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GLOBAL MANAGEMENT
WHAT IS IT?
JÖNKÖPING INTERNATIONAL BUSINESS SCHOOL
ANDREA @RESMINI
GLOBAL MANAGEMENT
WHAT IS IT?
JÖNKÖPING INTERNATIONAL BUSINESS SCHOOL
ANDREA @RESMINI
(NOTE:  This  lecture  was  delivered  as  part  of 
Welcome  Week  at  JIBS.  It  is  a  prank  unaware 
first­year  students  were  subjected  to  with  the 
complicity  of  the  student  organizations.  The 
students  were  only  told  this  was  all  a  joke  at 
the  end  when  they  were  liberated  by  their 
elders/seniors)
Welcome.  I  was  told  to  prepare  an  introductory 
lecture on global management, but I’d like to ask 
you  a  couple  of  things  first.  (speaks  to  class) 
Who is not from Sweden? Why? Who speaks sanskrit? 
Anyone  who  paraglides?  Who  is  going  to  win  the 
Premier League in 2019?
You  see,  difficult  questions  to  answer,  if  not 
for  a  couple  of  know­it­all.  Just  like  global 
management. But what is global management really? 
It’s a mess. 
IT’S A GIGANTIC MESS
It’s a gigantic mess.
All of that stuff that we have to move around the 
world, right? Just because we want bananas in the 
winter ...
... or that new gadget for taking selfies of your 
posterior  they  just  released  on  the  market  in 
Korea or somewhere. 
R U FINISHD?R U FINISHD?
Wouldn't that be easier if we just focused on the 
important  things?  Like  say,  digital  services. 
Like say, lolcatz. Or grumpy cats pics.
iPhone Blower App
Or the iPhone Blower app, so that you won’t miss 
a single candle ever again.
Think  about  it.  Nothing  moves.  No  need  to  move 
trucks  around  and  pollute  the  earth  even  more, 
right?
No  reason  for  us  to  go  around  either,  which  is 
even better. We save on gas and avoid unpleasant 
social  situations,  like,  being  in  class,  for 
example. Just saying. 
Wombat cub
And  if  we  have  to  move  something  around,  let  it 
be  something  really  useful  and  meaningful  to 
society, something that can have an impact, such 
as  wombat  cubs.  Who  doesn’t  like  wombats?  And 
cubs of course.
IT’S HARD TOPICS
So,  that's  the  hard  topics  we  want  to  tackle  in 
Global  Management.  What  is  that  we  are  actually 
doing  here?  Why  do  we  drive  big  trucks?  Are 
wombats  cuddly?  You  can  see  that  these  problems 
we  face  are  not  easily  solved,  and  the  scale  at 
which  they  occur  –  global  –  makes  them  even 
harder to tackle.
Lucky for you, we came up with a good way to sell 
all  of  this  with  a  nicely  drawn  model  that  even 
gives  you  fancy  buzzwords  you  can  adopt  and 
reuse.  JIBS  is  entrepreneurship,  ownership, 
renewal.
ENTREPRENEURENSHIPS
We  will  teach  you  to  be  as  entrepreneurial,  so 
that  maybe  you'll  be  the  ones  coming  up  with 
say ... 
Wombat cubDOG
..  an  app  that  can  call  your  dog  for  you. 
Wouldn’t  that  be  great?  Wouldn’t  that  be 
entrepreneurial?  Wouldn't  that  be  terribly 
global?  How  many  dogs  can  such  an  app  manage? 
Dozens.  Probably  hundreds.  (sorry  about  the 
slide. Couldn’t find a suitable pic of a dog as I 
was in a pinch)
OWNERSHIP
We  will  teach  you  to  favor  ownership  over 
anything else. 
This  is  business  after  all.  You’ll  know  exactly 
how  to  reclaim  it.  What  is  mine  is  mine,  an eye 
for an eye, all that stuff that is very important 
to  making  lots  of  money.  Somebody  put  this 
picture  up  for  grabbing  for  example.  Now  it’s 
mine  and  I  can  use  it  in  this  lecture.  That’s 
ownership.
