration. – (Strategic Concern) “Time to Market”
- 13. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Integration Platform Foundation WarehousingInventoryProcurement AccountingReporting Manufacturing SalesFoundation Supply Chain Mgmt API API API API Solution - The Integrated Enterprise CRM Application (as a Service) Business Intelligence Human Resources API API Customer master API API Product master API API Employee master API API Forecast
- 14. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Anypoint Platform Intentsys is
- 15. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Product Comparison by Analyst Gartner
- 16. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Benefits Cost advantages and Investment Justification Faster Time-to-Market to meet the pace of the competition Automation opportunity Increasing Business User Efficacy Improves Collaboration between Business an IT teams Systems & Processes reliable, Data Integrity and System Availability
- 17. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Now what’s about my Blindspot? Addressing Industry Modernization and new Business Models Internal Systems integrated = Data Integrity API-led connectivity Experience API How to give access beyond the standard GUI?
- 18. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd
- 19. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Additional Benefits Process Modernization becomes possible New Business models become possible APIs for every use case – internal & external Increasing Business User Efficacy thru data access in the right granularity Manage and Monetize APIs. Define Service Level Agreements (SLA) Improves Collaboration with Customers and Vendors Faster Time-to-Market – per use case rather than per integration project
- 20. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Monetize digital assets - Intuit 21
- 21. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd How is your Organization impacted?
- 22. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Other organizational Key Initiatives include Key Business initiatives ERP Implementation or -Upgrade Mergers and Reorganizations Shared service centre Customer service excellence Key IT initiatives A2A of ERP and other Business Systems B2B and EDI – Extending Processes to Business Partners SOA Governance Landscape optimization Legacy migration UI Modernization Cloud Initiatives
- 23. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Why Intentsys Domain expertise in Integration technology & Cloud & SAP Integration Partner Network Partnerships with top-rated product vendor and specialized development organizations One-Stop Shop Education, Value Engineering, Project Implementation
- 24. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Services Portfolio Reselling Top-Rated Integration Platform MuleSoft Cloud/SaaS and On-premise SAP integration Value Engineering As-Is Analysis and Design of Cross-System Integration Scenarios Implementation & Support Integration Scenario Development to Go-Live to Post Delivery Support Education Product features – Beginner to Advanced Best Practices for Cross-System Process Integration Intentional Series: Leadership, Processes, Performance
- 25. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Int|Ent|Sys in a Nutshell Your Organization needs… To automate business-critical IT processes with at least 3 discrete Business systems To reach out to Customer- and Vendor Systems To integrate to a Cloud (SaaS) system Integration for new Business- or IT Initiative like ERP, Shared Service Center, Customer Service Excellence, User Interface Modernization Top System Integration Challenges across Industries and company sizes…. Total Cost of Ownership Data Assets not accessible in right context, currency, on the required device Technical criticalities Lacking Real-Time, Slow Performance Integrity issue of Data not being in synch Security- and Reliability issues Project Alignment of Business and IT teams Solution and Benefits Implemented Integration Scenarios running on a dedicated Integration Platform Lowers Cost to own your integration space Faster Time-to-Market and Time-to-Value Increased Business User Efficacy Collaboration between Business and IT Integration Scenarios are reliable and available Intentsys.net Value Proposition Top-rated Integration Platform MuleSoft Domain Expertise SAP & Cloud Integration One-Stop shop for Education, Value Engineering, Implementation & Support Intentional Leadership Series (Education) Partner Network
- 26. Confidential & Proprietary Copyright © 2015 Intentsys Pte Ltd Thank you! Ralf Wilden Founder & Principal Consultant +65 96556221 ralf@intentsys.net http://www.intentsys.net
Editor's Notes
- Copy from Mulesoft Partner site: At Intentsys we are passionate about the "Space Between", the space that connects SAP and other Enterprise Systems, Components, Devices, Things, Machines and People. We aspire to help Mulesoft to change how the world connects and bring along thorough SAP domain competency. Intentsys, which stands for Integrated Enterprise Systems, resides in Singapore, a city state that walks the talk of productivity gains. We are servicing medium size to large enterprises becoming API-led organizations. We integrate the space of SAP & Cloud Integration through Implementations Projects & Support complemented by Education and Value Engineering exercises. Education plays a differentiator too, since project team alignment is a key to success. Our rapid Intentional Leadership Series help to overcome the typical gap between Business- and IT Drivers to collaborate fully and to work towards common project goals. We have serviced various players in Oil & Gas, Consumer Electronics, FSI, Logistics and diversified Conglomerates.
