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RapidScale CloudOffice Training 
Meet the Next Generation Computer 
9/30/2014 CloudOffice Training 1
Desktop as a Service 
• DaaS, Hosted Desktop, Virtual Desktop, VDI 
• Virtualization of the Desktop Environment 
• Gaining popularity because of Mobility, “BYOD”, Cost Efficiency 
• End user receives a virtual PC that works just like their current PC 
• $1 billion Industry, $49 billion Industry in 2014- Gartner 
2
Cost Savings: 
Desktop as a Service Benefits 
• Allows organizations to consolidate the number of servers supporting 
desktops 
• Central management and deployment of applications and updates 
• Move to a Zero Client/Thin Client 
Mobility: 
• Employees are able to work from anywhere on any device 
• Good for remote users 
• All your files are stored in one place 
BYOD “Bring Your Own Device” 
• Employees want to BYOD 
• Allows organizations to still have control over their data 
• Standardization 
9/30/2014 CloudOffice Training 3
CloudOffice 
Zero Client: No O/S, Inexpensive, Long Lasting, Low Power Requirements, Easy 
to Replace (plug & play). Supports Multiple Monitors 
Thin Client: O/S (Linux or Windows Based). Supports Multiple Monitors, More 
Flexibility 
9/30/2014 CloudOffice Training 4
• RapidScale’s Virtual Desktop Solution for SMB 
• All-Inclusive Solution 
• Multi-Tenant Platform 
• Cost-Effective 
• Eliminates Licensing Management 
• Access from Any Where on Any Device via Citrix Receiver 
CloudOffice 
5
Solutions 
Business Presentation 6 
CloudDesktop 
RapidScale is the global leader in 
Desktop as a Service. With 
RapidScale’s CloudDesktop your 
apps, any device, globally. Let our 
CloudIntelligence team design the 
right CloudDesktop solution for you. 
We are the next generation 
computer. 
CloudOffice 
RapidScale’s CloudOffice brings the 
best in technology and software 
applications to the SMB market. Get 
your core line of business applications 
like the latest versions of Office, 
Exchange, SharePoint, ShareFile, and 
QuickBooks all for one cost effective 
price. 
CloudServer 
Your servers, our cloud, and the best 
service in the industry. RapidScale gives 
you on-demand capacity with the best 
infrastructure tools and utilities in the 
industry. CloudServer is backed by 
vCloud hypervisor, NetApp storage, and 
Cisco UCS blade chassis. 
9/30/2014
Solutions 
Business Presentation 7 
CloudRecovery 
RapidScale’s CloudRecovery service is 
about planning and designing your 
businesses Recovery Time Objectives 
(RTO) around each application. We 
provide cost effective high density 
and low density storage and 
complete Disaster Recovery as a 
Service solutions for automatic 
failover. 
CloudCompliance 
RapidScale’s innovative 
CloudCompliance tool is a user-friendly 
web based portal software solution 
which offers its clients and easy, 
affordable way to prove they are in 
compliance with the standards and 
regulations of the industry they service. 
CloudMail 
RapidScale is an industry leader in the 
delivery, design, and support of 
Microsoft Exchange. Our Service Level 
Agreement for CloudMail is 100% 
uptime. All support is U.S. based as we 
take pride in providing world class 
service. 
9/30/2014
Package Includes: 
• 1 CPU/4 GB RAM 
• Windows 7 
• Microsoft Office 2010/13 
• Exchange 2010/13 
• *Microsoft Sharepoint (additional $10 per month) 
• *Wyse Zero or Thin Clients (additional $20- $50 per month) 
• *Microsoft Office Professional (additional $5 per month) 
• Unlimited Bandwidth 
• *Unlimited Document Storage 
• Additional Applications Available (customer brings licensing) 
$65.00 Per Month (3 Year Agreement) 
$75.00 Per Month (2 Year Agreement) 
$85.00 Per Month (1 Year Agreement) 
CloudOffice 
9/30/2014 CloudOffice Training 8
Available Apps: 
• 8x8 Virtual Office Outlook 
Plugin 
• 8x8 Virtual Office Salesforce 
Plugin 
• Adobe Acrobat Reader XI 
• Adobe Acrobat X Professional 
• Adobe Acrobat X Standard 
• Avionte Outlook add-in 
• Axys 3.8.5 
• Brosix x86 
• Skyline 2013.1 
• Collaborate MD 
• Crystal Reports 
Redistributables 2008 
• Decision ERP 
• Dentrix G4 Client 
• eFax Messenger 
• FileMaker Pro 12 
• GENBAND Personal 
Communicator 
• GIMP 
CloudOffice 
• Google Chrome 
• Goolge Talk 
• Intuit QuickBooks Enterprise 2013 
