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5 Things You Can Do NOW
      to Calm Down Reactivity




Presented by: Ricky Smith, CMRP
March 2011

                                  Copyright 2011 GPAllied
                                                 GPAllied
It isn’t what you know that will kill you, it
       what you don’t know that will
         h t     d ’t k     th t ill




                                     Copyright 2011 GPAllied
                                                    GPAllied
“Your system is perfectly designed to give you
  the results you g
              y get”
               – W. Deming PhD




                                      Copyright 2011 GPAllied
                                                     GPAllied
Reactive Maintenance Attributes
• Ineffective or No Planning and Scheduling
• PM Compliance has a wide variance
• Performing PM on Equipment that continues
  to breakdown
• Overnight deliveries sit for weeks, months
• Everyone works as hard as they can with
  little if any movement seen toward proactive
• Storeroom is Chaos (people standing in line
                       (p p            g
  at 7:00am waiting on parts)


                                      Copyright 2011 GPAllied
                                                     GPAllied
Do you want to be Proactive or Reactive?

                        Not enough hours in the day

                     We need to cut back on contractors

         Proactive    Reactive

                         Hurry and get those PMs done



                         We need to stop ordering parts




                                          Copyright 2011 GPAllied
                                                         GPAllied
World Class – What does it look like?




                                   Copyright 2011 GPAllied
                                                  GPAllied
World Class Standards
• PM Execution – 15%
• PM Results – 15%
• PdM Execution – 15%
• PdM Results – 35%
• Total Work “Planned” – 90%
• Reactive Work – Less than 2%
• Stock-outs
  Stock outs – less than 2%
• Scheduled compliance by day/week – 85 to 90%
• Failure Reporting, Analysis, Corrective Action
  System in place and eliminating failures by changing
  maintenance strategy and equipment modifications
• W k orders are closed out with ALL Codes ID
  Work d            l   d       ih      C d
                                            Copyright 2011 GPAllied
                                                           GPAllied
Information you must know




                            Copyright 2011 GPAllied
                                           GPAllied
Copyright 2011 GPAllied
               GPAllied
Let’s start with the basics – Lessons Learned
 •   Maintenance – To Maintain
 •   Maintenance Planning – parts staged/kitted, labor hours
     estimated,
     estimated coordination identified, step-by-step procedure with
                            identified
     specifications
 •   Maintenance Procedures – Repeatable, Effective Procedures
 •   Mean Time Between Failure – The most basic measurement of
     equipment reliability
 •   Preventive Maintenance – To Prevent Failure
 •   Condition Monitoring (aka, Predictive Maintenance)




                                                        Copyright 2011 GPAllied
                                                                       GPAllied
What Is a Failure?
 “A functional failure is the inability of an item
 (
 (or the equipment containing it) to meet a
                               g )
 specified performance standard and is usually
 identified by an operator.”
 - F. Stanley Nowlan and Howard F. Heap, Reliability-Centered Maintenance, Department of Defense Report
 Number AD-A066-579, December 1978




                                                                                         Copyright 2011 GPAllied
                                                                                                        GPAllied
What Is a Failure?
“A potential failure is an identifiable physical
condition which indicates a functional failure is
imminent and is usually identified by a
i   i    t di           ll id tifi d b
Maintenance Technician using predictive or
quantitative preventive maintenance ”
                          maintenance.
 - F. Stanley Nowlan and Howard F. Heap, Reliability-Centered Maintenance, Department of Defense Report
 Number AD-A066-579, December 1978




                                                                                         Copyright 2011 GPAllied
                                                                                                        GPAllied
Failure Patterns
                              Initial Break-in period
             Bathtub                  Pattern D = 7%
            Pattern A = 4%


                                       Random
                                      Pattern E = 14%
            Wear O t
            W Out
            Pattern B = 2%

     Time                    Time

             Fatigue
            Pattern C = 5%          Infant Mortality
                                      Pattern F = 68%


       Age Related = 11%            Random = 89%

                                             Source: John Moubray, Nowlan & Heap

                                                        Copyright 2011 GPAllied
                                                                       GPAllied
PF Curve




           Copyright 2011 GPAllied
                          GPAllied
Copyright 2011 GPAllied
               GPAllied
5 Things You Can Do NOW to Calm Down Reactivity




                                        Copyright 2011 GPAllied
                                                       GPAllied
Variation is Your Enemy - Causes
• No Repeatable/Effective Procedures
• Lack of Discipline in maintenance execution
• The wrong maintenance approach to reliability
• Production not operating the equipment to
  standard
• PM Compliance is Too Wide
• Doing Too Much PM




                                       Copyright 2011 GPAllied
                                                      GPAllied
Number 1 – Awareness of a Problem (baby steps)

