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Mastering Twitter… 
Getting Results from 140 Characters 
Richard Harrington | RHED Pixel 
plus.google.com/ 
+RichardHarrington 
facebook.com/ 
RichHarringtonStuff 
linkedin.com/in/ 
richardharrington 
twitter.com/ 
rhedpixel
Agenda 
■ Learn essential strategies to increase your reach on Twitter 
■ Learn how to build a strong network 
■ Leverage your network to get your message out 
■ Explore helper services for automation 
■ Strategies to enhance tweets with graphics and video 
■ Focuses on genuine connections rather than gimmicks
Who Am I? 
What Shapes My Perspectives 
linkedin.com/in/ 
richardharrington 
twitter.com/ 
rhedpixel
Who Am I? 
■ TWITTER BIO: 
I’m a visual storyteller 
exploring the fusion of 
photography and video. 
I'm a husband & father 
Publisher Photofocus & 
CCU | CEO RHED Pixel 
■ RHED Pixel | Founder 
■ Creative Cloud User & 
Photofocus | Publisher 
■ Certified PMP 
■ Consultant to 
Turner, CNN, ABC, 
MLB Network, 
Discovery Channel
Getting In Touch 
twitter.com/rhedpixel 
facebook.com/ 
RichHarringtonStuff 
plus.google.com/ 
+RichardHarrington/ 
linkedin.com/in/ 
richardharrington 
RichardHarrington.com 
vimeo.com/rhedpixel 
www.pinterest.com/ 
rhedpixel/
www.Photofocus.com
www.RichardHarrington.com
www.lynda.com
What is 
Twitter? 
I know I’ve heard of it...
Our Mission 
To give everyone the power 
to create and share ideas 
and information instantly, 
without barriers.
What is Twitter? 
■ A micro-blogging platform (similar to texting) 
■ Limited to only 140 characters 
■ You can insert links 
■ Photos with helper services 
■ Audio and video also available 
https://about.twitter.com/company
■ Device agnostic message routing 
system 
■ Contains rudimentary social 
networking features. 
■ Accepts messages from SMS, web, 
mobile web, instant message, and 
third-party API projects 
■ Twitter is designed to be easy to-use 
Core Technology
Twitter Usage 
■ 284 million monthly active users 
■ 500 million Tweets are sent per day 
■ 80% of Twitter active users are on mobile 
■ 77% of accounts are outside the U.S. 
■ Twitter supports 35+ languages 
■ Vine: More than 40 million users 
https://about.twitter.com/company
Company Facts 
■ 3,600 employees in offices around the world 
■ 50% of employees are engineers 
■ Incorporated April 19, 2007 
■ At Twitter HQ we consume 1,440 hard boiled eggs weekly. 
■ We also drink 585 gallons of coffee per week. 
https://about.twitter.com/company
Benefits of Platform 
■ Nearly two-thirds of active Twitter users access social networking sites 
using a mobile phone 
■ Over half of all tweets (60 percent) come from third party applications. 
■ 51% of active Twitter users follow companies, brands or products on 
social networks 
■ Twitter users are 3 times more likely to follow brands than Facebook users 
■ Twitter users’ propensity to interact with brands make them a huge 
potential source for Mass Influencers
Social Media Usage 
18% 17% 
22% 21% 
71% 
13% 
15% 16% 
20% 
http://www.pewinternet.org/2014/01/08/social-media-update-2013/social-media-sites-2012-2013/ 
80% 
60% 
40% 
20% 
0% 
67% 
Facebook LinkedIn Pinterest Twitter Instagram
Twitter Users 
All internet users 19% 
Men 22% 
Women 15% 
18—29 35% 
30—49 20% 
50—64 11% 
65+ 5% 
Less than $30,000 year 23% 
$30,000—$49,999 15% 
$50,000—$74,999 13% 
$75,000+ 21% 
http://www.pewinternet.org/files/2013/12/Twitter-demographics.png
Top Ten Twitter Accounts 
■ KATY PERRY 
(@katyperry) 60,500,110 
■ Justin Bieber 
(@justinbieber) 57,160,002 
■ Barack Obama 
(@BarackObama) 50,227,496 
■ Taylor Swift 
(@taylorswift13) 47,303,806 
■ YouTube 
(@YouTube) 46,708,622 
■ Lady Gaga 
(@ladygaga) 42,870,715 
■ Britney Spears (@britneyspears) 
39,650,239 
■ Rihanna 
(@rihanna) 38,138,118 
■ Justin Timberlake 
(@jtimberlake) 37,955,654 
■ Instagram 
(@instagram) 36,22,1632 
http://www.socialbakers.com/twitter/
Top Ten Media Accounts 
■ YouTube 
(@YouTube) 46,708,622 
■ Instagram 
(@instagram) 36,221,632 
■ Twitter 
(@twitter) 33,53,3461 
■ CNN Breaking News 
(@cnnbrk) 21,118,952 
■ CNN 
(@CNN) 14,900,899 
■ The New York Times 
(@nytimes) 14,110,501 
■ Twitter en español 
(@twitter_es) 14,015,658 
■ Facebook 
(@facebook) 13,902,519 
■ ESPN 
(@espn) 13,317,918 
■ BBC Breaking News 
(@BBCBreaking) 12,299,494 
http://www.socialbakers.com/twitter/
TWITTER IS...
