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PROGRAM MANAGEMENT PROCESSES

DEFINITION
COMMUNICATION
1.1

Communications Planning

PROCUREMENT
4.1

QUALITY

Program Procurement Planning

5.1

Program Quality Planning

RESOURCE
6.1

Resource Planning

Outputs

Outputs

Outputs

Outputs

1. Communication plan
2. Stakeholder register
3. Stakeholder communication
requirements

1. Program procurement standards
2. Program procurement plan
3. Program budget/financial plan updates

1. Program quality policy
2. Program quality standards
3. Program quality estimates of cost
4. Quality metrics, service level agreements,
or memorandums of understanding
5. Quality checklists
6. Quality assurance and control
specifications

1. Program resource requirements
2. Program resource plan

FINANCIAL
2.1

Program Cost Estimation

Outputs
1. Program cost estimates

FINANCIAL
Program Financial
Framework Establishment

2.2

INTEGRATION
3.1

INTEGRATION

INTEGRATION

Program Initiation

Program Management Plan
Development

3.2

Outputs

Program Infrastructure
Development

3.3

1. Program financial framework
2. Business case updates
3. Updates to the communications
management plan
4. Updates to the stakeholder engagement
plans

RISK

FINANCIAL
2.3

Program Financial Management
Plan Development

Outputs
1. Program financial management plan
2. Program funding schedules
3. Component payment schedules
4. Program operational costs
5. Program financial metrics

7.1

SCHEDULE

Program Risk
Management Planning

8.1

Program Schedule Planning

SCOPE
9.1

Outputs

1. Program risk management plan

Outputs

1. Program schedule management plan
2. Program schedule standards
3. Program master schedule
4. Inputs to the program risk register
5. Updates to the program roadmap

Outputs

1. Program scope statement
2. Program scope management plan
3. Program work breakdown structure

BENEFITS DELIVERY
COMMUNICATION
1.2

Information Distribution

COMMUNICATION
1.3

CLOSURE

SCHEDULE
8.2

Program Schedule Control

QUALITY
5.2

Program Quality Assurance

Outputs

Outputs

1. Updates to the program master schedule
2. Updates to the program risk register
3. Updates to the roadmap

1. Quality assurance audit findings
2. Quality assurance standards reports
3. Quality assurance change requests

Program Performance Reporting

Outputs

QUALITY

1. Contractually and/or sponsor-required
data reports and accompanying formats
2. Customer feedback requests
3. Periodic reports and presentations
4. Key performance indicators

5.3

Program Quality Control

FINANCIAL
2.7

Program Financial Closure

Outputs
1. Input to final performance reports
2. Updates to the program financial
management plan
3. Input into the knowledge repository
4. Documentation of new tools and
techniques used in the course of
the program into the knowledge
management system
5. Financial closing statements
6. Closed program budget

Outputs
1. Quality change requests
2. Quality control completed checklists and
inspection reports
3. Quality test reports or measurement
results

INTEGRATION
3.6

FINANCIAL
2.4

Program Scope Planning

Program Transition and
Benefits Sustainment

Component Cost Estimation

Outputs

INTEGRATION

RESOURCE

1. Component cost estimates
2. Component cost documentation

6.2

Resource Prioritization

3.7

Program Closure

Outputs
1. Program resource priorities
2. Program resource plan

FINANCIAL
2.5

Program Cost Budgeting

Outputs

RESOURCE

1. Program budget baseline
2. Program payment schedules
3. Component payment schedules

Resource Interdependency
Management

6.3
Outputs

FINANCIAL
2.6

Program Financial
Monitoring and Control

INTEGRATION
3.4

1. Program resource plan

PROCUREMENT
4.4

Program Procurement Closure

Outputs
1. Contract closeout reports
2. Updates to lessons learned
3. Closed contracts

Program Delivery
Management

Outputs
1. Contract payments
2. Component budgets closed
3. Program budget baseline updates
4. Approved change requests
5. Estimate at completion
6. Program management plan updates
7. Corrective actions

