Mobile Device Management

Mobile Device Management John Rhoton Hewlett Packard [email_address]

What is MDM? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

But just what is mobility ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mobility on the rise! YOY % shipping growth 35 30 25 20 15 10 5 0 2006-2010 Source: Gartner Dataquest, and IDC 2006 18.6% Mobile PCs 34.1% Converged Mobile Phones 5.8% Mobile Phones 3.9% Desktop PCs ,[object Object],[object Object],[object Object]

Status of Mobility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What customers typically want from mobility HP Confidential - Animated (0) Legacy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Messaging Forms Workflow Sheets

Mobile Content Protection Access Control Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Centralized Provisioning and Configuration

Bluetooth security Bluejacking Bluesnarfing PIN Attack Virus Propagation In

WLAN security ,[object Object],[object Object],[object Object],[object Object],Require Non-Trivial Client Configuration

Why MDM? ,[object Object],[object Object],[object Object],[object Object],June 9, 2009

Reduction in Total Cost of Ownership Cost reduction per user per year with MDM $322 Net Reduction in TCO 11% Net Reduction in Annual Device Management Costs 32% Source : HP & Gartner Cost per User per Year MDM Benefit Device Cost $250 8% Amortized over 2 years Connectivity data $900 30% Connectivity voice $800 27% Backend/Ops $504 17% -30% -$151 Setup & operate backend mobile application, change requests Service Management $192 6% -40% -$77 Setup users, connectivity, user management, change requests User Support $312 11% -30% -$94 $2958 100% -11% -$322

Customer MDM Maturity Levels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],June 9, 2009

Different MDM Approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],June 9, 2009 ,[object Object],[object Object]

OMA DM Standard ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

HP MDM Logical Topology June 9, 2009

Scalability: Replication & Server Farms June 9, 2009 GEO 2 CLUSTER MASTER TEST DEV GEO 1 CLUSTER ,[object Object],[object Object],[object Object]

Device Management Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

June 9, 2009 Afaria Mobile Clients Windows Laptops Java WinCE/Pocket PC Palm Blackberry Symbian Console Highlights Web Administration SNMP Alerts Console Status and Event Logs ESM Integration Enterprise Integration Microsoft SMS Software & Inventory Management Capabilities Inventory Management Software and Application Deployment Document and Content Management Process Automation Data Backup and Recovery Configuration Management Web Server Connectivity TCP/IP Wireless WWAN HTTP, HTTPS, ISA Dial-up LAN or WLAN Mobile Optimizations Compression Check-Point Restart Byte Level Differencing Segmented File Delivery Opportunistic Execution Safe File Transfer Encryption Afaria Server Features MS NT 4.0/2000/2003 Unlimited Clients Highly Scalable Device and Data Security LDAP & NT Domain User Authentication Channel Replication iAnywhere Afaria

Server “Channels” June 9, 2009

HP Enterprise Mobility Suite WW Wireless Operator Networks HP Enterprise Devices HP Worldwide Hosting Facilities Enterprise HTTPS Internet HTTPS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Existing IT Systems FOR ENTERPRISE Leading OEM Device Manufacturers SMS TCP/IP SMS TCP/IP HTTPS

Use Case: Set Up My Device ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Use Case: Diagnose My Device ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Use Case: Update Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Use Case: Device Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Microsoft SCMDM Management Workload Deployment: inside firewall Network Access Workload Deployment: in DMZ Security Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Device Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mobile VPN ,[object Object],[object Object],[object Object],[object Object],[object Object]

Security Management Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Device Management Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Secured Corporate Data Access ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Security ,[object Object],[object Object],Efficiency ,[object Object],[object Object],Extensible ,[object Object],[object Object],Reliability ,[object Object],[object Object],Simplicity DMZ Internal Corporate Site Domain Controller Mobile VPN Mobile VPN Mobile Operators Cellular Data Connection Internet WiFi Connection Mobile VPN Gateway Corporate Internal Firewall Controlled access to Internal corporate resources from the mobile devices connected via Mobile VPN Corporate External Firewall

[object Object],June 9, 2009 Internet DMZ Corporate Intranet Front Firewall Initial OTA Device Enrollment Mobile GW Back Firewall SSL Auth (PIN+Corp Root) SSL Machine Mutual Auth E-mail and LOB Servers SSL User- mutual Auth or Similar Console Mobile Server Back-end R/O AD WSUS Catalog Self Help Site Enrollment Service OMA Proxy CA Mobile VPN

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Questions? Contact me at: john.rhoton@hp.com

Your Feedback is Important ,[object Object],[object Object]

Mobile Device Management

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