Rachel spent her day effectively as a project manager, allocating 66% of her time to direct project-related work like reviewing reports, discussing issues with her team and superiors, and attending progress meetings. As a project manager, she is responsible for providing direction, coordination, and integration for her project team. She also has to deal with challenges like clients requesting additional features not in scope, and ensure work is completed on time and issues are resolved. The case shows that project managers play an important role in leading their team successfully while also communicating with stakeholders.