1. E-Commerce
Reem Almarri - 200920150

2. Outline
1.
Introduction
2.
5. Electronic
Ecommerce
Commerce
Features
3. Internet 6. Advantages
and
Business Disadvantages of
Models e-commerce
4. Customer
7. References
intimacy

3. Introduction
1. E Commerce 2. What is
definition ecommerce website
3. Facts & Statistics

4. E Commerce
1- E commerce is business that
takes place electronically,
generally over the Internet.
2- It refers to the use of the
Internet and the Web to transact
business between and among
organizations and individuals

5. What is e-commerce
website

6. Facts & Statistics
 Began in 1995 and grew
at an annual rate of 16 %
 Rapid growth led to
market bubble
 While many companies
failed, many survived with
soaring revenues
 E-commerce is the
fastest growing form of
retail trade in U.S.,
Europe, Asia

7. E Commerce Features
1. Global Reach
2. Richness
3. Interactivity
4. Information Density

8. Global Reach
The technology
reaches across
national boundaries,
around Earth

9. Richness
Supports video,
audio, and text
messages

10. Interactivity
The technology
works through
interaction with
the user

11. Information Density
Vast increases in
information
density—the total
amount and
quality of
information
available to all
market
participants

12. Internet Business Models
1. Virtual Storefront
2. Information
Broker
3. Online
Marketplace

13. Types of Electronic
Commerce
(B2C) (B2B) (C2C)

14. Business-to-consumer (B2C)
Business that sells
products or
provides services
to end-user
consumers.

15. Business-to-business (B2B)
Business that sells
products or
provides services
to other
businesses.

16. Consumer-to-consumer (C2C)
In internet commerce,
means through which
consumers interact
with other consumers
through online
auctions.

17. Customer Intimacy
O Interactive marketing
and personalization
O Customer Self
Service

18. Advantages and Disadvantages of
e-commerce
Disadvantag
Advantages
es

19. Advantages
 Faster buying/selling procedure, as well as easy to
find products.
 Buying/selling 24/7.
 More reach to customers, there is no theoretical
geographic limitations.
 Low operational costs and better quality of services.
 Customers can easily select products from different
providers without moving around physically.

20. Disadvantages
 Any one, good or bad, can easily start a business.
And there are many bad sites which eat up
customers’ money.
 There is no guarantee of product quality.
 Mechanical failures can cause unpredictable effects
on the total processes.

21. References
• Advantages and Disadvantages of Ecommerce . (2010). Retrieved November 23, 2011, from
eSalesTrack : http://www.esalestrack.com/blog/2008/09/advantages-and-disadvantages-
of.html
• eCommerce Growth. (2011). Retrieved October 29, 2011, from Strategic eCommerce
Solutions: http://www.sescommerce.com/ecommerce-growth.asp
• The Many Flavors of E-Commerce. (2011). Retrieved October 29, 2011, from asaresearch:
http://www.asaresearch.com/ecommerce/ecommerce_types.htm
• Types of E-Commerce. (2011). Retrieved October 13, 2011, from EzineArticles:
http://ezinearticles.com/?Types-of-E-Commerce&id=2002490
• Unique Feature of E-Commerce Technology. (2011). Retrieved October 13, 2011, from
OoCities: http://www.oocities.org/zaruliskandar/ecom8.htm
• What is E-commerce website. (2011, July 26). Retrieved November 10, 2011, from YouTube:
http://www.youtube.com/watch?v=1LD70pUE7O4
• Harvey, M. J. (2002). E-commerce. Retrieved October 29, 2011, from Encyclopedia:
http://www.encyclopedia.com/topic/e-commerce.aspx