- <use simple/commonly used words that resonate with IT and biz Interface, transactions> IT Head – more from TCO angle, and system availability, downtime Biz head – inconvenience, ops speed, exceptions, new needs ……more ---------------- When asking IT executives and business decision makers why business process improvement is of such major importance within their organization, it often comes down to one or more of the following 6 issues: Inconsistent, manual processes and responsibilities, e.g. processes dominated by emails, telephone and spreadsheets Inability to quickly adapt processes, e.g. processes in hard-coded backend applications are difficult to change Too complex user interfaces, e.g. often casual users are challenged with the complexity of user interfaces of SAP applications Lack of process transparency, e.g. process experts often miss the insight about the process performance (e.g. processing time) and status of processes Poorly integrated systems, e.g. applications integrated point-to-point, or not integrated at all Inefficient collaboration with biz partners, e.g. collaboration not automated, but rather manual using fax and email Are you facing similar issues within your organization?
- Explicit need [IT, Biz] you may be a new ERP adopter AND/OR you have a legacy or any bespoke (custom, or point solution) on a separate data base. And it will not retire (have to be used in the future as well). Biz user might been living with this pending pain point. [IT] System integration is carried out on a case-by-case basis or project basis. Various de-centralized projects and initiatives. Development cost is high, time lines are long, Operational cost is high. New Technologies compound to the situation [Biz, IT] Biz wants to use a new Cloud solution as it meets a pain-point, is readily available, and seems affordable due to incremental cost [Biz] is forced/encouraged to take electronic orders from customers. Or conversely they want to exactly have their vendors doing this. New inventory models like Vendor managed inventory, [Biz, IT] both know there are challenges ahead to realize the new initiative. Integration is a mission-critical angle to tackle. I.e. to integrate multiple disperse systems. Critical exception have to pop up in real-time
- Cost of ownership Productivity Sophisticated customers New generation of consumers (with a weekend experience) Healthcare Managing more & older patients Electronic Medical Record, Electronic Health record EMR – deep but not broad. EHR – about one individual – broad but not deep Insurance industry – cheaper, cycle time in weeks rather than months (money is locked) Postal industry – when will it be redundant?
- Talk about airbnb, uber
- Definition: ERP ….Enterprise Resource Planning. A business software. A suite of integrated apps/modules to transact biz activities. Consider it an innovation. Came up in the ‘80s. <give some indication: Who has adopted ERP? Per segment. All industries and all company sizes have adopted ERP Top 500 companies….. LE ME SE> Characteristics An integrated system that operates in (or near) real time without relying on periodic updates A common database that supports all applications A consistent look and feel across modules Installation of the system with elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps[15] What it does - An integrated system that operates in (or near) real time without relying on periodic updates[citation needed] A common database that supports all applications That is the source of its success: because it is integrated….. Ie. Processes are complete….. Robust, based on standards (best practices), eventuates in a lower TCO Singular modules were taken out and CRM, Reporting/Data Warehousing etc. Later Cloud and SaaS compounded to this reality. A reality of a break-up in the integration of built-in processes. Integration had to be built again. That had to be done manually. ERP provided built-in Application Interfaces (API) for that market need AND to enable further expansion its own offering/capabilities. Here an example. Just for the records – Benefits and Payoff of ERP Comparison to special–purpose applications[edit] Advantages[edit] The fundamental advantage of ERP is that integrating myriad businesses processes saves time and expense. Management can make decisions faster and with fewer errors. Data becomes visible across the organization. Tasks that benefit from this integration include:[citation needed] Sales forecasting, which allows inventory optimization. Chronological history of every transaction through relevant data compilation in every area of operation. Order tracking, from acceptance through fulfillment Revenue tracking, from invoice through cash receipt Matching purchase orders (what was ordered), inventory receipts (what arrived), and costing (what the vendor invoiced) ERP systems centralize business data, which: Eliminates the need to synchronize changes between multiple systems—consolidation of finance, marketing, sales, human