RENEWAL
And  we  will  teach  also  about  renewal,  because 
it's part of the mission, but that's boring stuff 
which  has  to  do  with  sustainability  and 
environmental protection, yadda­yadda­yadda, save 
the  whale  harvest  the  land  in  flip­flops  using 
your  pinkies  no  gas  in  your  hairspray  kind­of­
stuff, you know, somebody else will deal with it 
in detail. 
ANDREA RESMINI © 2015
But this picture, I played this game hard, I took 
this pic, so I own it, and it has my name written 
above it. That’s still ownership. I placed it on 
Pinterest.  By  doing  this,  I’m  managing  it 
globally. I was all over Mordor. And I managed to 
kill  quite  a  lot  of  orcs.  So  there’s  renewal 
there  as  they  will  have  to  be  replaced.  Please 
note the copyright sign. Ownership.
HOW WILL WE TEACH YOU?
How  will  we  teach  you  entrepreneurship, 
ownership,  and  renewal  in  a  global  context?  You 
probably heard quite a few different theories of 
business that supposedly tackle the complexity of 
global management. 
So  have  I.  Say,  Miles’  theory  of  management 
through  incompetence?  Or  Santapaola’s  model  of 
family ties? Frank’s? Billy’s? Pelle’s? Have you? 
Could you explain them to me? (PAUSE. NO ANSWER)
Exactly,  that’s  the  point.  Nobody  can.  They  are 
worthless.
THEORY-THROUGH-ENACTMENT
So,  following  Wayne  and  Pennyworth,  we  will 
engage in an exercise of theory­through­enactment 
and  global  manage  a  compelling  case  through 
practice.  We’ll  make  groups  and  work  on  it  by 
becoming  the  different  actors  and  players  and 
weighing  their  choices.  Living  their  choices. 
Ever  played  RPGs?  (ASKS  AUDIENCE.  SOME  HANDS 
RAISED) You did. Losers.
Anyway, since we want to stay close to what most 
business  practice  is  today,  we  decided  to  have 
you manage ...
Zombie Apocalypse
.. the zombie apocalypse. The first lectures will 
allow  us  to  start  talking  about  reports, 
interviews,  eating  habits,  and  such,  but 
meanwhile  here's  a  few  instructions  to  get  you 
going.
4th floor for props
The  guys  at  marketing  on  the  4th  floor  should 
provide  you  with  materials,  like  clothing  and 
make­up.  If  you  can  get  sick  a  bit  it  will 
definitely help you get your bearing but it’s not 
required. Please note that the severing of limbs 
is discouraged, especially if performed on others 
than  yourself,  and  might  negatively  impact  your 
final results.
Class of 2014
I suggest two­thirds of you try being zombies for 
the next week, while the rest of the class comes 
up  with  a  plan  to  exterminate  you,  profit  from 
whatever  crazy  stuff  they  have  to  make  up  to 
solve  this  global  crisis,  and  hence  also  foster 
renewal.  You  playing  the  zombies,  jou  just  have 
to  shamble  a  bit  and  moan.  Can  you  actually  do 
that? (AUDIENCE MOANS). Not good enough. Practice 
practice practice. 
Last  year  we  switched  roles  on  the  second  week 
but  it  didn’t  really  work  out  because  the  group 
playing  the  humans  first  didn’t  really  get  the 
concept of "enactment". We had half the class by 
then and not because we failed them. So I suggest 
you find some way to decide who’s going to be on 
the  suck  team  in  case  somebody  loves  their 
baseball bats too much again. Like, say, those of 
you who can’t spell ...
 
Spårvagnsaktiebolagsskensmutsskjutarefackföreningspersonalbeklädnadsmagasinsförrådsförvaltarens
..  this  word.  Or  those  smartasses  who  know 
sanskrit or paraglide.
MANDATORY READINGS
This  is  it,  we  see  each  other  next  week,  but 
here’s a couple of books you are supposed to read 
to get started: 
FISHBURNE, L. (2008). MACHETES AND A
BASEBALL BAT: MANAGING GLOBALLY IN THE
AFTERMATH OF A ZOMBIE APOCALYPSE.
HARVARD PRESS.
