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Scientific Committee Meeting, Dublin, 09 October 2008




                           Next Generation Localisation
                  Enabling people to interact with digital content, products and services in their own
                language, according to their own culture, and according to their own personal needs


                                                        Reinhard Schäler (UL-LOC)
Hot off today presses
Personalisation
                the
  Decision to launch result of growing number
  of female drivers in the country, based on
  study that researched needs and
  preferences.
  Women's needs different from men's; most
  important thing for them: car will be
  comfortable and easy to use.
  Last year, Iran's Islamic authorities passed
  a bill promoting production of a bicycle
  especially designed for women: it will
  conceal the rider's legs and upper body.
  Iranian women are advised to refrain from
  cycling, in order to preserve their modesty,
  and are banned from riding motorcycles,
  except as passengers.
  A woman-only taxi service is operating in
  major Iranian cities, and male and female
  passengers are segregated on buses and
  the Tehran underground system.
  Last year, Iran Khodro launched "Islamic"                The Irish Times
  car model, equipped with a navigation                    MotorsFeature
                                                           Wednesday, October 8, 2008, p.4
  system to locate Mecca, will be
  manufactured in conjunction with Malaysia
  and Turkey.

 Robert Tait and Noushin Hoseiny, The Guardian,
 Tuesday October 7 2008
 http://www.guardian.co.uk/world/2008/oct/07/iran.gender
LOC – Next Generation Localisation


                                           Unified Model




                                                           Personalised Localisation
  Digital
                 Enterprise Localisation


  Content
  Management
                                           Next                                        Systems
                                           Generation                                  Framework
                                           Localisation
  Integrated
  Language
  Technologies
Next Generation Localisation
 LOC1 Multilingual Digital Content Guidelines (Chris Exton, Reinhard Schaler)
     WP1 Digital Content Production for Localisation – Beyond Locale

     WP2 Localisation Knowledge – Capture, Organisation, Use

 LOC2 Translation and Adaptation ( Liam Murray, Reinhard Schaler)
     WP1 Technology Evaluation – The process perspective

     WP2 Technology Evaluation – The user perspective

 LOC3 The Next Generation Localisation Factory ( J.J. Collins, Reinhard Schaler)
     WP1 Services Descriptor Development (Web Services)

     WP2 Workflow Specification: Bulk (Enterprise) Localisation

     WP3 Workflow Specification: Personalised Production & Social Networking Content

     WP4 Mining Workflow Patterns

     WP5 Collaborative Localisation Platform
Next Generation Localisation




    Digital        Digital        Digital
   Content        Content        Content
 Production     Processing     Localisation
Next Generation Localisation




   Digital            Digital            Digital
  Content            Content            Content
                   Processing
Production                            Localisation

      The Next Generation Localisation Factory
Today’s Localisation Factory
 Based on proprietary technology
 Static, constraint environment
 OK for pre-defined scenarios
 Limited, slow configuration
 capabilities
 Lack of interoperability
 Closed standards
 Works well
    Within large organisations
    For large controlled projects
 Example: large multinational digital
 publishers
Case study
                                                  Current throughput: 100,000
The Setting                                       language check-ins per month
                                                  2 million files per month
Project constraints
     4m wordcount software strings
                                                  98% of words leverage
     30 languages simultaneous release            Average time to process a file: 45
     13k localisable files                        seconds
     Localisation group in Dublin; 5,000 people
     world-wide distributed development team      Fully scalable “add-a-box model”
                                                  Simship of all 30 languages
Objectives                                        International version testing before
     24/7, 100% automated process – no
     exceptions                                   US release
     Translation in parallel with development     Reduced no. of release engineers
     Translation begins at code check-in
     Translation “on demand” – no more “big
                                                  (20->2) resulting in US$20m saving
     project” model                               per year
                                                  Positive ROI within 1 year
The Next Generation Localisation Factory
                                                   Web-based
 Self-configurable (scenario                  Localisation Platform
 independent)
 Connecting to the
 personalisation agenda (ad
 hoc rapid-fire workflows)
 Distributed
 Component-based
 Extensible
 Accessible
 Localisation Knowledge as
 backbone
                               Localisation
                                                             Processing
 Clear IP                        Platform                         Data
                               Components                      Communications
 Open source                     (Layers)                         Management
The Next Generation Localisation Factory
      Self-configurable – Adaptable - Extensible

                                                                                         ILT                 Processing                        ILT
                                                                                Tagger                                                    MT
                                                         ILT                                                                                                                                                      ILT
                                                                                                            Management                                        Leverager
               TM
                                                                                                   Translation Router
                                                                                                                             LOC