• Track Self/Human Induced Failures
• Set up a chart listing these failures and causes /
  No names or blaming
• Establish an atmosphere of calmness but
                       p
  focused
• Use Tool Box Training Sessions
                         g
• Apply the “D” Word (Discipline)

“YOU CANNOT CHANGE AN ENVIRONMENT OVERNIGHT”



                                         Copyright 2011 GPAllied
                                                        GPAllied
Tool Box Talk – Single Point Learning




                rsmith@gpallied.com
                                      Copyright 2011 GPAllied
                                                     GPAllied
70 to 80% of Failures are Self / Human Induced
•   Lubricating bearing improperly
•   Adding oil to a hydraulic reservoir with a bucket
    and funnel
        f nnel
•   Over-tensioning V-Belts
•   Welding on Equipment
•   Use of Half Links on Chain Drives
•   Not having a procedure for rebuild of gearbox
•   Not using a torque wrench
•   PM Execution Variance is High




                                                        Copyright 2011 GPAllied
                                                                       GPAllied
Number 1 - Identify Human Induced Failures
 • Identify and Post all Human Induced Failures
 • No judgment, solutions identified with your
   crew at end of each week, 30 minute meeting




                                       Copyright 2011 GPAllied
                                                      GPAllied
Variation Continues - A Deadly Killer




                                Copyright 2011 GPAllied
                                               GPAllied
Number 2 – Reduce Variation in PM Compliance
            “Critical A
            “C iti l Assets Only”
                         t O l ”

             10% Rule of PM
   2        28   2        28 2         28




 30 Day PM = Due in 3 days
      y                 y



                                    Copyright 2011 GPAllied
                                                   GPAllied
Number 3 – Break out crew
•   20% of crew to emergencies
•   20% to PMs
•   20% to results from PM
•   20% to Lubrication
•   20% to Priority 2 – 3 work (backup for emergency
    crew)
                        EM -2
                            2     PM -2
                                      2


                   Pri. 2 -2
                           2        PMR -2


                               Lube -2



                                              Copyright 2011 GPAllied
                                                             GPAllied
Continuous Improvement – Failure Elimination




                                                  a
                                    Copyright 2011 GPAllied
                                                   GPAllied
Number 4 – Failure Identification/Elimination




                                      Copyright 2011 GPAllied
                                                     GPAllied
Failure Elimination
 • Measure Mean Time Between Failure (MTBF)
   (MTBF Users Guide)



       • Post in the shop
                        p
       • Talk to your maintenance techs
       • Ask for suggestions
 • Measure EM vs PM Labor Hours




                                          Copyright 2011 GPAllied
                                                         GPAllied
Number 5 - Perform a PM Evaluation
  PM Task Action                                    Man-Hours
                         # of Tasks   % of Tasks
  Recommendation                                   Represented
  Non-Value Added
                           1,640        8.2%          6,661
  (Delete)
  Reassign to Operator
                           1,380
                            ,           6.9%          5,605
                                                       ,
  Care
  Reassign to Lube
                           2,856        14.3%        11,600
  Route

  Replace with PdM         6,437        32.2%        28,222

  Re-Engineer              5,200        26.0%        26,221

  No Modifications
                           2,487        10.4%         8,987
  Required
         Totals           20,000       100.0%        87,297


                                                     Copyright 2011 GPAllied
                                                                    GPAllied
Example PM Task – No value (Delete)
1. Check pump
2. Check motor
3. Check conduit




                                 Copyright 2011 GPAllied
                                                GPAllied
Labor Hours to Use for Proactive Work
  PM Task Action                                    Man-Hours
                         # of Tasks   % of Tasks
  Recommendation                                   Represented
  Non-Value Added
                           1,640        8.2%          6,661
  (Delete)
  Reassign to Operator
                           1,380
                            ,           6.9%          5,605
                                                       ,
  Care
  Reassign to Lube
                        2,856   14.3%   11,600
  Route              6 more Maintenance Techs
  Replace with PdM         6,437        32.2%        28,222

  Re-Engineer              5,200        26.0%          O
                                                     26,221

  No Modifications
                           2,487        10.4%         8,987
                           i
                           i
                           I
  Required
         Totals           20,000       100.0%         12,266
                                                     87,297


                                                     Copyright 2011 GPAllied
                                                                    GPAllied
Questions
      “It is all about the Failure Modes”




                                       Copyright 2011 GPAllied
                                                      GPAllied
Let’s Review
•   Number 1 - Identify Human Induced Failures
•   Number 2 - Reduce Variation in PM Compliance
•   Number 3 - Break out crew
•   Number 4 - Failure Elimination
•   Number 5 – Perform a PM Evaluation