RISK

INTEGRATION
3.5

Program Performance
Monitoring and Control

7.2

Program Risk Identification

Outputs
1. Program risk register

RISK
7.3
Outputs

PROCUREMENT
4.2

1. Updated risk register
2. Periodic risk reports showing threat and
opportunity key performance indicator
trends

Program Procurement

Outputs
1. Request for quote (RFQ)
2. Request for proposals (RFP)
3. Invitation for bid (IFB)
4. Proposal evaluation criteria
5. Contracts management plan
6. Awarded contracts

PROCUREMENT
4.3

Program Procurement
Administration

Outputs
1. Performance/earned value reports
2. Monthly progress reports
3. Vendor/contract performance reports
including key performance indicators
assigned to contractors

Program Risk Analysis

RISK
SCOPE
9.2

Program Scope Control

Outputs
1. An updated program scope statement
2. Dispositions of requests with
documentation of the rationale for the
decision
3. An updated program work breakdown
structure

7.4

Program Risk Response Planning

Outputs
1. Definitive response plans
2. Risk register updates
3. Contingency budgets
4. Change requests (if required)

RISK
7.5

Program Risk
Monitoring and Control

Outputs
1. Timely execution of a risk response when
a risk event occurs
2. Monitoring the effects of the response
with further action if required
3. Documented lessons learned
4. An updated risk register

Based on The Standard for Program
Management - Third Edition. The Supporting
Processes and their activities are numbered
based on Chapter 8 of the Standard.
Copyright: Project Management Institute,
Inc., (2013). Copyright and all rights reserved.
The material from this publication has been
reproduced with the permission of PMI.
Adaptation:
Ricardo Viana Vargas
MSc, CSM, Microsoft MVP, PRINCE2® and PPM
Registered Consultant, MSP Practitioner, PMIRMP®, PMI-SP®, PMP®
Wagner Maxsen
Kaplan-Norton BSC® Certified Graduate, MSc,
PRINCE2® and PPM Registered Consultant, MSP
Practitioner, PMI-RMP®, PMP®
Design: Sérgio Alves Lima Jardim, PMP®
Download this processes flow at
www.ricardo-vargas.com
Become a member of PMI and download
the PMBOK® Guide 5th Edition and all other
PMI Standards at www.pmi.org

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Program Management Processes Flow in English - 3rd Edition

