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RAY GOODMAN
             97 Glengrove Ave. W. Toronto, Ontario, Canada M4R 1N8
           416-322-3313                  raymondgoodman2@gmail.com

Core Competency:    Leading Edge Product Innovation for Retail Analytic Services


HIGHLIGHTS

1960’s         - Wrote first computer program.
               - Received first (of several to come) final marks of 100 in Mathematics.

1970’s         - Studied applied math, computer science, marketing at leading university
               - Invited into PhD Math program, but chose Computer Science/Business
               - Consulted on strategic analysis at McKinsey for Retail/CPG clients

1980’s         -   Created retail-CPG collaboration platform to analyze POS data
               -   Created BI system used for 15 years by Canada’s leading food retailer
               -   Created pricing expert system that recommended prices vs. competition
               -   Created analytical processes that guided category management analysis

1990’s         -   Developed change management audit for category management readiness
               -   Co-founded Canada’s largest & most segmentable consumer database
               -   Created outsourced analytical service serving US retailers –e.g. Wal-Mart
               -   Created 3-D visualization platform to identify merchandising opportunity
               -   Developed analytical frameworks for store benchmarking
               -   Developed analytical frameworks for private label pricing

2000’s         -   Consulted on Product Marketing strategy with publicly traded software co.
               -   Consulted on Product Marketing strategy with a POS collaboration co.
               -   Consulted on strategic options for a business intelligence co.
               -   Consulted on price elasticity for global travel company
               -   President, North America for Indian-based analytical outsource company
               -   Created “universal template” for optimizing price using Laffer curve
               -   Attempted to create “price optimization factory” in India
               -   Consulted with global shopper marketing company on analytical services

Key Goal

2010 +         - My ideal role will offer a transformational mandate which intersects:

                   Retail, Technology, Analytics, Marketing, Strategy & Entrepreneurship .
CHAPTER 1:           BUILDING DIVERSE FOUNDATIONS

Academic:            University of Western Ontario        MBA, B.Sc. (Computer Science)
(1972-1978)         - #2 business school outside of U.S. as ranked by Wall Street Journal
                    - Dean’s Honor List (Top 10%), numerous scholarships, 99% GMAT
                    - Minor in Applied Mathematics. Focus in Marketing, Strategy, AI.

Strategy:            McKinsey & Co.                         Marketing Strategy Consultant
(1978-1983)         - World’s largest strategic consulting firm
                    - Among youngest entrants in history, focus on retail/packaged goods
                    - Led 1 year process improvement study that resulted in $5mil savings
                    - Developed strategy for numerous Tier 1 Retail and CPG clients.
Retail:               Loblaw Companies         VP, Marketing, Merchandising, Technology
(1983-1989)         - Created pricing expert system that recommended prices in $1bil co.
                    - Created merchandising decision support system used for 15 years
                    - Created business plan for new subsidiary to sell POS info to vendors
                    - Created category management process with +1% GM improvement
                    - Created knowledge-based culture while overseeing 100 person dept.
                    - Created highest audience score at Retail Systems Alert conference.
Direct Marketing:    Prospects Unlimited                         Co-Founder and President
(1990.1992)         - Canada’s largest mailing list sold to Compusearch (RLPolk/Equifax)
                    - Created 9 mil. household consumer database from dept. store records
                    - Created business & technology infrastructure from start-up to $1mil
                    - Created merger integration within larger acquiring company for 1 yr.
Category Management: Tandem International                          Retail Practice Director

(1993-1994)         - Created Category Management seminar with Brian Harris
                    - Created the Future section on Cat. Mgmt. for FMI publication
                    - Created Retail Change Management service based on ODR training.
Analytics:            Cott Retail Brands – Watt International                         CIO
(1995-1996)         - World’s largest supplier of private label soft drinks with $1B+ sales
                    - Subsidiary providing strategy, packaging and design services
                    - Served Wal-Mart, Safeway, Wegmans, Albertsons
                    - Created visualization solution for retail Category Management
                    - Created outsourced price optimization & store benchmarking service
                    - Integrated analytic services with design services & product delivery.
CHAPTER 2:             BUILDING EXCITING PRODUCTS (all projects on contract):

Contracting:           Role-based mandates which leveraged my six core competencies:
(1996-2005)
                       Marketing Strategy Consultant:
                       - Led efforts in CRM, M&A, pricing, product marketing, Corel
                       - Led efforts to focus Sales and Marketing strategy, Mindavenue
                       - Provided local market expertise for Canadian entry, Experian
                       - Provided assistance to RFP response for Canadian entry, Bookscan
                       - Developed product roadmap for POS collaboration, Retail Solutions
                       - Developed pricing strategy for premium travel, Butterfield & Co.