                                                                                       Assess type of request and select route according to
                                                                        time, quality and budget requirements - using available knowledge and resources

                                                                                                                                    LOC
                                                                                         Localisation Knowledge Base




                                                                                                                                                                Translation Web Services
                                      Translation Web Services




                                                                                                                                                                                      Access and Communication
                Access and Communication




Localisation                                                                                                   Data                                                                                              Localisation
 Request                                                                                                                                                                                                          Response

                                                                       XLIFF+              XLIFF+              XLIFF+         XLIFF+                 XLIFF+




                                                                                         Human Localisation Services
                                                                 DCM                                  DCM                           DCM                                                                          DCM

               Personalise                                                                     Adaptation    Processing      PersPrefs                         Profiler
The Next Generation Localisation Factory
Self-configurable – Adaptable - Extensible




           Components in use

           Components not in use
The Next Generation Localisation Factory
Self-configurable – Adaptable - Extensible




           Components in use

           Components not in use
The Next Generation Localisation Factory
Self-configurable – Adaptable - Extensible




           Components in use

           Components not in use
The Next Generation Localisation Factory
Self-configurable – Adaptable - Extensible




                                 Management


                               Communication


                                       Data


                                  Processing
Management
 Requester                                Processes
    Contact                                   Available
    Type (industry, government, ngo)          Active
 Project                                  Workflow
   Constraints (time, cost, quality)          Manual
   Characteristics (s/t languages,            Generated
   domain, “value”)                           Mined patterns
   Status
 Provider
    Contact                                                    More on this later
    Type (commercial, volunteer)
 Resources
    Human
    Linguistic                         Localisation
                                                                Processing
    Processing                           Platform                    Data
                                       Components                 Communications
                                         (Layers)                    Management
Communication
 Connection between services
 Services descriptor
   Webservices description
      OASIS TransWeb Standard (initial work)
   Areas
      Services
      Data
      Processes
      Status



                                  Localisation
                                                 Processing
                                    Platform          Data
                                  Components       Communications
                                    (Layers)          Management
Data
 Data conversion/filter at entry and exit points
 Open standards-based data container
 Localisation Knowledge
                                               More on this later
 XLIFF+
    Previous translations, alternative translations
    Customer, product, domain information
    Status information
    Translation directives
       Max length
       Do-not-translates
       Style
       Do-not-moves                Localisation
                                                      Processing
    Comments                         Platform              Data
                                   Components           Communications
    …                                (Layers)              Management
Processing
 ILT
   MT
   TM
   …
 DCM
   Personalisation
                                                  Integrated by SF
   Adaptation
   …
 LOC
   Ad hoc rapid workflow configuration
   Localisation Knowledge Base
   … (e.g. collaborative Localisation Platform)
                                  Localisation
                                                     Processing
                                    Platform              Data
                                  Components           Communications
                                    (Layers)              Management
LOC use scenario
 Collaborative Localisation Platform
 Translators without Borders (int’l collaborators,
 partners): “Localisation for free” for NGOs
     Ashoka
         The Premier Organization Promoting Social
         Entrepreneurship Worldwide – system changing
         solutions for the world’s most urgent social
         problems, working with Muhammad Yunus, 2006
         Nobel Peace Prize Winner
     International League for Human Rights
         Founded in 1942 by Roger Baldwin, ILHR is one
         of the oldest international human rights
         organizations, exposes serious abuses wherever
         they exist.
     Doctors Without Borders
         Doctors Without Borders/Médecins Sans
         Frontières (MSF) is an international medical
         humanitarian organization working in nearly 60
         countries. 1999 Nobel Peace Prize.
         “Access to medicine and healthcare is
         determined by economics.”
Lack of Localisation can seriously damage your health

  If
       Localisation is needed to provide access to knowledge
       Knowledge helps to address
          Health care (netdoctor, doctoronline, …)
                          Lack of
          Justice (lawyers, humanrights, …)

                        localisation
        • Finance (bloomberg, business.com, …)
        • Information (weather, exchange rates, …)

                          can kill
        • Research (google scholar, libraries, wikipedia, …)
• Then
   – Lack of localisation can seriously damage your
        • Health
        • Freedom
        • Prosperity
Phased implementation (collaborative platform)

•   Phase I (2009)      •   User involvement
                             – LOC Convention (01 Oct 08)
                                  • Academics, industry and NGOs
•   Phase II (2010)
                             – Localization World Madison (13-15 Oct 08)
                                  • Half-day workshop
•   Phase III (2011)
                             – Working Group (starting Oct 08)
                                  • Translators without Borders (TWB)
•   Phase IV (2012)          – Seminars
                                  • Industry (e.g. Microsoft, Symantec, Sun,
                                    Adobe, Facebook)
                        •   Trial runs (TWB)
                        •   Phase I Implementation by March 2008
                             – Requester – provider negotiation
                             – File handling, transfer
                             – Basic project information
Thank you

