CloudOffice is a secure all-in-one solution set combining RapidScale’s four core products and services: Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), Desktop as a Service (DaaS), and Hosted Microsoft Exchange.
We can package your business applications and add them to your CloudOffice. Your employees will be working in an enterprise-grade environment that is controlled and monitored 24x7x365. Additionally, all your data will be backed up in the cloud securely. With RapidScale's CloudOffice, you will have solutions that support collaboration and mobile workforces from any device, with any app, anywhere. It is the future of IT.
Microsoft Office 2010 offers flexible and powerful new ways to deliver your best work - at the office, at home, or at school.
Hosted Exchange enables you to communicate using business-grade email while eliminating the need to upgrade and maintain a physical Exchange server. Archiving and encryption services are available for compliance and security purposes. Tailor your solutions based on your unique needs and ensure that your communications are always available. You remain in control.
Unlike many competitive products, CloudOffice was built on a multi-tenanted Geo Load Balanced Active/Active architecture. This unique design offers several benefits to its end users but most importantly means that customers’ virtual environments are built redundantly upon one another creating the ultimate design in Disaster Recovery and Business Continuity.
RapidScale's consistent hardware refresh cycles ensure that customers’ applications are running on reliable maintained equipment at all times. Services are built in geographically redundant data centers, so if a primary site goes offline, the secondary site will initiate and users will be routed to that site. CloudOffice is a reliable and secure way to store data and clients will experience the latest technology with exceptional data protection.
RapidScale's CloudOffice product replaces a client’s physical IT infrastructure by moving all the customer applications to the Cloud. This eliminates the need for the client’s IT team to maintain and support the physical hardware. This will also minimize the workload on the customer’s finance department regarding the procurement of IT hardware and associated maintenance contracts.
At the infrastructure level, CloudOffice is fully backed by Active Directory architecture to simplify the deployment of user accounts. With our front-end control panel, even non-technical clerical and HR workers have the ability to easily spin up user accounts and provision users with a Desktop, Mailbox, Applications, and File Permissions in one fluid and smooth process using a “next, next, finish” procedure. Built on the same technology as our CloudDesktop platform, rich HD graphics and a seamless end user experience are just a few of the front facing benefits of our CloudOffice product offering.
2. Desktop as a Service
• DaaS, Hosted Desktop, Virtual Desktop, VDI
• Virtualization of the Desktop Environment
• Gaining popularity because of Mobility, “BYOD”, Cost Efficiency
• End user receives a virtual PC that works just like their current PC
• $1 billion Industry, $49 billion Industry in 2014- Gartner
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3. Cost Savings:
Desktop as a Service Benefits
• Allows organizations to consolidate the number of servers supporting
desktops
• Central management and deployment of applications and updates
• Move to a Zero Client/Thin Client
Mobility:
• Employees are able to work from anywhere on any device
• Good for remote users
• All your files are stored in one place
BYOD “Bring Your Own Device”
• Employees want to BYOD
• Allows organizations to still have control over their data
• Standardization
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4. CloudOffice
Zero Client: No O/S, Inexpensive, Long Lasting, Low Power Requirements, Easy
to Replace (plug & play). Supports Multiple Monitors
Thin Client: O/S (Linux or Windows Based). Supports Multiple Monitors, More
Flexibility
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5. • RapidScale’s Virtual Desktop Solution for SMB
• All-Inclusive Solution
• Multi-Tenant Platform
• Cost-Effective
• Eliminates Licensing Management
• Access from Any Where on Any Device via Citrix Receiver
CloudOffice
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6. Solutions
Business Presentation 6
CloudDesktop
RapidScale is the global leader in
Desktop as a Service. With
RapidScale’s CloudDesktop your
apps, any device, globally. Let our
CloudIntelligence team design the
right CloudDesktop solution for you.
We are the next generation
computer.
CloudOffice
RapidScale’s CloudOffice brings the
best in technology and software
applications to the SMB market. Get
your core line of business applications
like the latest versions of Office,
Exchange, SharePoint, ShareFile, and
QuickBooks all for one cost effective
price.
CloudServer
Your servers, our cloud, and the best
service in the industry. RapidScale gives
you on-demand capacity with the best
infrastructure tools and utilities in the
industry. CloudServer is backed by
vCloud hypervisor, NetApp storage, and
Cisco UCS blade chassis.
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7. Solutions
Business Presentation 7
CloudRecovery
RapidScale’s CloudRecovery service is
about planning and designing your
businesses Recovery Time Objectives
(RTO) around each application. We
provide cost effective high density
and low density storage and
complete Disaster Recovery as a
Service solutions for automatic
failover.
CloudCompliance
RapidScale’s innovative
CloudCompliance tool is a user-friendly
web based portal software solution
which offers its clients and easy,
affordable way to prove they are in
compliance with the standards and
regulations of the industry they service.
CloudMail
RapidScale is an industry leader in the
delivery, design, and support of
Microsoft Exchange. Our Service Level
Agreement for CloudMail is 100%
uptime. All support is U.S. based as we
take pride in providing world class
service.