                       Entrepreneur:
                       - Co-founder & CEO for nighttime unattended home delivery, eBox
                       - Co-founder & President, web publisher of annual reports, Print.Net
                       - Acting President, Real Estate information start-up, Info Highway

                       Executive-for-Hire
                       - CIO for CRM outsourcing business for US auto dealers, Newgen
                       - VP, M&A for largest permission marketing portal, freeshop.com

                       Strategic Adviser
                       - IT strategy affecting contract negotiations for Canadian Tire Dealers
                       - Led effort to explore strategic M&A alternatives, Meta5
                       - Keynote Speaker at Retail Conferences, TCI and Canadian GMA.

CHAPTER 3:              BUILDING GLOBAL BUSINESSES (all mandates on contract):
(2005-Present)

Retail Intelligence:   Manthan Software Services                       President, N. America
(2005-2006)            - 150 person Bangalore-based retail analytics outsourcing company
                       - Responsible for launch of products & services in N. America
                       - Led approach to over 1000 accounts representing over 400K stores
                       - Achieved sales & reference accounts in all 5 product/service areas
                       - Secured 5 new marketing partnerships, including Teradata, Acxiom.

Hosted E-Commerce:     Novator Systems                                Chief Operating
Officer
(2007)                 - 80 person Toronto-based e-tail outsourcing company
                       - Oversaw preparation for and addition of three global Tier 1 clients
                       - Laid foundation for more disciplined culture to scale for growth
                       - Strengthened Professional Services team for revenue diversification
                       - Created Account Management structure to improve delivery of value
                       - Created refined business model to enhance ongoing profitability.
Fresh Item Solutions:     Invatron Systems                                      President and COO
(2007- 2009)              - 40 person Toronto-based software solutions company
                          - Serving 60% of chain retail grocery stores in N. America
                          - Providing scale management and Fresh Item Solutions
                          - Supported attempt to diversify into scale-based couponing
                          - Increased core business sales by 20%+ and profits by 100%+
                          - Led new marketing, product and organizational improvements.
                          - Led due diligence process resulting in a new European partnership.
                          - Championed addition of Qliktech VAR and created new BI product.

Shopper Marketing:        MediaCart Holdings Inc.                        Acting CMO
(2009 - 2010)             - Start-up company offering targeted couponing on a shopping cart

                          - Contributed product positioning for new retailer presentations
                          - Provided organizational development enabling global growth.

Category Management: ToolBox Solutions Inc.                                 Acting CMO
(2010)               - Outsourced services for planogramming, analytics, data sharing
                     - Responsible for planning and executing US entry strategy
                     - Created new messaging to emphasize “automated category mgmt”
                     - Built partnership network to enable more rapid penetration.

Price Optimization:       Revenue Management Services                       Acting MD, Retail
(2011)                    - Price Optimization services for Hospitality industry globally
                          - Evaluated potential for diversifying into Retail vertical
                          - Identified product marketing and marketing channel opportunities.

Private Label Strategy:   CBX                                Merchandising Subject Matter Expert

(2011)                    - Retail design firm with global clients based in NYC
                          - Participated in joint sales pitch to secure new retail client
                          - Developed new process to integrate Merchandising analytic insight.

Loyalty Analytics:        EYC                                          Marketing Strategy Consultant
(2011)                    - Global analytics service provider affiliated with SymphonyIRI
                          - Provided outsourced prospecting and positioning services.
                          - Yielded meetings with retailers: $247B revenues in 152 days

(2012)                    AIMIA (formerly Groupe Aeroplan)             Marketing Strategy Consultant
                                 - Global analytics service provider affiliated with Aeroplan & Nectar
                          - Provided leadership to Retail diversification initiative.

Customer Experience:      Empathica                                Marketing Strategy Consultant

(2012)                    - Global provider of Customer Feedback programs
                          - Yielded meetings with retailers: $241B revenues in 147 days

Enterprise Analytics:     Retalon                                  Marketing Strategy Consultant
(2013)     - Global provider of enterprise analytic platform
           - Provided four prospects & one pilot while contract was being finalized

ONGOING:   BUILDING CHARACTER:

           Balanced Generalist with Global Perspective
           - Happily married for 37 years with one 25-year-old son
           - Son Juno-nominated for Best Contemporary Jazz Album of 2013
           - Visited 58 countries with my spouse (33 with my son)
           - Restored two Victorian homes featured in architectural magazines
           - Owner operator of 50 acre hobby farm in Collingwood
           - Writer of several genealogical histories dating back to the 1600’s
           - 107 years of family history in Retail industry from 1906
           - Wife’s store was ‘Canada’s Best Gourmet Food Store’, 1988.

