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Get real with B2B Communities

Rick Mans
#b2bgs, Nyenrode, April 12th 2012
Rick Mans
                                            Capgemini

                                            @rickmans

                                            slideshare.net/rickmans

                                            dontmindrick.com

If you prefer to have a deeper explaination of these slides, please look at my blog:
http://dontmindrick.com/socialmedia/vanity-metrics-measuring-wrong-thing/
B2B
Lacks
Behind
B2C
In most online communities, 90% of
users are lurkers who never contribute,
9% of users contribute a little, and 1% of
users account for almost all the action.
                                     - Jakob Nielsen
Vanity
Metrics
Vanity Metric:

             Aggregated
             data




Then   Now
1.000.000
views
Views
New   VS   Returning
Vanity
Metric:

Number
of users
Benefits of Supporting Multiple Networks - Janrain
What is the best solution for you?
Analysis!
Jakob approves
Benefits of Supporting Multiple Networks - Janrain
Sinful methods




 Black hat
Build a
network of
 networks
The cost of
acquiring new
        users
Vanity
Metrics
When do you get
in touch
Nurture the first
thousand
What is the best solution for you?
Rick Mans
Capgemini

@rickmans

slideshare.net/rickmans

dontmindrick.com
Credits and references

Stop - http://www.flickr.com/photos/yorkjason/691106821/ by JasonLangheine
Jakob - http://etcedigital.wordpress.com/2010/07/06/e-books/
Grassroots - http://michaelcheek.com/2011/04/20/cultivation-of-a-grassroots-campaign-where-the-green-grass-grows-in-social-media/
Jersey Boy - http://www.caufields.com/jerseyboywig.aspx
Photographers - http://www.flickr.com/photos/wwarby/4782818106/sizes/l/in/photostream/
Sheep - http://www.all-hd-wallpapers.com/wallpaper/animals/sheep/428176
More Sheeps - http://printreranduri.eu/wp-content/uploads/sheeps.jpg
Wolf - http://readin2this.wordpress.com/2010/05/20/robstens-and-krisbians-wolves-in-sheeps-clothing/
Farmville - http://carolinaregion.blogspot.com/2010/03/how-not-to-annoy-your-facebook-friends.html
Twitter ad - Brazilian Ad Agency Moma Propagnada for Maximidia Seminars
Community - http://linchpinbloggers.com/heres-what-you-need-to-do-in-order-to-grow-your-community/
Janrain research - http://info.janrain.com/acton/attachment/1205/f-0006/0/-/-/-/-/file.pdf

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