                                       Copyright 2011 GPAllied
                                                      GPAllied
Education - Options to Increase Effectiveness
1. Maintenance Tips – send me an email
2. Up Coming Workshops in Charleston, SC
    Introduction to Condition Monitoring
    Planning and Scheduling
    Reliability Engineering Fundamentals
    Developing Effective Work Procedures
    Routine Equipment Care
    RCM Blitz
    Root Cause Analysis
    Leading Sustainable Change
3. Private Workshops are available

                                            Copyright 2011 GPAllied
                                                           GPAllied
Questions?




rsmith@gpallied.com


                      Copyright 2011 GPAllied
                                     GPAllied

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5 Things You Can Do Now To Calm Down Reactivity

  • 1. 5 Things You Can Do NOW to Calm Down Reactivity Presented by: Ricky Smith, CMRP March 2011 Copyright 2011 GPAllied GPAllied
  • 2. It isn’t what you know that will kill you, it what you don’t know that will h t d ’t k th t ill Copyright 2011 GPAllied GPAllied
  • 3. “Your system is perfectly designed to give you the results you g y get” – W. Deming PhD Copyright 2011 GPAllied GPAllied
  • 4. Reactive Maintenance Attributes • Ineffective or No Planning and Scheduling • PM Compliance has a wide variance • Performing PM on Equipment that continues to breakdown • Overnight deliveries sit for weeks, months • Everyone works as hard as they can with little if any movement seen toward proactive • Storeroom is Chaos (people standing in line (p p g at 7:00am waiting on parts) Copyright 2011 GPAllied GPAllied
  • 5. Do you want to be Proactive or Reactive? Not enough hours in the day We need to cut back on contractors Proactive Reactive Hurry and get those PMs done We need to stop ordering parts Copyright 2011 GPAllied GPAllied
  • 6. World Class – What does it look like? Copyright 2011 GPAllied GPAllied
  • 7. World Class Standards • PM Execution – 15% • PM Results – 15% • PdM Execution – 15% • PdM Results – 35% • Total Work “Planned” – 90% • Reactive Work – Less than 2% • Stock-outs Stock outs – less than 2% • Scheduled compliance by day/week – 85 to 90% • Failure Reporting, Analysis, Corrective Action System in place and eliminating failures by changing maintenance strategy and equipment modifications • W k orders are closed out with ALL Codes ID Work d l d ih C d Copyright 2011 GPAllied GPAllied
  • 8. Information you must know Copyright 2011 GPAllied GPAllied
  • 10. Let’s start with the basics – Lessons Learned • Maintenance – To Maintain • Maintenance Planning – parts staged/kitted, labor hours estimated, estimated coordination identified, step-by-step procedure with identified specifications • Maintenance Procedures – Repeatable, Effective Procedures • Mean Time Between Failure – The most basic measurement of equipment reliability • Preventive Maintenance – To Prevent Failure • Condition Monitoring (aka, Predictive Maintenance) Copyright 2011 GPAllied GPAllied
  • 11. What Is a Failure? “A functional failure is the inability of an item ( (or the equipment containing it) to meet a g ) specified performance standard and is usually identified by an operator.” - F. Stanley Nowlan and Howard F. Heap, Reliability-Centered Maintenance, Department of Defense Report Number AD-A066-579, December 1978 Copyright 2011 GPAllied GPAllied
  • 12. What Is a Failure? “A potential failure is an identifiable physical condition which indicates a functional failure is imminent and is usually identified by a i i t di ll id tifi d b Maintenance Technician using predictive or quantitative preventive maintenance ” maintenance. - F. Stanley Nowlan and Howard F. Heap, Reliability-Centered Maintenance, Department of Defense Report Number AD-A066-579, December 1978 Copyright 2011 GPAllied GPAllied
  • 13. Failure Patterns Initial Break-in period Bathtub Pattern D = 7% Pattern A = 4% Random Pattern E = 14% Wear O t W Out Pattern B = 2% Time Time Fatigue Pattern C = 5% Infant Mortality Pattern F = 68% Age Related = 11% Random = 89% Source: John Moubray, Nowlan & Heap Copyright 2011 GPAllied GPAllied