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Ray goodman most recent bio_full

  • 1. RAY GOODMAN 97 Glengrove Ave. W. Toronto, Ontario, Canada M4R 1N8 416-322-3313 raymondgoodman2@gmail.com Core Competency: Leading Edge Product Innovation for Retail Analytic Services HIGHLIGHTS 1960’s - Wrote first computer program. - Received first (of several to come) final marks of 100 in Mathematics. 1970’s - Studied applied math, computer science, marketing at leading university - Invited into PhD Math program, but chose Computer Science/Business - Consulted on strategic analysis at McKinsey for Retail/CPG clients 1980’s - Created retail-CPG collaboration platform to analyze POS data - Created BI system used for 15 years by Canada’s leading food retailer - Created pricing expert system that recommended prices vs. competition - Created analytical processes that guided category management analysis 1990’s - Developed change management audit for category management readiness - Co-founded Canada’s largest & most segmentable consumer database - Created outsourced analytical service serving US retailers –e.g. Wal-Mart - Created 3-D visualization platform to identify merchandising opportunity - Developed analytical frameworks for store benchmarking - Developed analytical frameworks for private label pricing 2000’s - Consulted on Product Marketing strategy with publicly traded software co. - Consulted on Product Marketing strategy with a POS collaboration co. - Consulted on strategic options for a business intelligence co. - Consulted on price elasticity for global travel company - President, North America for Indian-based analytical outsource company - Created “universal template” for optimizing price using Laffer curve - Attempted to create “price optimization factory” in India - Consulted with global shopper marketing company on analytical services Key Goal 2010 + - My ideal role will offer a transformational mandate which intersects: Retail, Technology, Analytics, Marketing, Strategy & Entrepreneurship .
  • 2. CHAPTER 1: BUILDING DIVERSE FOUNDATIONS Academic: University of Western Ontario MBA, B.Sc. (Computer Science) (1972-1978) - #2 business school outside of U.S. as ranked by Wall Street Journal - Dean’s Honor List (Top 10%), numerous scholarships, 99% GMAT - Minor in Applied Mathematics. Focus in Marketing, Strategy, AI. Strategy: McKinsey & Co. Marketing Strategy Consultant (1978-1983) - World’s largest strategic consulting firm - Among youngest entrants in history, focus on retail/packaged goods - Led 1 year process improvement study that resulted in $5mil savings - Developed strategy for numerous Tier 1 Retail and CPG clients. Retail: Loblaw Companies VP, Marketing, Merchandising, Technology (1983-1989) - Created pricing expert system that recommended prices in $1bil co. - Created merchandising decision support system used for 15 years - Created business plan for new subsidiary to sell POS info to vendors - Created category management process with +1% GM improvement - Created knowledge-based culture while overseeing 100 person dept. - Created highest audience score at Retail Systems Alert conference. Direct Marketing: Prospects Unlimited Co-Founder and President (1990.1992) - Canada’s largest mailing list sold to Compusearch (RLPolk/Equifax) - Created 9 mil. household consumer database from dept. store records - Created business & technology infrastructure from start-up to $1mil - Created merger integration within larger acquiring company for 1 yr. Category Management: Tandem International Retail Practice Director (1993-1994) - Created Category Management seminar with Brian Harris - Created the Future section on Cat. Mgmt. for FMI publication - Created Retail Change Management service based on ODR training. Analytics: Cott Retail Brands – Watt International CIO (1995-1996) - World’s largest supplier of private label soft drinks with $1B+ sales - Subsidiary providing strategy, packaging and design services - Served Wal-Mart, Safeway, Wegmans, Albertsons - Created visualization solution for retail Category Management - Created outsourced price optimization & store benchmarking service - Integrated analytic services with design services & product delivery.