MANY CHOICES
BROADCASTING
BROADCASTING
BROADCASTING
Why to Not 
Use Twitter
■ It takes too long 
■ I don’t have anything to say 
■ I’m boring 
■ My company won’t let me 
■ It’s just a waste of time 
■ I can’t measure results 
Why People Don’t Use Twitter
THE PROCESS
LISTEN
FOLLOW
CURATE
TRY TO HELP
ORIGINAL CONTENT
How Often 
and What 
to Post
How Often Should I Post? 
■ Search engines index blogs that have regularly scheduled posts. 
■ Post on the same day of the week. 
■ Pick a schedule: 
■ 1 x per week (Tuesday OR Wednesday OR Thursday) 
■ 3 x per week (Monday/Wednesday/Friday) 
■ 5 x or 7 x per week (Daily or Weekdays)
Images for Your Posts 
■ People are far more likely to read a post with an image than without 
■ Include at least one image 
■ Don’t borrow images or content from other blogs or online content 
■ Use images in public domain (Government, Wikipedia Commons, 
Flickr) or your own images 
■ Use stock sites like iStockphoto, Fotolia, Dollar Photo Club
■ People scan; don’t read word-for-word 
■ Put the important info first 
■ Use headlines and subheads 
■ Use bullets and boldface (no underline) 
■ Boldface important terms “keywords” 
■ Use links & images 
How to Write for Social Media
■ Post updates whenever you add new 
blog post about app 
■ Post quick tips related to your industry 
■ Ask provocative/open-ended questions 
■ Share good news and 
accomplishments 
■ Engage others and comment 
Good Posting Habits
SENDING A 
MESSAGE
NEEDY
FULL OF IT
FIGHTER
UNTRUSTWORTHY
MANIPULATING
SHARING
IT’S ALL ABOUT 
CONTENT
Advice on 
Tweeting 
Just what should you say?
What You Can Do On Twitter? 
■ Limited to 140 characters 
■ You can insert links to any content 
■ Photos with helper services 
■ Audio and video also available
■ Post updates whenever you add new 
blog post 
■ Post quick tips related to your content 
■ Ask provocative/open-ended questions 
■ Share good news and accomplishments 
■ Include links to useful articles relevant to 
your interests 
■ Engage others and comment 
Good Posting Habits
Some Special Language 
■ Use hashtags # to indicate the subject of your tweet 
■ hashtags.org – directory to tags 
■ Use @ to indicate the person you are tweeting 
■ @rhedpixel to talk to me 
■ Re-Tweet something you want to share 
■ Start tweet with RT 
■ Consider official Retweet function
■ Who do you want to meet? 
■ What characterizes your niche? 