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8. Package Includes:
• 1 CPU/4 GB RAM
• Windows 7
• Microsoft Office 2010/13
• Exchange 2010/13
• *Microsoft Sharepoint (additional $10 per month)
• *Wyse Zero or Thin Clients (additional $20- $50 per month)
• *Microsoft Office Professional (additional $5 per month)
• Unlimited Bandwidth
• *Unlimited Document Storage
• Additional Applications Available (customer brings licensing)
$65.00 Per Month (3 Year Agreement)
$75.00 Per Month (2 Year Agreement)
$85.00 Per Month (1 Year Agreement)
CloudOffice
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9. Available Apps:
• 8x8 Virtual Office Outlook
Plugin
• 8x8 Virtual Office Salesforce
Plugin
• Adobe Acrobat Reader XI
• Adobe Acrobat X Professional
• Adobe Acrobat X Standard
• Avionte Outlook add-in
• Axys 3.8.5
• Brosix x86
• Skyline 2013.1
• Collaborate MD
• Crystal Reports
Redistributables 2008
• Decision ERP
• Dentrix G4 Client
• eFax Messenger
• FileMaker Pro 12
• GENBAND Personal
Communicator
• GIMP
CloudOffice
• Google Chrome
• Goolge Talk
• Intuit QuickBooks Enterprise 2013
• Intuit QuickBooks Enterprise 2012
• Intuit Quickbooks Premier 2013
• Intuit QuickBooks Premier 2012
• Intuit QuickBooks Premier 2011
• Intuit QuickBooks Pro 2014
• Intuit QuickBooks Pro 2013
• Intuit QuickBooks Pro 2012
• Intuit QuickBooks Pro 2011
• Intuit Quicken 2014 Deluxe
• KeePass 2.23
• MAS90
• Microsoft Office 2010 Standard
• Microsoft Visio 2010 Professional
• Mozilla Firefox
• MRES
• NAPS2
• QuoteWerks 4.9
• Safari 5.1.7
• Sage Timeslips 2014
• Salesforce Chatter
• Servant Keeper
• TerminalWorks TSPrint
Client
• ThinkingCommunicator v2.3
• ThinkingConnector for IE
• Unity Desktop
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11. • Limited IT
• SMB Market: 10 users-80 users
• Standardization
• Business Grade Environment
• Control
• BYOD
CloudOffice- Ideal Customer
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12. Increased productivity and
innovation: Employees are
more comfortable with a
personal device and become
expert using it — making them
more productive. Personal
devices tend to be more
cutting-edge, so the enterprise
benefits from the latest
features. Also users upgrade to
the latest hardware more
frequently.
Employee satisfaction:
Your people use the devices
they have chosen and invested
in — rather than what was
selected by IT. 83% of users
considered their mobile device
more important than their
morning cup of coffee.
Allowing employees to use
personal devices also helps
them avoid carrying multiple
devices.
BYOD
Cost savings: BYOD
programs sometimes
save budget by shifting
costs to the user, with
employees paying for
mobile devices and data
services. However, this
often results in little to no
savings, so do not base
your decision primarily on
anticipated savings.
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13. BYOD
BYOD isn’t a
new idea in
the
workplace
Source: TechRepublic BYOD business Strategy Survey, 2013
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14. 1. How many devices (desktops, laptops, zero clients, thin clients,
tablets) need to be refreshed in the next 12-24 months?
2. How much of your time goes to maintaining devices (desktops,
laptops, zero clients, thin clients, tablets)?
3. What applications are you running on your desktop today?
4. How would you handle the loss of company data, hard drive crash,
lost laptop, or employee theft?
5. Do your employees want to BYOD?
CloudOffice
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15. Introduction/ Background:
CloudOffice Success
A shipping company located in Anaheim, CA with 25 employees of which, 20 are in the office on a daily
basis, with a single IT manager supporting all users with occasional outside support from a VAR.
Ongoing desktop support has tied up the IT Manager’s time most weeks. While deploying new
desktops has helped relieve some of the time requirements it still takes up better than 50% of his time.
Outside IT support cost ran $1,500 per month on average.
Solution
RapidScale’s CloudOffice solution allowed this
client to outsource 80% of his IT, mainly desktop
support for break fix. By virtualizing the desktops
the IT Manager was able to set IT rules for the
environment and easily manage them through the
control panel. The client was also able to offset
some of the additional CapEx slated for additional
desktop replacement. Additionally, CloudOffice
created the offsite data backup solution for the
company and increased mobility by loading the
VDI on additional devises such as I-Pads.
Conclusion
By moving to RapidScale’s CloudOffice platform,
they were able to lower the outside IT support
costs and create a simple access point to make
adds, moves, and changes to the platform. The
customer reallocated some of those savings to
increasing the primary bandwidth at their location.
The sales partner was pivotal in making these
recommendations and providing the bandwidth
solutions as well.
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