• Intuit QuickBooks Enterprise 2012 
• Intuit Quickbooks Premier 2013 
• Intuit QuickBooks Premier 2012 
• Intuit QuickBooks Premier 2011 
• Intuit QuickBooks Pro 2014 
• Intuit QuickBooks Pro 2013 
• Intuit QuickBooks Pro 2012 
• Intuit QuickBooks Pro 2011 
• Intuit Quicken 2014 Deluxe 
• KeePass 2.23 
• MAS90 
• Microsoft Office 2010 Standard 
• Microsoft Visio 2010 Professional 
• Mozilla Firefox 
• MRES 
• NAPS2 
• QuoteWerks 4.9 
• Safari 5.1.7 
• Sage Timeslips 2014 
• Salesforce Chatter 
• Servant Keeper 
• TerminalWorks TSPrint 
Client 
• ThinkingCommunicator v2.3 
• ThinkingConnector for IE 
• Unity Desktop 
9/30/2014 CloudOffice Training 9
Additional Apps: 
• ADP Drive 
• ArcGIS Explorer Desktop 
• Broadsoft Unity 
• Catermate 
• CCH Tax 
• Compeat 
• Delphi Diagrams 
• Great Plains 
• Kaseya 
• LaserFische 
• Lightspeed Galaxy 
• Lite Depreciation 
• Makescents 
• Megapath Telephony Toolbar 
• Opera 
• Palmwyse / Healthwyse 
• PDATools 
CloudOffice 
• Philips SpeechExec 
• ProfitSage 
• ProSystems fx Engagement 
• Roboform 
• Sage Fixed Assets 
• Salesforce Chatter 
• Springbrook 
• Tax Interest 
• Time Matters 
• TimeSlips 
• WinFiler 2013 Workstation 
• WordPerfect 
• Worldocs 
9/30/2014 CloudOffice Training 10
• Limited IT 
• SMB Market: 10 users-80 users 
• Standardization 
• Business Grade Environment 
• Control 
• BYOD 
CloudOffice- Ideal Customer 
11
Increased productivity and 
innovation: Employees are 
more comfortable with a 
personal device and become 
expert using it — making them 
more productive. Personal 
devices tend to be more 
cutting-edge, so the enterprise 
benefits from the latest 
features. Also users upgrade to 
the latest hardware more 
frequently. 
Employee satisfaction: 
Your people use the devices 
they have chosen and invested 
in — rather than what was 
selected by IT. 83% of users 
considered their mobile device 
more important than their 
morning cup of coffee. 
Allowing employees to use 
personal devices also helps 
them avoid carrying multiple 
devices. 
BYOD 
Cost savings: BYOD 
programs sometimes 
save budget by shifting 
costs to the user, with 
employees paying for 
mobile devices and data 
services. However, this 
often results in little to no 
savings, so do not base 
your decision primarily on 
anticipated savings. 
9/30/2014 CloudOffice Training 12
BYOD 
BYOD isn’t a 
new idea in 
the 
workplace 
Source: TechRepublic BYOD business Strategy Survey, 2013 
9/30/2014 CloudOffice Training 13
1. How many devices (desktops, laptops, zero clients, thin clients, 
tablets) need to be refreshed in the next 12-24 months? 
2. How much of your time goes to maintaining devices (desktops, 
laptops, zero clients, thin clients, tablets)? 
3. What applications are you running on your desktop today? 
4. How would you handle the loss of company data, hard drive crash, 
lost laptop, or employee theft? 
5. Do your employees want to BYOD? 
CloudOffice 
9/30/2014 CloudOffice Training 14
Introduction/ Background: 
CloudOffice Success 
A shipping company located in Anaheim, CA with 25 employees of which, 20 are in the office on a daily 
basis, with a single IT manager supporting all users with occasional outside support from a VAR. 
Ongoing desktop support has tied up the IT Manager’s time most weeks. While deploying new 
desktops has helped relieve some of the time requirements it still takes up better than 50% of his time. 
Outside IT support cost ran $1,500 per month on average. 
Solution 
RapidScale’s CloudOffice solution allowed this 
client to outsource 80% of his IT, mainly desktop 
support for break fix. By virtualizing the desktops 
the IT Manager was able to set IT rules for the 
environment and easily manage them through the 
control panel. The client was also able to offset 
some of the additional CapEx slated for additional 
desktop replacement. Additionally, CloudOffice 
created the offsite data backup solution for the 
company and increased mobility by loading the 
VDI on additional devises such as I-Pads. 
Conclusion 
By moving to RapidScale’s CloudOffice platform, 
they were able to lower the outside IT support 
costs and create a simple access point to make 
adds, moves, and changes to the platform. The 
customer reallocated some of those savings to 
increasing the primary bandwidth at their location. 