THOMAS, M. & THOMAS, N. S. (2009). ZOMPOC:
HOW TO SURVIVE A ZOMBIE APOCALYPSE.
SWORDWORK PUBLISHING.
BROOKS, M. (2003). THE ZOMBIE SURVIVAL GUIDE:
COMPLETE PROTECTION FROM THE LIVING DEAD.
BROADWAY BOOKS.
BROOKS, M. (2007). WORLD WAR Z. THREE RIVERS
PRESS.
KLEPINSKI, G. (2011). SURVIVING THE ZOMBIE
OUTBREAK: THE OFFICIAL ZOMBIE SURVIVAL
FIELD MANUAL. AQUARIUS.
MURPHY, D. P. (2009). ZOMBIES FOR ZOMBIES:
ADVICE AND ETIQUETTE FOR THE LIVING DEAD.
SOURCEBOOKS.
AUSTIN, J. (2010). SO NOW YOU'RE A ZOMBIE: A
HANDBOOK FOR THE NEWLY UNDEAD. CHICAGO
REVIEW PRESS.
SHAFFER, A. (2014). HOW TO SURVIVE A
SHARKNADO AND OTHER UNNATURAL
DISASTERS: FIGHT BACK WHEN MONSTERS AND
MOTHER NATURE ATTACK. THREE RIVERS PRESS.
OUELLETTE, J. (2010). THE CALCULUS DIARIES:
HOW MATH CAN HELP YOU LOSE WEIGHT, WIN IN
VEGAS, AND SURVIVE A ZOMBIE APOCALYPSE.
PENGUIN BOOKS.
Also mandatory and focusing on zombie management. 
Note  that  the  third  and  fourth  book  provide  a 
systemic  perspective  and  a  holistic  approach  to 
the undead situation.
BALL, A., RAO, D., HAUSSMAN, R., & ROBINSON, S.
P. (2013). THE RANDOM WALKING DEAD: EFFECTS
OF URBAN STREET NETWORK TOPOLOGY ON
RATES OF INFECTION SPREADING IN ZOMBIE
EPIDEMICS. COMPLEX SYSTEMS MODELING AND
NETWORKS.
HARMAN, C. (2006). ZOMBIE CAPITALISM -
GLOBAL CRISIS AND THE RELEVANCE OF MARX
And  finally,  slightly  more  academic  but  still 
necessary reading, you slackers:
FOR NEXT WEEK: READ AND
REPORT IN WRITING
Final bit: I want a report, but keep it short. No 
more than 6 pages for each book and your personal 
reflections ... 
MANAGING THE UNDEAD:
IS IT GLOBAL OR LOCAL?
...  on  “managing  the  undead:  do  it  global,  or 
local?”,  uploaded  to  the  personal  mail  of  the 
program  director  no  later  than  this  Friday  at 
23:00 hours.
THAT’S ALL. SEE YOU NEXT TIME!
Any questions? 
(STUDENT  FREEDOM  MOB  BREAKS  INTO  THE  CLASS  AND 
INTERRUPTS WITH MUSIC AND STUFF)
Well,  too  bad  we  don’t  have  the  time.  See  you 
next time. File your reports! Friday!
