5. “It is a constant surprise to those of
us over a certain age, let’s say 30,
that large parts of our life can end
up online. But that’s not a behaviour
anyone under 30 has had to unlearn.
They are soaking in the Web.”
Clay Shirky
Monday, November 7, 2011
6. LESSONS
Teach your staff--digital natives and
immigrants alike--about privacy.
A small but increasing part of the online
conversation about you is invisible to
your organization.
Monday, November 7, 2011
7. Neither a
borrower
nor a
lender be
Monday, November 7, 2011
8. Entertain
Advise
Educate
Deliver Value
Inform Incite
Inspire Amuse
Monday, November 7, 2011
16. LESSONS
If you’re an early adopter, feel free to
kick the tires.
Don’t invest until there’s indications of
widespread adoption.
Monday, November 7, 2011
23. LESSONS
It’s early days for these tools and
technologies, but they’re here to stay.
Explore how you can deepen the
connections between offline and online
activities.
Monday, November 7, 2011
24. Be thou
familiar, but
by no means
vulgar
Monday, November 7, 2011
29. LESSONS
Consider how your website looks on
mobile devices.
Apps are expensive, and most of them
fail to meet expectations.
Monday, November 7, 2011
31. Crowd - Knows about theatre company
Community - Has attended a show
Congregation - Has attended multiple shows
Committed - Subscriber, first-time volunteer
Core - Board members, volunteers & donors
Monday, November 7, 2011
32. LESSONS
Rethink your online audiences.
Communicate with the Core differently
than you’d communicate with the Crowd.
Monday, November 7, 2011