1. Chronological Project Review Ricardo M. De La Vega Navarro

3. The Center of Excellence was powered by: Our Global Team – With GECS, Oracle and World Class HR expertise DFSS – The Breakthrough strategy and quality enabler (Six-Sigma) R 2 i (Rapid Return on Investment) - KPMG’s proven Oracle rapid implementation toolkit which mapped seamlessly with Six Sigma to drive project cost lower through use of pre-configured repeatable templates and tasks TRACTION™ – Project Management Methodology which provided consistency, precision, repeatability, and risk mitigation incorporating DFSS deliverables

7. Developed the system in charge of calculating and paying commissions to over 2,200 sales personnel in more than 100 different locations in Mexico; and the system responsible to track , print and mail balance account information to every single client in the country. Failure to send account balance on time , ( twice a year), resulted in penalties imposed by the government of over 40k pesos per affected customer . (We had over 2m of them). Implementation and automatization of systems and processes contributed to obtain profits for that time period of $378.4 million pesos, which represented 41.6% increase over 1999. Also, penalty fees paid to the government due to information inconsistency were drastically reduced from 4.5million in 1999 to 80k in 2001.

13. Why the Structural Shift was Required The need to align Finance Function with regional strategies of the business (regional focus / functional leadership: Editorial, Production, Sales, Logistics & Inventory Management) IT Systems were non-standard in the region reducing ability to provide accurate information in a timely, non-labor intensive manner Disappointing return on investment in Region driven by economic instability, poor control culture and operational autonomy. Drastic cost cutting and elimination of layers as a result of a reduction in revenue was placing stress on Control Environment Same Processes, fewer people instead of identifying new processes Regulatory compliance was becoming tougher New talent needed to take the company forward

18. Certified as Six-Sigma Black Belt, Certified as Information Systems Auditor (CISA), Certified as Microsoft Systems Engineer and Solutions Developer. Strong knowledge on PMI and ITIL V2,3 Methodologies. Strengths reside on Global IT Management, IT Project Management, IT Governance and IT Best Practices. Special training in SOX-COSO-Fraud detection and Risk Management. Ricardo De La Vega [email_address] +52 1 595 1098 302