  • 3. CHAPTER 2: BUILDING EXCITING PRODUCTS (all projects on contract): Contracting: Role-based mandates which leveraged my six core competencies: (1996-2005) Marketing Strategy Consultant: - Led efforts in CRM, M&A, pricing, product marketing, Corel - Led efforts to focus Sales and Marketing strategy, Mindavenue - Provided local market expertise for Canadian entry, Experian - Provided assistance to RFP response for Canadian entry, Bookscan - Developed product roadmap for POS collaboration, Retail Solutions - Developed pricing strategy for premium travel, Butterfield & Co. Entrepreneur: - Co-founder & CEO for nighttime unattended home delivery, eBox - Co-founder & President, web publisher of annual reports, Print.Net - Acting President, Real Estate information start-up, Info Highway Executive-for-Hire - CIO for CRM outsourcing business for US auto dealers, Newgen - VP, M&A for largest permission marketing portal, freeshop.com Strategic Adviser - IT strategy affecting contract negotiations for Canadian Tire Dealers - Led effort to explore strategic M&A alternatives, Meta5 - Keynote Speaker at Retail Conferences, TCI and Canadian GMA. CHAPTER 3: BUILDING GLOBAL BUSINESSES (all mandates on contract): (2005-Present) Retail Intelligence: Manthan Software Services President, N. America (2005-2006) - 150 person Bangalore-based retail analytics outsourcing company - Responsible for launch of products & services in N. America - Led approach to over 1000 accounts representing over 400K stores - Achieved sales & reference accounts in all 5 product/service areas - Secured 5 new marketing partnerships, including Teradata, Acxiom. Hosted E-Commerce: Novator Systems Chief Operating Officer (2007) - 80 person Toronto-based e-tail outsourcing company - Oversaw preparation for and addition of three global Tier 1 clients - Laid foundation for more disciplined culture to scale for growth - Strengthened Professional Services team for revenue diversification - Created Account Management structure to improve delivery of value - Created refined business model to enhance ongoing profitability.
  • 4. Fresh Item Solutions: Invatron Systems President and COO (2007- 2009) - 40 person Toronto-based software solutions company - Serving 60% of chain retail grocery stores in N. America - Providing scale management and Fresh Item Solutions - Supported attempt to diversify into scale-based couponing - Increased core business sales by 20%+ and profits by 100%+ - Led new marketing, product and organizational improvements. - Led due diligence process resulting in a new European partnership. - Championed addition of Qliktech VAR and created new BI product. Shopper Marketing: MediaCart Holdings Inc. Acting CMO (2009 - 2010) - Start-up company offering targeted couponing on a shopping cart - Contributed product positioning for new retailer presentations - Provided organizational development enabling global growth. Category Management: ToolBox Solutions Inc. Acting CMO (2010) - Outsourced services for planogramming, analytics, data sharing - Responsible for planning and executing US entry strategy - Created new messaging to emphasize “automated category mgmt” - Built partnership network to enable more rapid penetration. Price Optimization: Revenue Management Services Acting MD, Retail (2011) - Price Optimization services for Hospitality industry globally - Evaluated potential for diversifying into Retail vertical - Identified product marketing and marketing channel opportunities. Private Label Strategy: CBX Merchandising Subject Matter Expert (2011) - Retail design firm with global clients based in NYC - Participated in joint sales pitch to secure new retail client - Developed new process to integrate Merchandising analytic insight. Loyalty Analytics: EYC Marketing Strategy Consultant (2011) - Global analytics service provider affiliated with SymphonyIRI - Provided outsourced prospecting and positioning services. - Yielded meetings with retailers: $247B revenues in 152 days (2012) AIMIA (formerly Groupe Aeroplan) Marketing Strategy Consultant - Global analytics service provider affiliated with Aeroplan & Nectar - Provided leadership to Retail diversification initiative. Customer Experience: Empathica Marketing Strategy Consultant (2012) - Global provider of Customer Feedback programs - Yielded meetings with retailers: $241B revenues in 147 days Enterprise Analytics: Retalon Marketing Strategy Consultant
  • 5. (2013) - Global provider of enterprise analytic platform - Provided four prospects & one pilot while contract was being finalized ONGOING: BUILDING CHARACTER: Balanced Generalist with Global Perspective - Happily married for 37 years with one 25-year-old son - Son Juno-nominated for Best Contemporary Jazz Album of 2013 - Visited 58 countries with my spouse (33 with my son) - Restored two Victorian homes featured in architectural magazines - Owner operator of 50 acre hobby farm in Collingwood - Writer of several genealogical histories dating back to the 1600’s - 107 years of family history in Retail industry from 1906 - Wife’s store was ‘Canada’s Best Gourmet Food Store’, 1988.