■ Follow people who are in that niche 
■ Next... follow their followers 
(they will often follow you back) 
Use Twitter to Build a Following
http://twitter.com/help/verified
PEOPLE YOU’LL 
MEET ONLINE
TARGET 
AUDIENCE
THOUGHT 
LEADERS
JEDI 
MASTERS
CLOWNS
TROLLS
Crowd 
Sourcing 
An Exercise in Twitter
USEFUL TOOLS
Getting In Touch 
twitter.com/rhedpixel 
facebook.com/ 
RichHarringtonStuff 
plus.google.com/ 
+RichardHarrington/ 
linkedin.com/in/ 
richardharrington 
RichardHarrington.com 
vimeo.com/rhedpixel 
www.pinterest.com/ 
rhedpixel/
http://bit.ly/rhedpixel
Mastering Twitter… 
Getting Results from 140 Characters 
Richard Harrington | RHED Pixel 
plus.google.com/ 
+RichardHarrington 
facebook.com/ 
RichHarringtonStuff 
linkedin.com/in/ 
richardharrington 
twitter.com/ 
rhedpixel

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Mastering Twitter… 
Getting Results from 140 Characters

  • 1. Mastering Twitter… Getting Results from 140 Characters Richard Harrington | RHED Pixel plus.google.com/ +RichardHarrington facebook.com/ RichHarringtonStuff linkedin.com/in/ richardharrington twitter.com/ rhedpixel
  • 2. Agenda ■ Learn essential strategies to increase your reach on Twitter ■ Learn how to build a strong network ■ Leverage your network to get your message out ■ Explore helper services for automation ■ Strategies to enhance tweets with graphics and video ■ Focuses on genuine connections rather than gimmicks
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  • 4. Who Am I? What Shapes My Perspectives linkedin.com/in/ richardharrington twitter.com/ rhedpixel
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  • 6. Who Am I? ■ TWITTER BIO: I’m a visual storyteller exploring the fusion of photography and video. I'm a husband & father Publisher Photofocus & CCU | CEO RHED Pixel ■ RHED Pixel | Founder ■ Creative Cloud User & Photofocus | Publisher ■ Certified PMP ■ Consultant to Turner, CNN, ABC, MLB Network, Discovery Channel
  • 7. Getting In Touch twitter.com/rhedpixel facebook.com/ RichHarringtonStuff plus.google.com/ +RichardHarrington/ linkedin.com/in/ richardharrington RichardHarrington.com vimeo.com/rhedpixel www.pinterest.com/ rhedpixel/
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  • 13. What is Twitter? I know I’ve heard of it...
  • 14. Our Mission To give everyone the power to create and share ideas and information instantly, without barriers.
  • 15. What is Twitter? ■ A micro-blogging platform (similar to texting) ■ Limited to only 140 characters ■ You can insert links ■ Photos with helper services ■ Audio and video also available https://about.twitter.com/company
  • 16. ■ Device agnostic message routing system ■ Contains rudimentary social networking features. ■ Accepts messages from SMS, web, mobile web, instant message, and third-party API projects ■ Twitter is designed to be easy to-use Core Technology
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  • 19. Twitter Usage ■ 284 million monthly active users ■ 500 million Tweets are sent per day ■ 80% of Twitter active users are on mobile ■ 77% of accounts are outside the U.S. ■ Twitter supports 35+ languages ■ Vine: More than 40 million users https://about.twitter.com/company
  • 20. Company Facts ■ 3,600 employees in offices around the world ■ 50% of employees are engineers ■ Incorporated April 19, 2007 ■ At Twitter HQ we consume 1,440 hard boiled eggs weekly. ■ We also drink 585 gallons of coffee per week. https://about.twitter.com/company
  • 21. Benefits of Platform ■ Nearly two-thirds of active Twitter users access social networking sites using a mobile phone ■ Over half of all tweets (60 percent) come from third party applications. ■ 51% of active Twitter users follow companies, brands or products on social networks ■ Twitter users are 3 times more likely to follow brands than Facebook users ■ Twitter users’ propensity to interact with brands make them a huge potential source for Mass Influencers
  • 22. Social Media Usage 18% 17% 22% 21% 71% 13% 15% 16% 20% http://www.pewinternet.org/2014/01/08/social-media-update-2013/social-media-sites-2012-2013/ 80% 60% 40% 20% 0% 67% Facebook LinkedIn Pinterest Twitter Instagram
  • 23. Twitter Users All internet users 19% Men 22% Women 15% 18—29 35% 30—49 20% 50—64 11% 65+ 5% Less than $30,000 year 23% $30,000—$49,999 15% $50,000—$74,999 13% $75,000+ 21% http://www.pewinternet.org/files/2013/12/Twitter-demographics.png
  • 24. Top Ten Twitter Accounts ■ KATY PERRY (@katyperry) 60,500,110 ■ Justin Bieber (@justinbieber) 57,160,002 ■ Barack Obama (@BarackObama) 50,227,496 ■ Taylor Swift (@taylorswift13) 47,303,806 ■ YouTube (@YouTube) 46,708,622 ■ Lady Gaga (@ladygaga) 42,870,715 ■ Britney Spears (@britneyspears) 39,650,239 ■ Rihanna (@rihanna) 38,138,118 ■ Justin Timberlake (@jtimberlake) 37,955,654 ■ Instagram (@instagram) 36,22,1632 http://www.socialbakers.com/twitter/
  • 25. Top Ten Media Accounts ■ YouTube (@YouTube) 46,708,622 ■ Instagram (@instagram) 36,221,632 ■ Twitter (@twitter) 33,53,3461 ■ CNN Breaking News (@cnnbrk) 21,118,952 ■ CNN (@CNN) 14,900,899 ■ The New York Times (@nytimes) 14,110,501 ■ Twitter en español (@twitter_es) 14,015,658 ■ Facebook (@facebook) 13,902,519 ■ ESPN (@espn) 13,317,918 ■ BBC Breaking News (@BBCBreaking) 12,299,494 http://www.socialbakers.com/twitter/
  • 31.