  • 14. PF Curve Copyright 2011 GPAllied GPAllied
  • 16. 5 Things You Can Do NOW to Calm Down Reactivity Copyright 2011 GPAllied GPAllied
  • 17. Variation is Your Enemy - Causes • No Repeatable/Effective Procedures • Lack of Discipline in maintenance execution • The wrong maintenance approach to reliability • Production not operating the equipment to standard • PM Compliance is Too Wide • Doing Too Much PM Copyright 2011 GPAllied GPAllied
  • 18. Number 1 – Awareness of a Problem (baby steps) • Track Self/Human Induced Failures • Set up a chart listing these failures and causes / No names or blaming • Establish an atmosphere of calmness but p focused • Use Tool Box Training Sessions g • Apply the “D” Word (Discipline) “YOU CANNOT CHANGE AN ENVIRONMENT OVERNIGHT” Copyright 2011 GPAllied GPAllied
  • 19. Tool Box Talk – Single Point Learning rsmith@gpallied.com Copyright 2011 GPAllied GPAllied
  • 20. 70 to 80% of Failures are Self / Human Induced • Lubricating bearing improperly • Adding oil to a hydraulic reservoir with a bucket and funnel f nnel • Over-tensioning V-Belts • Welding on Equipment • Use of Half Links on Chain Drives • Not having a procedure for rebuild of gearbox • Not using a torque wrench • PM Execution Variance is High Copyright 2011 GPAllied GPAllied
  • 21. Number 1 - Identify Human Induced Failures • Identify and Post all Human Induced Failures • No judgment, solutions identified with your crew at end of each week, 30 minute meeting Copyright 2011 GPAllied GPAllied
  • 22. Variation Continues - A Deadly Killer Copyright 2011 GPAllied GPAllied
  • 23. Number 2 – Reduce Variation in PM Compliance “Critical A “C iti l Assets Only” t O l ” 10% Rule of PM 2 28 2 28 2 28 30 Day PM = Due in 3 days y y Copyright 2011 GPAllied GPAllied
  • 24. Number 3 – Break out crew • 20% of crew to emergencies • 20% to PMs • 20% to results from PM • 20% to Lubrication • 20% to Priority 2 – 3 work (backup for emergency crew) EM -2 2 PM -2 2 Pri. 2 -2 2 PMR -2 Lube -2 Copyright 2011 GPAllied GPAllied
  • 25. Continuous Improvement – Failure Elimination a Copyright 2011 GPAllied GPAllied
  • 26. Number 4 – Failure Identification/Elimination Copyright 2011 GPAllied GPAllied
  • 27. Failure Elimination • Measure Mean Time Between Failure (MTBF) (MTBF Users Guide) • Post in the shop p • Talk to your maintenance techs • Ask for suggestions • Measure EM vs PM Labor Hours Copyright 2011 GPAllied GPAllied
  • 28. Number 5 - Perform a PM Evaluation PM Task Action Man-Hours # of Tasks % of Tasks Recommendation Represented Non-Value Added 1,640 8.2% 6,661 (Delete) Reassign to Operator 1,380 , 6.9% 5,605 , Care Reassign to Lube 2,856 14.3% 11,600 Route Replace with PdM 6,437 32.2% 28,222 Re-Engineer 5,200 26.0% 26,221 No Modifications 2,487 10.4% 8,987 Required Totals 20,000 100.0% 87,297 Copyright 2011 GPAllied GPAllied
  • 29. Example PM Task – No value (Delete) 1. Check pump 2. Check motor 3. Check conduit Copyright 2011 GPAllied GPAllied
  • 30. Labor Hours to Use for Proactive Work PM Task Action Man-Hours # of Tasks % of Tasks Recommendation Represented Non-Value Added 1,640 8.2% 6,661 (Delete) Reassign to Operator 1,380 , 6.9% 5,605 , Care Reassign to Lube 2,856 14.3% 11,600 Route 6 more Maintenance Techs Replace with PdM 6,437 32.2% 28,222 Re-Engineer 5,200 26.0% O 26,221 No Modifications 2,487 10.4% 8,987 i i I Required Totals 20,000 100.0% 12,266 87,297 Copyright 2011 GPAllied GPAllied
  • 31. Questions “It is all about the Failure Modes” Copyright 2011 GPAllied GPAllied
  • 32. Let’s Review • Number 1 - Identify Human Induced Failures • Number 2 - Reduce Variation in PM Compliance • Number 3 - Break out crew • Number 4 - Failure Elimination • Number 5 – Perform a PM Evaluation Copyright 2011 GPAllied GPAllied
  • 33. Education - Options to Increase Effectiveness 1. Maintenance Tips – send me an email 2. Up Coming Workshops in Charleston, SC  Introduction to Condition Monitoring  Planning and Scheduling  Reliability Engineering Fundamentals  Developing Effective Work Procedures  Routine Equipment Care  RCM Blitz  Root Cause Analysis  Leading Sustainable Change 3. Private Workshops are available Copyright 2011 GPAllied GPAllied
  • 34. Questions? rsmith@gpallied.com Copyright 2011 GPAllied GPAllied