  • 1. PROGRAM MANAGEMENT PROCESSES DEFINITION COMMUNICATION 1.1 Communications Planning PROCUREMENT 4.1 QUALITY Program Procurement Planning 5.1 Program Quality Planning RESOURCE 6.1 Resource Planning Outputs Outputs Outputs Outputs 1. Communication plan 2. Stakeholder register 3. Stakeholder communication requirements 1. Program procurement standards 2. Program procurement plan 3. Program budget/financial plan updates 1. Program quality policy 2. Program quality standards 3. Program quality estimates of cost 4. Quality metrics, service level agreements, or memorandums of understanding 5. Quality checklists 6. Quality assurance and control specifications 1. Program resource requirements 2. Program resource plan FINANCIAL 2.1 Program Cost Estimation Outputs 1. Program cost estimates FINANCIAL Program Financial Framework Establishment 2.2 INTEGRATION 3.1 INTEGRATION INTEGRATION Program Initiation Program Management Plan Development 3.2 Outputs Program Infrastructure Development 3.3 1. Program financial framework 2. Business case updates 3. Updates to the communications management plan 4. Updates to the stakeholder engagement plans RISK FINANCIAL 2.3 Program Financial Management Plan Development Outputs 1. Program financial management plan 2. Program funding schedules 3. Component payment schedules 4. Program operational costs 5. Program financial metrics 7.1 SCHEDULE Program Risk Management Planning 8.1 Program Schedule Planning SCOPE 9.1 Outputs 1. Program risk management plan Outputs 1. Program schedule management plan 2. Program schedule standards 3. Program master schedule 4. Inputs to the program risk register 5. Updates to the program roadmap Outputs 1. Program scope statement 2. Program scope management plan 3. Program work breakdown structure BENEFITS DELIVERY COMMUNICATION 1.2 Information Distribution COMMUNICATION 1.3 CLOSURE SCHEDULE 8.2 Program Schedule Control QUALITY 5.2 Program Quality Assurance Outputs Outputs 1. Updates to the program master schedule 2. Updates to the program risk register 3. Updates to the roadmap 1. Quality assurance audit findings 2. Quality assurance standards reports 3. Quality assurance change requests Program Performance Reporting Outputs QUALITY 1. Contractually and/or sponsor-required data reports and accompanying formats 2. Customer feedback requests 3. Periodic reports and presentations 4. Key performance indicators 5.3 Program Quality Control FINANCIAL 2.7 Program Financial Closure Outputs 1. Input to final performance reports 2. Updates to the program financial management plan 3. Input into the knowledge repository 4. Documentation of new tools and techniques used in the course of the program into the knowledge management system 5. Financial closing statements 6. Closed program budget Outputs 1. Quality change requests 2. Quality control completed checklists and inspection reports 3. Quality test reports or measurement results INTEGRATION 3.6 FINANCIAL 2.4 Program Scope Planning Program Transition and Benefits Sustainment Component Cost Estimation Outputs INTEGRATION RESOURCE 1. Component cost estimates 2. Component cost documentation 6.2 Resource Prioritization 3.7 Program Closure Outputs 1. Program resource priorities 2. Program resource plan FINANCIAL 2.5 Program Cost Budgeting Outputs RESOURCE 1. Program budget baseline 2. Program payment schedules 3. Component payment schedules Resource Interdependency Management 6.3 Outputs FINANCIAL 2.6 Program Financial Monitoring and Control INTEGRATION 3.4 1. Program resource plan PROCUREMENT 4.4 Program Procurement Closure Outputs 1. Contract closeout reports 2. Updates to lessons learned 3. Closed contracts Program Delivery Management Outputs 1. Contract payments 2. Component budgets closed 3. Program budget baseline updates 4. Approved change requests 5. Estimate at completion 6. Program management plan updates 7. Corrective actions RISK INTEGRATION 3.5 Program Performance Monitoring and Control 7.2 Program Risk Identification Outputs 1. Program risk register RISK 7.3 Outputs PROCUREMENT 4.2 1. Updated risk register 2. Periodic risk reports showing threat and opportunity key performance indicator trends Program Procurement Outputs 1. Request for quote (RFQ) 2. Request for proposals (RFP) 3. Invitation for bid (IFB) 4. Proposal evaluation criteria 5. Contracts management plan 6. Awarded contracts PROCUREMENT 4.3 Program Procurement Administration Outputs 1. Performance/earned value reports 2. Monthly progress reports 3. Vendor/contract performance reports including key performance indicators assigned to contractors Program Risk Analysis RISK SCOPE 9.2 Program Scope Control Outputs 1. An updated program scope statement 2. Dispositions of requests with documentation of the rationale for the decision 3. An updated program work breakdown structure 7.4 Program Risk Response Planning Outputs 1. Definitive response plans 2. Risk register updates 3. Contingency budgets 4. Change requests (if required) RISK 7.5 Program Risk Monitoring and Control Outputs 1. Timely execution of a risk response when a risk event occurs 2. Monitoring the effects of the response with further action if required 3. Documented lessons learned 4. An updated risk register Based on The Standard for Program Management - Third Edition. The Supporting Processes and their activities are numbered based on Chapter 8 of the Standard. Copyright: Project Management Institute, Inc., (2013). Copyright and all rights reserved. The material from this publication has been reproduced with the permission of PMI. Adaptation: Ricardo Viana Vargas MSc, CSM, Microsoft MVP, PRINCE2® and PPM Registered Consultant, MSP Practitioner, PMIRMP®, PMI-SP®, PMP® Wagner Maxsen Kaplan-Norton BSC® Certified Graduate, MSc, PRINCE2® and PPM Registered Consultant, MSP Practitioner, PMI-RMP®, PMP® Design: Sérgio Alves Lima Jardim, PMP® Download this processes flow at www.ricardo-vargas.com Become a member of PMI and download the PMBOK® Guide 5th Edition and all other PMI Standards at www.pmi.org