The sales partner was pivotal in making these 
recommendations and providing the bandwidth 
solutions as well. 
9/30/2014 CloudOffice Training 15
CloudOffice – Current Industry Success 
9/30/2014 CloudOffice Training 16
CloudOffice – Where Else We Can Fit 
9/30/2014 CloudOffice Training 17
rapidscale.net 
Contact Information 
RapidScale 
100 Pacifica Suite 100 
Irvine, CA 92618 
(949) 236-7007

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RapidScale CloudOffice

  • 1. RapidScale CloudOffice Training Meet the Next Generation Computer 9/30/2014 CloudOffice Training 1
  • 2. Desktop as a Service • DaaS, Hosted Desktop, Virtual Desktop, VDI • Virtualization of the Desktop Environment • Gaining popularity because of Mobility, “BYOD”, Cost Efficiency • End user receives a virtual PC that works just like their current PC • $1 billion Industry, $49 billion Industry in 2014- Gartner 2
  • 3. Cost Savings: Desktop as a Service Benefits • Allows organizations to consolidate the number of servers supporting desktops • Central management and deployment of applications and updates • Move to a Zero Client/Thin Client Mobility: • Employees are able to work from anywhere on any device • Good for remote users • All your files are stored in one place BYOD “Bring Your Own Device” • Employees want to BYOD • Allows organizations to still have control over their data • Standardization 9/30/2014 CloudOffice Training 3
  • 4. CloudOffice Zero Client: No O/S, Inexpensive, Long Lasting, Low Power Requirements, Easy to Replace (plug & play). Supports Multiple Monitors Thin Client: O/S (Linux or Windows Based). Supports Multiple Monitors, More Flexibility 9/30/2014 CloudOffice Training 4
  • 5. • RapidScale’s Virtual Desktop Solution for SMB • All-Inclusive Solution • Multi-Tenant Platform • Cost-Effective • Eliminates Licensing Management • Access from Any Where on Any Device via Citrix Receiver CloudOffice 5
  • 6. Solutions Business Presentation 6 CloudDesktop RapidScale is the global leader in Desktop as a Service. With RapidScale’s CloudDesktop your apps, any device, globally. Let our CloudIntelligence team design the right CloudDesktop solution for you. We are the next generation computer. CloudOffice RapidScale’s CloudOffice brings the best in technology and software applications to the SMB market. Get your core line of business applications like the latest versions of Office, Exchange, SharePoint, ShareFile, and QuickBooks all for one cost effective price. CloudServer Your servers, our cloud, and the best service in the industry. RapidScale gives you on-demand capacity with the best infrastructure tools and utilities in the industry. CloudServer is backed by vCloud hypervisor, NetApp storage, and Cisco UCS blade chassis. 9/30/2014
  • 7. Solutions Business Presentation 7 CloudRecovery RapidScale’s CloudRecovery service is about planning and designing your businesses Recovery Time Objectives (RTO) around each application. We provide cost effective high density and low density storage and complete Disaster Recovery as a Service solutions for automatic failover. CloudCompliance RapidScale’s innovative CloudCompliance tool is a user-friendly web based portal software solution which offers its clients and easy, affordable way to prove they are in compliance with the standards and regulations of the industry they service. CloudMail RapidScale is an industry leader in the delivery, design, and support of Microsoft Exchange. Our Service Level Agreement for CloudMail is 100% uptime. All support is U.S. based as we take pride in providing world class service. 9/30/2014
  • 8. Package Includes: • 1 CPU/4 GB RAM • Windows 7 • Microsoft Office 2010/13 • Exchange 2010/13 • *Microsoft Sharepoint (additional $10 per month) • *Wyse Zero or Thin Clients (additional $20- $50 per month) • *Microsoft Office Professional (additional $5 per month) • Unlimited Bandwidth • *Unlimited Document Storage • Additional Applications Available (customer brings licensing) $65.00 Per Month (3 Year Agreement) $75.00 Per Month (2 Year Agreement) $85.00 Per Month (1 Year Agreement) CloudOffice 9/30/2014 CloudOffice Training 8