IMAGE CREDITS (COPYRIGHT OWNERS ETC ETC)
Truck ­  http://fleetowner.com
Complexity ­ nerovivo, https://www.flickr.com/photos/dominik99/384027019
Bananas ­ http://beforeitsnews.com
Belfie stick ­ http://businessinsider.com
Grumpy cat ­ http://www.ehiyo.com/wp­content/uploads/2015/01/grumpy­cat­
6q4n2.jpg
Blower app ­ https://www.youtube.com/watch?v=ei0­rBgF­5Y
Pollution ­ http://www.jodutt.com/wp­content/uploads/2014/12/o­POLLUTED­BEACH­
facebook.jpg
Sleeping in class ­ http://www.theprospect.net/wp­
content/uploads/2013/12/staying­awake.jpg
Running wombat ­ 
http://i.telegraph.co.uk/telegraph/multimedia/archive/01754/womat_1754995i.jpg
It's mine ­ https://leadershipfreak.files.wordpress.com/2012/09/its­mine.jpg
Walking dead ­ http://walkingdead.wikia.com
Call center ­ http://jobopportunitiessanantoniotx.com
Zombies ­ http://thenerdsofcolor.org 

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Welcome Week Lecture at JIBS

  • 1. GLOBAL MANAGEMENT WHAT IS IT? JÖNKÖPING INTERNATIONAL BUSINESS SCHOOL ANDREA @RESMINI
  • 2. GLOBAL MANAGEMENT WHAT IS IT? JÖNKÖPING INTERNATIONAL BUSINESS SCHOOL ANDREA @RESMINI (NOTE:  This  lecture  was  delivered  as  part  of  Welcome  Week  at  JIBS.  It  is  a  prank  unaware  first­year  students  were  subjected  to  with  the  complicity  of  the  student  organizations.  The  students  were  only  told  this  was  all  a  joke  at  the  end  when  they  were  liberated  by  their  elders/seniors) Welcome.  I  was  told  to  prepare  an  introductory  lecture on global management, but I’d like to ask  you  a  couple  of  things  first.  (speaks  to  class)  Who is not from Sweden? Why? Who speaks sanskrit?  Anyone  who  paraglides?  Who  is  going  to  win  the  Premier League in 2019?
  • 3. You  see,  difficult  questions  to  answer,  if  not  for  a  couple  of  know­it­all.  Just  like  global  management. But what is global management really?  It’s a mess. 
  • 4. IT’S A GIGANTIC MESS It’s a gigantic mess.
  • 6. ... or that new gadget for taking selfies of your  posterior  they  just  released  on  the  market  in  Korea or somewhere. 
  • 7. R U FINISHD?R U FINISHD? Wouldn't that be easier if we just focused on the  important  things?  Like  say,  digital  services.  Like say, lolcatz. Or grumpy cats pics.
  • 9. Think  about  it.  Nothing  moves.  No  need  to  move  trucks  around  and  pollute  the  earth  even  more,  right?
  • 10. No  reason  for  us  to  go  around  either,  which  is  even better. We save on gas and avoid unpleasant  social  situations,  like,  being  in  class,  for  example. Just saying. 
  • 11. Wombat cub And  if  we  have  to  move  something  around,  let  it  be  something  really  useful  and  meaningful  to  society, something that can have an impact, such  as  wombat  cubs.  Who  doesn’t  like  wombats?  And  cubs of course.
  • 12. IT’S HARD TOPICS So,  that's  the  hard  topics  we  want  to  tackle  in  Global  Management.  What  is  that  we  are  actually  doing  here?  Why  do  we  drive  big  trucks?  Are  wombats  cuddly?  You  can  see  that  these  problems  we  face  are  not  easily  solved,  and  the  scale  at  which  they  occur  –  global  –  makes  them  even  harder to tackle.
  • 13. Lucky for you, we came up with a good way to sell  all  of  this  with  a  nicely  drawn  model  that  even  gives  you  fancy  buzzwords  you  can  adopt  and  reuse.  JIBS  is  entrepreneurship,  ownership,  renewal.
  • 14. ENTREPRENEURENSHIPS We  will  teach  you  to  be  as  entrepreneurial,  so  that  maybe  you'll  be  the  ones  coming  up  with  say ... 
  • 15. Wombat cubDOG ..  an  app  that  can  call  your  dog  for  you.  Wouldn’t  that  be  great?  Wouldn’t  that  be  entrepreneurial?  Wouldn't  that  be  terribly  global?  How  many  dogs  can  such  an  app  manage?  Dozens.  Probably  hundreds.  (sorry  about  the  slide. Couldn’t find a suitable pic of a dog as I  was in a pinch)
  • 16. OWNERSHIP We  will  teach  you  to  favor  ownership  over  anything else. 
  • 17. This  is  business  after  all.  You’ll  know  exactly  how  to  reclaim  it.  What  is  mine  is  mine,  an eye  for an eye, all that stuff that is very important  to  making  lots  of  money.  Somebody  put  this  picture  up  for  grabbing  for  example.  Now  it’s  mine  and  I  can  use  it  in  this  lecture.  That’s  ownership.