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  • 33. Why to Not Use Twitter
  • 34. ■ It takes too long ■ I don’t have anything to say ■ I’m boring ■ My company won’t let me ■ It’s just a waste of time ■ I can’t measure results Why People Don’t Use Twitter
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  • 47. How Often and What to Post
  • 48. How Often Should I Post? ■ Search engines index blogs that have regularly scheduled posts. ■ Post on the same day of the week. ■ Pick a schedule: ■ 1 x per week (Tuesday OR Wednesday OR Thursday) ■ 3 x per week (Monday/Wednesday/Friday) ■ 5 x or 7 x per week (Daily or Weekdays)
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  • 51. Images for Your Posts ■ People are far more likely to read a post with an image than without ■ Include at least one image ■ Don’t borrow images or content from other blogs or online content ■ Use images in public domain (Government, Wikipedia Commons, Flickr) or your own images ■ Use stock sites like iStockphoto, Fotolia, Dollar Photo Club
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  • 54. ■ People scan; don’t read word-for-word ■ Put the important info first ■ Use headlines and subheads ■ Use bullets and boldface (no underline) ■ Boldface important terms “keywords” ■ Use links & images How to Write for Social Media
  • 55. ■ Post updates whenever you add new blog post about app ■ Post quick tips related to your industry ■ Ask provocative/open-ended questions ■ Share good news and accomplishments ■ Engage others and comment Good Posting Habits
  • 57. NEEDY
  • 63. IT’S ALL ABOUT CONTENT
  • 64. Advice on Tweeting Just what should you say?
  • 65. What You Can Do On Twitter? ■ Limited to 140 characters ■ You can insert links to any content ■ Photos with helper services ■ Audio and video also available
  • 66. ■ Post updates whenever you add new blog post ■ Post quick tips related to your content ■ Ask provocative/open-ended questions ■ Share good news and accomplishments ■ Include links to useful articles relevant to your interests ■ Engage others and comment Good Posting Habits
  • 67. Some Special Language ■ Use hashtags # to indicate the subject of your tweet ■ hashtags.org – directory to tags ■ Use @ to indicate the person you are tweeting ■ @rhedpixel to talk to me ■ Re-Tweet something you want to share ■ Start tweet with RT ■ Consider official Retweet function
  • 68.
  • 69. ■ Who do you want to meet? ■ What characterizes your niche? ■ Follow people who are in that niche ■ Next... follow their followers (they will often follow you back) Use Twitter to Build a Following
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  • 78. Crowd Sourcing An Exercise in Twitter
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  • 96. Getting In Touch twitter.com/rhedpixel facebook.com/ RichHarringtonStuff plus.google.com/ +RichardHarrington/ linkedin.com/in/ richardharrington RichardHarrington.com vimeo.com/rhedpixel www.pinterest.com/ rhedpixel/
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  • 100. Mastering Twitter… Getting Results from 140 Characters Richard Harrington | RHED Pixel plus.google.com/ +RichardHarrington facebook.com/ RichHarringtonStuff linkedin.com/in/ richardharrington twitter.com/ rhedpixel