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© GfK 2012 | GfK Digital Technology | 1
GfK TECHNOLOGY
Custom Research
© GfK 2012 | GfK Digital Technology | 2
History More than 75 Years Experience,
Financially Strong & Stable
Sales $1.8 Billion in 2011
Services Primary Market Research - Full Service
• Quantitative
• Qualitative
• Customer Satisfaction
• Loyalty
• Mystery Shopping
Employees More than 11,000 full-time staff
Growth 6% in 2011
GfK Group - Public Company based in Nuremberg, Germany
© GfK 2012 | GfK Digital Technology | 3
GfK Group — Worldwide Coverage, More than 100 Countries
Albania
Algeria
Argentina
Australia
Austria
Azerbaijan
Bahrain
Bangladesh
Belarus
Belgium
Bolivia
Bosnia-Herzegovina
Botswana
Brazil
Bulgaria
Cambodia
Canada
Chile
China
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Ecuador
Egypt
Estonia
Finland
France
Georgia
Germany
Greece
Guatemala
Hong Kong
Hungary
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Ivory Coast
Japan
Jordan
Kazakhstan
Kenya
Korea
Kuwait
Kyrgyzstan
Latvia
Lebanon
Libya
Lithuania
Macedonia
Malaysia
Mexico
Montenegro
Morocco
Mozambique
Netherlands
New Zealand
Nigeria
Norway
Oman
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Saudi-Arabia
Senegal
Serbia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sudan
Sweden
Switzerland
Syria
Tajikistan
Taiwan
Tanzania
Thailand
Tunesia
Turkey
Turkmenistan
Uganda
Ukraine
United Arab Emirates
United Kingdom
Uruguay
USA
Uzbekistan
Venezuela
Vietnam
Yemen
© GfK 2012 | GfK Digital Technology | 4
Our 360° Organization—Client Driven Needs Drive The Creation
Of Expert Teams Who Achieve Synergies
© GfK 2012 | GfK Digital Technology | 5
Consumer Experiences — US Locations
Northeast
Alexandria, Virginia
Blue Bell, Pennsylvania
Boston, Massachusetts
Chelsea Market, New York (Headquarters)
East Hanover, New Jersey
Harrison, New York
Park Avenue South, New York—401 Park Ave.
Park Avenue South, New York—440 Park Ave.
Wayne (Philadelphia), Pennsylvania
Princeton, New Jersey
Roseland, New Jersey
Washington, D.C.
Westport, Connecticut
Midwest
Ann Arbor, Michigan
Chicago, Illinois—420 North Wabash Ave.
Chicago, Illinois—230 West Monroe Street
Cincinnati, Ohio—250 East 5th Street
Cincinnati, Ohio—10300 Alliance Road
Minneapolis, Minnesota
Southfield (Detroit), Michigan
West
Burbank, California
Gardena, California
Irvine, California
San Francisco, California
Palo Alto, California
Bellevue, Washington
St. Louis, Missouri (Healthcare)
© GfK 2012 | GfK Digital Technology | 6
GfK Consumer Experiences US — Seven Industries of Expertise
Global Team
More than 300 technology
research experts around the world
Gov’t and
Academic
Automotive Consumer Financial
Services
Healthcare
Technology Media
© GfK 2012 | GfK Digital Technology | 7
Technology
GfK Custom Research US – Technology Industry
Subject Matter
Experts
Multicultural
Public Affairs &
Corporate
Communication
Strategic
Innovation
Shopper & Retail
Strategy
Brand &
Communication
Customer Loyalty
Digital Marketing
Intelligence
© GfK 2012 | GfK Digital Technology | 8
Research Audiences
• B2B and B2C Research
Category Expertise
• Wireless, Software, Hardware, Gaming, Entertainment,
eCommerce, Cable, Internet and more
Methods
• Market Segmentation
• Brand Tracking
• Usage & Behavior
• Feature & Price Optimization
• Innovation
• User Experience
• Digital
• Shopper Insights
• Marketing Science/Advanced Analytical Modeling
GfK Custom Research US – Thought Leaders in Technology
Technology
© GfK 2012 | GfK Digital Technology | 9
Because we deliver strategic, fact-based insights that drive business decisions and
create value.
How?
• Technology Industry Knowledge – Consumer & SMB, Enterprise
• Highest Data Quality & Marketing Science Standards
• We Understand The Entire Customer Journey
• Global Coverage, 100+ countries
• Proven Research Heritage
• Trusted For 75 Years
• Senior GfK Team Member Involvement
Why GfK?
