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Recruiting in a Multicultural Environment
1.
Recruiting in a
Multicultural Environment The National Restaurant Association Show May 17, 2008
2.
3.
Courage is the
most important virtue. - Maya Angelou, American Poet, Writer & Historian
4.
“ Diversity of
thought, perspectives & experiences is the goal. Diverse points of view produce the best solutions.” MFHA Approach
5.
MFHA Diversity Model
Workforce Customers Community Suppliers Positive outcomes for each seat!
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
Outcomes That Grow
The Industry Workforce Customers Community Suppliers • • • • • Better Experience • Better Customer Service • Improved Image • Increased Business • Increased MBE Volume • Wider Participation • Reduced Costs • Product Innovation • Improved Image • Value Added Relationships • Strategic Partnerships • Cultural Understanding Positive outcomes for each seat! Increased Productivity Recruiting / Retention Success Improved Communication People Development
17.
18.
19.
20.
21.
22.
"You can't build
a reputation on what you are going to do." --Henry Ford, American Auto Manufacturer (1863-1947)
23.
Gerry Fernandez, President
& Founder MFHA- The Multicultural Foodservice & Hospitality Alliance ® 1144 Narragansett Boulevard Providence, RI 02905 401.461.6343 / 9004- fax [email_address] THANK YOU!
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