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Next Generation Localization

  • 1. Scientific Committee Meeting, Dublin, 09 October 2008 Next Generation Localisation Enabling people to interact with digital content, products and services in their own language, according to their own culture, and according to their own personal needs Reinhard Schäler (UL-LOC)
  • 2. Hot off today presses Personalisation the Decision to launch result of growing number of female drivers in the country, based on study that researched needs and preferences. Women's needs different from men's; most important thing for them: car will be comfortable and easy to use. Last year, Iran's Islamic authorities passed a bill promoting production of a bicycle especially designed for women: it will conceal the rider's legs and upper body. Iranian women are advised to refrain from cycling, in order to preserve their modesty, and are banned from riding motorcycles, except as passengers. A woman-only taxi service is operating in major Iranian cities, and male and female passengers are segregated on buses and the Tehran underground system. Last year, Iran Khodro launched "Islamic" The Irish Times car model, equipped with a navigation MotorsFeature Wednesday, October 8, 2008, p.4 system to locate Mecca, will be manufactured in conjunction with Malaysia and Turkey. Robert Tait and Noushin Hoseiny, The Guardian, Tuesday October 7 2008 http://www.guardian.co.uk/world/2008/oct/07/iran.gender
  • 3.
  • 4.
  • 5. LOC – Next Generation Localisation Unified Model Personalised Localisation Digital Enterprise Localisation Content Management Next Systems Generation Framework Localisation Integrated Language Technologies
  • 6. Next Generation Localisation LOC1 Multilingual Digital Content Guidelines (Chris Exton, Reinhard Schaler) WP1 Digital Content Production for Localisation – Beyond Locale WP2 Localisation Knowledge – Capture, Organisation, Use LOC2 Translation and Adaptation ( Liam Murray, Reinhard Schaler) WP1 Technology Evaluation – The process perspective WP2 Technology Evaluation – The user perspective LOC3 The Next Generation Localisation Factory ( J.J. Collins, Reinhard Schaler) WP1 Services Descriptor Development (Web Services) WP2 Workflow Specification: Bulk (Enterprise) Localisation WP3 Workflow Specification: Personalised Production & Social Networking Content WP4 Mining Workflow Patterns WP5 Collaborative Localisation Platform
  • 7. Next Generation Localisation Digital Digital Digital Content Content Content Production Processing Localisation
  • 8. Next Generation Localisation Digital Digital Digital Content Content Content Processing Production Localisation The Next Generation Localisation Factory
  • 9. Today’s Localisation Factory Based on proprietary technology Static, constraint environment OK for pre-defined scenarios Limited, slow configuration capabilities Lack of interoperability Closed standards Works well Within large organisations For large controlled projects Example: large multinational digital publishers
  • 10. Case study Current throughput: 100,000 The Setting language check-ins per month 2 million files per month Project constraints 4m wordcount software strings 98% of words leverage 30 languages simultaneous release Average time to process a file: 45 13k localisable files seconds Localisation group in Dublin; 5,000 people world-wide distributed development team Fully scalable “add-a-box model” Simship of all 30 languages Objectives International version testing before 24/7, 100% automated process – no exceptions US release Translation in parallel with development Reduced no. of release engineers Translation begins at code check-in Translation “on demand” – no more “big (20->2) resulting in US$20m saving project” model per year Positive ROI within 1 year
  • 11. The Next Generation Localisation Factory Web-based Self-configurable (scenario Localisation Platform independent) Connecting to the personalisation agenda (ad hoc rapid-fire workflows) Distributed Component-based Extensible Accessible Localisation Knowledge as backbone Localisation Processing Clear IP Platform Data Components Communications Open source (Layers) Management
  • 12. The Next Generation Localisation Factory Self-configurable – Adaptable - Extensible ILT Processing ILT Tagger MT ILT ILT Management Leverager TM Translation Router LOC Assess type of request and select route according to time, quality and budget requirements - using available knowledge and resources LOC Localisation Knowledge Base Translation Web Services Translation Web Services Access and Communication Access and Communication Localisation Data Localisation Request Response XLIFF+ XLIFF+ XLIFF+ XLIFF+ XLIFF+ Human Localisation Services DCM DCM DCM DCM Personalise Adaptation Processing PersPrefs Profiler
  • 13. The Next Generation Localisation Factory Self-configurable – Adaptable - Extensible Components in use Components not in use
  • 14. The Next Generation Localisation Factory Self-configurable – Adaptable - Extensible Components in use Components not in use
  • 15. The Next Generation Localisation Factory Self-configurable – Adaptable - Extensible Components in use Components not in use
  • 16. The Next Generation Localisation Factory Self-configurable – Adaptable - Extensible Management Communication Data Processing
  • 17. Management Requester Processes Contact Available Type (industry, government, ngo) Active Project Workflow Constraints (time, cost, quality) Manual Characteristics (s/t languages, Generated domain, “value”) Mined patterns Status Provider Contact More on this later Type (commercial, volunteer) Resources Human Linguistic Localisation Processing Processing Platform Data Components Communications (Layers) Management
  • 18. Communication Connection between services Services descriptor Webservices description OASIS TransWeb Standard (initial work) Areas Services Data Processes Status Localisation Processing Platform Data Components Communications (Layers) Management
  • 19. Data Data conversion/filter at entry and exit points Open standards-based data container Localisation Knowledge More on this later XLIFF+ Previous translations, alternative translations Customer, product, domain information Status information Translation directives Max length Do-not-translates Style Do-not-moves Localisation Processing Comments Platform Data Components Communications … (Layers) Management
  • 20. Processing ILT MT TM … DCM Personalisation Integrated by SF Adaptation … LOC Ad hoc rapid workflow configuration Localisation Knowledge Base … (e.g. collaborative Localisation Platform) Localisation Processing Platform Data Components Communications (Layers) Management
  • 21. LOC use scenario Collaborative Localisation Platform Translators without Borders (int’l collaborators, partners): “Localisation for free” for NGOs Ashoka The Premier Organization Promoting Social Entrepreneurship Worldwide – system changing solutions for the world’s most urgent social problems, working with Muhammad Yunus, 2006 Nobel Peace Prize Winner International League for Human Rights Founded in 1942 by Roger Baldwin, ILHR is one of the oldest international human rights organizations, exposes serious abuses wherever they exist. Doctors Without Borders Doctors Without Borders/Médecins Sans Frontières (MSF) is an international medical humanitarian organization working in nearly 60 countries. 1999 Nobel Peace Prize. “Access to medicine and healthcare is determined by economics.”
  • 22. Lack of Localisation can seriously damage your health If Localisation is needed to provide access to knowledge Knowledge helps to address Health care (netdoctor, doctoronline, …) Lack of Justice (lawyers, humanrights, …) localisation • Finance (bloomberg, business.com, …) • Information (weather, exchange rates, …) can kill • Research (google scholar, libraries, wikipedia, …) • Then – Lack of localisation can seriously damage your • Health • Freedom • Prosperity
  • 23. Phased implementation (collaborative platform) • Phase I (2009) • User involvement – LOC Convention (01 Oct 08) • Academics, industry and NGOs • Phase II (2010) – Localization World Madison (13-15 Oct 08) • Half-day workshop • Phase III (2011) – Working Group (starting Oct 08) • Translators without Borders (TWB) • Phase IV (2012) – Seminars • Industry (e.g. Microsoft, Symantec, Sun, Adobe, Facebook) • Trial runs (TWB) • Phase I Implementation by March 2008 – Requester – provider negotiation – File handling, transfer – Basic project information