resource, and manufacturing applications Brings legitimacy and transparency to each bit of statistical data Facilitates standard product naming/coding Provides a comprehensive enterprise view (no "islands of information"), making real–time information available to management anywhere, any time to make proper decisions Protects sensitive data by consolidating multiple security systems into a single structure[42] Benefits[edit] ERP can improve quality and efficiency of the business. By keeping a company's internal business processes running smoothly, ERP can lead to better outputs that may benefit the company, such as in customer service and manufacturing. ERP supports upper level management by providing information for decision making. ERP creates a more agile company that adapts better to change. ERP makes a company more flexible and less rigidly structured so organization components operate more cohesively, enhancing the business—internally and externally.[43] ERP can improve data security. A common control system, such as the kind offered by ERP systems, allows organizations the ability to more easily ensure key company data is not compromised.[citation needed] ERP provides increased opportunities for collaboration. Data takes many forms in the modern enterprise. Documents, files, forms, audio and video, emails. Often, each data medium has its own mechanism for allowing collaboration. ERP provides a collaborative platform that lets employees spend more time collaborating on content rather than mastering the learning curve of communicating in various formats across distributed systems.[citation needed] Disadvantages[edit] Customization is problematic. Compared to the best-of-breed approach, ERP can be seen as meeting an organization’s lowest common denominator needs, forcing the organization to find workarounds to meet unique demands.[44] Re-engineering business processes to fit the ERP system may damage competitiveness or divert focus from other critical activities. ERP can cost more than less integrated or less comprehensive solutions. High ERP switching costs can increase the ERP vendor's negotiating power, which can increase support, maintenance, and upgrade expenses. Overcoming resistance to sharing sensitive information between departments can divert management attention. Integration of truly independent businesses can create unnecessary dependencies. Extensive training requirements take resources from daily operations. L2 – e.g. SAP adopted a canonical data model from the start. Techn definition, Business definition….commonly used in the entire suite
- Lets say I am CIO of a medium size (1000 employees) Office Furniture (Manufacturing and Wholesale) company. 5 years back, We have invested into SAP A1 ERP for all 1000 employees (2.5 Mil USD license & 2.5 for 5 years maintenance) and went live after 3 months (300K USD). [So altogether a 5Mil USD investment] Also got a HR system from 7 years back. We are out of maintenance. System serves the purpose. And a recently gone-live standalone enterprise-level BI system NOW Biz has decided to grow revenue by a higher cadence in the sales force and better insight in the pipeline activities. They realized that the sales module features won’t support sales pipeline activities. Thus want to subscribe to a Cloud solution of Salesforce.com in order to have a short impl time and minimal disruption to the ERP CRM has got a reporting system but it was decided to consolidate into a recently gone-live standalone enterprise-level BI system. For the setup, besides the integration infrastructure to the cloud service CRM need to get customer masters and product masters from ERP And sales team reps from HR The forecast feeds back into the enterprise level Reporting system My team has to build the API to make it work……and it makes sense But API come in various colors and flavors What does it mean to build the integration – its about alignment Source and Target API have different data structures. The data tables, the field names and meaning and purpose and the field characteristics The connectivity differs by the technologies of the applications to be connected. Do they provide an API, are they technically enabled to do what is requested? The timing – synchronous / immediate update required? Can the messages be collected? The exact process step to trigger the integration scenario Is there additional business logic (integration logic) needed to complete the integration scenario
