Discover how Unified Communications can dramatically improve an organisations\' workflow and reduce costs

1. HiPath OpenOffice ME TM Do more. Know more. Be more. Customer Value Presentation – Detailed Copyright © Siemens Enterprise Communications GmbH & Co KG 2007. All rights reserved.

6. HiPath OpenOffice ME Do more. Know more. Be more. Why does your world need a new unified communications solution? 1 What can HiPath OpenOffice ME™ do for you? 2 What you can expect and how to get it 3

8. Your communications pain impacts larger business issues Your Communications Pain More Mobile Workforce Inefficient Communication + Business Impacts Proliferation of Number of Devices Missed Revenue Opps. Unnecessary Costs Unhappy Customers Productivity

10. HiPath OpenOffice ME Do more. Know more. Be more. Why does your world need a new unified communications solution? 1 What can HiPath OpenOffice ME™ do for you? 2 What you can expect and how to get it 3

12. Your desk phone, mobile, and PC… Now unified in myPortal! Unify your desk phone, mobile, and PC! myPortal is all you need for unified and productive communication!

26. *Dependant on user granted permissions. Training Costs Manage and control calls. Use as a management tool for team working. Send an IM to let a staff person know when a new call is waiting for them. View / change presence and manage voicemail for teams / workgroups. * Productivity Satisfaction Attendant Console

29. The End of Communications Impediments Do more. Know more. Be more. Put an end to communications impediments. 1 Provide “built-in” functions to extend the value of the call to meet your business requirement. 2 What should a great communications solution do?

30. The End of Communications Impediments Do more. Know more. Be more. Ever needed to talk to someone in your business right away but just got engaged tone? Ever been looking at a contacts details on screen and wanted to call them but got distracted? Ever been on a critical call and had to divide your attention between listening, speaking, and furiously writing notes? Ever had to drive to a meeting because you couldn't organize a conference call quickly? Ever been “on the road” and spent time and money calling your message service, or relied on a colleague to let others know your plans have changed? Ever answered a customer question with "I don't know, let me talk to xyz (internal contact) and get back to you?" What if you could call them directly from the application screen? Just click and dial. What if you could see their presence status and send them an Instant Message to let them know? What if you could simply record the conversation for a detailed meeting report or to review later? What if you could listen to voicemail or receive faxes from your laptop? Change your presence status from your mobile phone. What if you could see which internal contacts are available to help answer inquiries so you can close more open actions and more business?. What if you could easily set up and visually control audio conferences any time you wanted?

33. HiPath OpenOffice ME Do more. Know more. Be more. Why does your world need a new unified communications solution? 1 What can HiPath OpenOffice ME™ do for you? 2 What you can expect and how to get it 3

37. BACK-UP SLIDES

41. Planning a Strategic Communications Environment The Key Questions Vision Where do you want to go? Strategy What are your choices? ‘ Execution How will you get there?

42. Sustainable Value Through an Open Communications Approach Life Works Know the future of communications Open Communications Communication for the open minded ‘ OpenPath Our elegant and Logical path to Open Communications

43. Open Communications The Seven Principles of Open Communications Services Ecosystem OpenPath Open Communications Voice Communications Mobile Communications IT Communications Unified Communications  IT-based Communications  Fixed Mobile Convenience  Business Process Integration  Rich User Experience  Business Continuity & Integrity  Open Service Delivery 