Notas del editor

  1. http://www.moraviaworldwide.com/Download/Using%20Idiom%20WorldServer%20as%20a%20Workflow%20Engine.pdf http://www.i18n.ca/publications/AutoLocalizationModel.pdf
  2. Context Localisation, broadly described as the linguistic and cultural adaptation of digital material to the requirements of foreign markets, started in the mid-1980s. Large US-based developers (then known as software developers, now often referred to as ‘ digital content publishers ’ ) wanted to develop new markets for their products in order to increase the return on investment into their original products. In order to sell into the new markets, they needed to localise their digital products. Initially, localisation was a highly specialised and labour-intensive activity. Different types of professionals were involved. These included software engineers, testers, translators, desktop publishing experts, and project managers. Although these professionals used computerised tools for their work, many of the tasks had to be done ‘ by hand ’ . They were very labour-intensive, highly repetitive, prone to errors and took a long time to complete. Today, the leaders in localisation have adapted what we call the ‘ Localisation Factory ’ , a term first used by Tony Jewtushenko from Oracle at the LRC ’ 03 Conference in 2003. Localisation Factories are highly automated. They rely on tools, process and file exchange standards – all covered under the term ‘ Language Resources ’ in the context of IGNITE. In a Localisation Factory, labour-intensive, repetitive, costly and tedious tasks are automated. IGNITE aims to spread the benefits of such a setting to the industry as a whole by providing general access to Language Resources.