- To conclude – yes it makes sense to integrate, even p2p. We can establish that Look at the benefits However there are still a number of challenges, which cannot be addressed effectively Benefits------------------- Think of your erp investment in the first place: 5 Mil USD. Leverage data to the fullest….. Integrate in real-time or as being useful to biz. Payoff------------------------ Various technologies: OS, coding lang, features, API Housekeeping Visibility, root cause analyisis and exception handling Each new interface or business flow to be developed Valero Energy “Each line (interface) costs $50,000 to $100,000 over 5 to 10 years” Nestle example…..< > How to deal with M&A activites? manage the typical gap between biz and IT --------------needed?--------------- Difficult to extend business applications in an efficient manner Complex processes & technologies, with valuable information locked in transaction systems You keep building point to point API as you need….. Unrealistic pace, at the cost you can’t afford, innovation you can’t deliver IT centric implementations cannot cope with the speed of business change Exponential increase of TCO Customers traditionally rely on themselves to integrate these technology components together Likely not leveraging the best practices, events, services, processes that are locked within the valuable corporate transaction systems This increases ongoing maintenance and usage costs Valero quotes as an example
- To conclude – yes it makes sense to integrate, even p2p. We can establish that Look at the benefits However there are still a number of challenges, which cannot be addressed effectively Benefits------------------- Think of your erp investment in the first place: 5 Mil USD. Leverage data to the fullest….. Integrate in real-time or as being useful to biz. Payoff------------------------ Various technologies: OS, coding lang, features, API Housekeeping Visibility, root cause analyisis and exception handling Each new interface or business flow to be developed Valero Energy “Each line (interface) costs $50,000 to $100,000 over 5 to 10 years” Nestle example…..< > How to deal with M&A activites? manage the typical gap between biz and IT --------------needed?--------------- Difficult to extend business applications in an efficient manner Complex processes & technologies, with valuable information locked in transaction systems You keep building point to point API as you need….. Unrealistic pace, at the cost you can’t afford, innovation you can’t deliver IT centric implementations cannot cope with the speed of business change Exponential increase of TCO Customers traditionally rely on themselves to integrate these technology components together Likely not leveraging the best practices, events, services, processes that are locked within the valuable corporate transaction systems This increases ongoing maintenance and usage costs Valero quotes as an example
- Various names for Integration Platform: Broker ESB EAI – Enterprise application integration Message Middleware List benefits……
- Various names for Integration Platform: Broker ESB EAI – Enterprise application integration Message Middleware List benefits……
- X process stands for Cross System process
- X process stands for Cross System process
- APIs are the new currency of business that allow you to turn your digital assets into revenue streams. There’s a lot of value locked inside a company’s data and increasingly, they’re tapping into the value of this data through APIs. Intuit is a great example. Intuit has integration with 19,000 financial institutions through their flagship Quickbooks product. They recognized that this data could be valuable to many other companies so they released it as an API, which is now used by other products and services like Mint.com (intuit owned) and SaveUp, a site that tracks your progress towards personal savings goals.
- Role and buying center is important CxO Biz manager End user Admin Developer General: What are your major business initiatives? (Merger, government compliance, improve time-to-market, etc) What are major IT initiatives? (BI, Data Warehousing, MDM, etc) Are there any tactical needs? (Better reporting, improve DW performance, improve SAP archiving, etc) For PI Business: How do you use your legacy systems? (def: out of maintenance, old but operational, nobody knows how to maintain) How do you transact with your vendors and customers (sending/receiving PO, SO, invoices, ) How do you handle critical business exceptions and events (e.g. out-of-stock)? To what level do you trust the accuracy of your data and whether they are up-to-date? IT: How does your IT system landscape look like? How do you develop and maintain interfaces? What is the cost? How do you manage legacy systems? From BPM: Is the activity a series of dependant actions? Do this activity/transaction bridge multiple systems? Do this actions bridge multiple organizations or business partners? Do I need to account for frequent differences or changes to process cycles? Do I need to engage different kinds of users into the process step? How important is measuring and monitoring of process cycles?
- Existing or planned initiatives Role:
- We are servicing medium size to large organizations with SAP & Cloud Integration through Integration Project Implementations & Support complemented by Education and Value Engineering exercises. Deleted: Limits of a landscape of discrete IT systems to handle exceptional, sudden, unplanned, new business situations