© GfK 2012 | GfK Digital Technology | 10
GfK TECHNOLOGY
email: rick.vanderwal@gfk.com
Rick van der Wal
San Francisco, CA
Tel: (415) 762 1041

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GfK - Technology Custom Research

  • 1. © GfK 2012 | GfK Digital Technology | 1 GfK TECHNOLOGY Custom Research
  • 2. © GfK 2012 | GfK Digital Technology | 2 History More than 75 Years Experience, Financially Strong & Stable Sales $1.8 Billion in 2011 Services Primary Market Research - Full Service • Quantitative • Qualitative • Customer Satisfaction • Loyalty • Mystery Shopping Employees More than 11,000 full-time staff Growth 6% in 2011 GfK Group - Public Company based in Nuremberg, Germany
  • 3. © GfK 2012 | GfK Digital Technology | 3 GfK Group — Worldwide Coverage, More than 100 Countries Albania Algeria Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Bolivia Bosnia-Herzegovina Botswana Brazil Bulgaria Cambodia Canada Chile China Colombia Croatia Cyprus Czech Republic Denmark Ecuador Egypt Estonia Finland France Georgia Germany Greece Guatemala Hong Kong Hungary India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Japan Jordan Kazakhstan Kenya Korea Kuwait Kyrgyzstan Latvia Lebanon Libya Lithuania Macedonia Malaysia Mexico Montenegro Morocco Mozambique Netherlands New Zealand Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania Russia Saudi-Arabia Senegal Serbia Singapore Slovakia Slovenia South Africa Spain Sudan Sweden Switzerland Syria Tajikistan Taiwan Tanzania Thailand Tunesia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom Uruguay USA Uzbekistan Venezuela Vietnam Yemen
  • 4. © GfK 2012 | GfK Digital Technology | 4 Our 360° Organization—Client Driven Needs Drive The Creation Of Expert Teams Who Achieve Synergies
  • 5. © GfK 2012 | GfK Digital Technology | 5 Consumer Experiences — US Locations Northeast Alexandria, Virginia Blue Bell, Pennsylvania Boston, Massachusetts Chelsea Market, New York (Headquarters) East Hanover, New Jersey Harrison, New York Park Avenue South, New York—401 Park Ave. Park Avenue South, New York—440 Park Ave. Wayne (Philadelphia), Pennsylvania Princeton, New Jersey Roseland, New Jersey Washington, D.C. Westport, Connecticut Midwest Ann Arbor, Michigan Chicago, Illinois—420 North Wabash Ave. Chicago, Illinois—230 West Monroe Street Cincinnati, Ohio—250 East 5th Street Cincinnati, Ohio—10300 Alliance Road Minneapolis, Minnesota Southfield (Detroit), Michigan West Burbank, California Gardena, California Irvine, California San Francisco, California Palo Alto, California Bellevue, Washington St. Louis, Missouri (Healthcare)
  • 6. © GfK 2012 | GfK Digital Technology | 6 GfK Consumer Experiences US — Seven Industries of Expertise Global Team More than 300 technology research experts around the world Gov’t and Academic Automotive Consumer Financial Services Healthcare Technology Media
  • 7. © GfK 2012 | GfK Digital Technology | 7 Technology GfK Custom Research US – Technology Industry Subject Matter Experts Multicultural Public Affairs & Corporate Communication Strategic Innovation Shopper & Retail Strategy Brand & Communication Customer Loyalty Digital Marketing Intelligence
  • 8. © GfK 2012 | GfK Digital Technology | 8 Research Audiences • B2B and B2C Research Category Expertise • Wireless, Software, Hardware, Gaming, Entertainment, eCommerce, Cable, Internet and more Methods • Market Segmentation • Brand Tracking • Usage & Behavior • Feature & Price Optimization • Innovation • User Experience • Digital • Shopper Insights • Marketing Science/Advanced Analytical Modeling GfK Custom Research US – Thought Leaders in Technology Technology
  • 9. © GfK 2012 | GfK Digital Technology | 9 Because we deliver strategic, fact-based insights that drive business decisions and create value. How? • Technology Industry Knowledge – Consumer & SMB, Enterprise • Highest Data Quality & Marketing Science Standards • We Understand The Entire Customer Journey • Global Coverage, 100+ countries • Proven Research Heritage • Trusted For 75 Years • Senior GfK Team Member Involvement Why GfK?
  • 10. © GfK 2012 | GfK Digital Technology | 10 GfK TECHNOLOGY email: rick.vanderwal@gfk.com Rick van der Wal San Francisco, CA Tel: (415) 762 1041