  • 18. RENEWAL And  we  will  teach  also  about  renewal,  because  it's part of the mission, but that's boring stuff  which  has  to  do  with  sustainability  and  environmental protection, yadda­yadda­yadda, save  the  whale  harvest  the  land  in  flip­flops  using  your  pinkies  no  gas  in  your  hairspray  kind­of­ stuff, you know, somebody else will deal with it  in detail. 
  • 19. ANDREA RESMINI © 2015 But this picture, I played this game hard, I took  this pic, so I own it, and it has my name written  above it. That’s still ownership. I placed it on  Pinterest.  By  doing  this,  I’m  managing  it  globally. I was all over Mordor. And I managed to  kill  quite  a  lot  of  orcs.  So  there’s  renewal  there  as  they  will  have  to  be  replaced.  Please  note the copyright sign. Ownership.
  • 20. HOW WILL WE TEACH YOU? How  will  we  teach  you  entrepreneurship,  ownership,  and  renewal  in  a  global  context?  You  probably heard quite a few different theories of  business that supposedly tackle the complexity of  global management.  So  have  I.  Say,  Miles’  theory  of  management  through  incompetence?  Or  Santapaola’s  model  of  family ties? Frank’s? Billy’s? Pelle’s? Have you?  Could you explain them to me? (PAUSE. NO ANSWER) Exactly,  that’s  the  point.  Nobody  can.  They  are  worthless.
  • 21. THEORY-THROUGH-ENACTMENT So,  following  Wayne  and  Pennyworth,  we  will  engage in an exercise of theory­through­enactment  and  global  manage  a  compelling  case  through  practice.  We’ll  make  groups  and  work  on  it  by  becoming  the  different  actors  and  players  and  weighing  their  choices.  Living  their  choices.  Ever  played  RPGs?  (ASKS  AUDIENCE.  SOME  HANDS  RAISED) You did. Losers. Anyway, since we want to stay close to what most  business  practice  is  today,  we  decided  to  have  you manage ...
  • 22. Zombie Apocalypse .. the zombie apocalypse. The first lectures will  allow  us  to  start  talking  about  reports,  interviews,  eating  habits,  and  such,  but  meanwhile  here's  a  few  instructions  to  get  you  going.
  • 23. 4th floor for props The  guys  at  marketing  on  the  4th  floor  should  provide  you  with  materials,  like  clothing  and  make­up.  If  you  can  get  sick  a  bit  it  will  definitely help you get your bearing but it’s not  required. Please note that the severing of limbs  is discouraged, especially if performed on others  than  yourself,  and  might  negatively  impact  your  final results.
  • 24. Class of 2014 I suggest two­thirds of you try being zombies for  the next week, while the rest of the class comes  up  with  a  plan  to  exterminate  you,  profit  from  whatever  crazy  stuff  they  have  to  make  up  to  solve  this  global  crisis,  and  hence  also  foster  renewal.  You  playing  the  zombies,  jou  just  have  to  shamble  a  bit  and  moan.  Can  you  actually  do  that? (AUDIENCE MOANS). Not good enough. Practice  practice practice.  Last  year  we  switched  roles  on  the  second  week  but  it  didn’t  really  work  out  because  the  group  playing  the  humans  first  didn’t  really  get  the  concept of "enactment". We had half the class by  then and not because we failed them. So I suggest  you find some way to decide who’s going to be on  the  suck  team  in  case  somebody  loves  their  baseball bats too much again. Like, say, those of  you who can’t spell ...  
  • 26. MANDATORY READINGS This  is  it,  we  see  each  other  next  week,  but  here’s a couple of books you are supposed to read  to get started: 
  • 27. FISHBURNE, L. (2008). MACHETES AND A BASEBALL BAT: MANAGING GLOBALLY IN THE AFTERMATH OF A ZOMBIE APOCALYPSE. HARVARD PRESS. THOMAS, M. & THOMAS, N. S. (2009). ZOMPOC: HOW TO SURVIVE A ZOMBIE APOCALYPSE. SWORDWORK PUBLISHING. BROOKS, M. (2003). THE ZOMBIE SURVIVAL GUIDE: COMPLETE PROTECTION FROM THE LIVING DEAD. BROADWAY BOOKS. BROOKS, M. (2007). WORLD WAR Z. THREE RIVERS PRESS. KLEPINSKI, G. (2011). SURVIVING THE ZOMBIE OUTBREAK: THE OFFICIAL ZOMBIE SURVIVAL FIELD MANUAL. AQUARIUS.