  • 9. Available Apps: • 8x8 Virtual Office Outlook Plugin • 8x8 Virtual Office Salesforce Plugin • Adobe Acrobat Reader XI • Adobe Acrobat X Professional • Adobe Acrobat X Standard • Avionte Outlook add-in • Axys 3.8.5 • Brosix x86 • Skyline 2013.1 • Collaborate MD • Crystal Reports Redistributables 2008 • Decision ERP • Dentrix G4 Client • eFax Messenger • FileMaker Pro 12 • GENBAND Personal Communicator • GIMP CloudOffice • Google Chrome • Goolge Talk • Intuit QuickBooks Enterprise 2013 • Intuit QuickBooks Enterprise 2012 • Intuit Quickbooks Premier 2013 • Intuit QuickBooks Premier 2012 • Intuit QuickBooks Premier 2011 • Intuit QuickBooks Pro 2014 • Intuit QuickBooks Pro 2013 • Intuit QuickBooks Pro 2012 • Intuit QuickBooks Pro 2011 • Intuit Quicken 2014 Deluxe • KeePass 2.23 • MAS90 • Microsoft Office 2010 Standard • Microsoft Visio 2010 Professional • Mozilla Firefox • MRES • NAPS2 • QuoteWerks 4.9 • Safari 5.1.7 • Sage Timeslips 2014 • Salesforce Chatter • Servant Keeper • TerminalWorks TSPrint Client • ThinkingCommunicator v2.3 • ThinkingConnector for IE • Unity Desktop 9/30/2014 CloudOffice Training 9
  • 10. Additional Apps: • ADP Drive • ArcGIS Explorer Desktop • Broadsoft Unity • Catermate • CCH Tax • Compeat • Delphi Diagrams • Great Plains • Kaseya • LaserFische • Lightspeed Galaxy • Lite Depreciation • Makescents • Megapath Telephony Toolbar • Opera • Palmwyse / Healthwyse • PDATools CloudOffice • Philips SpeechExec • ProfitSage • ProSystems fx Engagement • Roboform • Sage Fixed Assets • Salesforce Chatter • Springbrook • Tax Interest • Time Matters • TimeSlips • WinFiler 2013 Workstation • WordPerfect • Worldocs 9/30/2014 CloudOffice Training 10
  • 11. • Limited IT • SMB Market: 10 users-80 users • Standardization • Business Grade Environment • Control • BYOD CloudOffice- Ideal Customer 11
  • 12. Increased productivity and innovation: Employees are more comfortable with a personal device and become expert using it — making them more productive. Personal devices tend to be more cutting-edge, so the enterprise benefits from the latest features. Also users upgrade to the latest hardware more frequently. Employee satisfaction: Your people use the devices they have chosen and invested in — rather than what was selected by IT. 83% of users considered their mobile device more important than their morning cup of coffee. Allowing employees to use personal devices also helps them avoid carrying multiple devices. BYOD Cost savings: BYOD programs sometimes save budget by shifting costs to the user, with employees paying for mobile devices and data services. However, this often results in little to no savings, so do not base your decision primarily on anticipated savings. 9/30/2014 CloudOffice Training 12
  • 13. BYOD BYOD isn’t a new idea in the workplace Source: TechRepublic BYOD business Strategy Survey, 2013 9/30/2014 CloudOffice Training 13
  • 14. 1. How many devices (desktops, laptops, zero clients, thin clients, tablets) need to be refreshed in the next 12-24 months? 2. How much of your time goes to maintaining devices (desktops, laptops, zero clients, thin clients, tablets)? 3. What applications are you running on your desktop today? 4. How would you handle the loss of company data, hard drive crash, lost laptop, or employee theft? 5. Do your employees want to BYOD? CloudOffice 9/30/2014 CloudOffice Training 14
  • 15. Introduction/ Background: CloudOffice Success A shipping company located in Anaheim, CA with 25 employees of which, 20 are in the office on a daily basis, with a single IT manager supporting all users with occasional outside support from a VAR. Ongoing desktop support has tied up the IT Manager’s time most weeks. While deploying new desktops has helped relieve some of the time requirements it still takes up better than 50% of his time. Outside IT support cost ran $1,500 per month on average. Solution RapidScale’s CloudOffice solution allowed this client to outsource 80% of his IT, mainly desktop support for break fix. By virtualizing the desktops the IT Manager was able to set IT rules for the environment and easily manage them through the control panel. The client was also able to offset some of the additional CapEx slated for additional desktop replacement. Additionally, CloudOffice created the offsite data backup solution for the company and increased mobility by loading the VDI on additional devises such as I-Pads. Conclusion By moving to RapidScale’s CloudOffice platform, they were able to lower the outside IT support costs and create a simple access point to make adds, moves, and changes to the platform. The customer reallocated some of those savings to increasing the primary bandwidth at their location. The sales partner was pivotal in making these recommendations and providing the bandwidth solutions as well. 9/30/2014 CloudOffice Training 15
  • 16. CloudOffice – Current Industry Success 9/30/2014 CloudOffice Training 16
  • 17. CloudOffice – Where Else We Can Fit 9/30/2014 CloudOffice Training 17
  • 18. rapidscale.net Contact Information RapidScale 100 Pacifica Suite 100 Irvine, CA 92618 (949) 236-7007