  • 28. MURPHY, D. P. (2009). ZOMBIES FOR ZOMBIES: ADVICE AND ETIQUETTE FOR THE LIVING DEAD. SOURCEBOOKS. AUSTIN, J. (2010). SO NOW YOU'RE A ZOMBIE: A HANDBOOK FOR THE NEWLY UNDEAD. CHICAGO REVIEW PRESS. SHAFFER, A. (2014). HOW TO SURVIVE A SHARKNADO AND OTHER UNNATURAL DISASTERS: FIGHT BACK WHEN MONSTERS AND MOTHER NATURE ATTACK. THREE RIVERS PRESS. OUELLETTE, J. (2010). THE CALCULUS DIARIES: HOW MATH CAN HELP YOU LOSE WEIGHT, WIN IN VEGAS, AND SURVIVE A ZOMBIE APOCALYPSE. PENGUIN BOOKS. Also mandatory and focusing on zombie management.  Note  that  the  third  and  fourth  book  provide  a  systemic  perspective  and  a  holistic  approach  to  the undead situation.
  • 29. BALL, A., RAO, D., HAUSSMAN, R., & ROBINSON, S. P. (2013). THE RANDOM WALKING DEAD: EFFECTS OF URBAN STREET NETWORK TOPOLOGY ON RATES OF INFECTION SPREADING IN ZOMBIE EPIDEMICS. COMPLEX SYSTEMS MODELING AND NETWORKS. HARMAN, C. (2006). ZOMBIE CAPITALISM - GLOBAL CRISIS AND THE RELEVANCE OF MARX And  finally,  slightly  more  academic  but  still  necessary reading, you slackers:
  • 30. FOR NEXT WEEK: READ AND REPORT IN WRITING Final bit: I want a report, but keep it short. No  more than 6 pages for each book and your personal  reflections ... 
  • 31. MANAGING THE UNDEAD: IS IT GLOBAL OR LOCAL? ...  on  “managing  the  undead:  do  it  global,  or  local?”,  uploaded  to  the  personal  mail  of  the  program  director  no  later  than  this  Friday  at  23:00 hours.
  • 32. THAT’S ALL. SEE YOU NEXT TIME! Any questions?  (STUDENT  FREEDOM  MOB  BREAKS  INTO  THE  CLASS  AND  INTERRUPTS WITH MUSIC AND STUFF) Well,  too  bad  we  don’t  have  the  time.  See  you  next time. File your reports! Friday! IMAGE CREDITS (COPYRIGHT OWNERS ETC ETC) Truck ­  http://fleetowner.com Complexity ­ nerovivo, https://www.flickr.com/photos/dominik99/384027019 Bananas ­ http://beforeitsnews.com Belfie stick ­ http://businessinsider.com Grumpy cat ­ http://www.ehiyo.com/wp­content/uploads/2015/01/grumpy­cat­ 6q4n2.jpg Blower app ­ https://www.youtube.com/watch?v=ei0­rBgF­5Y Pollution ­ http://www.jodutt.com/wp­content/uploads/2014/12/o­POLLUTED­BEACH­ facebook.jpg Sleeping in class ­ http://www.theprospect.net/wp­ content/uploads/2013/12/staying­awake.jpg Running wombat ­  http://i.telegraph.co.uk/telegraph/multimedia/archive/01754/womat_1754995i.jpg It's mine ­ https://leadershipfreak.files.wordpress.com/2012/09/its­mine.jpg Walking dead ­ http://walkingdead.wikia.com Call center ­ http://jobopportunitiessanantoniotx.com Zombies ­ http://thenerdsofcolor.org